Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 307 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Wonderful Experience...”

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May 26,2022
Minithumbup
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Aimee Thornton
By: 'Luke'
May 26,2022
0 people found
this helpful
Very friendly and helpful staff all around - from calling to book viewings, the house viewings themselves, and office staff....
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“My House.....”

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May 26,2022
Minithumbup
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Amy Boole
By: 'Ernie Brown'
May 26,2022
0 people found
this helpful
Hannells were very professional from the beginning they valued the house put it on the market and sold it all in the first week. A big thank you to Heather,Amy and Mya they did a brilliant job and are credit to the company....
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“Very friendly and approachable.Replied promp......”

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May 26,2022
Minithumbup
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Amanda Aldenat
By: 'SJ SEAL'
May 26,2022
0 people found
this helpful
Very friendly and approachable. Replied promptly and answered all queries satisfactorily. My house sold within days so the sale experience was minimal but the follow up was very good....
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“Great team at Alvaston...”

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May 25,2022
Minithumbup
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Amy Boole
By: 'S Bevan'
May 25,2022
0 people found
this helpful
Great team at Alvaston. Have been really good at comms throughout our selling process and have been brilliant point of contact to chase matters up. We have felt they have done their very best for us during a stressful few months so thank you ans ...
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“Amanda kept all parties informed through out ......”

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May 25,2022
Minithumbup
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Amanda Aldenat
By: 'Victoria'
May 25,2022
0 people found
this helpful
Amanda kept all parties informed through out the process and was always proactive in chasing solicitors to ensure things progressed as quickly as they could. I would definitely recommend Hannells....
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“I'm using Hannells for a house sale and have ......”

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May 25,2022
Minithumbup
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Jo Riggott
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Aimee Thornton
By: 'Chris Rhodes'
May 25,2022
0 people found
this helpful
I'm using Hannells for a house sale and have found the staff are very helpful and professional, good experience so far....
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“Hannells have done everything in their power ......”

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May 25,2022
Minithumbup
By: 'Valerie'
May 25,2022
0 people found
this helpful
Hannells have done everything in their power to assist me The sale is now going through,the staff are very nice and helpful. I would certainly recommend them....
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“I can't express how satisfied I am with all t......”

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May 25,2022
Minithumbup
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Chloe
By: 'Stephen Lacey'
May 25,2022
0 people found
this helpful
I can't express how satisfied I am with all that Chloe and the team has done. I am more than happy with their assistance and patience. Thank you so much. All you've done is truly appreciated. You will be recommended. Stephen Lacey...
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“I chose Hannells because they are an establis......”

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May 25,2022
Minithumbup
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Emma Reeve
By: 'Paul'
May 25,2022
0 people found
this helpful
I chose Hannells because they are an established and respected agents. Was worried that as they charge a fixed fee, they may have tried to pressure me into selling my mum's property for less than I thought it was worth. Needn't have worried! They have ...
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By: lauren taylor
May 27, 2022
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Hi Paul, Thank you so much for taking the time to write about your experience with Hannells Littleover. It was so lovely to read that you have been pleased with the service you have received and that you would recommend our services to family and friends. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Very responsive and helpful...”

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May 25,2022
Minithumbup
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Amy Boole
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Heather James
By: 'Niall'
May 25,2022
0 people found
this helpful
Amy was very responsive with emails and made sure to let us know of every update along the way and Heather answered all of our questions when we went in to see them....
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“I am very happy with service I received, sta......”

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May 24,2022
Minithumbup
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Emma Reeve
By: 'Sylwia'
May 24,2022
0 people found
this helpful
I am very happy with service I received, staff was very friendly and explained thinks properly. In regards to offers I put on the houses even when my offer was refused staff was very understanding and incurge me to keep trying , I think I spoke ...
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By: lauren taylor
May 27, 2022
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Hi Sylwia, I am so pleased to read that you have been very happy with the service you have received from our team and found us very friendly. Thank you so very much for taking time to write about the experience you have had. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Great service...”

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May 24,2022
Minithumbup
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Niki Younger
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Aaron Curd
By: 'Catherine'
May 24,2022
0 people found
this helpful
Once again I've received the usual professional service I've come to expect from Hannells, this time from the Chellaston branch. Very helpful, and excellent local knowledge. I would definitely buy through them again....
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“Quick, straightforward process to market the ......”

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May 23,2022
Minithumbup
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Eve Holmes
By: 'Scott'
May 23,2022
0 people found
this helpful
Quick, straightforward process to market the property; the brochure was swiftly produced which led to a number of viewings being arranged. Property sold within about a week of going on the market. Good, pleasant, on-the-ball service from Hannells in Mickleover....
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“As a first time buyer I was apprehensive abou......”

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May 20,2022
Minithumbup
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Lorna
By: 'Megan Charvill'
May 20,2022
0 people found
this helpful
As a first time buyer I was apprehensive about the process and the stressors that accompany buying a house. From the get go the staff at Hannells were personable, kind and attentive. We mainly had communication with Lorna. She was nothing short of amazing, she ...
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“Hannells Alvaston were amazing, I had Amy hel......”

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May 19,2022
Minithumbup
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Amy Boole
By: 'charlie'
May 19,2022
0 people found
this helpful
Hannells Alvaston were amazing, I had Amy help me and she did a lot to put me at ease and make things look really simple. I want to thank the branch for everything they have done for me so far....
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“Lauren and her team have been excellent so fa......”

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May 18,2022
Minithumbup
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Lauren Taylor
By: 'Amy'
May 18,2022
0 people found
this helpful
Lauren and her team have been excellent so far in helping me purchase a property. Thank you and I look forward to completing very soon!...
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By: lauren taylor
May 21, 2022
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Hi Amy, Thank you for taking the time to write about your experience with Hannells Littleover. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Really helpful throughout the process. Eliza,......”

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May 18,2022
Minithumbup
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Heather James
By: 'Ryan'
May 18,2022
0 people found
this helpful
Really helpful throughout the process. Eliza, Mya, Heather always on hand for any queries. Would use again but hopefully we won't be moving any time soon!...
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“Staff were super helpful and friendly. Everyt......”

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May 18,2022
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Eliza Tudgay
By: 'Amanda'
May 18,2022
0 people found
this helpful
Staff were super helpful and friendly. Everything was dealt with promptly and they were more than happy to answer any questions I had. I felt like I was in good hands and they were the right people to guide me through, thank you!...
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“Great agent would definitely use again...”

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May 17,2022
Minithumbup
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Jo Riggott
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Michelle Tinson
By: 'Angela'
May 17,2022
0 people found
this helpful
I had previous contact with Hannells (Allestree) 3 years ago and wished I had used them to sell my house at the time, I knew after the support they offered me back then I would use them again when coming to sell my main home. The ...
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“Not the best customer service, talked over by......”

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May 17,2022
Minithumbup
By: 'Rita'
May 17,2022
0 people found
this helpful
Not the best customer service, talked over by staff when calling about issues but we can't help having questions to ask. The inventory should be reviewed by landlords before tenants move in. We had 5 weeks from viewing the property and moving and we have had ...
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“The valuation and sale of the property was ha......”

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May 15,2022
Minithumbup
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Heather James
By: 'John Mylemans'
May 15,2022
0 people found
this helpful
The valuation and sale of the property was handled quickly and smoothly. We received good advice along the way and support as and when required. All good....
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“We are just starting our experience of house ......”

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May 13,2022
Minithumbup
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Nicola Barnard
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Sara Walker-Bradley
By: 'Lynn Barker'
May 13,2022
0 people found
this helpful
We are just starting our experience of house buying together and we could not be happier with the service we have received . Nicola has been very supportive and reassuring really helping us to get the property we originally wanted and have been told I can ...
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“Being first time buyers,we were quite nervous......”

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May 13,2022
Minithumbup
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Aimee Thornton
By: 'John'
May 13,2022
0 people found
this helpful
Being first time buyers,we were quite nervous with the procedure,but the staff made everything so easy,and always helpful when needed....
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“We viewed a few properties with hannells. Th......”

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May 13,2022
Minithumbup
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George Shore
By: 'Helga Smith'
May 13,2022
0 people found
this helpful
We viewed a few properties with hannells. The staff are very friendly and helpful. Rebecca and George showed me round the properties I was interested in both were very good at answering questions....
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“Great moving experience, kept us both up to d......”

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May 10,2022
Minithumbup
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Amanda Aldenat
By: 'Alexander Marsden'
May 10,2022
0 people found
this helpful
Great moving experience, kept us both up to date frequently and more often than not informed us before our solicitor and what the next steps would be....
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“I was very pleased that I chose Hannell’s . F......”

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May 10,2022
Minithumbup
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Heather James
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Eliza Tudgay
By: 'Mrs.'
May 10,2022
0 people found
this helpful
I was very pleased that I chose Hannell’s . From the very beginning first impressions count . Heather was very friendly and helpful and most kind . I was very impressed by her fresh approach and enthusiasm . I also briefly met Amy who was equally as helpful ...
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“We sold and purchased properties through Hann......”

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May 10,2022
Minithumbup
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Amanda Aldenat
By: 'Lisa'
May 10,2022
0 people found
this helpful
We sold and purchased properties through Hannells at Oakwood and can honestly say that whole service, from start to finish, was outstanding. From the initial process of getting our house on the market quickly, in order to secure a purchase, all the way through to ...
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“Great Service, Excellent communication throug......”

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May 10,2022
Minithumbup
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Emma
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Aaron Curd
By: 'M Tudgay'
May 10,2022
0 people found
this helpful
Great Service, Excellent communication throughout. was only on the market a few days and we was sold. would certainly recommend Hannells and wouldn't use any other agent after there great service....
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“I was very pleased that I chose Hannell's . F......”

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May 10,2022
Minithumbup
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Heather James
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Eliza Tudgay
By: 'Mrs.'
May 10,2022
0 people found
this helpful
I was very pleased that I chose Hannell's . From the very beginning first impressions count . Heather was very friendly and helpful and most kind . I was very impressed by her fresh approach and enthusiasm . I also briefly met Amy who was equally as helpful before ...
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“Super service...”

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May 09,2022
Minithumbup
By: 'Phil'
May 09,2022
0 people found
this helpful
I couldn't fault the service provided by the team at Hannells, right from the first visit to value and list the house through to managing the viewings and then chasing up and down the chain once everything was established. In particular Claire was an absolute ...
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