96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Leanna
(206)
Debbie
(188)
Heather
(178)
Aimee
(171)
Aaron
(171)
Lorna
(150)
Amy
(137)
Jo
(118)
Alex
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Lauren
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Emma
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Amanda
(97)
Michelle
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Nicola
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Eve
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Sara
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Sarah
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Olivia
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Sarah
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Chloe
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Sam
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Rebecca
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Mya
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George
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Niki
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Sally
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Leah
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Emma
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Jessica
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Keilia
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Jenna
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Emma
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Vicky
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Oliver
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Bonnie
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Rachel
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Tom
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Gemma
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Olivia
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Kerrie
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Sharon
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Kim
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Lilly
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Matt
(5)
Pam
(4)
Nicola
(3)
Michael
(2)
Joe
(1)
Amy
(1)
James
(1)
Louise
(1)
Victoria
(0)
Latest Reviews
View all Reviews 3141Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Jun 16,2021
Jun 16,2021
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I was really well guided through a sale & purchase process totally unfamiliar to me. Special mentions to Kelia; for brochure photos and well coordinated viewings, Amanda; (my main contact) for moving things along, clear explanations and regularly updating me, and also Claire; who was so ...
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Jun 16,2021
Jun 16,2021
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Michelle was amazing to work with, fun, professional and very quick to reply to our calls or emails. Thank you very much....
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Jun 15,2021
Jun 15,2021
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All the staff very helpful and patient, from start to finnish. I would happily recommend them to family and friends....
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Jun 12,2021
Jun 12,2021
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Updates were very good, felt they took control of the whole chain in terms of making sure we knew what was going on. Special mention to Debbie as she was the one who kept in touch....
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Jul 12, 2021
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Thank you for your kind comments, wishing you every happiness in your new home ...
Jun 11,2021
Jun 11,2021
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They have been amazing throughout the journey so far. Constantly updating us in a very time efficient manner of viewing requests, sales progressions. Never struggle to get hold of someone that can help. Really impressed with the speed the house was published online and also ...
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Jun 11,2021
Jun 11,2021
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Lorna and Michelle have both been very helpful and instrumental in us finding our property of choice. They have both taken lots of time to keep us updated and informed, as well as keeping in regular contact whilst we were searching. Our previous purchase via ...
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Jun 10,2021
Jun 10,2021
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Very good and friendly staff. They help in all matters to a high standard. They kept us informed of all aspects of the purchase....
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Jun 09,2021
Jun 09,2021
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A thoroughly professional service from first contact to last. Hannells know their stuff. I had cheaper quotes but Hannells achieved a far higher sale price than others were suggesting we market the property at, so well worth the higher fees. Would definitely recommend!...
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Jun 08,2021
Jun 08,2021
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The staff at Hannells have been excellent and professional, from the valuation process to the sale of my house was outstanding. They kept me informed with everything that was happening and very helpful. I would highly recommend Hannells to everyone....
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Jun 09, 2021
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Good Morning Mrs Mahmood, Thank you for taking the time to write about your experience with Hannells Littleover. It was so so lovely to read that you have found our service outstanding and you would highly recommend us. We will now take you through to completion and continue to provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Jun 07,2021
Jun 07,2021
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Everybody at Hannells has been very helpful and very quick to deal with questions .They nearly always answer the phone rather than having to leave a message-certainly not the case with other agents....
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Jun 07,2021
Jun 07,2021
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Everyone has been so helpful with the process of selling our house and purchasing our new one. We had used Hannels when we brought our first property and we knew we wanted to use them again this time. The staff are all friendly and willing ...
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Jun 04,2021
Jun 04,2021
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Very professional from the initial valuation to the team giving feedback after each viewing .
Always got the phone answered when contacting the agent as opposed to some where we seemed to get an answer phone...
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Jun 04,2021
Jun 04,2021
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Great people great service. Eve and Sally were professional and very responsive. I would recommend Hannells to friends and family without hesitation....
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Jun 04,2021
Jun 04,2021
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Excellent service from start to finish.
Very friendly and professional service. Knew exactly my needs and delivered.
Would highly recommend and will be using them again with no issues....
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Jun 01,2021
Jun 01,2021
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Excellent staff and support provided from the team. Being first time buyers we appreciated their patience with us. We will be using Hannells in the future and would recommend them....
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Jun 01,2021
Jun 01,2021
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Great team, very proactive and friendly. Once we started our journey with Hannells we didn't contact any other agent. Wonderful experience, Mya made us feel as though it was important to Hannels as well as me and my wife....
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Jun 01,2021
Jun 01,2021
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From our first meeting with Claire she informed us constantly of all progress with our purchase. She was friendly and knowledgeable of all that was needed. Would recommend the Oakwood branch of Hannells to anyone considering purchasing in this area....
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May 28,2021
May 28,2021
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Excellent experience with Hannells.. the girls are all lovely and will help with anything.. from meeting at the property the first time to completion..it was a great experience.. Eliza was excellent and kept us always informed of what was going on, and then onto ...
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May 28,2021
May 28,2021
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Eliza Tudgay from Hannells was a pleasure to talk and do buisness with and the whole experiance with Hannels so far has been a great one thank you so much to all the team for all there hardwork and time it made a complex process ...
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May 28,2021
May 28,2021
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Kept me well informed of everything that was happening and were very helpful and were very pleasant to deal with...
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May 26,2021
May 26,2021
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Very helpful and understanding in dealing with my aunts flat. They have kept me informed of any developments. They have sold the flat really quickly....
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May 26,2021
May 26,2021
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I found the experience both professional and helpful when arranging the viewing and subsequent offer and all resulting correspondence ....
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May 26,2021
May 26,2021
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From the very beginning until completion of the purchase, i felt fully supported by the Team of Hannell's, who would respond to my every query efficiently. If it was not for Hannell's, completion could have taken longer.
I have had a very pleasant experience with ...
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May 25,2021
May 25,2021
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I found the representative very professional and very aware of social distancing during COVID 19 the pictures taken really showed off my property...
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May 26, 2021
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Hi Margaret, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. So lovely to read your feedback. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
May 25,2021
May 25,2021
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Exceptionally professional, excellent advice and service, sold quickly with the minimum of fuss. Highly recommended. They were always easy to contact and were on hand with any queries we may have had....
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May 25,2021
May 25,2021
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Eve, Sally and the team have been BRILLIANT so far, with a very friendly and efficient service. We look forward to a new chapter as soon as we are able to complete and move into our new home. Thanks everyone for your help and support....
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May 25,2021
May 25,2021
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Thank you to everyone at Hannells Alvaston branch.
You were all so amazing, so friendy, so helpful and a pleasure to do business with.
Thank you for always making us feel at ease when we called the office too, nothing was ever to much trouble.
...
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May 25,2021
May 25,2021
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Claire at Hannells branch Oakwood was absolutely amazing.
I couldn't have managed to complete on my purchase if it hadn't been for her commitment, understanding and support throughout....
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May 25,2021
May 25,2021
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Very impressed so far.... Every member of staff we have been in contact with have been extremely professional and friendly. Excellent communication from the Hannells team... always keeping in contact with us....
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May 25,2021
May 25,2021
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Sarah was most helpful friendly and professional. A great asset to the Hannell's Team.Her gentle reassuring manner was most appreciated....
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
