96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Leanna
(206)
Debbie
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Heather
(178)
Aimee
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Aaron
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Lorna
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Amy
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Jo
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Alex
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Lauren
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Emma
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Amanda
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Michelle
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Nicola
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Eve
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Sara
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Sarah
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Olivia
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Sarah
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Chloe
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Sam
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Rebecca
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Mya
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George
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Niki
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Sally
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Leah
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Emma
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Jessica
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Keilia
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Jenna
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Emma
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Vicky
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Oliver
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Bonnie
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Rachel
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Tom
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Gemma
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Olivia
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Kerrie
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Sharon
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Kim
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Lilly
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Matt
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Pam
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Nicola
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Michael
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Joe
(1)
Amy
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James
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Louise
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Victoria
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Latest Reviews
View all Reviews 3141Featured Review
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reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Feb 12,2022
Feb 12,2022
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My experience with Hannells ... clearly more than just an agency. Every time I called them for booking or any question they were always very kind and nice. Many thanks to the agent who we had the pleasure of always being the same person at every ...
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Feb 10,2022
Feb 10,2022
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We are extremely pleased with the way our property has been marketed by Hannells, Park Farm. We have had multiple viewings, the majority of which were conducted by the agents, so our involvement has been minimal....
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Feb 10,2022
Feb 10,2022
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We had a fantastic experience with Hannells, everything was done efficiently and the small issues we had were quickly fixed. I appreciated having one point of contact, Jess was excellent....
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Feb 10,2022
Feb 10,2022
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The Hannells team at Oakwood have been brilliant from start to finish. I cant fault their customer service. Very friendly and keeping me fully informed at all times during a stressful process with a good measure of empathy thrown in. Amanda who has mainly dealt ...
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Feb 10,2022
Feb 10,2022
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Efficient,friendly and can do attitude. Phone answered quickly and request to view property handled very well. Follow up and communication excellent...
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Feb 09,2022
Feb 09,2022
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Interim review. Very helpful from initial discussions through a false start when the property had to be taken off the market for personal reasons to multiple viewings and offers....
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Feb 09,2022
Feb 09,2022
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Great experience with Hannells from start to finish as always and Sara Walker-Bradley was brilliant. Would definitely recommend this agent....
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Feb 09,2022
Feb 09,2022
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Sarah kept up great communications whilst we were looking for 'the' house! She was very helpful with a good sense of humour!...
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Feb 09,2022
Feb 09,2022
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Our sale was not the easiest or straightforward so we are pleased that we used Hannells as they were amazing every step of the way. The whole team is responsive, friendly and so helpful.
We are especially grateful to Debbie who kept us updates regularly, ...
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Feb 08,2022
Feb 08,2022
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Everyone that I have dealt with at the Allestree branch have been so helpful and friendly, and are super quick at responding to us....
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Feb 08,2022
Feb 08,2022
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Extremely pleasant, professional & friendly service. I was kept well informed with feedback following viewings in a timely manner. Could not fault any aspect of the service provided including clear pricing. Would not hesitate to recommend ....
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Feb 07,2022
Feb 07,2022
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Really friendly and helpful. Mya pushed things really fast to help us get what we wanted, very excited for things to move forward....
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Feb 04,2022
Feb 04,2022
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I purchased my property through Hannells. Claire dealt with the sale, and kept me constantly updated throughout the process. Any queries were dealt with in a timely manner and easily resolved. I would highly recommend Hannells....
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Feb 04,2022
Feb 04,2022
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Hannells were friendly and approachable there for every enquiry and question.
Heather was lovely and very nice when taking photos and getting the property sale ready.
Eliza was amazing when we viewed our dream home and made it into reality pretty shiftly and was there ...
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Feb 04,2022
Feb 04,2022
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I absolutely appreciate Claire Davies efforts and all her support in past 4 months..her help was exceptional in journey of buying our 1st property.. we are 1st time buyer and had less knowledge about things how all this process work but she always ready to ...
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Feb 04,2022
Feb 04,2022
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Excellent service, very friendly and great communication.
Eliza was so lovely and bubbly when I spoke to her on the phone....
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Feb 04,2022
Feb 04,2022
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We have just our house with you S.T.C. in less than two weeks so very pleased. Because we are an elderly couple we found every communication with all of your staff very easy to understand and very helpful. They came across as very ...
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Feb 07, 2022
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Hi Iris, Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely feedback and we are so pleased that you have been happy with the service you have received. We will now look forward to taking you through to completion and moving you in to your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...
Feb 04,2022
Feb 04,2022
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Sold my house via Hannells back in summer time, given all the rush, finally completed in Nov. The service from Hannells was really good, particular impress with the homework done by Rebecca prior to the initial valuation. That gives me a good idea on the ...
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Feb 03,2022
Feb 03,2022
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Really good journey Amanda and Richaella are really professionals and without their help, the sale will take even longer. I feel so happy they were always there to help us, Good to work with both of them...
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Feb 03,2022
Feb 03,2022
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Extremely communicative staff - the process from beginning to end with Hannells at this branch was incredibly stress free, and we felt very supported throughout. We were prepared for it to be stressful and frustrating after speaking to any other home owner, but we had ...
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Feb 03,2022
Feb 03,2022
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Very professional, thorough and friendly service. Kept well informed during the whole process. We will highly recommend Hannells to family and friends....
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Feb 02,2022
Feb 02,2022
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Aimee has been a fantastic contact who has been friendly, informative and understanding of our needs throughout the entire process. Couldn't have asked for better...
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Feb 02,2022
Feb 02,2022
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All of the team at Chaddesden were efficient and helpful as well as friendly. They kept me informed of progress at all stages and were proactive in communicating with buyers, seller, and solicitors.
They had the property sold within days, and ensured that the transaction ...
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Feb 02,2022
Feb 02,2022
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Great service especially from Claire at the Oakwood branch. Professional and understanding. Never too busy to answer any queries and always respond promptly....
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Feb 02,2022
Feb 02,2022
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So far so good. We are first time buyers and feel reassured that we will be guided through the process....
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Feb 04, 2022
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Good afternoon Steven, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Feb 01,2022
Feb 01,2022
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They are the best estate agents in Derby. They managed our sale and onward purchase very well, with a comprehensive knowledge of the local market....
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Jan 31,2022
Jan 31,2022
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Excellent service, helpful staff, Eliza been great customer service representative and helpful. . . . . . .
Thanks Hannels...
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Jan 31,2022
Jan 31,2022
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Great experience with hannells, Claire helped me through the whole process and was always there to help with any questions and got everything sorted so quickly!...
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Jan 31,2022
Jan 31,2022
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I'm a repeat customer of hannells and wouldn't hesitate to use them again. Every step of the way you feel that they are moving things along on all sides and keeping you thoroughly informed.
Excellent service....
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Jan 31,2022
Jan 31,2022
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Fantastic experience purchasing through Hannells. Alex was extremely helpful and quick to respond via email. He worked well at keeping everyone up to date and keeping all sides happy....
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Feb 01, 2022
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Good morning, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. Alex was overjoyed when he saw it. We hope you enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
