Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 307 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Excellent service throughout....”

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Mar 12,2022
Minithumbdown
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Lauren Taylor
By: 'Jeff'
Mar 12,2022
0 people found
this helpful
Excellent service throughout. Great communication from start to finish. I didn't really have to do anything. My mums house is now sold. Thanks 🙏...
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By: Lauren Taylor
Mar 25, 2022
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Hi Jeff, What great feedback, thank you so much for taking the time to write about your experience with the team here in Littleover, so pleased that you have have been very pleased with the service you have received. Kind Regards Lauren and the whole team here in Littleover. ...

“Bungalow sale went through well getting us more than we expected....”

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Mar 11,2022
Minithumbup
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Aaron Curd
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Debbie
By: 'David'
Mar 11,2022
0 people found
this helpful
Hannells managed to sell my mother-in-law's bungalow for a really good price. The buyer came forward after around a month. The process was easy and straight forward. Hannells did exactly what we wanted them to. You cannot ask more than that....
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“Great estate agents, would highly recommend. ......”

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Mar 10,2022
Minithumbup
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Aaron Curd
By: 'Carolyn'
Mar 10,2022
0 people found
this helpful
Great estate agents, would highly recommend. Have kept us updated on the progress of our sale. Lots of viewings and feedback from each viewing....
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“We have sold our house in Chellaston through ......”

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Mar 10,2022
Minithumbup
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Emma
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Aaron Curd
By: 'Ibrahim'
Mar 10,2022
0 people found
this helpful
We have sold our house in Chellaston through Hannells. The whole process was handled with extreme professionalism and in a very friendly manner. The communication was prompt and we were well informed along the way. Emma and Aaron and Debbie were brilliant throughout. We can ...
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“We bought our new house through Hannells in C......”

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Mar 10,2022
Minithumbup
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Debbie
By: 'Ibrahim'
Mar 10,2022
0 people found
this helpful
We bought our new house through Hannells in Chellaston and cannot thank them enough. It took us a long time to find the house we liked. Emma and Aaron worked very hard, identifying properties for us and arranging viewings, sometimes multiple times for the same ...
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“Absolutely fantastic service through a diffic......”

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Mar 09,2022
Minithumbup
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Lauren Taylor
By: 'James'
Mar 09,2022
0 people found
this helpful
Absolutely fantastic service through a difficult time with a not so straightforward sale. Nothing has been too much trouble for Lauren; proactive and friendly, always going way above and beyond what was expected. I always felt they had my best interest in mind and can ...
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By: lauren taylor
Mar 11, 2022
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Hi James, Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your fantastic feedback. We got there in the end! We will look forward to working with you again in the future if you are ever on the move again. Kind Regards Lauren and the whole team here at Littleover. ...

“Kept me in the loop at all times and once I w......”

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Mar 09,2022
Minithumbup
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Debbie
By: 'Alan'
Mar 09,2022
0 people found
this helpful
Kept me in the loop at all times and once I was passed through to sales progression, Debbie, in particular, was fantastic. Thanks everyone...
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“Easy to deal with and everyone was pleasant. ......”

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Mar 08,2022
Minithumbup
By: 'Anonymous'
Mar 08,2022
0 people found
this helpful
Easy to deal with and everyone was pleasant. Transaction was as smooth as could be. Hannells were great and would recommend....
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“Outstanding...”

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Mar 08,2022
Minithumbup
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Sarah Keeling
By: 'Ally Moore'
Mar 08,2022
0 people found
this helpful
We needed to sell our house quickly in order to reserve another and Hannells delivered for us. The whole team were brilliant and special mention to Sarah Keeling who was just outstanding - responsive, pragmatic, calm, reassuring, knowledgeable and willing to go the extra mile ...
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“Really helpful and smooth service so far. The......”

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Mar 08,2022
Minithumbup
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Heather James
By: 'Sophie'
Mar 08,2022
0 people found
this helpful
Really helpful and smooth service so far. The girls have been in touch at all steps to keep us informed and respond quickly to queries. Heather was really helpful and knowledgable when we came to selling our property, and again Eliza, Mya, Amy we’re ...
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“Very thorough service with regular updates pr......”

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Mar 08,2022
Minithumbup
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Eve Holmes
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Sally
By: 'Alison Taylor'
Mar 08,2022
0 people found
this helpful
Very thorough service with regular updates provided from start to finish. Friendly staff .would thoroughly recommend using the team at Mickleover branch....
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“I have recently sold and purchased properties......”

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Mar 07,2022
Minithumbup
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Heather James
By: 'Patrick Kelly'
Mar 07,2022
0 people found
this helpful
I have recently sold and purchased properties with Hannells and my experience so far has been first class, particularly Heather who's knowledge and helpfulness has been much appreciated....
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“We were shocked at how quick the process was ......”

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Mar 07,2022
Minithumbdown
By: 'Phillip Robinson'
Mar 07,2022
0 people found
this helpful
We were shocked at how quick the process was from approving the brochure to agreeing a sale. 3 Days Wow!!! you said be ready to be shocked. Thanks Hannells....
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By: lauren taylor
Mar 07, 2022
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Hi Phillip, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was lovely reading your comments. We will now look forward to seeing you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Lovely staff helped me find my perfect home w......”

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Mar 07,2022
Minithumbdown
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Lauren Taylor
By: 'tamara'
Mar 07,2022
0 people found
this helpful
Lovely staff helped me find my perfect home wouldn't use any other company in the future they are amazing thank you for all the help...
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By: lauren taylor
Mar 07, 2022
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Hi, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. We are so pleased we to found you your perfect home. We will now looking forward to taking you through to completing on your new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Very easy, help and explanations when needed.......”

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Mar 07,2022
Minithumbup
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Nicola Gill
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Lorna
By: '[email protected]'
Mar 07,2022
0 people found
this helpful
Very easy, help and explanations when needed. Kept in the loop as things were happening. Very fast as online sale. Sold in just a few days....
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“great service and very helpful ,straight to t......”

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Mar 06,2022
Minithumbup
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Olivia
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Jenna Dolman
By: 'Ben webster'
Mar 06,2022
0 people found
this helpful
great service and very helpful ,straight to the point with any issues concerning and responsive rate is 100% ,keep up the great work guys🙂...
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“I can’t recommend the team at hanells Chaddes......”

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Mar 06,2022
Minithumbup
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Jo Riggott
By: 'Gina'
Mar 06,2022
0 people found
this helpful
I can’t recommend the team at hanells Chaddesden highly enough. The communication is brilliant every step of the way. Jo, Michelle and anyone I dealt with were so friendly and helpful. Thank you so much for making a very difficult time for me a ...
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“Thank you...”

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Mar 05,2022
Minithumbup
By: 'Tammy Elward'
Mar 05,2022
0 people found
this helpful
Thank you to the team - and Tracy - for all the support. From viewing the house, putting in and offer through to completion, the team did everything they could to support me. They always followed up on emails and phone calls, and kept me ...
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“Great service...”

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Mar 04,2022
Minithumbup
By: 'Ian'
Mar 04,2022
0 people found
this helpful
Dealt with several members of the team who were all extremely helpful and gave superb service through the sale process from start to finish. Helped a great deal and provided great advice throughout. Can not thank them enough, particularly Tracy, Amy, Heather and Mya....
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“Would definitely recommend hannels. Very effi......”

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Mar 04,2022
Minithumbup
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Heather James
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Amy Boole
By: 'Laura'
Mar 04,2022
0 people found
this helpful
Would definitely recommend hannels. Very efficient and very friendly. Staff were great and always there to help with any questions we had....
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“Hannells were extremely efficient in valuing ......”

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Mar 04,2022
Minithumbup
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Heather James
By: 'Nav'
Mar 04,2022
0 people found
this helpful
Hannells were extremely efficient in valuing my property and subsequently in getting it on the market for viewings. They had clients lined up to view the property by the time it was live on their website and progressed my sale within excellent timescales, keeping my ...
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“Purchase...”

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Mar 03,2022
Minithumbup
By: 'Liam'
Mar 03,2022
0 people found
this helpful
Fantastic staff who were always really helpful when I contacted them throughout the process! During the purchase they were always in touch and were always helping to speed the process up....
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“The staff at Hannells have been incredible. E......”

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Mar 03,2022
Minithumbup
By: 'James and Claire'
Mar 03,2022
0 people found
this helpful
The staff at Hannells have been incredible. Everyone in so professional and friendly. They managed everything regarding our letting and out new Tenants moved in just three weeks after Hannells came to see us. Thank you all so much for your support....
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“Very professional team great communication an......”

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Mar 03,2022
Minithumbup
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Niki Younger
By: 'Deb'
Mar 03,2022
0 people found
this helpful
Very professional team great communication and follow up we’re very proactive with all the process abs supported with all the paperwork...
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“Very friendly. Helped in every way possible a......”

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Mar 02,2022
Minithumbup
By: 'Matt'
Mar 02,2022
0 people found
this helpful
Very friendly. Helped in every way possible and answered everything I wanted to know. Would recommend to anyone A ****...
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“We recently completed the purchase of our fir......”

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Mar 02,2022
Minithumbup
By: 'Rachel'
Mar 02,2022
0 people found
this helpful
We recently completed the purchase of our first house through Hannells and they were very supported and helpful. Claire was our agent and was really helpful throughout the whole process. We had a few issues with our chain and she always kept us updated and ...
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“An enormous thank you...”

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Mar 02,2022
Minithumbup
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Sam Harrison
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Eve Holmes
By: 'Maureen'
Mar 02,2022
0 people found
this helpful
Being a widow , living alone I have fully appreciated the support, kindness and professionalism of the Hannells team who sold my house. I sincerely thank them for making the sale of my property a great deal less stressful ....
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“Helpful and great service.....”

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Mar 02,2022
Minithumbup
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Sally
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Sarah Keeling
By: 'Roberto'
Mar 02,2022
0 people found
this helpful
Helpful and great service, long sale of house due to solicitors and first sale pulling out but the team at Hanells mickleover were brilliant recommended....
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“Great experience...”

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Mar 01,2022
Minithumbup
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Aaron Curd
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Debbie
By: 'Sanjay'
Mar 01,2022
0 people found
this helpful
It's been a great experience right from house viewing to completion. Aaron and Debbie have always been happy and prompt to help with any info required. Regular updates throughout the process and I would definitely recommend Hannells to anyone looking to buy a property....
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“Professional and persistent...”

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Mar 01,2022
Minithumbup
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Amy Boole
By: 'Eleanor'
Mar 01,2022
0 people found
this helpful
House purchase took a long time due to Vendor delays but agent excellent at chasing sale and keeping me informed....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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