Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“I have used lots of Estate Agents in the past......”

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Jul 10,2021
Minithumbup
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Sarah Gascoigne
By: 'Lauren'
Jul 10,2021
0 people found
this helpful
I have used lots of Estate Agents in the past and Hannells stands out from them all! From the first day we called them the team at Hannells in Alesstree have been a huge support in helping us sell our property. It was on the ...
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“Excellent service...”

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Jul 10,2021
Minithumbup
By: 'Miranda'
Jul 10,2021
0 people found
this helpful
Claire was really helpful and kept us updated on the status of our house throughout. She made us feel much more at ease and explained any delays to us....
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“Chaddesden, Alvaston, Littleover, Oakwood...”

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Jul 09,2021
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Aimee Thornton
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Lorna
By: 'Ian'
Jul 09,2021
0 people found
this helpful
All the Hannells branches I've worked with have been incredibly responsive to my calls and emails. A pleasure to work with!...
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“grace was fantastic throughout the entire pur......”

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Jul 08,2021
Minithumbup
By: 'jhepworth'
Jul 08,2021
0 people found
this helpful
grace was fantastic throughout the entire purchase process, chasing up any enquiries and keeping the whole process moving (including managing expectations for the vendor!). id be more than happy to work with Hannells again....
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“Amanda at the Oakwood branch has been wonderf......”

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Jul 07,2021
Minithumbup
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Amanda Aldenat
By: 'Katie'
Jul 07,2021
0 people found
this helpful
Amanda at the Oakwood branch has been wonderful. Always on top of each step of our house sale and her communication skills and keeping us informed was amazing! Very pleased with Hannells and a massive thank you to Amanda for all your hard work!...
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“Good service, helpful and friendly staff Di......”

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Jul 07,2021
Minithumbup
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Eliza Tudgay
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Amy Boole
By: 'Anne'
Jul 07,2021
0 people found
this helpful
Good service, helpful and friendly staff Did what they said they would do, and called when they said they would....
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“Great service for buying a property. Easy to ......”

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Jul 07,2021
Minithumbup
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Eliza Tudgay
By: 'Jade'
Jul 07,2021
0 people found
this helpful
Great service for buying a property. Easy to communicate with, with quick responses. Easy to book a viewing with. Just a shame they recommend a solicitor who are bad at communicating. But we would recommend Hannells themselves. Eliza helped us with viewings and then we ...
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“First time purchase...”

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Jul 06,2021
Minithumbup
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Aaron Curd
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Debbie
By: 'Robyn'
Jul 06,2021
0 people found
this helpful
Staff go above and beyond, very helpful and polite from the minute I walked through the door. Exceptional service for a first time buyer....
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“From start to finish the whole team have been......”

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Jul 06,2021
Minithumbup
By: 'Harry Flynn'
Jul 06,2021
0 people found
this helpful
From start to finish the whole team have been professional, polite and efficient. Nothing was too much trouble and the frequent updates on the sale progression were very much appreciated. I have no connection with Hannells, I am just really impressed :)...
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By: Lauren Taylor
Jul 07, 2021
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Hi Harry, Thank you for your lovely feedback. It was a great pleasure working with you to sell your house. It was so lovely to read that you have found our team professional, polite and efficient through the entire process. We hope to work with you again in the future. Kind Regards Lauren and the whole team here at Littleover. ...

“fantastic services...”

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Jul 02,2021
Minithumbup
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Debbie
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Niki Younger
By: 'Dr Sinha'
Jul 02,2021
0 people found
this helpful
Hannells sales team were absolutely fantastic. They were very helpful and kept me updated of the progress and changes every week. They coordinated with their rental team and all the solicitors regularly....
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By: Debbie Jenkins
Jul 12, 2021
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Thank you for your lovely comments, we would like to wish you every happiness in the future ...

“Outstanding, in every area from comms, update......”

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Jul 02,2021
Minithumbup
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Sarah Keeling
By: 'Anonymous'
Jul 02,2021
0 people found
this helpful
Outstanding, in every area from comms, updates, advice etc. Sarah was fantastic every step of the way. Great team and highly recommend!...
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“Every agent I dealt with was very helpful and......”

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Jun 30,2021
Minithumbup
By: 'Amy'
Jun 30,2021
0 people found
this helpful
Every agent I dealt with was very helpful and very efficient. It was nice that they were very honest with me and found the answer if not known....
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“We found our experience with Hannells very st......”

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Jun 30,2021
Minithumbup
By: 'Jayde'
Jun 30,2021
0 people found
this helpful
We found our experience with Hannells very straight forward and they were helpful with any queries we had throughout. Our sales progressor was Tracey, she made our experience a lot easier, from chasing our solicitor to answering any questions we had, she went above and ...
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“Hannels supported me from start to completion......”

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Jun 30,2021
Minithumbup
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Heather James
By: 'Kate Thorpe'
Jun 30,2021
0 people found
this helpful
Hannels supported me from start to completion during my house move and were always there for support when things got a little stressful with the solicitors. Heather in particular was knowledgeable and efficient when it came to valuation of our property and it sold within ...
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“Amazing service. Highly recommended and very ......”

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Jun 29,2021
Minithumbup
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Amanda Aldenat
By: 'Mr and Mrs B'
Jun 29,2021
0 people found
this helpful
Amazing service. Highly recommended and very professional. We were provided with regular updates regarding the staus of our sale. They even found us a second buyer the same day as the first pulled out. The staff are all friendly and knowledgeable and couldn't be more ...
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“Property Sale...”

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Jun 28,2021
Minithumbup
By: 'Geoff'
Jun 28,2021
0 people found
this helpful
Would highly recommend this estate agent. Despite us having a few false starts, the staff were always friendly and understanding, and importantly kept us fully in the picture with updates every week religiously....
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“Excellent service all round!...”

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Jun 28,2021
Minithumbup
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Amanda Aldenat
By: 'Rob'
Jun 28,2021
0 people found
this helpful
Informative, on the ball and generally excellent throughout the whole process including viewings, advice and the process of purchasing the property. Many thanks to Amanda and the team!...
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“Hannells recently sold my property and I can ......”

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Jun 28,2021
Minithumbup
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Amanda Aldenat
By: 'rebecca'
Jun 28,2021
0 people found
this helpful
Hannells recently sold my property and I can not recommend them enough, the whole branch handled the sale professionally, especially Amanda who kept me up to date each week and was available to answer any questions I had. Thank you!...
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“7 Oakside Way...”

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Jun 26,2021
Minithumbdown
By: 'Paul'
Jun 26,2021
0 people found
this helpful
Whilst our property sold somewhat effortlessly, Claire kept us informed as to progress with th purchaser throughout. The sale was pretty seamless despite the fact there was a major health issue to contend with at their end, so well done Claire for pursuing in difficult ...
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“100% recommend Hannells...”

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Jun 24,2021
Minithumbup
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Amanda Aldenat
By: 'Emily A'
Jun 24,2021
0 people found
this helpful
I would 100% recommend Hannells, they have been fantastic with our house sale. Amanda was absolutely excellent! Thank you so much for your time, effort and patience....
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“Excellence Expected & Received...”

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Jun 23,2021
Minithumbup
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Jo Riggott
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Lorna
By: 'Diane'
Jun 23,2021
0 people found
this helpful
I have dealt with Hannells in the past on a couple of occasions and they provided an excellent and very helpful service. When it came to the sale of this property, it was a no brainer - I was always going to use them and ...
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“Wow what can I say as a first time homer buye......”

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Jun 22,2021
Minithumbup
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Eliza Tudgay
By: 'Anthony'
Jun 22,2021
0 people found
this helpful
Wow what can I say as a first time homer buyer i was not looking forward to all the hassle but the group at hannel made the process a treat and i felt at ease through it all would highly recommend anyone going through this ...
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“Fantastic team - Professional Service, Positive Attitude and Extremely Competent...”

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Jun 22,2021
Minithumbup
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Sarah Keeling
By: 'Thomas'
Jun 22,2021
0 people found
this helpful
Fantastic team who go the extra mile. The house moving process has not been completely straightforward for us, due to Covid and stamp duty deadlines, however the team at Hannells have always been very responsive and helpful. Their presentation of the house on the market ...
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“Great sales team. Friendly, professional and prompt service....”

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Jun 21,2021
Minithumbup
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Jo Riggott
By: 'Ian'
Jun 21,2021
0 people found
this helpful
Jo valued the property for us in a thoughtful and professional manner, explaining the thinking behind her valuation. We were impressed that the marketing and viewings were completed within 1 week leading to an offer to purchase which we accepted. We were kept fully informed by ...
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“Amazing service...”

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Jun 21,2021
Minithumbup
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Sally
By: 'Merle'
Jun 21,2021
1 people found
this helpful
Great customer service. We loved looking for a new house with hannells as they have a massive variety of homes in the derby area. Everyone who works for them has great knowledge of their properties. Thank you for helping us find our dream home....
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“House purchase - excellent service...”

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Jun 19,2021
Minithumbup
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Leah Stares
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Sara Walker-Bradley
By: 'Dr'
Jun 19,2021
0 people found
this helpful
We purchased a house and we find the Hannells team very helpful and supportive. The customer service support is really good. Staff is really kind and courteous. Very happy with their services....
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“5 Star Service...”

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Jun 18,2021
Minithumbup
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Aimee Thornton
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George Shore
By: 'Leah'
Jun 18,2021
0 people found
this helpful
Me and my partner have been looking for a property since January and haven’t had the best experience with property agencies. Hannells turned that all around.. the first property we viewed with them and we fell in love and our offer was accepted. The ...
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“i chose Hannels to sell my property i couldn......”

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Jun 18,2021
Minithumbup
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Rebecca Mills
By: 'Andrew reed'
Jun 18,2021
0 people found
this helpful
i chose Hannels to sell my property i couldnt fault the service provided. i found it a high quality professional service. i was kept up to speed with all regular updates. Rebecca always kept her word and contacted me when she promised me to and ...
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“As an inexperienced property mover and shaker......”

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Jun 17,2021
Minithumbup
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Jo Riggott
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Aimee Thornton
By: 'Samantha'
Jun 17,2021
0 people found
this helpful
As an inexperienced property mover and shaker I was extremely nervous to even enquire about selling our property. Hannells visited and were absolutely wonderful sharing information, answering all my questions and providing friendly support. After the initial visit they were always ready and able to ...
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“Staff at Hannels have been quick in response,......”

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Jun 16,2021
Minithumbdown
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Eliza Tudgay
By: 'Glenn Halligan'
Jun 16,2021
0 people found
this helpful
Staff at Hannels have been quick in response, clear and concise in all areas of communication. Offered me lots of support on my first time buyer journey....
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Last updated at 12:39 PM 02/10/2024 by allAgents


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