Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 307 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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NAEA ARLA TPOS Sales
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Estate agents
Letting agents
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Absolutely not..do not go with hannells nor t......”

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Apr 18,2022
Minithumbdown
By: 'Lisa'
Apr 18,2022
0 people found
this helpful
Absolutely not..do not go with hannells nor the solictors they recommend not a very good experience from start to finish. Valued property lower than what I sold it for. Viewings all over the place, people turning up and the agent not attending....
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“They were very attentive to all of our needs ......”

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Apr 15,2022
Minithumbup
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Amanda Aldenat
By: 'Josh'
Apr 15,2022
0 people found
this helpful
They were very attentive to all of our needs and were very quick to answer the phones. The whole process was quick and easy and when we had difficulty with the vendor they had our back. Very happy with our experience and will be recommending ...
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“I genuinely cannot thank all the team at Hann......”

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Apr 14,2022
Minithumbup
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Amanda Aldenat
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Keilia
By: 'Darren'
Apr 14,2022
0 people found
this helpful
I genuinely cannot thank all the team at Hannells Oakwood enough for their outstanding level of service. They were there through every step of the way and made sure everything was going ahead on track. Special kudos to Amanda for excelling at being the preverbal ...
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“I have nothing but positive feedback regardin......”

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Apr 14,2022
Minithumbup
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Lorna
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Jo Riggott
By: 'George'
Apr 14,2022
0 people found
this helpful
I have nothing but positive feedback regarding Hannells and the sale of our house. Everyone I have dealt with from the chaddesden branch has been so helpful. They have kept me updated and informed throughout the process so far. Thank you Aimee, Jo and Lorna 😊...
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“I have had an amazing experience from the tea......”

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Apr 13,2022
Minithumbup
By: 'Suteh'
Apr 13,2022
0 people found
this helpful
I have had an amazing experience from the team at Hannells. Very knowledgeable, responsive and helpful. Absolutely delighted. Thank you very much!...
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“Super helpful, friendly, informative and easy......”

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Apr 13,2022
Minithumbup
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Lauren Taylor
By: 'Gurpreet Sidhu'
Apr 13,2022
0 people found
this helpful
Super helpful, friendly, informative and easy-to-work with. All of the team have been wonderful and I would fully recommend them to work with to help sell your property!...
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By: lauren taylor
Apr 19, 2022
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Hi Gurpreet, Thank you for your kind words, so lovely to read that you would recommend our team to family and friends. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“I would like to thank everyone working in Han......”

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Apr 12,2022
Minithumbup
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Chloe
By: 'Salem Alsalom'
Apr 12,2022
0 people found
this helpful
I would like to thank everyone working in Hannells Letting agent, they showed me how are they professional to deal with the tenants and finish the application quickly and they keep me updated for everything step of the application process and they answered all my ...
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“House Sold thanks to Hannells...”

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Apr 12,2022
Minithumbup
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Emma Reeve
By: 'Joseph Levy'
Apr 12,2022
0 people found
this helpful
The house went on the market and within one week it was sold and Hannells kept me informed throughout with all the offers received....
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By: lauren taylor
Apr 13, 2022
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Hi Mr Levy, I hope you are well. Thank you for taking the time to write about the experience with Hannells Littleover. It was so lovely to read. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Claire did a great job...”

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Apr 12,2022
Minithumbup
By: 'Alex'
Apr 12,2022
0 people found
this helpful
Claire did a great job as agent for my purchase. Chased up other parties to keep things moving and kept me informed at all times. Thanks!...
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“Clare has been wonderful throughout my move. ......”

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Apr 12,2022
Minithumbup
By: 'Lisa'
Apr 12,2022
0 people found
this helpful
Clare has been wonderful throughout my move. She has liaised with my vendor’s and made the process run very smoothly. Very professional and friendly service, I would definitely recommend. Thank you Clare you’ve been brilliant!...
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“I've worked with Hannells for over 7 years no......”

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Apr 11,2022
Minithumbup
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Emma Reeve
By: 'M Singh'
Apr 11,2022
0 people found
this helpful
I've worked with Hannells for over 7 years now and only have the best things to say. You are organised, available and polite. A pleasure to deal with....
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By: lauren taylor
Apr 13, 2022
View all comments (1)
Hello, Thank you so very much for your kind words. It was so lovely to read your feedback, and it is a pleasure working with you. We will look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Good experience...”

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Apr 11,2022
Minithumbup
By: 'Sally Walker'
Apr 11,2022
0 people found
this helpful
An efficient, professional, friendly service - helping us through the process at each step. Conducted viewings and spoke with the Solicitor to keep us informed of progress. Thank you...
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“Very helpful throughout the buying process. F......”

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Apr 08,2022
Minithumbup
By: 'Ash'
Apr 08,2022
0 people found
this helpful
Very helpful throughout the buying process. Fast and easy. Would definitely recommend to anyone looking to buy or sell. Thanks....
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“Very Efficient Team...”

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Apr 08,2022
Minithumbup
By: 'Susan'
Apr 08,2022
0 people found
this helpful
The team at Hannells have been really efficient. Their hard work meant the sale our property happened in under a week....
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“We have just sold a property through Hannells......”

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Apr 07,2022
Minithumbup
By: 'Sheila'
Apr 07,2022
0 people found
this helpful
We have just sold a property through Hannells and what a pleasure it has been the Littleover staff have been wonderful and very courteous and very professional we would highly recommend them. Well done all concerned....
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By: lauren taylor
Apr 11, 2022
View all comments (1)
Hi Sheila, Thank you for taking the time to write about your experience with Hannells Littleover. So lovely to read your lovely feedback and that you would recommend Hannells to family and friends. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Chloe and Olivia was extremely helpful and pr......”

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Apr 07,2022
Minithumbup
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Chloe
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Olivia
By: 'Eshana'
Apr 07,2022
0 people found
this helpful
Chloe and Olivia was extremely helpful and professional. I was very lucky to have both of these people support me. As i recently immigrated, I needed the help. Hannells service was fast and focused on the landlord and the tenant which I appreciated a lot....
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“As a first time seller, Hannells have been am......”

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Apr 07,2022
Minithumbup
By: 'Becky Garton'
Apr 07,2022
0 people found
this helpful
As a first time seller, Hannells have been amazing and have taken the stress away from selling. They've kept me informed every step of the way and all staff have been extremely helpful and absolutely lovely. Making the whole experience a pleasant one....
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By: lauren taylor
Apr 11, 2022
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Hi Rebecca, thank you for making time to leave your thoughts on the service you have received from our team. Was lovely to read such great feedback. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“First time selling a property and I cant say ......”

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Apr 06,2022
Minithumbup
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Sara Walker-Bradley
By: 'Toni louise Brady'
Apr 06,2022
0 people found
this helpful
First time selling a property and I cant say its been straightforward and easy, but with the help of Sara it made it a much less stressful experience. All the staff at the Allestree branch are so friendly and helpful would definitely recommend them.... Thankyou...
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“Lorna was absolutely brilliant with her commu......”

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Apr 06,2022
Minithumbup
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Lorna
By: 'Sanj Singh'
Apr 06,2022
0 people found
this helpful
Lorna was absolutely brilliant with her communication and made the process easy - A* experience and would definitely use Hannells again!...
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“Hannels have been excellent....”

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Apr 06,2022
Minithumbup
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Alex Simpson
By: 'Elizabeth'
Apr 06,2022
0 people found
this helpful
Hannels have been excellent throughout the whole process of selling our home. People on the team are professional, friendly and approachable. We particularly thought the photos and virtual tour were excellent and showed the house so very well that we sold on the first day ...
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By: lauren taylor
Apr 11, 2022
View all comments (1)
Hi Elizabeth, Thank you for your lovely feedback. It was such a pleasure selling your beautiful home. Fantastic to read that you found all our staff professional, friendly and approachable and would recommend the team to family and friends. Enjoy your next chapter. Kind Regards Lauren and the whole team here at Littleover. ...

“Really supportive team that's only a call awa......”

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Apr 06,2022
Minithumbup
By: 'Michelle'
Apr 06,2022
0 people found
this helpful
Really supportive team that's only a call away! Had a brilliant experience with Tracy who kept pushing my case even though there were delays along the chain. Appreciate all of their help and timely responses....
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“I had a nightmare but the team at hannells Mi......”

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Apr 06,2022
Minithumbup
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Eve Holmes
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Sally
By: 'Neil'
Apr 06,2022
0 people found
this helpful
I had a nightmare but the team at hannells Mickleover stayed with me all the way Sally was there for anything I was worried about can't ask fir anything else brilliant team...
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“From valuation through to exchange every sing......”

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Apr 05,2022
Minithumbup
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Alex Simpson
By: 'Frank barron'
Apr 05,2022
0 people found
this helpful
From valuation through to exchange every single person we have spoken to has been friendly and helpful and have kept us updated at every point...
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By: lauren taylor
Apr 11, 2022
View all comments (1)
Hi Frank, Thank you so much for taking the time to write about your experience with Hannells Littleover. So lovely to read that you have been happy through the whole of the process. We hope you enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Absolutely professional and friendly.Kept me ......”

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Apr 05,2022
Minithumbup
By: 'den'
Apr 05,2022
0 people found
this helpful
Absolutely professional and friendly.Kept me well informed of what was happening . SUPERB! All the staff were brilliant. Made my life a lot easier....
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“Hannels Oakwood we’re fantastic, great servic......”

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Apr 04,2022
Minithumbup
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Keilia
By: 'phil reynolds'
Apr 04,2022
0 people found
this helpful
Hannels Oakwood we’re fantastic, great service received from start to finish. If you want a hassle free sale or purchase then use Hannells Oakwood....
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“Hannells was very professional and helpful th......”

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Apr 04,2022
Minithumbup
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Lorna
By: 'Miss Simone Burnett'
Apr 04,2022
0 people found
this helpful
Hannells was very professional and helpful through the whole process. Every question I asked was answered and nothing was to much trouble...
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“Helen was very professional to start the proc......”

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Apr 01,2022
Minithumbup
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Lauren Taylor
By: 'stuart Glynne Jones'
Apr 01,2022
0 people found
this helpful
Helen was very professional to start the process. Excellent communication & friendly atmosphere when in office. Prompt feedbacks and helpful & honest advice when needed. Fully recommend them as an Estate Agent....
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By: lauren taylor
Apr 04, 2022
View all comments (1)
Hi, Thank you so very much for taking the time to write about your experience with Hannells Littleover. So lovely to read your feedback, so fantastic to know that you would recommend our team to family and friends. We will now look forward to taking you through to completion and moving you into your new home. Kind Regards Lauren and the whole team here at Littleover. ...

“very quick to get things moving with valuatio......”

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Mar 31,2022
Minithumbup
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Heather James
By: 'Catherine'
Mar 31,2022
0 people found
this helpful
very quick to get things moving with valuation through to photos of the property followed by house viewings, always kept in the loop with emails...
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“Brilliant service...”

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Mar 30,2022
Minithumbup
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Debbie
By: 'Nikki'
Mar 30,2022
0 people found
this helpful
We were dreading the whole process but can honestly say Hannells and specifically Debbie made it as stress free as possible. We’ve made a few house purchasing over the years and no one has come close to the customer service that Hannells have given, ...
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“Amazing...”

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Mar 30,2022
Minithumbdown
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Aimee Thornton
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George Shore
By: 'Hanan'
Mar 30,2022
0 people found
this helpful
Hanwell Chaddesden excellent service very friendly from viewing the property to make an offer Special thank you to AIMEE THORNTON for helping out As I didn't understand much of what I need to do she was kind She reply to every email very fast and ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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