Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Very good and pleased experience , nice and e......”

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Sep 29,2021
Minithumbup
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Leanna Holmes
By: 'Florian'
Sep 29,2021
0 people found
this helpful
Very good and pleased experience , nice and easy steps to move in fast , good communication and helping team. Thank you Leanna and her team....
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“House Purchase...”

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Sep 29,2021
Minithumbup
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Eliza Tudgay
By: 'Sophie'
Sep 29,2021
0 people found
this helpful
Our purchase hasn't been an easy one but Hannells have helped make it so much less stressful. Initially we had Eliza who helped us with our offer and she was amazing! As first time buyers we were unsure of the process but she helped so ...
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“Hannells were really great throughout the who......”

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Sep 28,2021
Minithumbup
By: 'Amy'
Sep 28,2021
0 people found
this helpful
Hannells were really great throughout the whole process of selling our house - their information was clear and timely, and they couldn't have been more helpful over the phone and via emails. Thanks so much!...
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“Very helpful...”

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Sep 28,2021
Minithumbup
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Eliza Tudgay
By: 'Helen'
Sep 28,2021
0 people found
this helpful
Very helpful and friendly, nothing was too much trouble when I rang and explained everything as I had not brought a house for 34 years ....
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“Amanda and the team are incredible....”

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Sep 27,2021
Minithumbup
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Amanda Aldenat
By: 'Matt'
Sep 27,2021
0 people found
this helpful
Amanda and the team are incredible. As a first time buyer they really gave me the best advice all the way through the process. I would recommend them to anyone....
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“Really pleased with the service, quick to fin......”

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Sep 24,2021
Minithumbup
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Leanna Holmes
By: 'Andy'
Sep 24,2021
0 people found
this helpful
Really pleased with the service, quick to find good tenants and good communication throughout, they really do take the stress out of the whole process....
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“OMG! I had the Best customer experience by fa......”

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Sep 24,2021
Minithumbup
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Jenna Dolman
By: 'KK'
Sep 24,2021
0 people found
this helpful
OMG! I had the Best customer experience by far, Leanna, helped and supported me all the way through with the Lettings experience. Responded to all my emails as soon as (normally I would be chasing around for a response), there was one point of contact ...
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“It was awesome experience so far. They were v......”

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Sep 24,2021
Minithumbup
By: 'No'
Sep 24,2021
0 people found
this helpful
It was awesome experience so far. They were very supportive to make that things are going on accordingly. The response for the property was quick and I was overwhelmed. When I asked for solicitor, they where very happy to provide one. Thanks Hanwell, looking forward ...
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By: lauren taylor
Sep 24, 2021
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Good afternoon, I hope you are well. Thank you so very much for taking the time to write about your experience with Team Littleover! So lovely to read such wonderful feedback and it was an absolute pleasure to help you find your new home. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Excellent Service from Start to Finish....”

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Sep 24,2021
Minithumbdown
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Jo Riggott
By: 'D McKay'
Sep 24,2021
0 people found
this helpful
Excellent Service from Start to Finish. We couldn't recommend Hannells enough. The staff have been wonderful. Joe who done the valuation was friendly and done a great job. Michelle and the rest of the team during the sale were excellent. Grace the sale progress agent ...
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“Highly Recommended...”

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Sep 23,2021
Minithumbup
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Niki Younger
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Tom
By: 'Nicola'
Sep 23,2021
0 people found
this helpful
Everyone at Hannells Chellaston Branch have gone over & above in helping me sell my late Aunt's home. I cannot thank everyone enough and would highly recommend them. I would certainly use this branch in the future. And an extra big thank you to Niki Younger ...
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“Purchase of property....”

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Sep 22,2021
Minithumbup
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Eliza Tudgay
By: 'Kimberley'
Sep 22,2021
0 people found
this helpful
Hannells have been excellent with helping me and my husband find a home such supportive and friendly staff particularly Mya and Eliza. Not just with this home but also our first attempt that unfortunately didn't go to plan. I would be happy recommend hannells to ...
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“Hannells have been absolutely brilliant. We h......”

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Sep 22,2021
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Emma'
Sep 22,2021
0 people found
this helpful
Hannells have been absolutely brilliant. We have been dealing with Eliza from the Alvaston branch who has gone above and beyond to help us sell our home and purchase our dream home. We needed a really quick turn around on the sale of our property ...
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“Hannells Chellaston have been fantastic from ......”

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Sep 21,2021
Minithumbup
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Emma
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Aaron Curd
By: 'Sarah Hine'
Sep 21,2021
0 people found
this helpful
Hannells Chellaston have been fantastic from the first phone call we made to them. Aaron, Emma, Debbie and the team have kept us updated at all stages and have put our mind at ease. Our property was marketed at great speed and sold quickly too. ...
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“Excellent service, hannels chaddesden have be......”

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Sep 21,2021
Minithumbup
By: 'Joel'
Sep 21,2021
0 people found
this helpful
Excellent service, hannels chaddesden have been by far the best estate agents we've used they are all helpful and go above and beyond to help with any enquiries and would recommend them to anyone who needs a reliable estate agent...
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“Good communication...”

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Sep 20,2021
Minithumbup
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Aaron Curd
By: 'Executor'
Sep 20,2021
0 people found
this helpful
Property was marketed as soon as I had signed paperwork and first viewings were the next day. The property sold quickly and I was kept informed of viewings and offers at all times. Since the sale has been agreed, Hannells have kept in touch with ...
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“Great experience!...”

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Sep 20,2021
Minithumbup
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Leanna Holmes
By: 'Nicolau'
Sep 20,2021
0 people found
this helpful
All the team was very professional and helpful, especially Leanna who made the process smooth and pleasant with her support....
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“Excellent communication...”

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Sep 18,2021
Minithumbup
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Amanda Aldenat
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Keilia
By: 'Joanna West'
Sep 18,2021
0 people found
this helpful
Hannels Oakwood were fantastic from valuation through to completion. Amanda was amazing and kept us up to date with developments in our chain and chased solicitors both sides to keep things moving. I would highly recommend Hannels to anyone moving in Oakwood....
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“Excellent experience....”

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Sep 18,2021
Minithumbup
By: 'Carolyn Monk'
Sep 18,2021
0 people found
this helpful
My dealings with Hannells on the sale of my property has been excellent from day 1. Once your sale has been agreed you have one person who deals with everything and keeps you up to date with all that is happening. I recommend them 100%....
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“We'd like to that Aaron and the whole team fo......”

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Sep 18,2021
Minithumbup
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Aaron Curd
By: 'Scott'
Sep 18,2021
0 people found
this helpful
We'd like to that Aaron and the whole team for an outstanding service. We have been kept completely up to date. Our house has sold quickly and we were very happy with the photos and brochure. We would use Hannells again and would recommend to ...
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“Great team...”

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Sep 18,2021
Minithumbup
By: 'Arun'
Sep 18,2021
0 people found
this helpful
Hannells have a helpful and responsive team. Would recommend to one and all. We were kept updated throughout the whole process....
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“Good service...”

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Sep 16,2021
Minithumbup
By: 'Linda'
Sep 16,2021
0 people found
this helpful
All the members of staff I have dealt with so far have been really helpful and explained the process clearly, answering any queries we had....
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“We used the Littleover branch when looking fo......”

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Sep 16,2021
Minithumbup
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Emma Reeve
By: 'Natalie'
Sep 16,2021
0 people found
this helpful
We used the Littleover branch when looking for our first home and the staff are so friendly and very helpful. So far everything has gone smoothly with the purchase of our first home and we would highly recommend Hannells....
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By: lauren taylor
Sep 16, 2021
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Hi Natalie, Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read such lovely comments and that you would highly recommend Hannells. We will now look forward to taking you through to completing on your beautiful first home and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“All staff that I have had dealings with durin......”

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Sep 16,2021
Minithumbup
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Lorna
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Jo Riggott
By: 'Hazel'
Sep 16,2021
0 people found
this helpful
All staff that I have had dealings with during the sale of mum's property have been excellent. They have kept me informed every step of the way and I would certainly have no hesitation in using them again in the future...
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“The Hannells Team...”

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Sep 14,2021
Minithumbup
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Tom
By: 'JK'
Sep 14,2021
0 people found
this helpful
Every member of Hannells staff who I have met and spoken to over the phone have been incredibly professional, courteous, friendly and prompt. From the first meeting with Rebecca, the slick photography of Wai, the arrangement of viewings by Aaron, the meeting of potential buyers ...
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“Very professional, knowledgeable and helpful.......”

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Sep 14,2021
Minithumbup
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Heather James
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Eliza Tudgay
By: 'Peter'
Sep 14,2021
0 people found
this helpful
Very professional, knowledgeable and helpful. Our house was listed, viewings arranged and the house sale negotiated very quickly. Very happy....
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“First class communication and customer servic......”

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Sep 11,2021
Minithumbup
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Sam Harrison
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Eve Holmes
By: 'Anon'
Sep 11,2021
0 people found
this helpful
First class communication and customer service. Sold quickly (24hrs). No fuss. Very professional staff with extensive knowledge and experience. Would use again and highly recommend....
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“Thanks to Jenna who makes our boiler setting......”

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Sep 09,2021
Minithumbup
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Jenna Dolman
By: 'Michel'
Sep 09,2021
0 people found
this helpful
Thanks to Jenna who makes our boiler setting up quickly as possible and the way she replies to our emails is so quick 😊...
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“Just bought my first house and couldn't have ......”

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Sep 09,2021
Minithumbup
By: 'Mark Andrews'
Sep 09,2021
0 people found
this helpful
Just bought my first house and couldn't have asked for a better service from the team at Alvaston. Always helpful and friendly. Would definitely recommend....
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“Hannells...”

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Sep 09,2021
Minithumbup
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Amy Boole
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Heather James
By: 'Catherine'
Sep 09,2021
0 people found
this helpful
Hannells have been professional and helpful from the very start. Would highly recommend them to anyone for buying or selling a property....
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“Incredible from start to finish, made the pro......”

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Sep 08,2021
Minithumbup
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Leanna Holmes
By: 'MrComeasyouare94'
Sep 08,2021
0 people found
this helpful
Incredible from start to finish, made the process of renting a flat a quicky, easy and smooth process. Great communication also....
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Last updated at 12:39 PM 02/10/2024 by allAgents


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