Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 307 18 1435 60 921 62 121 17
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“The staff were always very professional and k......”

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Aug 24,2022
Minithumbup
Alex Simpson
Emma Reeve
By: 'Joe'
Aug 24,2022
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The staff were always very professional and kept us informed throughout the sales process. I highly recommend Hannells for the sale of a property and highly rate them....
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By: lauren taylor
Aug 24, 2022
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Hi Joe, thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely thoughts. and it has been a pleasure working with you. Kind Regards Lauren and the whole team here at Littleover. ...

“fantastic service would not use anyone else.......”

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Aug 22,2022
Minithumbdown
Sally
Eve Holmes
By: 'John Hood'
Aug 22,2022
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fantastic service would not use anyone else. all the staff are very professional and friendly. a special mention for Sally Murphy she constantly kept me up to date and my mind was at ease thank you Sally....
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“Friendly & Helpful...”

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Aug 19,2022
Minithumbup
Lorna
By: 'Ben J'
Aug 19,2022
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I have been impressed with prompt communication from Hannells explaining in clear detail the process and being able to unravel some of the more jargon related aspects of buying and selling property. Lorna has been extremely good at ensuring everyone is on board and that ...
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“Excellent service...”

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Aug 19,2022
Minithumbup
Alex Simpson
By: 'Mrs Wheeldon'
Aug 19,2022
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I can't recommend Hannels Littleover branch enough for dealing with the sale of our property. Due to a grant of probate issue with the vendor of our new property, the process was particularly long winded. Alex and his team were excellent at providing us with ...
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By: lauren taylor
Aug 23, 2022
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Good morning, I hope you are well Mrs Wheeldon and are enjoying your lovely new bungalow. Thank you for taking the time to write about your experience with team Littleover. It was a joy to read that you had excellent service all round. It was a great pleasure in helping you to sell your lovely home. Kind Regards Lauren and the whole team here at Littleover. ...

“Great customer service, they go above and bey......”

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Aug 18,2022
Minithumbup
By: 'Frankey'
Aug 18,2022
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Great customer service, they go above and beyond for you. I highly recommend this estate agents. They have been nothing but helpful and efficient from the start!...
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“Very helpful in guiding me through my first p......”

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Aug 18,2022
Minithumbup
By: 'David'
Aug 18,2022
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Very helpful in guiding me through my first purchase. Would recommend highly. Start to no, no problems and very attentive....
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“Two happy customers......”

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Aug 17,2022
Minithumbup
By: 'Janet Lilian Toombs'
Aug 17,2022
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A very professional group of people who offered sound advice and were friendly and efficient. They offered us an excellent service....
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By: lauren taylor
Aug 19, 2022
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Hi Janet, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. We are so pleased that you have received an excellent service. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Excellent service, very friendly and helpful ......”

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Aug 16,2022
Minithumbup
Jo Riggott
Lorna
By: 'Gayle Cornes'
Aug 16,2022
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Excellent service, very friendly and helpful staff. Was kept informed and up to date with sale. Would recommend using this branch....
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“Thank you for providing a very efficient serv......”

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Aug 15,2022
Minithumbup
Keilia
Amanda Aldenat
By: 'Rosie'
Aug 15,2022
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Thank you for providing a very efficient service. Your colleague who showed us round 9, Dukeries Lane, Oakwood was very helpful, friendly and professional. All my calls and emails were answered professionally and promptly....
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“Great communication by Debbie. A weekly check......”

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Aug 14,2022
Minithumbup
Debbie
By: 'Jess'
Aug 14,2022
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Great communication by Debbie. A weekly check in. And also Aaron when 1st purchasing and putting in an offer and organised viewing....
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“Great service, all of the team really friendl......”

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Aug 13,2022
Minithumbup
Amanda Aldenat
By: 'Marris'
Aug 13,2022
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Great service, all of the team really friendly and helpful. They also responded very quickly to any questions and emails....
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“Well done...”

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Aug 12,2022
Minithumbup
Debbie
By: 'SUE'
Aug 12,2022
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From start to finish the staff at the Chellaston branch were polite, courteous and knowledgeable. During the process Debbie kept me upto date, calling weekly and finding out any queries. She also helped with paperwork. I would definitely use Hannells again if I were to ...
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“We dealt with Heather, Eliza and Amy at Hanne......”

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Aug 11,2022
Minithumbup
Eliza Tudgay
Heather James
By: 'Jill'
Aug 11,2022
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We dealt with Heather, Eliza and Amy at Hannells Alvaston. They were all very friendly and approachable whilst maintaining their professionalism. They listened to what we wanted from the sale and ensured we got the right oripkd through the door. Couldn't fault them at all....
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“Excellent moving experience...”

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Aug 11,2022
Minithumbup
By: 'Denise'
Aug 11,2022
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A very helpful and friendly staff. I would recommend Hannells for a good moving experience - especially the Oakwood, Derby office....
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“I can’t thank Sarah enough for everything she......”

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Aug 10,2022
Minithumbup
Sarah Keeling
By: 'Steph'
Aug 10,2022
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I can’t thank Sarah enough for everything she did for us during our buying process! The communication was excellent & she helped us through every step of the way. Thank you once again for all you did in helping us buy our dream family home!...
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“Really positive experience...”

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Aug 10,2022
Minithumbup
Amy Boole
By: 'Sophie'
Aug 10,2022
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Really positive experience from start to finish. All staff are extremely knowledgable and helpful, and aim to move the moving process along as smoothly as possible. Really happy with the service and everyone that I dealt with. Thank you all!...
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“Hannells Estate Agent...”

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Aug 09,2022
Minithumbup
Sarah Keeling
Sam Harrison
By: 'Clive Grogan'
Aug 09,2022
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Having moved house several times, I have never been tempted to use the same estate agent until now. Hannells have always kept me informed and provide clear guidance with regards to the next step in the process. They are quick to answer calls, always respond ...
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“Debbie Jenkins @ Hannells was great always ca......”

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Aug 08,2022
Minithumbup
Debbie
By: 'Dominic Robert Overton'
Aug 08,2022
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Debbie Jenkins @ Hannells was great always called once a week to share updates on our rather complicated chain. She made the effort to check all parts and keep us informed....
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“Lovely staff...”

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Aug 05,2022
Minithumbup
Lorna
By: 'Chloe'
Aug 05,2022
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As we are first time buyers we were very nervous about the whole process of booking and going to viewing but the hannells team have been very helpful and very kind. We have had such good help from Lorna with the process of offers and ...
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“A pleasing experience....”

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Aug 04,2022
Minithumbup
Jo Riggott
By: 'John Jordan'
Aug 04,2022
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Having recently retired I had my first experience of dealing with an estate agent. I was selling my father's bungalow and engaged two local estate agents to give me a valuation and chose Hannells as they presented as the most competent by far. Everything was ...
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“Brilliant service from all the team at Hannel......”

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Aug 04,2022
Minithumbup
Eve Holmes
Sally
By: 'Laura'
Aug 04,2022
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Brilliant service from all the team at Hannells, thank you for all your hard work we would use yourselves again....
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“Excellent from start to finish. Great, regula......”

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Aug 03,2022
Minithumbup
Debbie
Aaron Curd
By: 'Jude'
Aug 03,2022
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Excellent from start to finish. Great, regular communication. Thanks to all the team, with extra thanks to Debbie & Arron...
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“Really smooth process from initial contact fo......”

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Aug 01,2022
Minithumbup
Eliza Tudgay
Heather James
By: 'Simon P'
Aug 01,2022
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Really smooth process from initial contact for valuation, marketing and acceptance of offer. Many thanks for your assistance and diligence. A very friendly and professional service....
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“Hannells we’re great from start to finish wit......”

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Jul 31,2022
Minithumbup
Lorna
By: 'Steve&lynn'
Jul 31,2022
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Hannells we’re great from start to finish with the sale of our bungalow thanks team hannells would recommend to anybody who want to sell or buy...
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“Excellent throughout...”

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Jul 31,2022
Minithumbup
Amanda Aldenat
By: 'Hannah Stone'
Jul 31,2022
0 people found
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Amanda and the team were great, really supportive. Kept us informed throughout (weekly updates mostly). Excellent at chasing everyone up, massively appreciated when you are busy working and want to move too....
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“Overall the experience was satisfactory. We h......”

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Jul 28,2022
Minithumbup
Debbie
By: 'Warren'
Jul 28,2022
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Overall the experience was satisfactory. We had quite a bit of interest on and off on our property but when it came down to the negotiation it was a bit disappointing. We weren’t offered much advice on what to do here and each offer ...
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“The best around....”

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Jul 27,2022
Minithumbup
By: 'Stefan'
Jul 27,2022
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Fantastic, very quick professional and what felt personal service, couldn't fault how the team worked to get a deal done within 3 days of being on their site....
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“Very good service....”

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Jul 27,2022
Minithumbup
By: 'Yun'
Jul 27,2022
0 people found
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Very good service, they follow up closely and keep me updated every week. Prompt responses, the staff are polite and helpful. I will recommend them to my friends...
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“Excellent service from start to finish!...”

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Jul 27,2022
Minithumbup
By: 'Andrew Jones'
Jul 27,2022
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Excellent service from start to finish! Used them to buy/sell on 3 occasions now and will never look elsewhere. Would highly recommend to others....
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“Property sold...”

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Jul 27,2022
Minithumbup
Heather James
By: 'Julie Dawn Entwistle'
Jul 27,2022
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Starting with Heather who valved our house to the girls in the Alvaston branch office to Tracey who dealt with the process of sale we felt it was a very smooth sale the team at alvaston always kept us up to date with information they ...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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