Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Great team and easy to work with...”

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Dec 21,2021
Minithumbup
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Sara Walker-Bradley
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Sarah Gascoigne
By: 'Glen'
Dec 21,2021
0 people found
this helpful
Great team and easy to work with. Simple and focused on selling my home. All aspects from start to finished is very professionally managed to achieve the best result for all parties...
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“Hannells made the process from end to end as ......”

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Dec 21,2021
Minithumbup
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Alex Simpson
By: 'mp'
Dec 21,2021
0 people found
this helpful
Hannells made the process from end to end as smooth as possible. When i called for an update, they quickly tried to find out got back to me as soon as possible....
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By: lauren taylor
Jan 05, 2022
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Good afternoon, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover, it was so lovely to read your lovely feedback, and that you have found the process as smooth as possible. Kind Regards Lauren and the whole team here at Littleover. ...

“Considering Hannells we're not my Estate Agen......”

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Dec 20,2021
Minithumbup
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Amanda Aldenat
By: 'Rita'
Dec 20,2021
0 people found
this helpful
Considering Hannells we're not my Estate Agents, their client care was outstanding. Amanda Aldenat the office manager, contacted me every Friday to let me know the status of my purchase, and must have been a simply brilliant support for her elderly seller. She contacted my ...
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“A thoroughly professional service. Always ava......”

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Dec 20,2021
Minithumbup
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Amanda Aldenat
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Keilia
By: 'Adam'
Dec 20,2021
0 people found
this helpful
A thoroughly professional service. Always available and ready to assist. Thanks for working so hard to get the buyer's solicitors to do their job!...
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“Very pleased with the service of hannells thr......”

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Dec 20,2021
Minithumbup
By: 'Charlotte'
Dec 20,2021
0 people found
this helpful
Very pleased with the service of hannells throughout the whole process of our sale. Very professional and kept us up to date with all information. Wouldn't hesitate to use them again in the future...
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“I can't thank the staff at the Littleover bra......”

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Dec 20,2021
Minithumbup
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Lauren Taylor
By: 'Jane'
Dec 20,2021
0 people found
this helpful
I can't thank the staff at the Littleover branch enough for all their hard work in helping sell my property. They have kept me updated on every step of the process and where we're at. If not by phone calls, via email. My property was ...
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By: lauren taylor
Dec 20, 2021
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Hi Jane, I hope you are well. Thank you so so much for your very kind words. It was so lovely to read and it has been a pleasure working with you to sell your beautiful home. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells in Oakwood did a great job of helpin......”

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Dec 20,2021
Minithumbup
By: 'MR RICHARD P COOK'
Dec 20,2021
0 people found
this helpful
Hannells in Oakwood did a great job of helping us to sell our house. They were really helpful during the valuation and the viewing process. Claire was brilliant throughout and her consistent communication to update us and follow up on any queries that we had ...
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“Amazing service very friendly staff telephon......”

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Dec 17,2021
Minithumbup
By: 'Sharron and martin'
Dec 17,2021
0 people found
this helpful
Amazing service very friendly staff telephone answered straight away and I would recommend to my friends and family. I have now used Hannells for selling and buying our property...
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“Amazing experience with Debbie, really friend......”

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Dec 17,2021
Minithumbup
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Debbie
By: 'Gemma'
Dec 17,2021
0 people found
this helpful
Amazing experience with Debbie, really friendly and helpful in a lengthy purchase and difficulties with the Solicitor. Debbie maintained excellent communication throughout, really positive experience....
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“What a fantastic service selling my property ......”

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Dec 15,2021
Minithumbup
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Sarah Gascoigne
By: 'Michael'
Dec 15,2021
0 people found
this helpful
What a fantastic service selling my property Highly recommend and a very special Thankyou to Sarah who helped with her professionalism...
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“Excellent service from both sales and sales p......”

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Dec 15,2021
Minithumbup
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Debbie
By: 'Robert'
Dec 15,2021
0 people found
this helpful
Excellent service from both sales and sales progression staff. They kept us up to date with what was a tricky sale...
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“Good experience!...”

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Dec 11,2021
Minithumbdown
By: 'Kate'
Dec 11,2021
0 people found
this helpful
Viewings have been organised quickly, staff have always been very helpful, calls have been answered or returned promptly and all my queries have been handled well....
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By: lauren taylor
Dec 15, 2021
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Hi Kate, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your fantastic feedback. Martin and Gemma were really pleased when they saw it. We will now look forward to taking you through to completion. Once again thank you very much. Kind Regards Lauren and the whole team here at Littleover. ...

“Very friendly and approachable team would use......”

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Dec 10,2021
Minithumbup
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Eliza Tudgay
By: 'ryan & haley'
Dec 10,2021
0 people found
this helpful
Very friendly and approachable team would use them again for sure, been very helpful with all the phone calls and liaising with the home owners etc......
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“Used Hannells Chellaston branch to sell our h......”

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Dec 10,2021
Minithumbup
By: 'Paul'
Dec 10,2021
0 people found
this helpful
Used Hannells Chellaston branch to sell our house. The whole process was quick and easy from the initial visit to selling the house within 2 weeks of it going on the market. Every member of staff was knowledgeable and more than helpful throughout. The house details ...
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“Amazing service, highly recommended!...”

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Dec 07,2021
Minithumbup
By: 'Dan'
Dec 07,2021
0 people found
this helpful
Amazing service, highly recommended. Regular updates, friendly and attentive agents. Hannells made my first house buying experience very easy and stress free....
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“So incredibly helpful at every step of the ho......”

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Dec 07,2021
Minithumbup
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Amy Boole
By: 'Amy'
Dec 07,2021
0 people found
this helpful
So incredibly helpful at every step of the house buying process. As I first buyer I was very sceptical and unsure however they put me at ease, without pressuring me at all and just helped me find what I was looking for....
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“Nice experience with my property purchase. El......”

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Dec 04,2021
Minithumbup
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Eliza Tudgay
By: 'Anil Kumar'
Dec 04,2021
0 people found
this helpful
Nice experience with my property purchase. Eliza has kept me up to date on the development. Thanks very much Eliza....
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“Excellent service...”

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Dec 03,2021
Minithumbup
By: 'Lisa'
Dec 03,2021
0 people found
this helpful
Really happy with the service supplied by Hannells’s very professional kept informed of everything that was happening wonderful staff very friendly and helpful very professional service would highly recommend...
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“Amazing service from start to finish! All lov......”

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Dec 03,2021
Minithumbup
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Eliza Tudgay
By: 'Harry'
Dec 03,2021
0 people found
this helpful
Amazing service from start to finish! All lovely friendly staff and it was a pleasure to buy through Hannells. Everyone was very knowledgeable and more than happy to help. Thanks again guys...
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“really great buying experience....”

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Dec 03,2021
Minithumbup
By: 'Deepak'
Dec 03,2021
0 people found
this helpful
really great buying experience. the whole process of buying property was very smooth. Hannells are very efficient and professional estate agents....
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“Summary of service...”

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Dec 02,2021
Minithumbup
By: 'Michelle'
Dec 02,2021
0 people found
this helpful
Jess gave me all the up to date information I needed, she answered all my questions very quickly. Very happy with her service....
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“Really good customer service and prompt respo......”

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Dec 02,2021
Minithumbup
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Eliza Tudgay
By: 'Danielle'
Dec 02,2021
0 people found
this helpful
Really good customer service and prompt response to purchase of a property. friendly and warm welcoming on viewings and correspondence....
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“Would like to Thank all the team at Littleove......”

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Dec 01,2021
Minithumbup
By: 'Haroon'
Dec 01,2021
0 people found
this helpful
Would like to Thank all the team at Littleover branch for their great effort in the process of selling my property. Would use Hannells again in the future without any hesitation...
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By: lauren taylor
Dec 03, 2021
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Hi Haroon, Thank you for your taking your time to write about your experience with Hannells Littleover. It was so lovely to read that you would use Hannells again in the future with no hesitation. We will now look forward to working with you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Fast and very professional and taking the str......”

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Dec 01,2021
Minithumbup
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Eve Holmes
By: 'Neil'
Dec 01,2021
0 people found
this helpful
Fast and very professional and taking the stress out of it doing it on my own and would recommend them...
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“Really friendly and helpful with everything. ......”

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Nov 30,2021
Minithumbup
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Lauren Taylor
By: 'Lewis'
Nov 30,2021
0 people found
this helpful
Really friendly and helpful with everything. Helped me with the new paper work and let me know the next process with the house....
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By: lauren taylor
Dec 01, 2021
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Hi Lewis, Thank you for your feedback, it was so lovely to read. We will now look forward to taking you through to completion and moving you into your lovely home. Kind Regards Lauren and the whole team here at Littleover. ...

“Easy start to our first purchase....”

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Nov 30,2021
Minithumbup
By: 'Beth'
Nov 30,2021
0 people found
this helpful
Mya has been amazing from start to passing the case over, answered all of our questions and helps with everything we needed. Couldn’t of made it easier if she tried!...
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“Best estate agents...”

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Nov 26,2021
Minithumbup
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Lorna
By: 'Laura'
Nov 26,2021
0 people found
this helpful
We've looked at so many properties through different agents and Hannells are by far the best! Always been so quick and efficient!...
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“Personal customer service at its best from da......”

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Nov 26,2021
Minithumbup
By: 'Tine'
Nov 26,2021
0 people found
this helpful
Personal customer service at its best from day one. The team really promoted the property well and it sold within a couple of days....
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By: lauren taylor
Dec 01, 2021
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HI Tine, Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your comments. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“All you lovely ladies at Hannells Derby have ......”

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Nov 24,2021
Minithumbup
By: 'Highfield Lodge'
Nov 24,2021
0 people found
this helpful
All you lovely ladies at Hannells Derby have been wonderful! From meeting Helen initially at my mother-in-law’s, to speaking with Lauren, Gemma and Emma over the phone or by email. You’ve all kept me up to date with the interest at Highfield Lodge ...
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By: lauren taylor
Nov 24, 2021
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Hello Mrs Brooks, wow what lovely feedback - thank you so much for taking the time to write about your experience. It was so lovely to see the word wonderful, and the whole team were overjoyed when they saw your thoughts. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Very professional and helpful team, excellent......”

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Nov 24,2021
Minithumbup
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Leanna Holmes
By: 'Rytis'
Nov 24,2021
0 people found
this helpful
Very professional and helpful team, excellent service. Good communication. The best agent I have ever used. Highly recommended. I will use them again....
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Last updated at 12:39 PM 02/10/2024 by allAgents


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