Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 307 18 1435 60 921 62 121 17
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

Images & Videos

“Very efficient and friendly service, dealt wi......”

Share on :
Jul 27,2022
Minithumbup
By: 'Mrs'
Jul 27,2022
0 people found
this helpful
Very efficient and friendly service, dealt with everyone involved and made the sale very straightforward for me. I'm pleased with the price they got for me....
read full review
Was this helpful? Yes

“Fantastic Service, from putting the offer in ......”

Share on :
Jul 27,2022
Minithumbup
Aaron Curd
Niki Younger
By: 'M Tudgay'
Jul 27,2022
0 people found
this helpful
Fantastic Service, from putting the offer in to the offer being accepted was within a couple off days. very good communication would definitely Recommend the team at Chellaston....
read full review
Was this helpful? Yes

“Pleasant experience as a FTB...”

Share on :
Jul 26,2022
Minithumbdown
By: 'Chanice'
Jul 26,2022
0 people found
this helpful
I had viewed two properties with the Alvaston Branch, one in which my offer was accepted! :) I had a pleasant experience from the branch on both occasions, the staff at the branch were very polite and helpful when I contacted them to make enquires. When ...
read full review
Was this helpful? Yes

“Brilliant and efficient service from start to......”

Share on :
Jul 25,2022
Minithumbup
By: 'Jess'
Jul 25,2022
0 people found
this helpful
Brilliant and efficient service from start to finish. We cannot rate Olivia highly enough for the excellent and speedy advertising on our property which ultimately led to the property being let within a week....
read full review
Was this helpful? Yes

“A good experience.All questions answered and......”

Share on :
Jul 25,2022
Minithumbup
Lauren Taylor
By: 'Geggs Aujla'
Jul 25,2022
0 people found
this helpful
A good experience. All questions answered and provided with swift responses. The knowledge from Lauren was great, she was able to provide us with all of the information and details we needed to make a successful bid....
read full review
Was this helpful? Yes
By: lauren taylor
Jul 26, 2022
View all comments (1)
Hi Geggs, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was a pleasure working with you and was so lovely reading your feedback. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“133 Shakespeare Street...”

Share on :
Jul 23,2022
Minithumbup
By: 'Suteh'
Jul 23,2022
0 people found
this helpful
It's been a fantastic and uncertain journey to acquire this property, but I must say your professionalism and dedication has made this exciting and less stressful....
read full review
Was this helpful? Yes
By: lauren taylor
Jul 25, 2022
View all comments (1)
Hi Suteh, Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely feedback. We really hope you enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Outstanding service and adviceSam Harrison ......”

Share on :
Jul 23,2022
Minithumbup
Sam Harrison
By: 'Ian'
Jul 23,2022
0 people found
this helpful
Outstanding service and advice Sam Harrison from the Mickleover branch has just been round to value the house and give me advice ref adding value with some improvements I'm thinking of doing. Sam was very happy to advise even though I currently do not plan ...
read full review
Was this helpful? Yes

“Property sale...”

Share on :
Jul 22,2022
Minithumbup
Michelle Tinson
Jo Riggott
By: 'Emma'
Jul 22,2022
0 people found
this helpful
They have helped me to put my property up for sale and we managed to get an offer very shortly after it went on thearket. They are very quick and efficient and I am very happy with the price I have been offered....
read full review
Was this helpful? Yes

“Our forever home...”

Share on :
Jul 21,2022
Minithumbup
By: 'Barbara'
Jul 21,2022
0 people found
this helpful
vERY PLEASED WITH OUR VIEWING Very pleased with the service we are receiving from Hannells. We have finally found our forever home after searching for two years. We can now look forward to enjoying our retirement with an easily maintained garden and no stairs to ...
read full review
Was this helpful? Yes
By: lauren taylor
Jul 25, 2022
View all comments (1)
Good morning, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. We are so pleased we found you your forever home. We will now look forward to taking you through to completion on your forever home and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells are fab!...”

Share on :
Jul 21,2022
Minithumbup
Sarah Keeling
By: 'Nicola'
Jul 21,2022
0 people found
this helpful
I sold my house pretty quickly but then the buyer pulled out. Various properties the same went up for sale at that time and so things moved slowly. Thankfully Hannells have kept me informed of every person that has viewed and gained feedback from them ...
read full review
Was this helpful? Yes

“Hannells have been fantastic buying a propert......”

Share on :
Jul 20,2022
Minithumbup
Amanda Aldenat
By: 'Liam'
Jul 20,2022
0 people found
this helpful
Hannells have been fantastic buying a property with them. I have been dealing with Amada who has been brilliant throughout the whole process! Got an email each week to letting me know the progress of everything going off which has been greatly apricated, buying a ...
read full review
Was this helpful? Yes

“Worked hard to secure tenants after being let......”

Share on :
Jul 19,2022
Minithumbup
Olivia
By: 'Paul N M'
Jul 19,2022
0 people found
this helpful
Worked hard to secure tenants after being let down at the last minute by applicants. Email and telephone updates were gratefully received....
read full review
Was this helpful? Yes

“Thank you Richaella...”

Share on :
Jul 18,2022
Minithumbup
By: 'Amy'
Jul 18,2022
0 people found
this helpful
We Would firstly like to say a big thank you to Richaella our estate agent sales negotiator! It was our very first experience in buying our first home and found the process made easier, smooth and efficient with the excellent communication from Richaella! Any questions ...
read full review
Was this helpful? Yes

“Hannells are an excellent and very profession......”

Share on :
Jul 15,2022
Minithumbup
Jo Riggott
By: 'Neil'
Jul 15,2022
0 people found
this helpful
Hannells are an excellent and very professional agent. Hannells proactive approach lead to an offer being made on our property and accepted within days of going on the market. So far I cannot fault them....
read full review
Was this helpful? Yes

“Excellent service from start to end....”

Share on :
Jul 15,2022
Minithumbup
Emma
Debbie
By: 'Andrew'
Jul 15,2022
0 people found
this helpful
Excellent service from start to end. The whole team, particularly the after sales teams were really helpful throughout. Couldn't have asked for more....
read full review
Was this helpful? Yes

“Excellent service from the start of the sale ......”

Share on :
Jul 14,2022
Minithumbup
Aaron Curd
Debbie
By: 'Samantha'
Jul 14,2022
0 people found
this helpful
Excellent service from the start of the sale process to the completion. I would highly recommend the company. They make you feel confident that they will guide you through the very stressful process. Easy to contact. Efficient, organised and helpful. Thank you so much....
read full review
Was this helpful? Yes

“My experience of Hannells Chaddesden was very......”

Share on :
Jul 14,2022
Minithumbup
Michelle Tinson
By: 'Hellsbells'
Jul 14,2022
0 people found
this helpful
My experience of Hannells Chaddesden was very positive. They helped secure me the property I wanted and kept an eye on things until we had successfully transitioned from "Under Offer" to "STC". Very pleased with everything they did....
read full review
Was this helpful? Yes

“Excellent customer service...”

Share on :
Jul 13,2022
Minithumbup
Heather James
By: 'Nick Smith'
Jul 13,2022
0 people found
this helpful
Excellent customer service from start to finish of the sales process. The team at Hannels experience and knowledge of the local property market enabled our property to be accurately valued and marketed correctly. The team kept us up to date through out the process and ...
read full review
Was this helpful? Yes

“A fantastic and very professional estate agen......”

Share on :
Jul 12,2022
Minithumbup
Nicola Barnard
Leah Stares
By: 'Katie'
Jul 12,2022
0 people found
this helpful
A fantastic and very professional estate agents. Excellent communication from all members of staff from pre-sale to completion. Would highly recommend using Hannells...
read full review
Was this helpful? Yes

“I can't thank this team enough. Every member ......”

Share on :
Jul 12,2022
Minithumbup
Jo Riggott
Michelle Tinson
By: 'Charlene Lyth'
Jul 12,2022
0 people found
this helpful
I can't thank this team enough. Every member of the team are all so helpful. The process so far has been a very good experience....
read full review
Was this helpful? Yes

“House purchase from hannells...”

Share on :
Jul 11,2022
Minithumbup
Sarah Gascoigne
Sara Walker-Bradley
By: 'Yvonne'
Jul 11,2022
0 people found
this helpful
I was purchasing a home from Hannells and from start to finish both Sarah and Sara whom I dealt with were helpful, friendly and informative. It was a real pleasure to deal with them both. 😀...
read full review
Was this helpful? Yes

“Great service from Eliza....”

Share on :
Jul 07,2022
Minithumbup
Eliza Tudgay
By: 'Charlotte McCoy'
Jul 07,2022
0 people found
this helpful
Great service from Eliza. Been so helpful throughout and was so patient with my when I was taking a while to get certain documents over. Appreciate all the help, thank you :)...
read full review
Was this helpful? Yes

“I had recently moved up from London and had a......”

Share on :
Jul 07,2022
Minithumbup
Olivia
By: 'Eslyn Ricketts'
Jul 07,2022
0 people found
this helpful
I had recently moved up from London and had a lot of contact with Letting Agents. I can honestly say that the best Agent that i dealt with was Hannells. The Lettings person that i dealt with was Olivia Mee from the Chellaston Office in ...
read full review
Was this helpful? Yes

“A very knowledgeable, enthusiastic and friend......”

Share on :
Jul 06,2022
Minithumbup
Amy Boole
Heather James
By: 'Jackie'
Jul 06,2022
0 people found
this helpful
A very knowledgeable, enthusiastic and friendly team at the Alvaston Branch. Particular thanks to Heather for her photography and marketing of the property and to Amy who was super brilliant and proactive in chasing round and communicating with all parties involved in the sale....
read full review
Was this helpful? Yes

“Amazing team at Alvaston. Had the best custom......”

Share on :
Jul 06,2022
Minithumbup
Eliza Tudgay
Heather James
By: 'Mosina'
Jul 06,2022
0 people found
this helpful
Amazing team at Alvaston. Had the best customer service so far. Would 100 percent recommend. The girls are amazing that are dealing with viewing and sales...
read full review
Was this helpful? Yes

“Extremely Satisfied...”

Share on :
Jul 05,2022
Minithumbup
By: 'Yvonne Sandra Smith'
Jul 05,2022
0 people found
this helpful
I sold my late mothers property with Hannells and have been extremely pleased with the service from ALL members of the Mickleover branch. As I live 120 miles from Derby the assistance I received in arranging interim insurance ,house clearance and stairlift removal was much appreciated. ...
read full review
Was this helpful? Yes

“Oakwood branch - fantastic!...”

Share on :
Jul 05,2022
Minithumbup
Amanda Aldenat
Keilia
By: 'Matt Cox'
Jul 05,2022
0 people found
this helpful
The team at the Oakwood branch are fantastic. Right from the initial viewing (Keilia) to then the process of chasing the solicitors / other estate agents in the chain - Amanda - was fantastic. Amanda really keeps you updated and is on the ball - couldn't ...
read full review
Was this helpful? Yes

“Eliza was very prompt and efficient with the ......”

Share on :
Jul 05,2022
Minithumbup
Eliza Tudgay
By: 'Tracey'
Jul 05,2022
0 people found
this helpful
Eliza was very prompt and efficient with the sale of his property. Excellent understanding. Definitely recommend Eliza to any one dealing with this branch....
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Jul 05,2022
Minithumbup
Jenna Dolman
Chloe
By: 'John Goodall'
Jul 05,2022
0 people found
this helpful
All the staff we have had contact with have provided excellent service at all times. They are with us every step of the way, getting in touch whenever there is a query and acting on instructions promptly....
read full review
Was this helpful? Yes

“Excellent, kept me informed every step of the......”

Share on :
Jul 04,2022
Minithumbdown
Jenna Dolman
By: 'Clare'
Jul 04,2022
0 people found
this helpful
Excellent, kept me informed every step of the way regarding the sale. Can not fault them. Helped with any questions I had straight away....
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:39 PM 02/10/2024 by allAgents


Get in touch with

Hannells