96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
show more
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(248)
Leanna
(206)
Debbie
(188)
Heather
(178)
Aimee
(171)
Aaron
(171)
Lorna
(150)
Amy
(137)
Jo
(118)
Alex
(117)
Lauren
(117)
Emma
(112)
Amanda
(97)
Michelle
(94)
Nicola
(92)
Eve
(91)
Sara
(87)
Sarah
(80)
Olivia
(80)
Sarah
(73)
Chloe
(56)
Sam
(55)
Rebecca
(51)
Mya
(47)
George
(43)
Niki
(40)
Sally
(39)
Leah
(37)
Emma
(37)
Jessica
(33)
Keilia
(31)
Jenna
(27)
Emma
(27)
Vicky
(22)
Oliver
(20)
Bonnie
(15)
Rachel
(12)
Tom
(11)
Gemma
(11)
Olivia
(10)
Kerrie
(9)
Sharon
(8)
Kim
(8)
Lilly
(7)
Matt
(5)
Pam
(4)
Nicola
(3)
Michael
(2)
Joe
(1)
Amy
(1)
James
(1)
Louise
(1)
Victoria
(0)
Latest Reviews
View all Reviews 3141Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
a
reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Feb 03,2023
Feb 03,2023
1
people found
this helpful
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
May 15,2023
May 15,2023
1
people found
this helpful
this helpful
Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2021
Aug 17,2021
0
people found
this helpful
this helpful
Hannells have been great and have helped us with viewing many properties and finding a property. They have been a pleasure to deal with and they are very professional....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2021
Aug 17,2021
0
people found
this helpful
this helpful
Tracey and all of the team at Hannels Alvaston have been amazing! They have been very supportive and informative when there has been and difficulties arise. I would not hesitate to use them again....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2021
Aug 16,2021
0
people found
this helpful
this helpful
A league above the Rest. I dealt with the Littleover Branch and dealt with Emma who was very professional and a delight to speak to about the property.
Emma kept me up to date and I put in my offer which was accepted.
I was ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17, 2021
View all comments
(1)
Hi Riz, wow what an amazing review 'a league above the rest' thank you so much for taking the time out of your day to let us know about the service you have received from our team. We were really delighted when we read it and may I say thank you for the chocolates, we all really enjoyed them. They were delicious. Kind Regards Lauren and the whole team here at Littleover. ...
Aug 16,2021
Aug 16,2021
0
people found
this helpful
this helpful
Brilliant service, from start to finish! Friendly personable and made you feel looked after! Would recommend these guys to anyone, have now sold my house twice through hannels and both times have been really impressed...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2021
Aug 16,2021
0
people found
this helpful
this helpful
We are very pleased with the service so far,the team have been helpful at all times and kept us updated on viewing and offers promptly.
Mrs Harris and Mr McLeod...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17, 2021
View all comments
(1)
Hi Mrs Harris, I hope you are well. I am so pleased to read your lovely review on the team here at Littleover, and that you have been really pleased with the serviced you have received to date. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Aug 16,2021
Aug 16,2021
0
people found
this helpful
this helpful
All staff were friendly and very helpful throughout the process of putting our house on the market to offers being made. We were contacted every step of the way and every aspect was dealt with timely and efficiently. Excellent!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2021
Aug 16,2021
0
people found
this helpful
this helpful
Really good communication throughout the whole selling process kept me update on potential buyers comments really lovely staff in the Littleover branch...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17, 2021
View all comments
(1)
Hi Sarah, Thank you for your lovely review. So great to hear that you have received good communication though the whole selling process, the whole team were really pleased when they saw it. We really do love getting positive feedback. Kind Regards Lauren and the whole team here at Littleover. ...
Aug 15,2021
Aug 15,2021
0
people found
this helpful
this helpful
We sold our house 4 months ago through Hannells. I have had a bad experience with estate agents in the past so was sceptical about estate agents. I must say I was very pleasantly surprised at how competent Hannells were. We had excellent support, advice and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2021
Aug 14,2021
0
people found
this helpful
this helpful
Excellent service from all the staff at Hannells with great communication at all times. I was kept fully in the loop with every stage of the sale process, and even received a weekly phone call just to " touch base". Would highly recommend them. Thankyou ladies....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13,2021
Aug 13,2021
0
people found
this helpful
this helpful
Excellent customer service, I was kept informed of every part of the process.
Any questions I had were dealt with swiftly....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13, 2021
View all comments
(1)
Hi Annie, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. So lovely to read your lovely thoughts, and so pleased to read that you have received excellent customer service. We really hope you enjoy your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...
Aug 12,2021
Aug 12,2021
0
people found
this helpful
this helpful
Easy and efficient to work with very friendly and helpful no question is to silly for her would definitely recommend using Hannells estate agent...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2021
Aug 12,2021
0
people found
this helpful
this helpful
We have received Exceptional, Friendly & Professional service. Communication is so important in this stressful time, but the team were so helpful....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2021
Aug 10,2021
0
people found
this helpful
this helpful
Great work so far with my house on Staunton Avenue. We found a buyer very quickly.
Very professional photographer and marketing materials. Lovely and dilligent team....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2021
View all comments
(1)
Hi Will, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Aug 10,2021
Aug 10,2021
0
people found
this helpful
this helpful
Excellent service I can't fault them. Great experience and very much appreciated. Thanks so much.
They maintained contact with me all the way through the sale which is still on-going....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2021
View all comments
(1)
Hi Elaine, So lovely to read your lovely review, was fantastic to read that you have found the service you have received excellent. The team were overjoyed when they saw it. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Aug 10,2021
Aug 10,2021
0
people found
this helpful
this helpful
Thank you Hannells! You are a brilliant estate agents. extremely friendly and courteous staff. Highly efficient and effective as a team. This is quite Fantastic service for buyers....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2021
Aug 09,2021
0
people found
this helpful
this helpful
Claire has been amazing. She has kept me updated every step of the way and is very approachable and helpful. Couldn’t have received a better service!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2021
Aug 09,2021
0
people found
this helpful
this helpful
Kept us updated on our purchase from day 1 to completion.
Very professional throughout but with a smile,
Wouldn't hesitate to use and refer them...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2021
Aug 09,2021
0
people found
this helpful
this helpful
Cant praise lorna enough for all her hard work, she is a credit to your company and it was a pleasure to have her helping us get that dream property we wanted will defo be telling my family to use hannells with their propertys and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07,2021
Aug 07,2021
0
people found
this helpful
this helpful
The team at Hannells Oakwood, Derby have been so amazing. They've helped me through putting my house on the market, selling and buying a new home. Explaining and following up at every level as it's the first time I have bought on my own. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06,2021
Aug 06,2021
0
people found
this helpful
this helpful
I had an excellent experience making an offer on a property for sale with Hannells, all of the staff are extremely professional and helpful. I would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2021
Aug 05,2021
0
people found
this helpful
this helpful
A very smooth process so far. I found Hannells Mickleover to be very responsive, quick and efficient. Things were done instantaneously, and nothing was too much trouble....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2021
Aug 05,2021
0
people found
this helpful
this helpful
All the team at Hannells chaddesden were amazing. In particular Grace who was our sales negotiator. Keeping us updated and following up efficiently on all enquiries on what was a lengthy purchase. I would absolutely recommend Hannells chaddesden and thanks to all the staff who ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 04,2021
Aug 04,2021
0
people found
this helpful
this helpful
Sarah and the rest of the team at the Mickleover branch have been excellent at selling our property; quick to respond, great at communicating and overall very personable. We would definitely recommend using them to sell your property....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 04,2021
Aug 04,2021
0
people found
this helpful
this helpful
Helpful & friendly staff.
Knowledgeable about demand & saleability within area.
Very quick sale & any queries resolved quickly.
Would use them again....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 04,2021
Aug 04,2021
0
people found
this helpful
this helpful
All of the people in this branch are lovely to deal with, so helpful and friendly. They really know the property market well and, not being local, they proved to be a godsend in helping me to get to know the area quickly and find ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 03,2021
Aug 03,2021
0
people found
this helpful
this helpful
Very professional, friendly team all of whom were very familiar with our details regarding sales/purchase.
From the initial valuation through the very clear photographs/virtual tour to the negotiations for the sale and purchase we always felt connected to the Hannells team....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 03,2021
Aug 03,2021
0
people found
this helpful
this helpful
Mya has been so helpful through the beginning stages of this process!
We would like to move in as soon as possible and this has been addressed and processed very quickly on her end!
She has been very informative and assisted with any queries we ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 02,2021
Aug 02,2021
0
people found
this helpful
this helpful
Sold our house through Hannells. They were particularly able to demonstrate an excellent knowledge of the local housing market pricing which assisted us to get an optimal price. We were also kept well informed about the current status of the sale during the process....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2021
Jul 31,2021
0
people found
this helpful
this helpful
From start to finish, i was kept up to date with the sale of my house. The staff were very friendly and nothing was too much trouble. The sale package was great and the costs were very good.
They helped with a few issues I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2021
Jul 29,2021
0
people found
this helpful
this helpful
Hannells were brilliant at selling our rented property nothing was too much trouble did all the showing around and have kept us up to date with what was happening right up until completion. -would recommend them for selling your property....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
