Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Excellent Service...”

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Sep 08,2021
Minithumbup
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Leanna Holmes
By: 'Kelly'
Sep 08,2021
0 people found
this helpful
We had a great experience with Hannells Lettings, Leanna really took the time to understand our families needs and always made us feel as though we were priority. The house we’ve recently moved into is absolutely perfect and we couldn’t be happier, the ...
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“Although I am still in the early stages of se......”

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Sep 08,2021
Minithumbup
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Lauren Taylor
By: 'Debbie Gaskin'
Sep 08,2021
0 people found
this helpful
Although I am still in the early stages of selling my property (accepted offer), every single member of staff I have either spoken with, or corresponded with, has been pleasant, informative, professional and extremely helpful; I would also like to add Pam Jackson to the ...
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By: lauren taylor
Sep 09, 2021
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Hi Debbie, what fantastic feedback, it really was so lovely to read - thank you so so much for taking the time to write about your experience. We really are very proud of our office, we all really love what we do and when we do receive feedback like yours It really shows. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Good & professional . Keep you update with t......”

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Sep 07,2021
Minithumbup
By: 'Paramvir singh'
Sep 07,2021
0 people found
this helpful
Good & professional . Keep you update with the with the progression of the property. Thank you for your help ....
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By: lauren taylor
Sep 08, 2021
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Hi Mr Singh, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. So lovely to read such lovely feedback. It was a pleasure to assist you in buying your home. We hope you enjoy your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Me and my partner are first time buyers, and ......”

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Sep 06,2021
Minithumbup
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Aimee Thornton
By: 'Amy'
Sep 06,2021
0 people found
this helpful
Me and my partner are first time buyers, and the whole process of buying overwhelmed us, but Hannells made it so easy. Aimee was so helpful and nothing seemed to much. She’s helped us the whole way through, updating us of new properties coming ...
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“Hannells Mickleover has been amazing througho......”

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Sep 02,2021
Minithumbup
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Sally
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Sarah Keeling
By: 'jaea ami hoyle'
Sep 02,2021
0 people found
this helpful
Hannells Mickleover has been amazing throughout the purchase of my new property. Sally, Sarah & Eve have all been there to help me and my partner with every question and queries we had, no matter how serious or silly the question may of been and made ...
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“Fantastic experience...”

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Sep 01,2021
Minithumbup
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Niki Younger
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Rebecca Mills
By: 'Guy'
Sep 01,2021
0 people found
this helpful
The team at Hannells are very friendly but also professional, communication has been great. We had used a larger agent before and suffered an awful experience, Hannells were a total contrast and if we sell again it will be Hannells we use....
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“I’m impressed and very pleased with the great......”

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Sep 01,2021
Minithumbup
By: 'Srileka'
Sep 01,2021
0 people found
this helpful
I’m impressed and very pleased with the great service provided by Hannells. Hannells found me a nice tenant within a week and looked after my property very well. I had an offer on my property on the day it went on the market for ...
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By: lauren taylor
Sep 03, 2021
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Hi Srileka, I hope you are well. Thank you for taking the time to write about your experience with our team here at Hannells Littleover. It was so lovely to read that you have found the service you have received brilliant and that you would recommend Hannells to your friends and family. Kind Regards Lauren and the whole team here at Littleover. ...

“A very friendly service and responsive approa......”

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Sep 01,2021
Minithumbup
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Amy Boole
By: 'Clive'
Sep 01,2021
0 people found
this helpful
A very friendly service and responsive approach which was really helpful during progression stage of the purchase. A very positive experiences and would recommend...
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“Had a tricky buying process and was happy to ......”

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Sep 01,2021
Minithumbup
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Debbie
By: 'Sam'
Sep 01,2021
0 people found
this helpful
Had a tricky buying process and was happy to give advice and guidance on land registry issues they weren’t dealing with, on completion day gave me an out of hours support number as the seller still wasn’t out after the branch closed. Many ...
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“House sale...”

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Aug 30,2021
Minithumbup
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Lauren Taylor
By: 'Derby'
Aug 30,2021
0 people found
this helpful
Hannells were excellent throughout the whole process from providing a property valuation, marketing the property and organising viewings. The staff at Blagreaves Lane office were very helpful and kept us updated regarding the feedback from the viewings and potential purchasers....
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By: lauren taylor
Sep 01, 2021
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Good morning, Thank you for taking the time to write about your experience with Hannells Littleover. So lovely to read such lovely feedback. Kind Regards Lauren and the whole team here at Littleover. ...

“Really appreciate all the help by the Chellas......”

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Aug 27,2021
Minithumbup
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Debbie
By: 'Georgia'
Aug 27,2021
0 people found
this helpful
Really appreciate all the help by the Chellaston branch, especially Debbie who contacted me with daily updates and ensured it was a smooth process even if there was a few issues with the sales along the way...
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“The team at Hannels have been really helpful ......”

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Aug 26,2021
Minithumbup
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Michelle Tinson
By: 'Emily'
Aug 26,2021
0 people found
this helpful
The team at Hannels have been really helpful through the process. Michelle has been amazing during the purchase of my property and has been there eith nah questions we may have. Would highly recommend them....
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“I would like to thank Claire at Oakwood very ......”

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Aug 26,2021
Minithumbup
By: 'Barbara'
Aug 26,2021
0 people found
this helpful
I would like to thank Claire at Oakwood very much for the handling of our conveyancing. She was amazing. Kept us informed every step of the way, made frequent phone calls and kept us calm in the last anxious week. Nothing was too much trouble. ...
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“Fantastic experience! Everyone at hannells wa......”

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Aug 25,2021
Minithumbup
By: 'Ryan'
Aug 25,2021
0 people found
this helpful
Fantastic experience! Everyone at hannells was so welcoming and helpful throughout the sale process 5****. I would highly recommend Hannells to anyone looking to move home...
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“All thanks to Debbie.. Very helpful and coope......”

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Aug 25,2021
Minithumbup
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Debbie
By: 'Tarundeep Singh'
Aug 25,2021
0 people found
this helpful
All thanks to Debbie.. Very helpful and cooperative. Really a wonderful to own a house through Hannells Chellaston. Thanks 👍 a lot guys....
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“Friendly efficient team, professionaly handl......”

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Aug 24,2021
Minithumbup
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Heather James
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Amy Boole
By: 'Trevor Cornfield'
Aug 24,2021
0 people found
this helpful
Friendly efficient team, professionaly handled all aspects of sale as I live in west Midlands, would recommend highly to others...
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“We had a great experience using Hannells. Our......”

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Aug 22,2021
Minithumbup
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Lauren Taylor
By: 'Jo'
Aug 22,2021
0 people found
this helpful
We had a great experience using Hannells. Our first contact was with Helen who came to view the property, she asked lots of questions, answered a lot of questions, and gave us great advice. Helen then came to take the photos and measurements, the result ...
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By: lauren taylor
Aug 23, 2021
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Hi Jo, Thank you so much for your kind words - it really has been such a great pleasure working with you to sell your property. We will look forward to taking you through to completion and continue to provide you with the complete moving experience. Kind Regards Lauren and the whole team. ...

“Friendly, prompt and knowledgeable team throu......”

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Aug 20,2021
Minithumbup
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Eve Holmes
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Sarah Keeling
By: 'Helen'
Aug 20,2021
0 people found
this helpful
Friendly, prompt and knowledgeable team throughout. Made the whole process much easier than it could have been! Thank you all for your help....
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“Very Professional....”

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Aug 19,2021
Minithumbup
By: 'Debbie Davis'
Aug 19,2021
0 people found
this helpful
Thought that they were very professional and helpful during the sale of our property. They always fed back comments from prospective buyers during the process....
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“A stressful experience made easy.Prompt, he......”

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Aug 19,2021
Minithumbup
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Aaron Curd
By: 'Ben'
Aug 19,2021
0 people found
this helpful
A stressful experience made easy. Prompt, helpful, and friendly approach. Aaron was helpful throughout the processes giving me regular updates with viewings, offers etc....
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“Hannells have been really helpful with the sa......”

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Aug 19,2021
Minithumbup
By: 'Janet'
Aug 19,2021
0 people found
this helpful
Hannells have been really helpful with the sale of my house. I have been given good advice. I have had a quick sale and I am really pleased....
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By: lauren taylor
Aug 20, 2021
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Hi Janet, I hope you are well. Thank you for your kind words. We will now look forward to taking you through to completion and continuing to provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“First time buyers...”

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Aug 18,2021
Minithumbup
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Aimee Thornton
By: 'Beky'
Aug 18,2021
0 people found
this helpful
As first time buyers, we didn't know where to start with the whole process of buying a house, but Hannells made this easy for us and assisted us all the way through the viewing process and putting an offer in on our dream house, especially ...
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“Great service and keep you informed at all ti......”

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Aug 18,2021
Minithumbup
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Jo Riggott
By: 'Charlotte'
Aug 18,2021
0 people found
this helpful
Great service and keep you informed at all times. Very knowledgeable staff and friendly. Very happy with the service we have received...
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“We had the wonderful Sarah G help us obtain o......”

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Aug 17,2021
Minithumbup
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Sarah Gascoigne
By: 'Rowan Scarborough'
Aug 17,2021
0 people found
this helpful
We had the wonderful Sarah G help us obtain our dream forever home. She helped us to understand the situation - and was fair and thoughtful throughout the whole process. I couldn't have asked for better service, please thank her for making a very stressful ...
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“Great service from Hannells. Very prompt and ......”

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Aug 17,2021
Minithumbup
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Jo Riggott
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Lorna
By: 'Karen'
Aug 17,2021
0 people found
this helpful
Great service from Hannells. Very prompt and efficient estate agent. Kept me informed with viewings and feedback. Special thanks to Jo and Lorna - well done ladies....
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“Excellent Service...”

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Aug 17,2021
Minithumbup
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Lauren Taylor
By: 'Talim'
Aug 17,2021
0 people found
this helpful
A smooth experience with Hannells. Kept up to date with regular phone calls and emails. Staff were all helpful, friendly and professional. They have made what can be a stressful time so much better. Would highly recommend this agent....
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By: lauren taylor
Aug 18, 2021
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Hi Talim, Thank you so much for your lovely words. It was so lovely to read you would highly recommend our team. We really do love getting such positive feedback. We will now look forward to taking you through to completion on your beautiful new home. Kind Regards Lauren and the whole team here at Littleover. ...

“We found our experience excellent. The staf......”

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Aug 17,2021
Minithumbup
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Lauren Taylor
By: 'Marilyn'
Aug 17,2021
0 people found
this helpful
We found our experience excellent. The staff kept us updated every step of the way about our sale and we sold in 3 days....
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By: lauren taylor
Aug 18, 2021
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Hi Marilyn, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. We were so pleased when we saw your lovely feedback. We will now look forward to taking you through to completion and provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Very professional services and honest. Both E......”

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Aug 17,2021
Minithumbup
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Lauren Taylor
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Emma Reeve
By: 'Bashar'
Aug 17,2021
0 people found
this helpful
Very professional services and honest. Both Emma and Lauren were timely and efficient from the start to the end. Highly recommend Hannells for anyone looking to buy a home....
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By: lauren taylor
Aug 17, 2021
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Hi, Thank you so much for taking the time to feedback on the service you have received with Hannells Littleover. It was so lovely to read your wonderful thoughts and that you would recommend our team to anyone looking to purchase a new home. We will now look forward to taking you through to completing on your beautiful new home. Kind Regards Lauren and the team here at Littleover. ...

“Great first time buyer experience...”

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Aug 17,2021
Minithumbup
By: 'Keely'
Aug 17,2021
0 people found
this helpful
Hannels have been great from start to finish. We dealt with Claire throughout our first time buyer journey and she kept us informed of each step along the way. I'm not sure how we would of coped without Claire! :) would recommend dealing with her throughout ...
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“As a first time buyer entering the property w......”

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Aug 17,2021
Minithumbup
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Sally
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Sarah Keeling
By: 'Harmony'
Aug 17,2021
0 people found
this helpful
As a first time buyer entering the property world I can't thank Hannells enough for their knowledge and support from start to finish, nothing was ever too much trouble for them, and all questions and queries were answered straight away. Sally and Sarah were my ...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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