96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Leanna
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Debbie
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Heather
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Aimee
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Aaron
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Lorna
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Amy
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Jo
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Alex
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Lauren
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Emma
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Amanda
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Michelle
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Nicola
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Eve
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Sara
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Sarah
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Olivia
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Sarah
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Chloe
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Sam
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Rebecca
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Mya
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George
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Niki
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Sally
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Leah
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Emma
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Jessica
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Keilia
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Jenna
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Emma
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Vicky
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Oliver
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Bonnie
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Rachel
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Tom
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Gemma
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Olivia
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Kerrie
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Sharon
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Kim
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Lilly
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Matt
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Pam
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Nicola
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Michael
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Joe
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Amy
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James
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Louise
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Victoria
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Latest Reviews
View all Reviews 3141Featured Review
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reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Jan 31,2022
Jan 31,2022
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We have bought and previously sold through Hannels and never once had any problems. The communication from all staff has always been great and Richard is always patient and knowledgeable on viewings. Lorna was amazing and found us the property we wanted. You can't ask ...
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Jan 29,2022
Jan 29,2022
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We recently sold our property in Derby Littleover and I would like to convey our sincere thanks for the excellent efforts by Hannells Littleover team. The confidence and the level of professionalism is outstanding as they have guided us through the different stages in an ...
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Jan 29, 2022
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Hi Hariharan, Thank you so so much for your very kind words on the experience you have received with Hannells Littleover, such amazing feedback and it was so lovely to read. The whole team were overjoyed when they saw your wonderful words, we would also like to say a big thank you for the lovely chocolates that you sent over to us as a thankyou. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 29,2022
Jan 29,2022
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I cannot thank Hannells, Oakwood enough for all the support received with the recent sale of my home. A wonderful team; always available and who went above and beyond for both me and my buyer. Nothing was too much trouble. The team continued to go ...
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Jan 27,2022
Jan 27,2022
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Very impressed with Hannells - From Sam coming out to value, to Wai taking photos and the team arranging viewings and negotiating offers. From start to finish I was kept updated. A special thank you to Sally and Sarah who went above and beyond....
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Jan 27,2022
Jan 27,2022
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Fabulous service!! Sold my house in the first week and kept me informed throughout the process.
Jo and Michelle were especially helpful....
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Jan 26,2022
Jan 26,2022
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Excellent service all the way , great communication and friendly staff
Always use Hannels and will do in the future...
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Jan 25,2022
Jan 25,2022
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From start to finish Hannells in Allestree were so helpful and couldn't do enough for us. Sara Walker Bradley in particular kept us updated throughout the whole sale process so much so that we didn't have to ask any questions or follow up for updates, ...
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Jan 25,2022
Jan 25,2022
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Had a great experience with Hannells, Alvaston. From start to finish they are extremely professional and go the extra mile....
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Jan 24,2022
Jan 24,2022
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Very happy with the service provided by Lorna.
Direct in a positive way but not to pushy.
Excellent knowledge of the local area which was valuable for Jake and I as we are outside investors.
I also found them to be very flexible with allowing ...
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Jan 20,2022
Jan 20,2022
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Lovely team. Very knowledgeable and helpful in getting our property sold quickly and for a price we were pleased with...
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Jan 19,2022
Jan 19,2022
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Pro-active/efficient service. All staff very helpful, nothing was too much trouble. It’s the second time I have used Hannells to sell a property and would no hesitation using them again....
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Jan 24, 2022
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Hi Vicky, thank you for taking the time to write about the experience you have had with Hannells Littleover, it was so lovely to read your very kind words and to read that you would use Hannells again in the future with no hesitation. We will look forward to working with you again in the future. Kind regards Lauren and the whole team here in Littleover. ...
Jan 19,2022
Jan 19,2022
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Outstanding estate agents who I would reccommend to anyone.
I bought & sold with them & all the staff very efficient.
We had been with another estate agent for 8 months & had 5 folks round so we swapped to Hannells had 8 viewings & sold in 12 days above the asking price......
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Jan 24, 2022
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Thank you so much for the glowing review!
We pride ourselves on going above and beyond as well as making sure the basics are taken care of every single day. We know how frustrating it can be to deal with eternally ringing phones and unread e-mails, and love to hear how much of a difference we can make.
Thanks again, good luck in your new home and we look forward to working for you again in the future! ...
Jan 19,2022
Jan 19,2022
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Overall amazing experience from the estate agents
Aaron who helped me with securing the property purchase was ever so helpful whenever I needed and so friendly also giving clear information on what was needed from me
Debbie has been invaluable during the process of purchasing ...
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Jan 18,2022
Jan 18,2022
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A very agile and responsive team! Helpful and patient throughout the entire process. I would definitely recommend this highly proactive and professing team to anyone!...
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Jan 18,2022
Jan 18,2022
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The team at Hannells chellaston got the perfect buyer for my property within 48 hours of deciding to put the property on the market, they managed to secure us full asking price in a matter of days! From then on, Debbie has been a huge help ...
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Jan 17,2022
Jan 17,2022
0
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I will forever regret using Hannells at Mickleover. We were completely sold the idea that because other houses in the chain were with them, us selling with them would help the process be quicker, smoother and all round easier. Otherwise we wouldn't have chosen Hannells ...
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Jan 18, 2022
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Good Afternoon, How disappointing that you did not attempt to contact me as the manager to raise/discuss your dis satisfaction, yet felt a compelling need to publish this instead, despite having spoken to me on more than one occasion throughout the sales process.
Your sale had 40 separate sales progression chases in total, with 22 of them direct contact with yourself. In regards to the probate at the top of the chain, which you said you wanted daily updates on, was chased 16 times on our side a ...
Jan 15,2022
Jan 15,2022
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Very friendly and professional service from the start. We was kept upto date on a regular basis with helpful advice along the way. Would not hesitate to use Hannells again and would highly recommend them....
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Jan 13,2022
Jan 13,2022
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From the first agent valuing the property to arranging viewings, keeping us updated with all the processes we couldn’t have asked for more. The empathy and professionalism this branch has is first class. Would definitely use again. Friendly professional service with your best interests ...
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Jan 14, 2022
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Hi Hayden, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. What lovely feedback, the team were so pleased when they saw your thoughts and so pleased to read that you would defiantly use Hannells again. Thank you very much again and we will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 13,2022
Jan 13,2022
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Really lovely team, I've been in contact with Eliza Tudgay who has been so helpful. Response time is quick and questions are answered in detail rather than just being skimmed over.
Thank you!...
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Jan 13,2022
Jan 13,2022
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Friendly staff and easy to do business with Valuer and team.
Let down was the gentleman brought in to do the viewings. Fortunately we sold quickly and I took over the viewings...
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Jan 13,2022
Jan 13,2022
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Great service throughout!
Our home was valued, up for sale, viewings sorted and sold within 2 weeks over the Christmas period. Thanks to the hard work from Hannels Chaddesden....
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Jan 12,2022
Jan 12,2022
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My wife and I decided on Hannells after comparing them to Leaders and Haart Estate agents. We felt that Hannells were more down-to-Earth and honest in the way that they would help us sell our home, as well as being competitive in terms of price. ...
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Jan 12,2022
Jan 12,2022
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SELLERS BE AWARE. Hannells Alvaston and potentially other branches are limiting viewings.
I tried to view this property and again met by a “all viewings are fully booked” despite me
informing them that I was cash buyer and willing to pay above market value.
Very ...
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Jan 13, 2022
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Mr Singh,
We appreciate your feedback and apologise for any frustration caused by the viewing situation at the requested property. I can assure both yourself and any other potential customers that Hannells have no policies regarding "viewing caps", and will always work with and to the instructions of our vendors and clients. We are very aware of the current levels of interest and its benefit to our customers, and always advise as such, but many vendors are satisfied once they feel as though ...
Jan 11,2022
Jan 11,2022
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I found the whole experience of buying a house with Hannells faultless. I was regularly updated with the progress being made without having to prompt, and the staff I spoke to on the phone were always friendly and helpful. If I was to sell a ...
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Jan 07,2022
Jan 07,2022
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I dealt with Jess who sorted the property out efficiently and professionally. Everything was clear and if there were any queries it was sorted out quickly by Jess....
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Jan 06,2022
Jan 06,2022
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I appointed Hannells Estate Agents in Chellaston to sell my two bedroom flat. Hannells agents have been very professional from start to finish and have made the whole process very easy. They secured a purchaser in about 4 weeks. I would recommend them to anyone looking ...
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Jan 06,2022
Jan 06,2022
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They helped me all the way Mya and Eliza were very helpful In explaining each step to me. Being a first time buyer I was nervous, they made it very clear and it wasn't as stressful as I thought....
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Dec 31,2021
Dec 31,2021
0
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The price seemed a bit expensive compared to other low price or 'free' agencies, but the staff were friendly and the service very good. Due to market conditions and local customers already waiting on Hannells lists, the sale was very quick and for the asking ...
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Dec 22,2021
Dec 22,2021
0
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Great service from the Chaddesden team. Very professional and came back to me regularly. Thank you especially to Lorna and Richard for showing me around several homes....
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Dec 22,2021
Dec 22,2021
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From the first visit to the last email you get the sense that you are in good hands. Finding people who actually do what they say they will is a rare thing these days, but Hannells do exactly that....
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Jan 05, 2022
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Hello, I hope you are well. Thank you very much for taking the time to write about your experience with Hannells Littleover. So lovely to read that you felt that you were in very good hands with our team here at Littleover. Once again thank you very much, Kind regards Lauren and the whole team here at Littleover. ...
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Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
