96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Leanna
(205)
Debbie
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Heather
(178)
Aimee
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Aaron
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Lorna
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Amy
(137)
Jo
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Alex
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Lauren
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Emma
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Amanda
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Michelle
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Nicola
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Eve
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Sara
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Sarah
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Olivia
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Sarah
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Chloe
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Sam
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Rebecca
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Mya
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George
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Niki
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Sally
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Leah
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Emma
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Jessica
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Keilia
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Jenna
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Emma
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Vicky
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Oliver
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Bonnie
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Rachel
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Tom
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Gemma
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Olivia
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Kerrie
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Sharon
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Kim
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Lilly
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Matt
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Pam
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Nicola
(3)
Michael
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Joe
(1)
Amy
(1)
James
(1)
Louise
(1)
Victoria
(0)
Latest Reviews
View all Reviews 3141Featured Review
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reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Martin'
1st Nov 2024
reviewed by 'Jack'
31st Oct 2024
reviewed by 'Anon'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 306 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Nov 22,2022
Nov 22,2022
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This is the first agent we have engaged which divides the overall transfer task into distinct responsibilities. This has worked very well; we were always clear who was dealing with the different aspects of the process from Valuation to Completion. The communication was excellent at ...
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Nov 22,2022
Nov 22,2022
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I am very happy with the level of customer service, which was personal and all enquires were responded to promptly....
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Nov 22,2022
Nov 22,2022
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Very helpful and friendly thank you above and beyond Jess is a real asset to the office very efficient and cheerful...
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Nov 22, 2022
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Hi Beryl, Thank you for taking the time to write about your experience with Hannells Littleover. Jess was overjoyed when she read it and Jess really is an asset to our team. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 22,2022
Nov 22,2022
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Everything has been amazing! The staff there are so lovely and helpful, and anything I had any questions about was replied to so quickly!...
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Nov 21,2022
Nov 21,2022
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Very pleased with the service we have received from Hannells. They have been available every step of the way to answer all our questions and guide us through the buying process....
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Nov 22, 2022
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Hi Barbara, We are delighted to hear that you have been pleased with the service you have received from Hannells Littleover. It has been la pleasure in assisting you purchase your new home and we will look forward to working with you again in the future. Thank you for your very kind words and enjoy your lovely new bungalow. Kind Regards Lauren. ...
Nov 21,2022
Nov 21,2022
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So far we have found the experience to be spot on. Pleasant, knowledgeable staff. Easy to talk to, with none of the usual estate agent jargon being used. Straight forward procedure and good communication. Called back when they said they would....
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Nov 19,2022
Nov 19,2022
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Everyone at Hannells has worked tirelessly over almost a year on a very difficult case from the sale to the onward purchase. From the initial sale to the first pair of buyers dropping out to finding new buyers and dealing with their extremely difficult mortgage ...
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Nov 19,2022
Nov 19,2022
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From the initial viewings to exchanging contracts, we found Hannells Chellaston excellent. All aspects of our purchase were handled efficiently, including arranging for various tradesmen to visit to to report on certain aspects of the property. Liaison with our solicitor was also very good. We ...
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Nov 18,2022
Nov 18,2022
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All aspects of sale from advertsing to communications were good.Slight issue with transfer document but soon sorted.Would recommend to friends and family....
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Nov 18, 2022
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Thank you so much for taking the time to leave us a review. We always appreciate any feedback we receive. We are thrilled to hear that your experience with us was good and that you would recommend us! It was our pleasure to make your selling experience a good one. ...
Nov 16,2022
Nov 16,2022
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We've just moved using the Chellaston branch and can't fault the service we've received. Really happy, the staff have been so helpful and efficient. Can't praise the post sale staff chasing up the chain enough....
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Nov 16,2022
Nov 16,2022
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Nothing was too much trouble. Debbie kept us up to date right the way through the process from start to finish and was always friendly and helpful with it....
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Nov 16,2022
Nov 16,2022
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Fabulous service from enquiry through to completion. Eve and Sally took very good care of me as a customer. Happy to recommend....
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Nov 16,2022
Nov 16,2022
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Excellent communication from all staff at Hannells. Always kept us in the loop, friendly and caring service.
Wouldn’t choose to go anywhere else.
Selling and buying a house through Hannells gives you the peace of mind and couldn’t have been any better....
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Nov 15,2022
Nov 15,2022
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Sold the house to the first Viewer over the Asking price. Aaron was AMAZING and made my buyer aware of the house before it had even gone on the market, they were booked to view with in an hour or going live!!! Nikki had the ...
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Nov 14,2022
Nov 14,2022
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We've had a bumpy ride with the rise in interest rates and people withdrawing. The team have been great in keeping the viewings coming and hopefully we've got there...
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Nov 14,2022
Nov 14,2022
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I’m so happy that we decided to use Hannells because they have been wonderful. We have received remarkable customer service from the start! The team is amazing and they keep you updated, you never have to chase them up because they always deliver! Hassle ...
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Nov 13,2022
Nov 13,2022
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Great customer service. Very helpful with any questions I had making the whole process stress free. Will definitely recommend. Thanks...
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Nov 10,2022
Nov 10,2022
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I have nothing but praise for thecstaff at Hannels in Littleover from Alex in Sales Progression to Helen who did my initial.valuation and all the girls in the office who were so helpful and polite in often difficult dealings with solicitors...
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Nov 14, 2022
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Hi Mr Scott, I hope you are well. Thank you so much for your lovely words regarding the experience you have received from the team here at Littleover. it has been a pleasure working with you. We hope you have settled into your new home. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 10,2022
Nov 10,2022
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i really appriciate the hannel team member good experiene all team of hannel treat very nice helpfull staff happy with hannel...
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Nov 14, 2022
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Thank you for taking the time to write about your experience with the letting team. It was lovely to ready your feedback and that you have received a good experience with the team. Kind Regards the lettings team. ...
Nov 10,2022
Nov 10,2022
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Having Successfully Used Hannells Previously. (Over 25 Years Ago)
I Had No Hesitation In Engaging Them Once Again.
The Quality Of Personnel Combined With Today's Technology
Makes Them Derby's Leading Estate Agent.
Especially The Alvaston Branch....
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Nov 09,2022
Nov 09,2022
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Mainly dealt with Eliza but spoke with all members of staff there and each one was brilliant, would deffo use again, many tjanks to you all...
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Nov 09,2022
Nov 09,2022
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brilliant
super communicative, happy and prompt
I am haply to have had the pleasure of using Hanells
jess was brilliant at dealing with the property and showing me around the house
as was the first gentleman who did my initial viewing
all staff are very ...
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Nov 14, 2022
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Good morning, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your kind words and that you have been happy with the service you have received. We will look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 09,2022
Nov 09,2022
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Fabulous service from start to finish, very accommodating and great customer service.
As first time buyers thank you for making the process seamless!
Thank you!...
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Nov 08,2022
Nov 08,2022
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Great experience, Eliza made everything really easy for us. Very profesional and straight forward service with a friensly actitude and always a smile in her face. Superb!...
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Nov 08,2022
Nov 08,2022
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Really quick to reply and have been a dream with multiple viewings in one day, would recommend them to anyone....
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Nov 07,2022
Nov 07,2022
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This is the second time I have sold with Hannells. I did not hesitate in contacting them to market and sell my property. Their one to one support and advice is exemplary along with being on the other end of the phone to give feedback ...
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Nov 08, 2022
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Hi Yas, Thank you so much for taking the time to write about your experience with Hannells Littleover and for your very kind words, it was a joy reading your feedback. It has been a pleasure working with you again. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 03,2022
Nov 03,2022
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This is the second time selling with the Hannells Chaddesden office and once again they have a happy and helpful service....
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Nov 03,2022
Nov 03,2022
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Tracy (after sales ) is very good. She is fast at responding and resolving enquiries .
Amy (branch manager ) has also been responsive and did sort out of a situation (caused by their staff ).
However it transpired towards the end of the purchase process and after the ...
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Nov 03,2022
Nov 03,2022
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Very helpful staff. speedy service and sale. felt supported from the initial visit. would highly recommend. previously bought property with Hannells, which is why we chose to use them again to sell property...
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Nov 03,2022
Nov 03,2022
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Good work from Debbie and Team at Hannells Chelleston on making sure our chain stayed together it was a tough one with a few issues during the process but Debbie kept us together....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
