96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Leanna
(206)
Debbie
(188)
Heather
(178)
Aimee
(171)
Aaron
(171)
Lorna
(150)
Amy
(137)
Jo
(118)
Alex
(117)
Lauren
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Emma
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Amanda
(97)
Michelle
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Nicola
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Eve
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Sara
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Sarah
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Olivia
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Sarah
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Chloe
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Sam
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Rebecca
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Mya
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George
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Niki
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Sally
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Leah
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Emma
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Jessica
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Keilia
(31)
Jenna
(27)
Emma
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Vicky
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Oliver
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Bonnie
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Rachel
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Tom
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Gemma
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Olivia
(10)
Kerrie
(9)
Sharon
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Kim
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Lilly
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Matt
(5)
Pam
(4)
Nicola
(3)
Michael
(2)
Joe
(1)
Amy
(1)
James
(1)
Louise
(1)
Victoria
(0)
Latest Reviews
View all Reviews 3141Featured Review
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reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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May 24,2021
May 24,2021
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We are more than happy to purchasing our property through Hannels, they provide excellent service, all the agents were very kind and helpful. It is a fantastic period of our life and we are happy that Hannels was supporting us to get on to the ...
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May 20,2021
May 20,2021
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From the very first contact with the Chaddesden office we’ve had nothing but great service. Jo who came round and done the valuation was really lovely and very knowledgable. The rest of the office team have been great too nothing has been too much ...
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May 18,2021
May 18,2021
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I've had an absolute horrid experience with Haart and Ashley Adams (made me give up on my property search)
Both were very condescending AND both withdrew my offer (without my consent) for someone who had purchased a mortgage via their own broker. (I am using ...
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May 18,2021
May 18,2021
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Richard , Emma , Gemma and the photographer excellent team very efficient excellent communication .
Richard set the standards when he visited to value my house....
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May 19, 2021
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Hi Ash, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. Was lovely to read your fantastic thoughts. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
May 18,2021
May 18,2021
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Hannells team of Heather and Eliza helped make our house sale as seamless as possible. Everything from the evaluation to the sale was done professionally....
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May 18,2021
May 18,2021
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The Hannells team were personable and knowledgeable. We were really glad that we used them to sell our home. Heather, Eliza and Amy are top notch professionals....
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May 17,2021
May 17,2021
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What an incredible team! We chose Hannells to sell my mums property after she passed away and the service has been fantastic and also really considerate. Now we are relocating out of the area and the service was so first class with mum’s house, ...
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May 15,2021
May 15,2021
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I'm still in the process of purchasing the property, so far the team is great. They keep me updated. Thanks to Gemma and Emma of Littleover branch...
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May 17, 2021
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Good Afternoon, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. Emma and Gemma were delighted when they saw your comments and that you have left them 5 stars. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
May 14,2021
May 14,2021
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Hannells have been great from the start, with organising viewings and 2nd viewings and working quickly during price negotiations. Sadly we had a very slow sale and it was getting very frustrating, but Amanda in particular has been fantastic chasing solicitors and keeping us updated ...
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May 14,2021
May 14,2021
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Hannells deserve this 5* rating as they really listen to clients and do everything they can to support them in a friendly but professional way.
They surpass the competition and I would use no-one else....
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May 14,2021
May 14,2021
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I have bought and sold quite a few properties... it’s part of what I do. So I have had dealings with many estate agents in the process.
Communication is absolutely key for me in the process....whether it be buying or selling. Lorna is ...
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May 13,2021
May 13,2021
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Very helpful team, were always happy to help.
Every now and then it was hard to get through on the phone but i guess that is to be expected with how crazy the market has gone....
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May 12,2021
May 12,2021
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Hannells were very professional and helpful in helping the sale of my late step-mothers house as easy as possible under the covid-19 lockdown. From the production of the brochure, showing interested parties the house and then keeping me informed regularley during the sale / conveyancing process.
...
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May 15, 2021
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Hi Tony, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your wonderful feedback and that you would recommend us all here at the Littleover branch. Kind Regards Lauren and the whole team here at Littleover. ...
May 12,2021
May 12,2021
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Excellent service & great communication throughout! Very pleasant & informative staff.
Hannells were very efficient & professional from beginning to end, I would highly recommend their services....
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May 12,2021
May 12,2021
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Awesome, super helpful and managed to secure our dream home very efficiently.
Super well done to a fantastic team, Thank you....
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May 11,2021
May 11,2021
0
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Not had the best experience really as a buyer, I have felt rushed off the phone at times when I've wanted to discuss things, the agent didn't introduce herself properly when we came to give our ID and proof of deposit and generally the staff ...
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May 11,2021
May 11,2021
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Prompt staff very lovely they answered all my questions and were patient I would definitely use them again
Easy website to navigate...
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May 11,2021
May 11,2021
0
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Aimee Thornton of Hannells was brilliant supporting my partner and I through the purchase of our first home - as first time buyers we felt out of our depth but Aimee kept in communication regularly regarding the process of our offer and was as pleased ...
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May 11,2021
May 11,2021
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The service that we received from the team at Hannells has been exceptional, from the initial valuation of our property right up to the point of accepting the offer.
It is clear that the teams communication is excellent, no matter who we spoke to in ...
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May 11,2021
May 11,2021
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My boyfriend and I have been on the search for our first house for a good few months now and have been in contact with multiple estate agents, I can confidently say Hannells Mickleover branch have the most helpful, efficient and polite staff we’ve ...
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May 11,2021
May 11,2021
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We bought a house via Hannells Littleover. The team were very efficient arranging various viewings and taking us through the final BAFO process. During the sales process we received regular and helpful updates.
Many thanks all!...
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May 12, 2021
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Good Afternoon Jenny, Thank you so much for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your kind words. We will look forward to working with you again in he future. Kind Regards Lauren and the whole team here at Littleover. ...
May 11,2021
May 11,2021
0
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We can not thank Hannells Mickleover enough for the smooth sale of our property. From start to finish they were always ready to offer clear concise advice and answer any questions. Sarah and her team are highly recommended....
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May 11,2021
May 11,2021
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Excellent service used many times and always friendly and helpful staff, fast service and love the brochure looks very professional...
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May 10,2021
May 10,2021
0
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Early days yet, but my experience so far is friendly and helpful and keeping me informed on the early process of buying...
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May 10,2021
May 10,2021
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Eliza was incredibly helpful and went above and beyond to help us secure the perfect home. The entire process of making an offer was very easy and quick....
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May 10,2021
May 10,2021
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Great friendly team.
The team at Hannells, Alvaston is always friendly and helpful. It was a pleasure to deal with them for the purchase of my investment property. I would recommend them to anyone wanting a professional service to help them sell their house....
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May 09,2021
May 09,2021
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Found staff friendly and efficient, giving information on time,also discussing and chasing issues promptly.
Easy to deal with and helpful.
Staff leased with solicitors in a timely manner and rang us to give us uptodate information about the process....
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May 07,2021
May 07,2021
0
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Very professional, friendly and efficient service from all the staff. Rebecca Mills was fantastic during the property valuation and extremely knowledgeable. The marketing material was produced to a high standard and the selling fee was one of the most competitive. Delighted that you managed to ...
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May 07,2021
May 07,2021
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Emma helped me from the minute i found the property. Explaining the process throughout and advising me through. I was at ease and felt confident and comfortable with her and her advice.
The process was smooth and very quick with Emma on hand at all ...
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May 07,2021
May 07,2021
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Very professional friendly and efficient service from Chellaston Branch of Hannells and good rapport established with Aaron and Debbie who are helping me to buy a Property at the moment....
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
