Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 307 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Top service from Eliza and the Hannells team.......”

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Sep 28,2022
Minithumbup
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Eliza Tudgay
By: 'Charlotte'
Sep 28,2022
0 people found
this helpful
Top service from Eliza and the Hannells team. Always super friendly and helpful. Nothing was too much trouble and I was kept fully informed when needed along the way. Thanks to all involved in helping me into my new home ☺️...
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“Hannells have been great with helping me find......”

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Sep 27,2022
Minithumbup
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Aimee Thornton
By: 'Jane'
Sep 27,2022
0 people found
this helpful
Hannells have been great with helping me find a house to buy. Professional and courteous, the staff are a pleasure to deal with....
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“Hannells Oakwood were brilliant...”

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Sep 27,2022
Minithumbup
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Amanda Aldenat
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Keilia
By: 'clem'
Sep 27,2022
1 people found
this helpful
Hannells Oakwood I sold a one-bed terraced house through Hannels Oakwood.From the start, Hannells Oakwood was excellent and exerted a lot of professionalism. During the initial appointment, we were impressed with Keilia's knowledge of the local market. There was no sales speech and the ...
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“I’ve had 2 experiences with Hannells, once 5 ......”

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Sep 27,2022
Minithumbup
By: 'Beth'
Sep 27,2022
0 people found
this helpful
I’ve had 2 experiences with Hannells, once 5 years ago when I purchased my first house, and then when selling the same house. The staff are very friendly and helpful. They are reassuring and keep me up to date-Thank-you...
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“Very friendly and helpful. Prompt with good c......”

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Sep 27,2022
Minithumbup
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Chloe
By: 'Ben Parsons'
Sep 27,2022
0 people found
this helpful
Very friendly and helpful. Prompt with good comunication, have helped sort out various issues and questions we had quickly and efficiently....
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“House sale...”

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Sep 25,2022
Minithumbup
By: 'Jordan'
Sep 25,2022
0 people found
this helpful
I first let my property with Hannells and they were excellent all the way through till the tenants moved out. Now selling the property through them, they have been faultless. They have updated me on every step and have been very helpful. Would 100% use Hannells ...
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“Superb Service...”

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Sep 22,2022
Minithumbup
By: 'Racs'
Sep 22,2022
0 people found
this helpful
Alvaston branch dealt with all inquiries promptly, professionally in a friendly matter. Always keeping us well informed and updated in all aspects of the sale....
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“Reassuring throughout...”

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Sep 17,2022
Minithumbup
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Amanda Aldenat
By: 'J & T'
Sep 17,2022
0 people found
this helpful
Overall we had a very positive experience. As this was our first time selling a property we were heavily reliant on the advice and guidance 9f the team. They didn't disappoint, thank you...
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“Right from the start of the process with Jo t......”

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Sep 17,2022
Minithumbup
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Jo Riggott
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Lorna
By: 'Louise'
Sep 17,2022
0 people found
this helpful
Right from the start of the process with Jo though to Lorna, I can’t recommend Hannells highly enough. What should be quite a stressful time has been made so much easier though the constant communication and advice offered....
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“The team at Chellaston branch have been extre......”

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Sep 15,2022
Minithumbup
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Debbie
By: 'Mick Ablott'
Sep 15,2022
0 people found
this helpful
The team at Chellaston branch have been extremely helpful and supportive during our recent house move. They were professional at all times and kept us fully informed throughout. Debbie Jenkins was particularly helpful and informative....
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“Upon choosing Hannells to assist in selling o......”

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Sep 15,2022
Minithumbup
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Amanda Aldenat
By: 'Gary Small'
Sep 15,2022
0 people found
this helpful
Upon choosing Hannells to assist in selling our home, it proved to be a very good decision. From the outset we found them to be very professional in their approach. Offering excellent advise in how to market our home to obtain maximum impact to customers ...
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“I wouldn’t hesitate to recommend Hannells. P......”

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Sep 14,2022
Minithumbup
By: 'Jenny Knight'
Sep 14,2022
0 people found
this helpful
I wouldn’t hesitate to recommend Hannells. Prompt, efficient and friendly service. They have a realistic view of the local housing market and sold my house in record time....
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“Service provided was excellent from start to ......”

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Sep 13,2022
Minithumbup
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Amanda Aldenat
By: 'Rhys'
Sep 13,2022
0 people found
this helpful
Service provided was excellent from start to to finish. I was kept well informed throughout and any queries I had were answered quickly. 10/10 I would use again in a heartbeat....
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“In one word they are Perfect - we have used H......”

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Sep 12,2022
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Chris'
Sep 12,2022
0 people found
this helpful
In one word they are Perfect - we have used Hannells on more than one occasion and the service is first rate - norhing is never a problem...
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“Very welcoming team!...”

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Sep 07,2022
Minithumbup
By: 'Hussain'
Sep 07,2022
0 people found
this helpful
Very welcoming team! I have been into the office a few times and regardless of who i spoke to i recieved the same level of service from each of them, felt valued as a customer, and the team were effcient/knowledgeable in answering any of ...
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“Brilliant customer service from start till fi......”

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Sep 07,2022
Minithumbup
By: 'Paul'
Sep 07,2022
0 people found
this helpful
Brilliant customer service from start till finish. I would definitely recommend Hannells to my family and friends. How they completed the sale of my house so quickly was amazing. 10/10...
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“Very helpful people, always there when you ne......”

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Sep 07,2022
Minithumbup
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Eliza Tudgay
By: 'Omar Hamid'
Sep 07,2022
0 people found
this helpful
Very helpful people, always there when you need them. Also very quick to get the process moving and will help with every step of the way....
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“They are very helpful and professional. Espec......”

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Sep 06,2022
Minithumbup
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Lauren Taylor
By: 'Wajid'
Sep 06,2022
0 people found
this helpful
They are very helpful and professional. Especially Lauren from Littleover branch who went step by step to help us with the purchase of our first house...
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By: lauren taylor
Sep 06, 2022
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Hi Wajid, I hope you are well. Thank you for taking the time out to let us know the experience you have received from Hannells Littleover so far. Lovely to read your lovely feed back. We will now look forward to taking you through to completing on your 1st home and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Great service, no complaints, lovely staff!...”

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Sep 06,2022
Minithumbup
By: 'Jane'
Sep 06,2022
0 people found
this helpful
Very pleased with the service from Hannells on Blagreaves Lane. Excellent communication from initial conversation requesting a valuation to instructing solicitors. Any queries were dealt with promptly and efficiently. Would definitely recommend or use again....
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By: lauren taylor
Sep 06, 2022
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Hi Jane, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. So lovely to hear that you would recommend Hannells Littleover to your friends and family. It has been a pleasure working with you to sell your property. Kind Regards Lauren and the whole team here at Littleover. ...

“Lauren Taylor...”

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Sep 06,2022
Minithumbup
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Lauren Taylor
By: 'Ali'
Sep 06,2022
0 people found
this helpful
Lauren Taylor has been absolutely amazing from start to finish. Very helpful and answered all my questions and concerns and made my experience hassle free. Thank you so much Lauren....
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By: lauren taylor
Sep 06, 2022
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Hi Ali, Thank you so much for taking the time to write about your experience with Hannells Littleover. It was lovely reading that you have found the service you have received amazing, We will now look forward to taking you to completion on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Everyone at the Alvaston branch of Hannells h......”

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Sep 01,2022
Minithumbup
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Heather James
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Eliza Tudgay
By: 'Ms Holmes'
Sep 01,2022
0 people found
this helpful
Everyone at the Alvaston branch of Hannells have been brilliant. They are helping me through each step of the way to selling my home & keeping me updated. Thank you...
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“Fantastic Team!...”

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Aug 31,2022
Minithumbup
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Alex Simpson
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Lauren Taylor
By: 'Roseanne'
Aug 31,2022
0 people found
this helpful
As a Buyer, I have found the Hannells team fantastic. In particular, Lauren has been incredibly responsive and is contactable at any time. She also went above and beyond by negotiating appliances into my purchase price. Since my offer has been accepted the team have ...
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By: lauren taylor
Aug 31, 2022
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Good morning, I hope you are well. Thank you for taking the time to write about the experience you have received from the Littleover team. It was so lovely to read your kind words. We will now looking forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells were great through out and such a fr......”

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Aug 31,2022
Minithumbup
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Amy Boole
By: 'Molly Taberner'
Aug 31,2022
0 people found
this helpful
Hannells were great through out and such a friendly welcoming team. They kept us upto date and would answer any questions in which we had....
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“Excellent friendly kind and clear support for......”

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Aug 30,2022
Minithumbup
By: 'Val'
Aug 30,2022
0 people found
this helpful
Excellent friendly kind and clear support for me in marketing and selling my house. Very pleased with everything that Hannells have achieved. All the staff at Littleover Branch have been brilliant....
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By: lauren taylor
Aug 31, 2022
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Hi Valerie, Thank you for taking the time to write about your experience with Hannells Littleover, it was so lovely to read that you have found the service you have received brilliant. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Fantastic communication & very quick to respo......”

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Aug 26,2022
Minithumbup
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Chloe
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Olivia
By: 'Sean'
Aug 26,2022
0 people found
this helpful
Fantastic communication & very quick to respond to questions & concerns. Was a pleasure to deal with, thank you very much....
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“Brilliant service...”

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Aug 26,2022
Minithumbup
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Olivia
By: 'Mark Taylor'
Aug 26,2022
0 people found
this helpful
Such a smooth quick process from applying for the home to moving in. We dealt with Olivia Mee and her communication throughout was great. After dealing with other letting agents previously and not having a great experience each time it was a breath of fresh ...
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“This is the second time we have used Hannells......”

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Aug 26,2022
Minithumbdown
By: 'Angela Filipe'
Aug 26,2022
0 people found
this helpful
This is the second time we have used Hannells to sell our house and have found them to be very friendly and very efficient. They arranged 15 viewings within a couple of days and we received 3 offers, one of which we have accepted. We would not ...
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By: lauren taylor
Aug 31, 2022
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Hi Angela, lovely feedback, thank you so much for taking the time to write about the service you have received. It has been a pleasure working with you. We will look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Friendly team, fast responses and overall the......”

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Aug 25,2022
Minithumbup
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Sara Walker-Bradley
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Bonnie
By: 'Rob'
Aug 25,2022
0 people found
this helpful
Friendly team, fast responses and overall they provided a great service. I would highly recommend the use of Hannels in Derby....
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“Fabulous service and lovely friendly, polite......”

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Aug 24,2022
Minithumbup
By: 'Sam Cook'
Aug 24,2022
0 people found
this helpful
Fabulous service and lovely friendly, polite staff whether on the phone or face to face. Would highly recommended and definitely use again....
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“From a first time buyer, hannells have been a......”

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Aug 24,2022
Minithumbup
By: 'Lindsey Burrows'
Aug 24,2022
0 people found
this helpful
From a first time buyer, hannells have been amazing with keeping me in the loop with properties and progression of the house I found and offered on. Richaella Alexander was absolutely amazing (still is) with helping me through everything! She was helpful due to me ...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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