Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“We have used the Littleover Branch a few time......”

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Jul 28,2021
Minithumbup
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Lauren Taylor
By: 'Richard'
Jul 28,2021
0 people found
this helpful
We have used the Littleover Branch a few times now, the staff are always helpful, very professional and their communication is outstanding...
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By: lauren taylor
Jul 28, 2021
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Hi Richard, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. Lovely to read your lovely feedback. We will now look forwarding to taking you through to completion and working with you again soon. Kind Regards Lauren and the whole team here at Littleover. ...

“Myself and my partner were new to the propert......”

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Jul 26,2021
Minithumbup
By: 'Ian'
Jul 26,2021
0 people found
this helpful
Myself and my partner were new to the property market after deciding to look for a home after renting for far to long. On seeing potential properties on the first instance we would contact the estate agents which more often than not was Hannells Chaddesden ...
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“Very efficient and helpful. made the process ......”

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Jul 26,2021
Minithumbdown
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Keilia
By: 'Gareth G'
Jul 26,2021
0 people found
this helpful
Very efficient and helpful. made the process easy. Sold the house within 2 days of listing. Easy to work with :-)...
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“Brilliant...”

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Jul 25,2021
Minithumbup
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Aaron Curd
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Debbie
By: 'Georgina'
Jul 25,2021
0 people found
this helpful
We had our property on the market with another agent for 9 months & had 3 viewings. One was successful but it fell through. This was at a time when houses were in huge demand. We changed to Hannells in Chellaston & within 12 days we had about 7 viewings & we ...
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“Great service - very professional and attenti......”

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Jul 25,2021
Minithumbup
By: 'Steve'
Jul 25,2021
0 people found
this helpful
Great service - very professional and attentive. First class especially Claire who was fantastic, the whole process was made easy. I would not hesitate to reccomend....
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“First class service from a first class Estate Agent.....”

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Jul 24,2021
Minithumbup
By: 'Barbara'
Jul 24,2021
0 people found
this helpful
We are very pleased with the service from Hannells. True professional service and nothing is too much trouble for them . They are keeping us informed every step of the way....
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By: lauren taylor
Jul 26, 2021
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Good Morning, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It is so lovely to read that you have found our service professional and have been updated along the way. It is lovely working with you and we will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Fab service...”

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Jul 23,2021
Minithumbup
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Emma Reeve
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Lauren Taylor
By: 'Charlotte'
Jul 23,2021
0 people found
this helpful
The team at Hannells Littleover have been absolutely amazing. Having never sold a property before they were so helpful throughout the process from valuation to sale and answered any questions I had. I would highly recommend the team and should I wish to sell and ...
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By: lauren taylor
Jul 24, 2021
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Hi Charlotte, So lovely feedback to read from yourself. It is so nice to hear that you would highly recommend us and that you have found our service absolutely amazing. We will now look forward to taking you through to completion and to continue to provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“was a great house buying experience...”

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Jul 23,2021
Minithumbup
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Alex Simpson
By: 'Little'
Jul 23,2021
0 people found
this helpful
was a great house buying experience given the climate at the moment, and hannells was one of the only estate agents that was very lgbtq friendly. Most others when asking me my partners name would say 'whats his name?' making for an uncomfortable moment. ...
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By: lauren taylor
Jul 24, 2021
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Hi, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely comments. We really hope you enjoy your new home and we will look forward to working with you again in the future. Kind Regards Lauren and the whole team here at Littleover. ...

“Excellent service. Lots of viewings organised......”

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Jul 22,2021
Minithumbup
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Alex Simpson
By: 'Steph'
Jul 22,2021
0 people found
this helpful
Excellent service. Lots of viewings organised and the asking price was offered and accepted very quickly from being put on the market. Kept up to date at every stage and also told of the next steps and what to expect. Very easy to talk to ...
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By: lauren taylor
Jul 23, 2021
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Hi Steph, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. So lovely to read that you have found our service super and that you would recommend us to family and friends. We would love to work with you again in the future. Kind Regards Lauren and the whole team here at Littleover. ...

“A really positive experience...”

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Jul 22,2021
Minithumbup
By: 'Leanne'
Jul 22,2021
0 people found
this helpful
A really positive experience, all the staff we have dealt with have always been so helpful and done all they can to help. The process for us hasn’t been easy towards the end but everyone has done all they can to help and support ...
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“Par excellence services...”

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Jul 22,2021
Minithumbup
By: 'Veenu'
Jul 22,2021
0 people found
this helpful
The only state agents whose services are just excellent. They are quicker than your thoughts. Hannells stay with you till the right end and keep you updated on time. We are really happy and trust me our first option was Hannells only and the way ...
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“Very lovely staff. Made this initial process ......”

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Jul 21,2021
Minithumbup
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Eve Holmes
By: 'Alex'
Jul 21,2021
0 people found
this helpful
Very lovely staff. Made this initial process that I had no clue about so much easier than I expected. Thanks very much!!...
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“Was able to arrange a viewing at short notice......”

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Jul 21,2021
Minithumbup
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Alex Simpson
By: 'mrev'
Jul 21,2021
0 people found
this helpful
Was able to arrange a viewing at short notice with a view to purchasing a house. Communications has been great. Quick response to my calls and emails....
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By: lauren taylor
Jul 22, 2021
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Hi, I hope you are well. Thank you for your email, it was so lovely to read your your lovely thoughts. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Polite and friendly and explained all aspects......”

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Jul 20,2021
Minithumbup
By: 'Bonnie Bees'
Jul 20,2021
0 people found
this helpful
Polite and friendly and explained all aspects applicable to me in a clear and "non-pushy" way. Listened to me and was attentive to my needs and felt like she had a genuine interest in myself and my property....
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“Helpful and efficient...”

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Jul 20,2021
Minithumbup
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Aimee Thornton
By: 'Paul'
Jul 20,2021
0 people found
this helpful
Aimee was very helpful in explaining the process of buying and very efficient with the paperwork. She understood our need for early viewing due to holiday plans and worked with the vendor to accommodate us....
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“The best local estate agents....”

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Jul 20,2021
Minithumbup
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Amanda Aldenat
By: 'Teresa Mary Clifford'
Jul 20,2021
0 people found
this helpful
From valuation to photos, from viewings to completion, the whole experience was first class. Amanda and her team were helpful, understanding and super efficient. Would definitely use again!...
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“Smooth process so far! Only at the stage of ‘......”

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Jul 16,2021
Minithumbup
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Lauren Taylor
By: 'Mr Webster'
Jul 16,2021
0 people found
this helpful
Smooth process so far! Only at the stage of ‘sale subject to contract’ but staff have always been helpful and responsive to my enquiries. Would recommend....
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By: lauren taylor
Jul 21, 2021
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Hello Mr Webster, Thank you for taking the time out to write about the service you have received from Hannells Littleover. So fantastic to read that you would recommend our team to your friends and family and you have been very satisfied up to now. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Fantastic service from start through to compl......”

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Jul 16,2021
Minithumbup
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Alex Simpson
By: 'Shaw'
Jul 16,2021
0 people found
this helpful
Fantastic service from start through to completion. Constantly kept informed throughout the whole process, Alex was incredibly helpful, knowledgeable and supportive and kept us going, really appreciate his attention to detail and letting us know what was happening every step of the way. A huge ...
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By: LAUREN
Jul 21, 2021
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Hi Mrs Shaw, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your kind words about the serviced you have received from Alex and the team. Alex was over the moon when he read it. We really hope you enjoy your lovely new home. Many Thanks again from Lauren and the whole team here at Littleover. ...

“I am very pleased with the way Hannells handl......”

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Jul 15,2021
Minithumbup
By: 'Michael'
Jul 15,2021
0 people found
this helpful
I am very pleased with the way Hannells handled the sale of my house.From the initial valuation to the completion of the sale they were polite fair and efficient. My sale was mainly dealt with by Clare at the Oakwood branch who kept me ...
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“Hannells were a great help keeping us updated......”

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Jul 14,2021
Minithumbup
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Amanda Aldenat
By: 'Ellie'
Jul 14,2021
0 people found
this helpful
Hannells were a great help keeping us updated along the way, everyone was really friendly and helped keep us updated....
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“Very friendly and professional....”

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Jul 12,2021
Minithumbup
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Lauren Taylor
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Emma Reeve
By: 'Joy'
Jul 12,2021
0 people found
this helpful
Very friendly and professional. Even though I was the purchaser and not the seller, I was afforded the same amount of attention....
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By: Lauren Taylor
Jul 12, 2021
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Hi Joy, I hope you are well. Thank you for taking the time to write about your experience with the team here at Littleover. So lovely to read your kind words. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole of the team here at Littleover. ...

“The team at Hannells littleover were professi......”

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Jul 12,2021
Minithumbup
By: 'Jane'
Jul 12,2021
0 people found
this helpful
The team at Hannells littleover were professional helpful and friendly from my initial phone call through to a sale. I would definitely recommend them....
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By: lauren taylor
Jul 14, 2021
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Hi Jane, Thank you so much for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your wonderful words and you would recommend us to family and friends. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannels were excellent throughout whole selli......”

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Jul 12,2021
Minithumbup
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Debbie
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Rebecca Mills
By: 'Laura'
Jul 12,2021
0 people found
this helpful
Hannels were excellent throughout whole selling and completion process.All team were knowledgeable, helpful,professional and friendly. Special thanks to Nicky,Aaron and Rebecca. We were previously with other agents and hannels successfully found us a buyer. Highly recommend the chellaston branch. Special mention for ...
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“A really pleasant experience...”

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Jul 12,2021
Minithumbup
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Debbie
By: 'Mark H'
Jul 12,2021
0 people found
this helpful
A really pleasant experience, they had to sell my house 3 times due to the chain collapsing beneath us, each time they were diligent and helpfully. Debbie in particular was great at keeping the rest of the chain on track speaking to the other estate agents ...
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“Brilliant service and the team kept me up dat......”

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Jul 12,2021
Minithumbdown
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Debbie
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Aaron Curd
By: 'Jonathan Wain'
Jul 12,2021
0 people found
this helpful
Brilliant service and the team kept me up dated with the progress from the viewings and then the sales team with regards to where we we in the process. Would recommend Hannells every time. Fantastic service from start to finish. Debbie is sales was 5 star ...
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“5 Star Estate Agents...”

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Jul 12,2021
Minithumbup
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Debbie
By: 'John Ward'
Jul 12,2021
0 people found
this helpful
Hannells handled my house sale and we're excellent from start to finish, they marketed and sold my house within a week. Debbie and Niki in the after sales team were also great and played a pivotal role in ensuring my sale completed before the stamp ...
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“Friendly, professional and informative. Excel......”

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Jul 12,2021
Minithumbup
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Debbie
By: 'Andy'
Jul 12,2021
0 people found
this helpful
Friendly, professional and informative. Excellent customer service! All the staff are excellent at the chellaston branch would definitely recommend and use again....
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“Start to finish they were amazing...”

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Jul 12,2021
Minithumbup
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Aaron Curd
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Debbie
By: 'Mr and Mrs Ruparek'
Jul 12,2021
0 people found
this helpful
Start to finish they were amazing Great service throughout always helpful and gave us right guidance. Debbie and Aaron are a credit to team and genuinely cracking!...
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“Proactive and knowledgeable estate agents. Ha......”

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Jul 12,2021
Minithumbup
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Emma
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Debbie
By: 'A Burchell'
Jul 12,2021
0 people found
this helpful
Proactive and knowledgeable estate agents. Hannells were acting for our vendor, but we received a lot of communication and support from them to ensure the sale progressed....
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“Great service from everyone from the initial ......”

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Jul 11,2021
Minithumbup
By: 'HK'
Jul 11,2021
0 people found
this helpful
Great service from everyone from the initial valuation through to organising viewings and sales progression. They kept me fully informed at all stages, even though they were very busy due to the stamp duty holiday....
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Last updated at 12:39 PM 02/10/2024 by allAgents


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