Hannells
4.9/5, 3250 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 3250
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
9th Jan 2025
reviewed by 'Joanne Ellis'
“Really pleased with the service from Hannells, dealt with the letting of our property very efficiently and kept us well ......”
8th Jan 2025
reviewed by 'Linu'
“Well explained and customer oriented service. Highly recommended service. Thanks for the immense support....”
6th Jan 2025
reviewed by 'Sherrie Grant'
“5 star service. Very professional. Queries answered promptly. Would highly recommend...”
6th Jan 2025
reviewed by 'Ewa'
“I can highly recommend Hannells as a very friendly, professional and helpful agency. All team was always in touch happy ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
213 9 330 20 1466 60 945 63 127 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
12 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Prompt staff very lovely they answered all my......”

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May 11,2021
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Amy Boole
By: 'Wendy'
May 11,2021
0 people found
this helpful
Prompt staff very lovely they answered all my questions and were patient I would definitely use them again Easy website to navigate...
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“Aimee Thornton of Hannells was brilliant supp......”

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May 11,2021
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Aimee Thornton
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Lorna
By: 'Stephanie'
May 11,2021
0 people found
this helpful
Aimee Thornton of Hannells was brilliant supporting my partner and I through the purchase of our first home - as first time buyers we felt out of our depth but Aimee kept in communication regularly regarding the process of our offer and was as pleased ...
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“The service that we received from the team at......”

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May 11,2021
Minithumbup
By: 'Zoe Dawes'
May 11,2021
0 people found
this helpful
The service that we received from the team at Hannells has been exceptional, from the initial valuation of our property right up to the point of accepting the offer. It is clear that the teams communication is excellent, no matter who we spoke to in ...
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“My boyfriend and I have been on the search fo......”

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May 11,2021
Minithumbup
By: 'Harmony'
May 11,2021
0 people found
this helpful
My boyfriend and I have been on the search for our first house for a good few months now and have been in contact with multiple estate agents, I can confidently say Hannells Mickleover branch have the most helpful, efficient and polite staff we’ve ...
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“House purchase...”

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May 11,2021
Minithumbup
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Lauren Taylor
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Alex Simpson
By: 'Jenny'
May 11,2021
0 people found
this helpful
We bought a house via Hannells Littleover. The team were very efficient arranging various viewings and taking us through the final BAFO process. During the sales process we received regular and helpful updates. Many thanks all!...
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By: Lauren Taylor
May 12, 2021
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Good Afternoon Jenny, Thank you so much for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your kind words. We will look forward to working with you again in he future. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells Mickleover First Class Service...”

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May 11,2021
Minithumbup
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Sarah Keeling
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Eve Holmes
By: 'J. Ashley'
May 11,2021
0 people found
this helpful
We can not thank Hannells Mickleover enough for the smooth sale of our property. From start to finish they were always ready to offer clear concise advice and answer any questions. Sarah and her team are highly recommended....
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“Excellent service used many times and always ......”

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May 11,2021
Minithumbup
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Eve Holmes
By: 'Murphy'
May 11,2021
0 people found
this helpful
Excellent service used many times and always friendly and helpful staff, fast service and love the brochure looks very professional...
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“first time buying through Hannells...”

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May 10,2021
Minithumbup
By: 'nIGEL'
May 10,2021
0 people found
this helpful
Early days yet, but my experience so far is friendly and helpful and keeping me informed on the early process of buying...
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“Buying a House...”

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May 10,2021
Minithumbup
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Eliza Tudgay
By: 'Sophie'
May 10,2021
0 people found
this helpful
Eliza was incredibly helpful and went above and beyond to help us secure the perfect home. The entire process of making an offer was very easy and quick....
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“Great friendly team.The team at Hannells, Al......”

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May 10,2021
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Eliza Tudgay
By: 'Dawn Appleby'
May 10,2021
0 people found
this helpful
Great friendly team. The team at Hannells, Alvaston is always friendly and helpful. It was a pleasure to deal with them for the purchase of my investment property. I would recommend them to anyone wanting a professional service to help them sell their house....
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“Found staff friendly and efficient, giving in......”

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May 09,2021
Minithumbup
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Heather James
By: 'Anna'
May 09,2021
0 people found
this helpful
Found staff friendly and efficient, giving information on time,also discussing and chasing issues promptly. Easy to deal with and helpful. Staff leased with solicitors in a timely manner and rang us to give us uptodate information about the process....
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“Very professional, friendly and efficient...”

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May 07,2021
Minithumbup
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Emma
By: 'Shelley'
May 07,2021
0 people found
this helpful
Very professional, friendly and efficient service from all the staff. Rebecca Mills was fantastic during the property valuation and extremely knowledgeable. The marketing material was produced to a high standard and the selling fee was one of the most competitive. Delighted that you managed to ...
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“Feedback from buying......”

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May 07,2021
Minithumbup
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Emma
By: 'Becky'
May 07,2021
0 people found
this helpful
Emma helped me from the minute i found the property. Explaining the process throughout and advising me through. I was at ease and felt confident and comfortable with her and her advice. The process was smooth and very quick with Emma on hand at all ...
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“Very professional friendly and efficient serv......”

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May 07,2021
Minithumbup
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Aaron Curd
By: 'PETER'
May 07,2021
0 people found
this helpful
Very professional friendly and efficient service from Chellaston Branch of Hannells and good rapport established with Aaron and Debbie who are helping me to buy a Property at the moment....
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“Buying a House...”

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May 07,2021
Minithumbup
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Eliza Tudgay
By: 'Sophie'
May 07,2021
0 people found
this helpful
Eliza was incredibly helpful and went above and beyond to help us secure the perfect home. The entire process of making an offer was very easy and quick....
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“mine and my partners experience with Hannells......”

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May 04,2021
Minithumbup
By: 'Jaea'
May 04,2021
0 people found
this helpful
mine and my partners experience with Hannells Mickleover has been AMAZING! after our first sale fell through Sarah did everything to help us and made us feel at ease when things got stressful, she is now dealing with our current sale and has been absolutely ...
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“Very speedy and efficient, I was kept up to d......”

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Apr 30,2021
Minithumbup
By: 'George'
Apr 30,2021
0 people found
this helpful
Very speedy and efficient, I was kept up to date throughout each part of the process. Thank you to all of the team...
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“A good experience with excellent communicatio......”

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Apr 30,2021
Minithumbup
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Amy Boole
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Eliza Tudgay
By: 'Brian'
Apr 30,2021
0 people found
this helpful
A good experience with excellent communications. I was very happy with the ease of the sale and the friendliness of the staff. I was kept informed all the way and given feedback after every viewing. Very Happy with all Aspects of the Sale !!...
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“Excellent service throughout....”

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Apr 30,2021
Minithumbup
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Niki Younger
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Aaron Curd
By: 'Glenis'
Apr 30,2021
0 people found
this helpful
Excellent service throughout. I recommend them very highly for their professionalism and how they steered me throughout the process. They contacted me regularly with updates, or just to touch base....
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“Great communication between me and the agent.......”

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Apr 29,2021
Minithumbup
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Amy Boole
By: 'Jordan'
Apr 29,2021
0 people found
this helpful
Great communication between me and the agent. Very polite and was always willing to go the extra mile. Would always call me back when I left a message and if she was out of the office a colleague would do just as well....
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“A really first class service....”

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Apr 29,2021
Minithumbup
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Amanda Aldenat
By: 'Martin Winfield'
Apr 29,2021
0 people found
this helpful
A really first class service, pleasant and helpful staff who go the extra mile. Nothing has been to much trouble with dealing with a the purchase of a Bungalow for my parents....
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“Very patient and understanding team. Kept inf......”

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Apr 29,2021
Minithumbup
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Eve Holmes
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Sarah Keeling
By: 'Sheridan'
Apr 29,2021
0 people found
this helpful
Very patient and understanding team. Kept informed at all times about sale negotiations. Advice given when asked for. Time given to digest all information before making decisions....
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“Very pleasant staff, great advisors, very eff......”

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Apr 29,2021
Minithumbup
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Michelle Tinson
By: 'Adrian'
Apr 29,2021
0 people found
this helpful
Very pleasant staff, great advisors, very efficient and managed to get a very generous offer on my house at a very quick pace. They were able to show viewers around the home for me as well as I'm usually quite busy. Very stress free experience, ...
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“I would definitely market my property with Hannells...”

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Apr 29,2021
Minithumbup
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Aimee Thornton
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George Shore
By: 'Ellie'
Apr 29,2021
0 people found
this helpful
I deal with a lot of estate agents being a conveyancer. Hannells have always been nothing but pleasant and polite. They are very efficient and always respond in a timely manner....
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“Sale of house...”

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Apr 27,2021
Minithumbup
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Amanda Aldenat
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Rebecca Mills
By: 'Eliza'
Apr 27,2021
0 people found
this helpful
Generated a lot of interest very quickly after my house being up for sale with another estate agent with no interest at all. Kept up to date all the way through the sale with weekly calls. Excellent service, very impressed....
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“Very good customer service, very efficient, c......”

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Apr 27,2021
Minithumbup
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Aaron Curd
By: 'Georgia'
Apr 27,2021
0 people found
this helpful
Very good customer service, very efficient, constantly kept me updated. Aaron and Emma were both extremely helpful, everytime i called or emailed they were quick to respond at a very busy time...
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“Great estate agent! Great communication throu......”

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Apr 26,2021
Minithumbup
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Jo Riggott
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Lorna
By: 'Charlotte Ratcliffe'
Apr 26,2021
0 people found
this helpful
Great estate agent! Great communication throughout. I had viewings even before it was on the market. 5* I would defo use Hannels again...
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“Fantastic Service...”

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Apr 26,2021
Minithumbup
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Niki Younger
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Rebecca Mills
By: 'Gemma Brown'
Apr 26,2021
0 people found
this helpful
We have sold a number of properties through the Chellaston branch over the last 9 months and the service has been excellent throughout. The team have made the process so much easier and have always been very helpful and approachable. I would highly recommend. Thank you ...
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“We cant Thanks The Hannells Team enough!...”

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Apr 26,2021
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Jade Harland-Toomer'
Apr 26,2021
0 people found
this helpful
We cant Thanks The Hannells Team enough! We are part way through our sale and from the first contact to today they have been professional, prompt and very helpful....
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“I was very impressed...”

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Apr 25,2021
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Andrew'
Apr 25,2021
0 people found
this helpful
I was very impressed with the efficient and highly professional service provided. Communication was good and the property sold 3 days into viewing....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE21

Derby, DE73

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



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