96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
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Jo
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Alex
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Amanda
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Michelle
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Sara
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Sarah
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Sarah
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Olivia
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Matt
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Pam
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Michael
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Latest Reviews
View all Reviews 3141Featured Review
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reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Martin'
1st Nov 2024
reviewed by 'Jack'
31st Oct 2024
reviewed by 'Anon'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 306 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Dec 16,2022
Dec 16,2022
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We have used Hannells Chellaston on numerous occasions and I would like to thank all the friendly staff for their support. They are always very professional and effective and go above and beyond during the whole sale process. Would highly recommend!...
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Dec 16,2022
Dec 16,2022
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A great experience from start to finish, fitted in around my limited availability to value, photograph and market the property, dealt with everything promptly, kept me informed at all times and always seemed on top of things. I dealt with a few different people at ...
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Dec 15,2022
Dec 15,2022
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Satisfactory service thus far. Supportive staff who make information readily available and also very easy to reach across to them...
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Dec 15,2022
Dec 15,2022
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Very friendly, helpful and extremely efficient team.
Always kept us fully at every stage of the sale and offer expert advice....
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Dec 16, 2022
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Hi Hazel, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely thoughts. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 13,2022
Dec 13,2022
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Hannells are very good agents who helps you to buy or sell your property, whenever we buy or sell houses we always go with them , I strongly recommend them....
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Dec 14, 2022
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Hi Rajwinder, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 13,2022
Dec 13,2022
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We were very happy with the experience of selling our house with Hannells. From the initial valuation with Helen through to Lauren and Alex. We were kept informed of the progress and even Alex was in contact with us whilst we were abroad. It was ...
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Dec 14, 2022
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Hi Margaret, thank you so much for taking your time to write about the experience you received from Hannells Littleover. It was a joy working with you to sell your home and it was lovely to read that you would highly recommend us. We hope you are enjoying your new home. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 12,2022
Dec 12,2022
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Absolutely outstanding service from Alex and the rest of the staff. Exceptional Communication throughout the process.
Can't recommend them enough.
Many thanks....
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Dec 12, 2022
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Hi Mrs Walton, Thank you so much for your lovely feedback. It was a joy to read and we are so pleased to hear that you would recommend us to family and friends. We will look forward to working with you again in the future. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 08,2022
Dec 08,2022
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Very happy with Hannells services. They are prompt to answer phone calls and emails. They are always friendly and helpful with enquiries....
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Dec 08,2022
Dec 08,2022
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We have been very pleased with Hannells Estate Agents in Littleover, we found them to be really friendly, professional and efficient. Thanks to their drive, enthusiasm and effective management, we sold our property quickly and easily....
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Dec 09, 2022
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Hi Jane, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was lovely to read your very kind words and it has been a joy in assisting you and your mum to sell her lovely home. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 08,2022
Dec 08,2022
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Hannells made the process very smooth and went out of their way to help me, as the buyer, and to keep me informed. Their response time was extremely quick and they made the experience of buying a house a lot more bearable....
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Dec 07,2022
Dec 07,2022
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All the staff at Hannels alvaston were amazing from start to finish. I couldnt highlight all the staff or would have done. Excellent customer service and extremely helpful. Specially Tracy Fox always answered enquiries from us straightaway and very reassuring. I definately recommend Hannels Alvaston ...
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Dec 06,2022
Dec 06,2022
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Hannells got the property on the market speedily after a valuation visit by Bonnie Bee helped us decide on a realistic price. A very nice brochure was designed. There was a steady flow of prospective buyers for the first couple of weeks followed by several ...
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Dec 07, 2022
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Hi Stephen, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It has been a joy working with you to sell your lovely home and we will look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 06,2022
Dec 06,2022
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Earlier in 2022, I had a dreadful experience with another agent, who did not chase my sale for months, and thus did not realise that my then purchaser introduced another big chain into the transaction 3 months into the process. The sale fell through and I was ...
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Dec 06,2022
Dec 06,2022
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Our experience with these guys have been amazing. We had a long run with this property but these guys supported us so much. Initially helen and then Alex to round it off. Oh and the photographer was so great with us....
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Dec 07, 2022
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Hi Pam, thank you for taking the time to write about your experience with Alex. Really pleased that you have found the service your received amazing. We will look forward to working with you again in the future. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 04,2022
Dec 04,2022
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Excellent service. Much appreciated. We loved the way Debbie kept contacting us and keeping us well informed. Her customer service was exemplary....
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Dec 04,2022
Dec 04,2022
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I have found all the staff at Hannells Littleover to be professional, knowledgeable, courteous and friendly. They have helped me deal with all aspects of selling my late parents' home and made the process easier to deal with....
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Dec 07, 2022
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Hi Jill, what lovely feedback, thank you so much for leaving your kind words. We have really enjoyed working with you and I am so pleased that we were able to make a difficult selling process that bit easier for you. We will look forward to working with you now until completion providing you with the same service. Again thank you for your kind words. Lauren and the whole team here at Littleover. ...
Dec 03,2022
Dec 03,2022
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My experience with hannells through this period was a wonderful. Their communication and friendly service was an excellent one.
Thank you for support....
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Dec 07, 2022
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Hi Andrews, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover and for your lovely kind words. We will look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 02,2022
Dec 02,2022
0
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Amanda was so helpful throughout the whole process of buying my house, she'd give me regular updates and would be constantly trying to progress the purchase. As a first-time buyer she was always willing to help and guide me along the way as well, would ...
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Dec 01,2022
Dec 01,2022
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I had regular contact with Debbie as I was the main contact working on behalf of my daughter Bethany who bought a house through this office. Debbie was amazing! At all
Times professional being calm, clear and careful with her words, naturally encouragingh, understanding and ...
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Nov 29,2022
Nov 29,2022
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I have to give a personal thank you to Lorna at Hannels, who after a traumatic few months for me has really looked after me these past couple of weeks, she could not have been more helpful in my search for a home. A big ...
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Nov 29,2022
Nov 29,2022
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This is our first experience with Hannells and we are letting our property out. The service has been extremely friendly, helpful and professional with great communication...
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Nov 29,2022
Nov 29,2022
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From the first call to the last email, Hannells have provided outstanding customer service. Would highly recommend. Excellent communication throughout....
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Nov 28,2022
Nov 28,2022
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Pam at the Chellaston office was lovely, quick and efficient at producing my property details and an asset to Hannells....
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Nov 27,2022
Nov 27,2022
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We found all the team at Oakwood to be friendly, professional, experienced and extremely helpful. They kept in touch throughout the whole process and if they said they would call us back they always did when promised. We would have no hesitation in recommending them ...
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Nov 25,2022
Nov 25,2022
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They have been extremely supportive throughout the sale of our property. We have received regular updates and they have been very proactive chasing solicitors and other parties. It has been a long time since we have moved home and they made the whole experience so ...
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Nov 25,2022
Nov 25,2022
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I can highly recommend Hannells Sales for buying a house. As a first time buyer, I felt highly supported throughout the process of viewing and making an offer. Thanks to Rebecca for supporting our viewings, and George for helping us to get our offer processed....
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Nov 23,2022
Nov 23,2022
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Sally was fantastic, always keeping us informed and chasing where required. The service we received from Hannells was first class. Thank you so much Sally!...
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Nov 23,2022
Nov 23,2022
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Excellent service from start to finish by the Hannells team. Hanelles secured an offer for us quickly on the property and they kept us up to date throughout the sales process....
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Nov 23,2022
Nov 23,2022
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Outstanding. Sarah and her team regularly went above & beyond with their deep expertise throughout the transaction to smooth things along and keep it on track. Exceptionally knowledgeable, helpful and super friendly, I couldnt recommend Hannells enough....
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Nov 22,2022
Nov 22,2022
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Brilliant service for both sale and onward purchase. Always available for updates and queries. Would definitely recommend, and competitively priced too....
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
