Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 307 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Very quick and smooth service. Lorna was extr......”

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May 09,2022
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Lorna
By: 'Dan'
May 09,2022
0 people found
this helpful
Very quick and smooth service. Lorna was extremely helpful and kept me up to date with the sale. Thank you...
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“The team at Hannells Littleover have been beyond superb. They ......”

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May 08,2022
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Alex Simpson
By: 'JW'
May 08,2022
0 people found
this helpful
The team at Hannells Littleover have been beyond superb. They were communicative at every stage, and the care, attention and proactivity we received from Alex, the sales progressor, has been incredible and way better than anything we could have asked for....
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By: lauren taylor
May 11, 2022
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Good morning, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your fantastic feedback. Enjoy your new home and again thank you so very much for your lovely words. Kind Regards Lauren and the whole team here at Littleover. ...

“Purchased a property through Hannells...”

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May 05,2022
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Debbie
By: 'Nick and Josie'
May 05,2022
0 people found
this helpful
Purchased a property through Hannells and Debbie was very informative throughout the process and was in contact from acceptance of offer until completion....
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“Really helpful from the outset of the sales p......”

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May 05,2022
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Eliza Tudgay
By: 'Rachael Elizabeth Crick'
May 05,2022
0 people found
this helpful
Really helpful from the outset of the sales process. I was kept up to date at every stage and sound advice has been given guiding me to the best option....
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“Excellent service!...”

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May 04,2022
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By: 'Sanj'
May 04,2022
0 people found
this helpful
This is the first time I have used Hannells as a Landlord and have to say I would highly recommend. The whole process is simplified and extremely efficient. Many thanks to Olivia for being so accurate with her evaluation and finding me a tenant so ...
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“Freindly, helpful & accomodating. Managed t......”

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May 04,2022
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By: 'Olivia'
May 04,2022
0 people found
this helpful
Freindly, helpful & accomodating. Managed to fit in a valuation and photos really fast and got the property on the market as we wanted....
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“The staff at Mickleover are worth their weigh......”

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May 04,2022
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Sally
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Sarah Keeling
By: 'Amy Smith'
May 04,2022
0 people found
this helpful
The staff at Mickleover are worth their weight in gold! From start to finish they were so helpful, available and informative. Big shout out to Sarah, Sam, Eve, Laura and Cally. We found a property we really wanted and within a week ours was on ...
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“Hannells were excellent from start to finish ......”

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May 03,2022
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Aaron Curd
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Debbie
By: 'Kerry siddons'
May 03,2022
0 people found
this helpful
Hannells were excellent from start to finish on a very complex and unusual sale/purchase chain. Special shout out to Aaron for fabulous negotiations and Debbie in the aftersales, without whom we would never had reached the finish line!!!...
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“First time I've sold a property and had quite......”

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May 03,2022
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Lorna
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Jo Riggott
By: 'Tak'
May 03,2022
0 people found
this helpful
First time I've sold a property and had quite a few valuations and quotes. Pricewise it was very similar. What made me choose Hannells was Jo's attention to detail, explaining the stages I would have to go through and all costs involved. Really helpful! Especially ...
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“Agent Review...”

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May 03,2022
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Olivia
By: 'Michelle'
May 03,2022
0 people found
this helpful
Due to receiving the bad news that I had to leave my property in 8 weeks, Olivia Mee made the process stress free, she is lovely to communicate with and made the the whole process with hannell's run as smoothly as it could, the support she ...
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“The whole team at the Chellaston office are a......”

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May 03,2022
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Debbie
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Niki Younger
By: 'Sharon Sewell'
May 03,2022
0 people found
this helpful
The whole team at the Chellaston office are awesome! Attentive, speedy and really helpful. They were quick in terms of taking images and kept us up to date with each aspect of the sale. Highly recommended!!...
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“Always very friendly and helpful. Willing to ......”

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Apr 30,2022
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Sally
By: 'Sophie Cross'
Apr 30,2022
0 people found
this helpful
Always very friendly and helpful. Willing to go above and beyond for clients. I would definitely recommend them to anyone wanting to sell or purchase a house....
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“i cannot recommend Hannells Estate Agents sta......”

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Apr 29,2022
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Sara Walker-Bradley
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Sarah Gascoigne
By: 'Val'
Apr 29,2022
0 people found
this helpful
i cannot recommend Hannells Estate Agents staff at Park Farm Allestree enough the staff are extremely professional and friendly. My journey began with Sarah Gascoigne who organised Bonnie to come and value my property and then Sara Walker-Bradley who was in charge of the Sales ...
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“We have had a great experience with Hannells.......”

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Apr 29,2022
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Aimee Thornton
By: 'Jennifer'
Apr 29,2022
0 people found
this helpful
We have had a great experience with Hannells. Aimee has been really friendly and helpful throughout, being patient with our many questions! We are excited to buy our first home and Hannells have made this process a lot easier and smoother than we imagined. Thank ...
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“33 Meadowlark Grove....”

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Apr 29,2022
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Amanda Aldenat
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Keilia
By: 'Maureen'
Apr 29,2022
0 people found
this helpful
Having previously sold a property through the Alvaston Branch and been highly delighted with the service. I am equally delighted to have been put in touch with the Oakwood Branch where I have once again received excellent service. Amanda has kept me fully up to ...
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“Hannells valuation was conducted very profess......”

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Apr 29,2022
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Jo Riggott
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Michelle Tinson
By: 'Sue Ritchie'
Apr 29,2022
0 people found
this helpful
Hannells valuation was conducted very professionally and quickly where I received considered and encouraging feedback about my home and it's selling potential. At the end of the valuation (and unlike others…) I believed that the Valuations Manager Joanne knew more about me and my needs ...
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“Were helpful and encouraging...”

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Apr 29,2022
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Jo Riggott
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Aimee Thornton
By: 'Susan'
Apr 29,2022
0 people found
this helpful
Were helpful and encouraging during the setting up process of selling, as it all happened in a rush as we had an offer accepted on our new home before current one was marketed....
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“Debbie was very helpful throughout and we wou......”

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Apr 29,2022
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Debbie
By: 'Alex'
Apr 29,2022
0 people found
this helpful
Debbie was very helpful throughout and we would use her again. Thank you for everything you helped us with and all the advice...
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“From the onset the service, care and advice w......”

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Apr 28,2022
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Sarah Keeling
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Eve Holmes
By: 'Lorraine'
Apr 28,2022
0 people found
this helpful
From the onset the service, care and advice was so professional. Prompt replies to queries and updating on a daily basis. On calling into branch to be greeted by cheerful well informed staff. I would certainly recommend using Hannells for their high standards and customer ...
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“Michelle Tinson was so helpful from start to ......”

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Apr 26,2022
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Michelle Tinson
By: 'Megan'
Apr 26,2022
0 people found
this helpful
Michelle Tinson was so helpful from start to finish when buying our first home. Nothing was too much trouble. Highly recommended...
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“All the staff at Hannells in Alvaston went ab......”

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Apr 26,2022
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Heather James
By: 'Gemma'
Apr 26,2022
0 people found
this helpful
All the staff at Hannells in Alvaston went above and beyond to help us sell our property. A special thanks to Heather and Mya....
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“Extremely helpful, polite and patient. I ha......”

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Apr 25,2022
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Lorna
By: 'Kayley'
Apr 25,2022
0 people found
this helpful
Extremely helpful, polite and patient. I have really appreciated the support and time Hannells have spent helping me to find the right property and have made the process an easier and more comfortable experience. Thank you all....
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“Fantastic service from both Heather and Amy.......”

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Apr 25,2022
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Heather James
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Amy Boole
By: 'Alex'
Apr 25,2022
0 people found
this helpful
Fantastic service from both Heather and Amy. They have both done a brilliant job in helping and supporting my property sale. Would gladly work with them both in future....
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“Great team, great experience...”

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Apr 22,2022
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Emma
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Aaron Curd
By: 'Alessio'
Apr 22,2022
0 people found
this helpful
The sales team at the Chellaston branch will go above and beyond to make the whole sales experience go as smooth as possible. Great communication and infinite patience when dealing with all sorts of issues. 5 stars service....
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“A flawless service, thank you....”

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Apr 22,2022
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Oliver
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Aaron Curd
By: 'Alex'
Apr 22,2022
0 people found
this helpful
We went to Hannells after being let down by another agent several times. We were feeling pretty deflated about our sale but the Hannells team have been so wonderful throughout. We were really impressed by how professionally our listing was presented online and we were ...
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“We have been very impressed by all members of......”

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Apr 21,2022
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By: 'J and M.P. Kellett'
Apr 21,2022
0 people found
this helpful
We have been very impressed by all members of Hannells staff whom we have had contact with. They have always been courteous, informative and supportive at all times....
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“Very cooperative and on time with responses. ......”

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Apr 19,2022
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By: 'Mohammed Nadaf'
Apr 19,2022
0 people found
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Very cooperative and on time with responses. I would highly recommend my friends to approach Hannells for property viewing or advice....
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“Fantastic service from start to finish....”

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Apr 19,2022
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Eliza Tudgay
By: 'Julie'
Apr 19,2022
0 people found
this helpful
Fantastic service from start to finish. Friendly staff who made everything easy. From the moment I met Heather I had a good feeling about Hannells. They kept me informed all the way through....
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“Great customer service from Alex...”

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Apr 19,2022
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Alex Simpson
By: 'Happy Client'
Apr 19,2022
0 people found
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Great customer service from Alex with this purchase. Always keeping me updated from start to end. Thanks for all your help with this....
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By: lauren taylor
Apr 19, 2022
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Hello, Thank you for your kind words and taking the time to write about your experience with Hannells Littleover. So pleased to read that you were happy with the customer service you received from Alex. Kind Regards Lauren and the whole team here at Littleover. ...

“Fantastic service from start to finish....”

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Apr 19,2022
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Eliza Tudgay
By: 'Julie'
Apr 19,2022
0 people found
this helpful
Fantastic service from start to finish. Friendly staff who made everything easy. From the moment I met Heather I had a good feeling about Hannells. They kept me informed all the way through....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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