Hannells
4.9/5, 3146 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3146
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“The staff in the Chaddesden office were great......”

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Mar 06,2021
Minithumbup
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Michelle Tinson
By: 'Miss K'
Mar 06,2021
0 people found
this helpful
The staff in the Chaddesden office were great. They were very quick to get the house marketed, the photos looked great, and we had plenty of viewings lined up within two days. The house was sold for the asking price within two weeks - much ...
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“Great service from Hannells Littleover. Was a......”

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Mar 05,2021
Minithumbup
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Lauren Taylor
By: 'Aman'
Mar 05,2021
0 people found
this helpful
Great service from Hannells Littleover. Was able to get a quick viewing and communication from branch has been excellent in the purchase of the property....
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By: Lauren Taylor
Mar 06, 2021
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Hi Aman, I hope you are well. Thank you for taking the time to write about your experience from our Littleover team. It was so lovely to read your thoughts. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Really helpful and always quick to respond.T......”

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Mar 05,2021
Minithumbup
By: 'Hayley'
Mar 05,2021
0 people found
this helpful
Really helpful and always quick to respond. Thank you all so much for your help! My house sold very quickly and they arranged lots of viewings and provided timely feedback....
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“Always a pleasure to deal with...”

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Mar 04,2021
Minithumbup
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Sarah Gascoigne
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Sara Walker-Bradley
By: 'Tim'
Mar 04,2021
0 people found
this helpful
Now sold a couple of houses in the last 3 years with Hannells - always a pleasure to deal with...
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“Hannells Alvaston are brilliant. The team are......”

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Mar 04,2021
Minithumbup
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Heather James
By: 'Lia'
Mar 04,2021
0 people found
this helpful
Hannells Alvaston are brilliant. The team are so friendly and helpful. They have made a very stressful situation a lot easier. I will only ever use hannells. Tracy was always there to answer my calls of concern and would always get back to me, even ...
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“Excellent Service...”

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Mar 03,2021
Minithumbup
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Eliza Tudgay
By: 'Dave Tapp'
Mar 03,2021
0 people found
this helpful
I was Very happy with the team at Hannells, in particular Tracy Fox and Eliza Tudgay for this purchase. Especially as the Solicitors for both the Vendors and us were inept. Tracy worked tirelessly to assist with ironing out issues and brokering ways forward however ...
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“Efficient, professional, friendly and obvious......”

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Mar 03,2021
Minithumbup
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Jo Riggott
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Aimee Thornton
By: 'Linda'
Mar 03,2021
0 people found
this helpful
Efficient, professional, friendly and obviously experienced in property in the local area. We were kept informed of all viewings and feedback was prompt. We appreciated their advice and a quick sale resulted....
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“Everyone we have spoken to has been helpful a......”

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Mar 03,2021
Minithumbup
By: 'Christine'
Mar 03,2021
0 people found
this helpful
Everyone we have spoken to has been helpful and friendly. We have been very impressed by how proactive they have been....
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“Friendly and sufficient...”

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Mar 03,2021
Minithumbup
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Eliza Tudgay
By: 'Mrs Jones'
Mar 03,2021
0 people found
this helpful
Excellent service, very thorough and quick. Every phone call has been responded to quickly and sufficiently. We’ve been really happy with our experience. Super friendly staff. Thank you...
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“I purchased through Hannells and the support ......”

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Mar 03,2021
Minithumbup
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Alex Simpson
By: 'R G'
Mar 03,2021
0 people found
this helpful
I purchased through Hannells and the support from Alex at the Littleover branch throughout the process was second to none...
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By: Lauren Taylor
Mar 05, 2021
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Good Afternoon, I hope you are well. Thank you for taking the time to write about your experience with our Littleover team. It was so lovely to know that you were pleased with the service you have received. We really hope you enjoy your beautiful new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Brilliant service. The team appeared well inf......”

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Mar 03,2021
Minithumbup
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Sara Walker-Bradley
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Sarah Gascoigne
By: 'Nick'
Mar 03,2021
0 people found
this helpful
Brilliant service. The team appeared well informed and Sara dealt with all of our questions in a professional and friendly way....
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“My experience with Hannells has been fantasti......”

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Mar 02,2021
Minithumbup
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Eve Holmes
By: 'Isabel'
Mar 02,2021
0 people found
this helpful
My experience with Hannells has been fantastic and I would 100% recommend to my family and friends who are looking at buying / selling. It wouldn’t of been so straight forward without EVE. She has made the process for both me and my partner so easy ...
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“Having to sell my parents property has been e......”

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Mar 02,2021
Minithumbup
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Lorna
By: 'Lana'
Mar 02,2021
0 people found
this helpful
Having to sell my parents property has been extremely difficult for me however the team at Chaddesden Branch have been so compassionate about the situation. They have been extremely flexible in terms of viewings, they have liaised with other family member on my behalf and ...
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“exciting...”

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Mar 02,2021
Minithumbup
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Amy Boole
By: 'unknown'
Mar 02,2021
0 people found
this helpful
I would have liked more contact with the agent explaining things a little better.I only received in total about 4 phone calls throughout even though I was told we would be regularly updated.this did not happen.The staff are all very nice...
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Comment on agent fees
average
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“A very professional and friendly staff who ar......”

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Mar 02,2021
Minithumbup
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Lorna
By: 'Dan'
Mar 02,2021
0 people found
this helpful
A very professional and friendly staff who are on the ball and are willing to accommodate as much as possible....
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“Gail has been amazing....”

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Mar 02,2021
Minithumbup
By: 'Donna'
Mar 02,2021
0 people found
this helpful
Excellent service from Gail at Hannels. rnWould highly recommend if you are planning on selling your property rnFair fees and kept in contact all through the process...
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Comment on agent fees
Fair fees
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“Such a wonderful state agent,...”

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Mar 02,2021
Minithumbup
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Amy Boole
By: 'Maria'
Mar 02,2021
0 people found
this helpful
Absolutely please with your work, helped us so much to go through our moving experience We wouldn't do that without you Been in touch with Amy through all our time Thanks again Maria and steve...
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Comment on agent fees
Good
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“I have found Hannells very efficient, friendl......”

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Mar 02,2021
Minithumbup
By: 'Emma'
Mar 02,2021
0 people found
this helpful
I have found Hannells very efficient, friendly and reassuring. Laura has been brilliant, she shared the joy with me when the offer was accepted and has made the process as straight forward as possible. Laura has always been professional and got back in contact straight ...
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“Superb advice and guidance and great service ......”

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Mar 01,2021
Minithumbup
By: 'Steve'
Mar 01,2021
0 people found
this helpful
Superb advice and guidance and great service . House sold so quickly. From start to finish very professional and constant updates ....
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By: Lauren Taylor
Mar 01, 2021
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Hi Steve, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your thoughts. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“At all times, friendly, caring, knowledgeable......”

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Mar 01,2021
Minithumbup
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Heather James
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Amy Boole
By: 'Roger'
Mar 01,2021
0 people found
this helpful
At all times, friendly, caring, knowledgeable and understanding. Prepared to go the extra miles and miles to assist. Inspiring confidence is a particular shortcoming of so many organisations in these times. Rest assured these people know how to pull out all the stops when necessary, ...
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“All of the team are super friendly, helpful a......”

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Mar 01,2021
Minithumbup
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Amy Boole
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Rachel Daly
By: 'Helen'
Mar 01,2021
0 people found
this helpful
All of the team are super friendly, helpful and willing to help in any way. Whoever picked up the phone always helped....
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“We had a great experience selling our house w......”

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Mar 01,2021
Minithumbup
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Nicola Barnard
By: 'Grace'
Mar 01,2021
0 people found
this helpful
We had a great experience selling our house with Hannells. Nicola from the Allestree branch managed our sale, she really listened to the price we were seeking for our property and also helped us when looking for our next property. We were regularly kept up ...
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“Great service. They were polite and friendly ......”

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Feb 27,2021
Minithumbup
By: 'Michael'
Feb 27,2021
0 people found
this helpful
Great service. They were polite and friendly and made the experience really smooth and easy. Would be happy to use again. Thank you!...
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“Hannell's Allestree is a winning team...”

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Feb 26,2021
Minithumbup
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Sara Walker-Bradley
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Oliver
By: 'Colin'
Feb 26,2021
0 people found
this helpful
Hannell's Allestree is a very professional and creative team who I would not hesitate to use again. They had excellent knowledge of the local area / market, created a great property brochure and quickly found the right buyer. The sales progression team were proactive in following ...
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By: Nicola Barnard
Mar 19, 2021
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Thank you so much Colin for taking the time to write a review. We pride ourselves on our local knowledge and proactive marketing, offering the complete moving experience. Best wishes in your new home, from all the team at Allestree ...

“Thank you Hannells...”

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Feb 25,2021
Minithumbup
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Niki Younger
By: 'Rebecca'
Feb 25,2021
0 people found
this helpful
Thank you Hannells for being so friendly at every step of our sale. You have been so professional and communicated with us constantly though the selling process.I have felt 100% supported from the valuation to completion and will definitely use you again. Thank you especially ...
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“Excellent service, advice and communication...”

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Feb 24,2021
Minithumbup
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Aaron Curd
By: 'Lucy Phenix'
Feb 24,2021
0 people found
this helpful
Excellent service, advice and communication from Hannells - Chellaston. I was kept informed throughout the whole process from valuation to viewings to offers which helped to achieve a successful sale. Aaron was extremely helpful throughout leaving us feeling rest assured that we were in good ...
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“Had the pleasure of Alexs services. He kept ......”

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Feb 24,2021
Minithumbup
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Alex Simpson
By: 'Mrs'
Feb 24,2021
0 people found
this helpful
Had the pleasure of Alexs services. He kept in touch through out the whole service. Also explained things that I didnt understand. A credit to the littleover branch...
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By: Lauren Taylor
Feb 26, 2021
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Good Afternoon, I hope you are well, thank you for taking the time to write your thoughts on the experience you have received from Hannells Littleover. Alex was over the moon when he saw your thoughts. Enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...

“First time i've ever rented a property and Ha......”

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Feb 24,2021
Minithumbup
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Leanna Holmes
By: 'Derek'
Feb 24,2021
0 people found
this helpful
First time i've ever rented a property and Hannells have been nothing short of excellent on their Customer Service. I am now settled and really happy in my property and the whole transition (especially through this global Pandemic) has been really smooth and straight forward. ...
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“The service i have received is second to none......”

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Feb 23,2021
Minithumbup
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Lorna
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George Shore
By: 'Tracey'
Feb 23,2021
0 people found
this helpful
The service i have received is second to none. An absolutely brilliant team in Chaddesden, especially Lorna who has advised me every step of the way. When I drive around I see Hannells boards everywhere mostly sold, this in itself should inspire people to use ...
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“Excellent Agents...”

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Feb 23,2021
Minithumbup
By: 'Jennifer'
Feb 23,2021
0 people found
this helpful
Excellent communication throughout the house selling process. No question was to small to answer and i felt supported by the Hannells team. I would highly recommend them if you are selling your house....
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Last updated at 12:39 PM 02/10/2024 by allAgents


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