Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 307 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“We've just bought a property through the Hann......”

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Feb 28,2022
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Debbie
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Tom
By: 'Thomas'
Feb 28,2022
0 people found
this helpful
We've just bought a property through the Hannells Chellaston branch. The initial viewing of the property was handled by Tom, who I thought was extremely professional, friendly and importantly, knowledgeable about the property. There were some complications during the purchase and the sales progression staff (...
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“Very pleased with the service from Hannells C......”

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Feb 28,2022
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Debbie
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Emma
By: 'Craig'
Feb 28,2022
0 people found
this helpful
Very pleased with the service from Hannells Chellaston branch while purchasing my new home, from arranging the initial viewings through to completion. They kept me up to date throughout the conveyancing process so I knew what was going on (or not in the case of ...
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“Alex is amazing and I can't thank him enough ......”

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Feb 24,2022
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Alex Simpson
By: 'Elaine'
Feb 24,2022
0 people found
this helpful
Alex is amazing and I can't thank him enough for all of the help and advice from him, he maintained contact with me the whole way through my purchase .thanks Alex your the best ....
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By: lauren taylor
Feb 25, 2022
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Good afternoon, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. Alex was so please when he read your thoughts, we are so pleased that you have been amazed with the service you received. We hope you enjoy your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Excellent service.....”

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Feb 24,2022
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Eliza Tudgay
By: 'Kevin'
Feb 24,2022
0 people found
this helpful
Excellent service by everyone involved. I was kept informed at all times. It was a pleasure to do business with Hannells....
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“The team at Hannells were very professional...”

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Feb 24,2022
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Eliza Tudgay
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Heather James
By: 'Adrian'
Feb 24,2022
0 people found
this helpful
The team at Hannells were very professional from the evaluation through to the bidding. Heather and Eliza were very supportive throughout the whole process....
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“I found both the selling and progressing of the sale ......”

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Feb 24,2022
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Sara Walker-Bradley
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Nicola Barnard
By: 'Elizabeth'
Feb 24,2022
0 people found
this helpful
I found both the selling and progressing of the sale by the staff at Allestree Hannells very professional . All the staff have been extremely helpful and have supported what is a stressful process exceptionally well . Sarah B-W in particular has kept this sale on track...
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“Completely looked after, professional, excell......”

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Feb 24,2022
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Eliza Tudgay
By: 'Keith'
Feb 24,2022
0 people found
this helpful
Completely looked after, professional, excellent communication, very knowledgeable and supportive, always helpful and responsive. I highly recommend using the service and would not hesitate to use again or recommend to others....
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“First Class Service......”

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Feb 23,2022
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Amy Boole
By: 'Maureen'
Feb 23,2022
0 people found
this helpful
From first contact until completion of the sale, I was absolutely at ease with everything. I was always treated with respect and courtesy and can only say that I would highly recommend Hannells to anyone....
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“We have had a fantastic experience in buying ......”

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Feb 23,2022
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Debbie
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Rebecca Mills
By: 'Patrick'
Feb 23,2022
0 people found
this helpful
We have had a fantastic experience in buying our home. All staff have been wonderful but special mention to Debbie who has kept us in the loop with weekly updates. Thank you 😊...
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“Excellent service from the Hannells team! Fro......”

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Feb 23,2022
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Amy Boole
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Heather James
By: 'Ash-Leigh Boyle'
Feb 23,2022
0 people found
this helpful
Excellent service from the Hannells team! From our initial meeting with Heather to get our house put on the market to the communication with Amy. Both an asset to their teams!...
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“After a rocky start with another agency Hanne......”

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Feb 22,2022
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Debbie
By: 'Sarah'
Feb 22,2022
0 people found
this helpful
After a rocky start with another agency Hannel's came to the rescue selling my property. They were great at keeping me informed throughout the selling process and once sold Debbie did a wonderful job at chasing other agents down the line. I would like to ...
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“Excellent Service...”

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Feb 21,2022
Minithumbup
By: 'Linda'
Feb 21,2022
0 people found
this helpful
Always kept up to date, also arranged for repairs to be done. I can recommend Hannells as they have been very professional in all our dealings....
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“We used Hannells for the sale of my late moth......”

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Feb 21,2022
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Emma
By: 'Richard Walters'
Feb 21,2022
0 people found
this helpful
We used Hannells for the sale of my late mother's property. Rebecca initially dealt with the sale at a very sensitive time. She was amazing her care and compassion went above and beyond, a true credit to the company. The house sale progressed successfully and ...
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“I always found whoever I spoke to at Hannells......”

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Feb 20,2022
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Amanda Aldenat
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Keilia
By: 'Frances Stevenson'
Feb 20,2022
0 people found
this helpful
I always found whoever I spoke to at Hannells helpful, professional, efficient & they always kept me up to date....
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“Excellent Service...”

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Feb 19,2022
Minithumbup
By: 'Linda'
Feb 19,2022
0 people found
this helpful
Always kept up to date, also arranged for repairs to be done. I can recommend Hannells as they have been very professional in all our dealings....
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“I had really good experience with the Hannell......”

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Feb 18,2022
Minithumbup
By: 'Adam'
Feb 18,2022
1 people found
this helpful
I had really good experience with the Hannells person for my rental property she was professional and easy to talk to...
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“Excellent service selling my mum's bungalow. ......”

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Feb 17,2022
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Sara Walker-Bradley
By: 'Mr Ian Simpson'
Feb 17,2022
0 people found
this helpful
Excellent service selling my mum's bungalow. Hannells made everything very simple from the start, all the way through to completion. Valuation was done quickly without any gimmicks, and the agent saw the potential in the property, and took time to explain the current market. Before ...
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By: Nicola Barnard
Feb 17, 2022
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Thank you so much Mr Simpson for taking the time to write a review and your comments. We pride ourselves in the research we do prior to marketing a property and how we present every property we sell, to get our clients the best price possible in the best time frame to suit them. Then keeping you updated throughout the whole transaction. Its been a pleasure to read, your experience, has been an excellent one and we look forward to assisting you again in the future. Kind regards Nicola & the Alles ...

“Really fantastic service,Olivia Holroyd is a......”

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Feb 17,2022
Minithumbup
By: 'A'
Feb 17,2022
1 people found
this helpful
Really fantastic service, Olivia Holroyd is a very helpful agent,i am using hannells's service 1st time but the way she explained me I feel so comfortable. Thanks...
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“Effective communication from lovely and frien......”

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Feb 15,2022
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Eliza Tudgay
By: 'Maddie'
Feb 15,2022
0 people found
this helpful
Effective communication from lovely and friendly staff who went above and beyond to find out answers to questions and queries....
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“Tracey was really helpful and kept us updated......”

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Feb 15,2022
Minithumbup
By: 'Terri-ann'
Feb 15,2022
0 people found
this helpful
Tracey was really helpful and kept us updated along our journey. Nothing was a issue, credit to the team! Thank you 😊...
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“The sale was very easy and when it came neare......”

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Feb 15,2022
Minithumbup
By: 'Joan'
Feb 15,2022
0 people found
this helpful
The sale was very easy and when it came nearer to completion Tracey was chasing things through and keeping me informed...
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“From the initial inquiry to the completion on......”

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Feb 14,2022
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Eliza Tudgay
By: 'Angela'
Feb 14,2022
0 people found
this helpful
From the initial inquiry to the completion on the property everyone at Hannels were brilliant. I would definitely recommend them....
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“5 star ...Really good communication..Happy ......”

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Feb 14,2022
Minithumbup
By: 'Aaron'
Feb 14,2022
0 people found
this helpful
5 star ... Really good communication.. Happy to help with silly qsss . Would highly recommend.. Great communication from. Administrator.. Spoke every week with updates...
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“Very good service and always at the end of th......”

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Feb 14,2022
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Lauren Taylor
By: 'Emma'
Feb 14,2022
0 people found
this helpful
Very good service and always at the end of the phone and get back to used quick, also very help...
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By: lauren taylor
Feb 14, 2022
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Good afternoon, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. So lovely to read that you have been pleased with the service you have received from our team. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells provided an excellent service throug......”

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Feb 14,2022
Minithumbup
By: 'Jonathan Murray'
Feb 14,2022
0 people found
this helpful
Hannells provided an excellent service throughout all aspects of our move - from valuation to completion. Communication was regular & constant with effective liaison & negotiation between all parties. Would recommend and would use again - just may be not for a while!...
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“Great Team and they work so hard for their clients....”

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Feb 14,2022
Minithumbup
By: 'Mich'
Feb 14,2022
0 people found
this helpful
In my experience of estate agents I have never had a more hard working and enthusiastic group of agents ever as the Hannells Team. Highly recommended!...
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“Great Team and they work so hard for their clients....”

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Feb 14,2022
Minithumbup
By: 'Mich'
Feb 14,2022
0 people found
this helpful
In my experience of estate agents I have never had a more hard working and enthusiastic group of agents ever as the Hannells Team. Highly recommended!...
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“Professional great customer service, Respectf......”

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Feb 14,2022
Minithumbup
By: 'Conny'
Feb 14,2022
1 people found
this helpful
Professional great customer service, Respectful, great support, great communication, Act quick in finding client's to view. Polite, would recommend Hannels to everyone. So happy with the sale and so quick. Thank you all so much so appreciate you all at Hannels....
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“Really pleased with the service. Helped me th......”

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Feb 14,2022
Minithumbup
By: 'Tina'
Feb 14,2022
0 people found
this helpful
Really pleased with the service. Helped me throughout the whole service, great communication great support really am pleased! Thanks to all the team!...
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“Thanke you...”

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Feb 12,2022
Minithumbup
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Amy Boole
By: 'Silvia'
Feb 12,2022
0 people found
this helpful
My experience with Hannells ... clearly more than just an agency. Every time I called them for booking or any question they were always very kind and nice. Many thanks to the agent who we had the pleasure of always being the same person at every ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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