96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(248)
Leanna
(206)
Debbie
(188)
Heather
(178)
Aimee
(171)
Aaron
(171)
Lorna
(150)
Amy
(137)
Jo
(118)
Alex
(117)
Lauren
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Emma
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Amanda
(97)
Michelle
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Nicola
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Eve
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Sara
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Sarah
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Olivia
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Sarah
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Chloe
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Sam
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Rebecca
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Mya
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George
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Niki
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Sally
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Leah
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Emma
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Jessica
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Keilia
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Jenna
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Emma
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Vicky
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Oliver
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Bonnie
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Rachel
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Tom
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Gemma
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Olivia
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Kerrie
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Sharon
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Kim
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Lilly
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Matt
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Pam
(4)
Nicola
(3)
Michael
(2)
Joe
(1)
Amy
(1)
James
(1)
Louise
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Victoria
(0)
Latest Reviews
View all Reviews 3146Featured Review
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reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Mar 23,2021
Mar 23,2021
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All of the staff we dealt with were polite, friendly and informative. They were able to arrange viewings on properties quickly and around our schedule. They were able to answer any questions that we had. George and Lorna showed us around properties and were both ...
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Mar 23,2021
Mar 23,2021
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An excellent experience from start to finish.
Thorough, efficient & excellent communication throughout. Would highly recommend and definitely use again! Thank you!...
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Mar 23,2021
Mar 23,2021
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I found all of the staff very friendly, helpful and polite. They help me sell my property and from start to finish they could not do enough for me. They answered all my questions no matter how trivial and checked everything was going well each ...
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Mar 23,2021
Mar 23,2021
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Claire at the Oakwood branch was impressive. She chased both ends of the chain regularly over several months to ensure that the purchase and sale went through successfully....
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Mar 23,2021
Mar 23,2021
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Excellent customer service. Nothing was too much trouble for all the staff. Would definitely recommend to friends and family. Thank you...
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Mar 24, 2021
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Hi Elizabeth, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely comments, and that you would recommend Hannells to your family and friends. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Mar 22,2021
Mar 22,2021
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I went view a property.
The initial call to the agency was excellent . They managed to get me a viewing date to see the property inspite of being fully booked Helen said that she would fit me in.
Helen showed me around the property . Really ...
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Mar 22,2021
Mar 22,2021
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Good communication throughout and, even if the person you're wanting to speak to isn't in, someone in the team is always willing to help and call back if necessary....
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Mar 22,2021
Mar 22,2021
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Extremely happy with the service we have received, very informative and helpful , highly recommend.
Kept us upto date with everything and I feel that all our needs were met regarding the property we were after.
Thank you soo much Aimee...
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Mar 22,2021
Mar 22,2021
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Extremely happy with the service we have received, very informative and helpful , highly recommend.
Kept us upto date with everything and I feel that all our needs were met regarding the property we were after.
Thank you soo much Aimee...
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Mar 20,2021
Mar 20,2021
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Hannells were great throughout the process.
We arranged our first viewing very quickly and were able to arrange a second viewing later that afternoon. Aimee was then efficient and professional in helping us communicate our offer and taking the property off the market.
Michelle and ...
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Mar 20,2021
Mar 20,2021
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Very happy with the services we have received from hannels,Aimee has helped us with our property search and is supporting us through every step.
100% recommend using hannels!...
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Mar 20,2021
Mar 20,2021
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Very accommodating, friendly and helpful. Lauren went out of her way and seemed very on the ball with the details of the property....
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Mar 22, 2021
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Hi Michelle, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your kind words. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Mar 18,2021
Mar 18,2021
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Hannells have been amazing whilst we have been looking to buy our first home. They are so friendly and super professional with everything viewing and whilst collecting feedback. If we are to move in the future I will certainly be selling my property through hannells. ...
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Mar 17,2021
Mar 17,2021
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Fantastic service as always from Hannells, Alvaston - this is the second occasion we have used them to sell a house and would simply not chose anyone else! They had 14 viewings lined up for us within a few hours and we were sold within 48 hours ...
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Mar 17,2021
Mar 17,2021
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What an absolute amazing branch of Hannells. We took longer than expected to complete the deal but the agency did not pile on the pressure and understood the complexities behind in the planning of the development of the property. Great credit to Tracy and the ...
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Mar 17,2021
Mar 17,2021
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Before the dust settles just want to say a big thanks for all your help with the house and excellent customer service, so often these days you are greeted by an automated service with little or no interest in your concerns and worries. Buying a ...
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Mar 17,2021
Mar 17,2021
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Initially, Hannells were very good and we had quite a few viewers - mostly investors and we did get what we considered a good offer from an investor for the house and they priced the house realistically - which I think is a good thing ...
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Mar 15,2021
Mar 15,2021
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This is not a personal attack
On a personal level, I would like to apologise to them had I offended them, but I was upset, again the phone calls are recorded, I did not use any foul language in my argument, but I did come ...
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Mar 15, 2021
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Hi Murteza,
Thank you for your feedback.
We understand your frustration with the results of the credit check portion of your application. If you feel as though the issues with your credit history are unfounded or that you have been mislead by a creditor or financial institution, this is an issue which you should immediately raise with the creditor in question, your bank or the financial authorities. As I am sure you are aware, Hannells Estate Agents have no authority over your credit his ...
Mar 15,2021
Mar 15,2021
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We had a brilliant experience when buying our property through Hannells, Duffield Road, Allestree. Our case handler Sara was excellent at keeping us up to date and working with both sides to ensure the process was moving inline with our requirements. It was a really ...
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Mar 19, 2021
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Thank you so much Martin for your review and your kind words. It has been a pleasure assist you in your house move. Best wishes in your new home, from all the Allestree Team ...
Mar 15,2021
Mar 15,2021
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Very friendly and efficient team. The team at the Littleover branch of Hannells are a pleasure to deal with. They are always courteous and friendly and they provide an efficient service....
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Mar 16, 2021
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Hi Dawn, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. So lovely to read that you found it a pleasure to deal with the team and always found the team courteous and friendly. We will now look forward to taking you through to completion. Thank you again. Kind Regards Lauren and the whole team here at Littleover. ...
Mar 12,2021
Mar 12,2021
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Couldn’t fault the whole experience at all and would definitely recommend using Hannells to anyone! The whole team were a 10/10! :)...
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Mar 12,2021
Mar 12,2021
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Hannells Allestree is a very professional team who I would not hesitate to use again. They had excellent knowledge of the local area / market, created a great property brochure and quickly found the right buyer.
From the moment we contacted Hannells for our valuation all ...
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Mar 12,2021
Mar 12,2021
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From Start to Finish Leanna has been absolutely amazing with us, she has gone out of her way to help us with our move. We really appreciate all the hard work, we would definitely recommend Hannells to either rent/buy with. Thank you again Leanna. 5*...
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Mar 11,2021
Mar 11,2021
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Hannells have been amazing. I really cannot fault them with regards to selling a property. We have recently sold our 5 year old property with Hannells after it being on the market with other estate agents for 2 years.
We found that the other agents lacked in ...
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Mar 12, 2021
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Hi Emma, I hope you are well. Wow what an amazing amazing review. Thank you so so much. Alex was really over the moon when he saw it. We really do love what we do here at Hannells, and when we receive feedback like this, it really does show. We are really pleased that we provided you with the complete moving experience. Enjoy your new life over seas. Best Wishes Lauren and the whole team here at Littleover. ...
Mar 09,2021
Mar 09,2021
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Very easy to deal with, highly recommended. Both Michelle and Lorna were brilliant and we will definitely be using again....
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Mar 09,2021
Mar 09,2021
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Hannells have been excellent in giving me the information. From valuation of my property to marketing through to asking me what time Is convenient to let people view my property. As I'm at home retired. Everything has gone smoothly. Hannells have let me know what ...
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Mar 09,2021
Mar 09,2021
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Right amount of helpful and forthright that you know its sincere. My parents bought a house through the same estate agent so I knew the level of service would be great....
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Mar 08,2021
Mar 08,2021
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Elliza tudgay was very friendly and helpful with all our questions in the buying proces. She always responded promptly to all of our queries....
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Mar 08,2021
Mar 08,2021
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I have been delighted with the service provided by yourselves thus far. Everyone I have dealt with has been helpful, friendly, courteous and efficient. Most professional all round and I wouldn't hesitate to recommend you to family and friends....
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Mar 10, 2021
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Hi David, I hope you are well. Thank you for taking the time to write about your experience with Hannells so far. I am delighted to read that you would recommend Hannells Littleover to your friends and family. We will now look forward taking you through to completion and provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Mar 06,2021
Mar 06,2021
0
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Fantastic support and service from my first contact with Lorna, viewing with George and sales progression with Michelle.
I've viewed properties from 5 different agents and the Hannells team are by far the best! Special thank you to Lorna who explained things simply is always bright ...
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
