Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 307 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Helpful and professional, and provided numero......”

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Oct 13,2022
Minithumbup
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Amy Boole
By: 'Simon'
Oct 13,2022
0 people found
this helpful
Helpful and professional, and provided numerous updates throughout the purchase which was especially as a first time buyer. Would thoroughly recommend....
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“We're along way off completion yet but so far......”

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Oct 13,2022
Minithumbup
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Aimee Thornton
By: 'Julie'
Oct 13,2022
0 people found
this helpful
We're along way off completion yet but so far so good the team have been great. Being an estate agent myself I suppose might be a bit more sceptical but the service so far has been both professional and efficient and great communication. Hope the ...
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“Great weekly updates lovely and friendly. Rea......”

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Oct 13,2022
Minithumbup
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Aaron Curd
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Debbie
By: 'Jess'
Oct 13,2022
0 people found
this helpful
Great weekly updates lovely and friendly. Really happy with the service. Debbie and aaron dealt with everything great and aftercare even.thank you...
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“Friendly, professional and we were kept up to......”

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Oct 12,2022
Minithumbup
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Olivia
By: 'Landlady'
Oct 12,2022
0 people found
this helpful
Friendly, professional and we were kept up to date with progress and any changes. Helpful team, any messages were relayed and calls returned promptly. Have used Hannells previously and will continue to do so....
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“Excellent throughout! Really friendly staff......”

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Oct 12,2022
Minithumbup
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Nicola Barnard
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Sara Walker-Bradley
By: 'PR'
Oct 12,2022
0 people found
this helpful
Excellent throughout! Really friendly staff who care about their work and who really know & understand the housing market in the area. I was given sound & realistic advice and they kept me fully informed throughout the whole process. They made it a breeze! Special thanks to ...
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“Ever smiling faces . On top of everything and......”

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Oct 12,2022
Minithumbup
By: 'Mr ALAM'
Oct 12,2022
0 people found
this helpful
Ever smiling faces . On top of everything and very trustworthy bunch of people. A first class service Highly recommend them Specifically my favourite Richaella . She is ⭐️....
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“Excellent service with honest feedback. The ......”

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Oct 12,2022
Minithumbup
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Sara Walker-Bradley
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Sarah Gascoigne
By: 'Phil'
Oct 12,2022
0 people found
this helpful
Excellent service with honest feedback. The team are always there for you and provide a fast response to all queries....
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“Aimee and Michelle have been wonderful to wo......”

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Oct 10,2022
Minithumbup
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Aimee Thornton
By: 'C Smith'
Oct 10,2022
0 people found
this helpful
Aimee and Michelle have been wonderful to work with.Buying a home can be incredibly stressful for both Seller and Buyer. It is not always a straightforward process. Hannell's team have guided us through the steps, kept us informed....
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“Not the easiest person to stay in contact wit......”

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Oct 10,2022
Minithumbup
By: 'Zechariah'
Oct 10,2022
0 people found
this helpful
Not the easiest person to stay in contact with due to my work pattern and being away from home a lot but you guys were great at keeping me updated and in the loop on everything. Thanks for everything...
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By: lauren taylor
Oct 10, 2022
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Good morning, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was a pleasure working with you and we hope you enjoy your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Highly Professional, Very Helpful and Super F......”

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Oct 10,2022
Minithumbup
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Chloe
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Olivia
By: 'Peter'
Oct 10,2022
0 people found
this helpful
Highly Professional, Very Helpful and Super Friendly During the process of property hunting and securing the house that I have since moved into, I have been extremely happy with how friendly and professional everyone at Hannells has been. My first dealings were with on the ...
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“NIce staff, all were very polite and helpfull......”

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Oct 08,2022
Minithumbup
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Lorna
By: 'james'
Oct 08,2022
0 people found
this helpful
NIce staff, all were very polite and helpfull. With how todays market is going it was tough to get in quickly but they were very accomodating. Smooth as it could of been and gave me peace of mind with me being a first time buyer....
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“Hannells were very helpful with my purchase...”

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Oct 07,2022
Minithumbup
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Debbie
By: 'LT'
Oct 07,2022
0 people found
this helpful
Hannells were very helpful with my purchase, and I'd like to thank Debbie in particular for liaising with the seller on my behalf when we had a few queries to sort out. Communication was friendly, helpful and just what was needed....
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“Pleased with sales office...”

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Oct 06,2022
Minithumbup
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Eliza Tudgay
By: 'Sue'
Oct 06,2022
0 people found
this helpful
We have been very pleased with everyone at the sales office at Hannells but particularly Tracy Fox. She has always responded very quickly....
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“Amazing experience with the staff at Hannells......”

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Oct 06,2022
Minithumbup
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Sara Walker-Bradley
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Sarah Gascoigne
By: 'Shannon'
Oct 06,2022
0 people found
this helpful
Amazing experience with the staff at Hannells, Allestree for buying my first home. Such wonderful service and great support throughout...
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“Fantastic staff and service...”

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Oct 06,2022
Minithumbup
By: 'Owen'
Oct 06,2022
0 people found
this helpful
I can't fault the staff at the branch of Alvaston Hannels estate agent they have been fantastic in my 2 year search may I add in search for my first property which I am now in the process of agreeing a purchase on a property through ...
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“We bought our property through Hannels! Great......”

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Oct 06,2022
Minithumbup
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Debbie
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Aaron Curd
By: 'Nicky'
Oct 06,2022
0 people found
this helpful
We bought our property through Hannels! Great service and weekly updates! Professional, polite and knowledgeable. Well done Debbie and team!...
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“I sold my house by Hannells,Chellaston, Derby......”

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Oct 06,2022
Minithumbdown
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Debbie
By: 'Sirin'
Oct 06,2022
0 people found
this helpful
I sold my house by Hannells,Chellaston, Derby and was so happy about the service. Starting from the beginning their approach was so professional. Value the house, taking the photos, market share was great. Especially special thanks to Debbie, if she was not there, we ...
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“The team at Hannells, Chellaston are great, v......”

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Oct 05,2022
Minithumbup
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Debbie
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Niki Younger
By: 'Dawn'
Oct 05,2022
0 people found
this helpful
The team at Hannells, Chellaston are great, very helpful and friendly. The sales progression process is also very good, keeping you informed along the way to a successful completion....
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“A well-planned experience...”

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Oct 04,2022
Minithumbup
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Olivia
By: 'Edward'
Oct 04,2022
0 people found
this helpful
It was a well-planned and orderly arrangement. Every step of the way was structured. I knew exactly what was happening and what was expected. It was a lovely experience....
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“Really good Service,I am glad to find nice pr......”

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Oct 04,2022
Minithumbup
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George Shore
By: 'Nav'
Oct 04,2022
0 people found
this helpful
Really good Service,I am glad to find nice property with them.All members of staff really helpful to explain things clearly....
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By: lauren taylor
Oct 05, 2022
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Good afternoon, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was lovely to read your lovely feedback. We will now look forward to taking you through to completion and moving you in to your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Extremely happy with Hannells Chaddesden, the......”

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Oct 04,2022
Minithumbup
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Lorna
By: 'Private'
Oct 04,2022
0 people found
this helpful
Extremely happy with Hannells Chaddesden, there's always someone available to take your call, all the team are very professional. We've looked at a few properties with their representative Richard, who is very courteous, helpful and informative. The sales negotiator Lorna was amazing, i would highly ...
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“Found the service from the whole team excelle......”

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Oct 03,2022
Minithumbdown
By: 'Louise'
Oct 03,2022
0 people found
this helpful
Found the service from the whole team excellent. Very efficient and kept us up to date every step of the way....
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“The staff were very efficient and helpful. Th......”

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Oct 03,2022
Minithumbup
By: 'Mr and Mrs Clarke'
Oct 03,2022
0 people found
this helpful
The staff were very efficient and helpful. They kept us informed with progress all through the selling process. They worked very hard to sell our house, arranging viewings etc. We sold in quite a short space of time. - thanks to the team at Chellaston....
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“A excellent experience in selling a property......”

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Oct 03,2022
Minithumbup
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Aaron Curd
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Debbie
By: 'Mike Brown'
Oct 03,2022
0 people found
this helpful
A excellent experience in selling a property. A warm welcome and a very professional service from all staff members involved...
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“Hannells and in particular Alex are a delight......”

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Oct 03,2022
Minithumbup
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Alex Simpson
By: 'Mani Singh'
Oct 03,2022
0 people found
this helpful
Hannells and in particular Alex are a delight to deal with. They keep me informed throughout the whole process and are always polite and knowledgable....
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By: lauren taylor
Oct 03, 2022
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Hi Mr Singh, I hope you are well. Thank you for taking the time to write about the service you have received from our team. It was a pleasure working with you and we will look forward to working with you again in the future. Thank you again Lauren and the whole team here at Littleover. ...

“Very supportive throughout the whole process ......”

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Oct 01,2022
Minithumbup
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Alex Simpson
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Emma Reeve
By: 'W'
Oct 01,2022
0 people found
this helpful
Very supportive throughout the whole process start to finish and a nice politely friendly team to go with it. Overall a smooth experience...
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By: lauren taylor
Oct 03, 2022
View all comments (1)
Hi, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. Was so lovely to read your kind words. We will look forward to working with you again in the future. Kind Regards Lauren and the whole team here at Littleover. ...

“Really happy with the service from start to f......”

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Sep 30,2022
Minithumbup
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Jo Riggott
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Michelle Tinson
By: 'Xavier De Mangeat'
Sep 30,2022
0 people found
this helpful
Really happy with the service from start to finish. There was no pressure from Hannels to put my house on the market after the valuation. When I got back in contact after 3-4 weeks, they were very accommodating and the house was on the market ...
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“Living in Essex and selling my late parents p......”

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Sep 30,2022
Minithumbup
By: 'Lorraine'
Sep 30,2022
0 people found
this helpful
Living in Essex and selling my late parents property in Derby I thought was going to be stressful, but Hannells were always at the end of the phone to help and advise me along the way. Would recommend Hannells if your buying or selling....
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“Our selling experience - 51 Eden Close Hilton...”

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Sep 29,2022
Minithumbup
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Sam Harrison
By: 'HELEN GOSLING'
Sep 29,2022
0 people found
this helpful
Our selling experience with Hannells has been perfect so far. From our first visit to your office, to our property to appearing on rightmove was seamless. The valuation was spot on as our property sold within the first week. Contact with sales staff has been ...
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“Feedback...”

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Sep 28,2022
Minithumbup
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Aaron Curd
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Debbie
By: 'paul'
Sep 28,2022
0 people found
this helpful
Great communication and helpful throughout. Kept me updated and informed as the sale progressed and having points of contact really helped....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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