Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Purchase of Property...”

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Nov 23,2021
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Emma Reeve
By: 'P.Taylor'
Nov 23,2021
0 people found
this helpful
I found all staff members whom I met to be friendly, professional and knowledgeable. Very polite, welcoming and helpful. Nothing too much trouble. Excellent all round service....
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By: lauren taylor
Nov 24, 2021
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Hi Mr Taylor, Thank you so much for taking the time to write about your experience with Hannells. It was so lovely to read that you have had an excellent service all round from us here in Littleover. We will now look forward to taking you through to completion and moving you in to your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“The letting department were very helpful and .....”

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Nov 22,2021
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Leanna Holmes
By: 'Letting'
Nov 22,2021
0 people found
this helpful
The letting department were very helpful and efficient. In person, on the phone and via email the service was excellent. The staff were very helpful and friendly....
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“Overall I have had a positive experience......”

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Nov 22,2021
Minithumbup
By: 'Purchaser'
Nov 22,2021
0 people found
this helpful
Overall I have had a very positive experience with all Hannells branches I have communicated with. The one improvement I would recommend, is around identification /verification of people when a sale has been made. I traveled a considerable distance to a branch to enable someone ...
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“I first contacted Hannells at Chellaston when......”

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Nov 22,2021
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Leanna Holmes
By: 'JOHN'
Nov 22,2021
0 people found
this helpful
I first contacted Hannells at Chellaston when I was thinking of buying a property to rent out. I spoke to Leanna who could not have been more helpful with the information and advice she gave me. Leanna's help led me to choose Hannells as my ...
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“Fantastic team they are very professional, po......”

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Nov 20,2021
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Leanna Holmes
By: 'Radhouane Ghraba'
Nov 20,2021
0 people found
this helpful
Fantastic team they are very professional, polite and friendly. Always there for any enquiry Specially leanna you deserve the world 🌎...
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“Very difficult and stressful sale due to vend......”

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Nov 18,2021
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Aaron Curd
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Debbie
By: 'Lisa'
Nov 18,2021
0 people found
this helpful
Very difficult and stressful sale due to vendors solicitors. No complaint about the service from Hannells. Debbie did her very best....
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“Above and beyond....”

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Nov 18,2021
Minithumbup
By: 'Nicola McNamara'
Nov 18,2021
0 people found
this helpful
We had so much help from Hannells (Tracey Fox) in particular, she went above and beyond her job description to help us, we were very happy....
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“Excellent service...”

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Nov 18,2021
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Emma Reeve
By: 'Andrew'
Nov 18,2021
0 people found
this helpful
From the first valuation visit to instructing the solicitor the whole Littleover team where right there with us the whole time. Calls where made to keep us updated almost daily and who ever answered the phone, when we needed something, answered our query on the ...
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By: lauren taylor
Nov 19, 2021
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Hi Andrew, Thank you for your lovely feedback. The team were overjoyed when they saw it. So fantastic to hear that you would recommend our team. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Efficient and knowledgeable...”

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Nov 17,2021
Minithumbup
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Sam Harrison
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Sarah Keeling
By: 'Andy Powell'
Nov 17,2021
0 people found
this helpful
Efficient, knowledgable and gave me relevant advice. House sold within 3 working days of being advertised at over the asking price which validated with 2 other estate agents....
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“I was delighted with how fast and efficient t......”

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Nov 17,2021
Minithumbup
By: 'Steve Hanner'
Nov 17,2021
0 people found
this helpful
I was delighted with how fast and efficient the process has been. By Hannells putting in the hard work within one week I already have a buyer interested and have accepted an offer....
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By: lauren taylor
Nov 18, 2021
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Hi Steve, Thank you for taking the time to write about your experience so far with Hannells Littleover. We are so pleased you have been delighted with the service you have received so far from our team. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Highly recommend Hannells Mickleover...”

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Nov 17,2021
Minithumbup
By: 'Marion'
Nov 17,2021
0 people found
this helpful
I was very impressed with Hannells, in particular their warm but very professional approach. They were easily contacted if any queries and gave sound advice along the way. I feel I benefitted from their experience and I wouldn't hesitate to recommend them....
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“5* service....”

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Nov 16,2021
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Sarah Keeling
By: 'Alyssa'
Nov 16,2021
0 people found
this helpful
Extremely happy with the service from Hannells. We had two estate agents put our house on the market and found there was a huge difference between the content of the listings. Hannells was by far more in depth and this was reflected in the amount ...
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“Really good service from Hannells, my main co......”

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Nov 16,2021
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Debbie
By: 'Kevin'
Nov 16,2021
0 people found
this helpful
Really good service from Hannells, my main contacts were Aaron & Debbie , both work really well on my behalf & would be happy to both recommend & use again in the future ....
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“They kept to there words from the off and kep......”

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Nov 15,2021
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Heather James
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Eliza Tudgay
By: 'Mr Raisin'
Nov 15,2021
0 people found
this helpful
They kept to there words from the off and kept me upto date with all stages no problem everything was covered and explained at each step no worry and excellent service and reassurance...
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“Great experience of buying house with Hannels......”

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Nov 15,2021
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Alex Simpson
By: 'Sara B'
Nov 15,2021
0 people found
this helpful
Great experience of buying house with Hannels. I would highly recommend Alex who always was given us all updates on time and sort all request very quickly. Nice and smooth procces!...
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By: lauren taylor
Nov 17, 2021
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Hi Sara, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely feedback, Alex was over joyed when he saw it. We hope you enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Amazing people; Thank you 🙏 for their great ......”

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Nov 12,2021
Minithumbup
By: 'Alex'
Nov 12,2021
0 people found
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Amazing people; Thank you 🙏 for their great help and support! One of the best estate agents in Britain! Thank you for everything!...
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“A very positive experience, highly recommended...”

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Nov 12,2021
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Keilia
By: 'Caroline'
Nov 12,2021
0 people found
this helpful
We are so glad that we chose Hannells in Oakwood. House sales are rarely straightforward, and being Executors we had the added emotion of unexpectedly having to sell a much loved relative's home. All the team at Hannells, especially Claire, Keilia and Richaella handled everything ...
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“Excellent service from Hannells. Very efficie......”

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Nov 11,2021
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Lorna
By: 'Karen'
Nov 11,2021
0 people found
this helpful
Excellent service from Hannells. Very efficient and responsive team at their chaddesden office. Great job all round from a great team....
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“Aaron and Tom were very helpful in our search......”

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Nov 10,2021
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Aaron Curd
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Tom
By: 'Emily'
Nov 10,2021
0 people found
this helpful
Aaron and Tom were very helpful in our search for our first home. Aaron was quick to respond and Tom gave a very informative house viewing and was happy to answer all our questions and find out any further information we needed....
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“All the staff were exceptionally thoughtful a......”

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Nov 09,2021
Minithumbup
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Alex Simpson
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Lauren Taylor
By: 'Tina'
Nov 09,2021
0 people found
this helpful
All the staff were exceptionally thoughtful and kept us informed about the progress of our purchase. Towards the completion date Alex was especially kind at making twice weekly calls to update....
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By: lauren taylor
Nov 10, 2021
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Hi Tina, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. It was so lovely to read. We hope you are enjoying your lovely new home and thank you for our treats. Kind Regards Lauren and the whole team here at Littleover. ...

“Eliza, Amy, Heather and the team at Hannells ......”

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Nov 08,2021
Minithumbup
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Eliza Tudgay
By: 'Leanne'
Nov 08,2021
0 people found
this helpful
Eliza, Amy, Heather and the team at Hannells Alvaston are just the best! Nothing was too much trouble and really helped us see the market and chose the best forever home!...
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“Very helpful and knowledgable staff....”

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Nov 08,2021
Minithumbup
By: 'Alison Andrews'
Nov 08,2021
0 people found
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Very helpful and knowledgable staff. Kept us fully informed at all stages. Gave good advice with all our options for a successful sale....
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“Property Sale...”

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Nov 08,2021
Minithumbup
By: 'Mrs H'
Nov 08,2021
0 people found
this helpful
The interaction I received from Hannells in dealing with my house sale was second to none. They dealt with my sale methodically and professionally from start to finish. I was kept informed at every stage and the help I received in getting over the line ...
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“Professional at all times. Whilst this has be......”

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Nov 08,2021
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Niki Younger
By: 'Lisa'
Nov 08,2021
0 people found
this helpful
Professional at all times. Whilst this has been a very long process this was not anything caused any of the Staff at Hannells....
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“Successful sale in Oakwood...”

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Nov 06,2021
Minithumbdown
By: 'Mark Wood'
Nov 06,2021
0 people found
this helpful
Things took a little longer than expected due to backlogs with the pandemic but Hannells did everything to keep us informed of progress along the way with the sale of my late Mum's house. All emails and phone calls were answered promptly. Can't fault their ...
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“Hannells, have been exceptionally good...”

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Nov 05,2021
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Sara Walker-Bradley
By: 'susan purchase'
Nov 05,2021
0 people found
this helpful
Hannells, Allestree branch, have been exceptional during the sales process for our flat. The property had an offer fairly quickly but unfortunately due to the slow legal process that is in effect due to covid it has taken a long time to complete. Once the ...
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“Leanna was very professional, calm and reassu......”

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Nov 05,2021
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Leanna Holmes
By: 'Gemma'
Nov 05,2021
0 people found
this helpful
Leanna was very professional, calm and reassuring. We felt very supported. Always rest at the end of the phone or by email. Thank you so much. Would definitely recommend to other people....
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“Our first time buying experience with Hannels......”

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Nov 04,2021
Minithumbup
By: 'Fasal'
Nov 04,2021
0 people found
this helpful
Our first time buying experience with Hannels was great.. Very warm and polite people and until now faced no hassles. Genuinely supported us to get paperwork done on time....
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“Fantastic Sales Continuity...”

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Nov 04,2021
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Alex Simpson
By: 'Sarah'
Nov 04,2021
0 people found
this helpful
I was only purchasing but the sales continuity and updates were flawlwss. Alex coudn't have worked harder to get information and try and keep the chain moving. It wasn't the most straightforward of chains with a few collapses but Alex was brilliant....
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By: lauren taylor
Nov 05, 2021
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Hi Sarah, I hope you are well - Thank you so much for taking the time to write about your experience with Hannells Littleover. Alex really was so chuffed when he read your lovely feedback. We hope you enjoy your beautiful new home. Kind Regards Lauren and the whole team here at Littleover, ...

“An absolute pleasure to deal with....”

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Nov 04,2021
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Aimee Thornton
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Lorna
By: 'Joe Scott'
Nov 04,2021
0 people found
this helpful
An absolute pleasure to deal with, from registering or requirements, viewings and subsequent offer acceptance everything has been made easy by all concerned at Hannells....
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Last updated at 12:39 PM 02/10/2024 by allAgents


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