96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
show more
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(248)
Leanna
(205)
Debbie
(188)
Heather
(178)
Aimee
(171)
Aaron
(171)
Lorna
(150)
Amy
(137)
Jo
(118)
Alex
(117)
Lauren
(117)
Emma
(112)
Amanda
(97)
Michelle
(94)
Nicola
(92)
Eve
(91)
Sara
(87)
Sarah
(80)
Olivia
(80)
Sarah
(73)
Chloe
(56)
Sam
(55)
Rebecca
(51)
Mya
(46)
George
(43)
Niki
(40)
Sally
(39)
Leah
(37)
Emma
(37)
Jessica
(33)
Keilia
(31)
Jenna
(27)
Emma
(27)
Vicky
(22)
Oliver
(20)
Bonnie
(15)
Rachel
(12)
Tom
(11)
Gemma
(11)
Olivia
(10)
Kerrie
(9)
Sharon
(8)
Kim
(8)
Lilly
(7)
Matt
(5)
Pam
(4)
Nicola
(3)
Michael
(2)
Joe
(1)
Amy
(1)
James
(1)
Louise
(1)
Victoria
(0)
Latest Reviews
View all Reviews 3141Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
a
reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Martin'
1st Nov 2024
reviewed by 'Jack'
31st Oct 2024
reviewed by 'Anon'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 306 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Feb 03,2023
Feb 03,2023
1
people found
this helpful
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
May 15,2023
May 15,2023
1
people found
this helpful
this helpful
Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2023
Jan 18,2023
1
people found
this helpful
this helpful
We are very pleased with the service we have received so far from Hannells with the sale of our house from the office staff, Sam Harrison who valued it and the young took the photos they have all been very pleasant and helpful...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 17,2023
Jan 17,2023
0
people found
this helpful
this helpful
Very efficient and consistent communication, after a poor experience with another estate agents last year this has given me reassurance and the process has been very smooth with Hannells. Overall a great experience so far....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 17, 2023
View all comments
(1)
Hi Holly, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely feedback. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 17,2023
Jan 17,2023
0
people found
this helpful
this helpful
Fantastic end to end service, experts in their field & a worthwhile service, invaluable for advice & keeping updated & informed....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 16,2023
Jan 16,2023
0
people found
this helpful
this helpful
Superb.. house on market.. 10 viewers lined up.. first viewed in bought house.. another excellent smooth transaction with Hannels. Everyone of the team is amazing..
Aimee you have been a star.. personal touch so treasured.. thankyou all soo much see you all soon
'Want your sell ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 16,2023
Jan 16,2023
0
people found
this helpful
this helpful
Highly recommend this estate agent! My personal experience is that these are a family run team that genuinely care, there’s been tears and stressful times but never did they fail to reassure me that they would work to the best of their ability to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2023
Jan 15,2023
0
people found
this helpful
this helpful
The whole team in the Chellaston branch are highly professional, thorough and above all totally dedicated to the service they provide to us as individual customers. They made the entire process of selling our house, from valuation to completion, as painless and timely as possible ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 13,2023
Jan 13,2023
0
people found
this helpful
this helpful
Very quick with the whole process. They kept us updated at all time. Aimee was always cheerful and positive. From booking our first viewing to having an offer accepted and advising us on solicitors they have been a big help....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12,2023
Jan 12,2023
0
people found
this helpful
this helpful
House photographed 11:30 Tuesday … approved and online by 8pm. First viewing Wednesday at 1pm - asking price offer accepted by Wednesday 2:30pm. What more is there to say? Thanks to the team in particular to Heather sending emails at 8pm - you are a star!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 11,2023
Jan 11,2023
0
people found
this helpful
this helpful
We decided to use Hannells to help us find the right people to rent our property. We were so impressed that we have now decided that they will act as landlords on our behalf. It is an affordable and easy option, taking the stress away ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 11,2023
Jan 11,2023
0
people found
this helpful
this helpful
I am happy with the service so far. The initial viewing arrangements were brought forward at my request at short notice (as I was so keen to see the property) and this was accommodated by Hannells, I really appreciated the flexibility. I am also very ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 11, 2023
View all comments
(1)
Hi Kelly, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover so far. It was so lovely to read and we are really pleased that you have been happy. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 10,2023
Jan 10,2023
0
people found
this helpful
this helpful
Olivia has been brilliant if I needed anything she was always there to help, always on time and always keeping me updated. Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 09,2023
Jan 09,2023
0
people found
this helpful
this helpful
Remarkable service from the team at Hannels.
They handelled my case vey professionally, quick and easy. I really liked the people I was chatting to. They gave me good advice showed me the property and are the best at making this happen for my first ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 05,2023
Jan 05,2023
0
people found
this helpful
this helpful
I get regular emails everytime there is a potential viewing, I also get all call after a viewing to give me a update on how the viewing went.
The staff are all very friendly and knowledge.
I would recommend anybody to use Hannells...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 06, 2023
View all comments
(1)
Hi Mark, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was a joy to read your lovely feedback and that you would recommend Hannells to family and friends. We will now look forward to taking you through to completion. Kind Regards, Lauren and the whole team here at Littleover. ...
Jan 04,2023
Jan 04,2023
0
people found
this helpful
this helpful
Thank you to everyone who’s helped us at Hannells. The service has been fantastic and the team really have taken interest and care with the search and purchase of our dream home.
A big thank you to Michelle T who’s helped us with ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03,2023
Jan 03,2023
0
people found
this helpful
this helpful
Just like to say a massive thank you to Eliza, so lovely and professional in her job, amazing in her commutation when you have any question or problems, so keep up the great work....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 29,2022
Dec 29,2022
0
people found
this helpful
this helpful
As usual our sale was sucessfully carried out very professional by Hannells - we were kept up the date at all the stages of the sale....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 29,2022
Dec 29,2022
0
people found
this helpful
this helpful
Can’t praise Hannels Chaddesden enough. The property went live on Tuesday 20th December. By Thursday 22nd December, three interested parties had viewed the property and two offers had been received at the full asking price. Communication between all parties was excellent....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 23,2022
Dec 23,2022
0
people found
this helpful
this helpful
Me and my wife have had a great experience with Hannell's, in particular Aimee and Lorna they been fantastic thus far. Communication has been excellent and the process has been quick and smooth. Thank you for your great service, Max & Nathalia...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 23,2022
Dec 23,2022
0
people found
this helpful
this helpful
I have had dealing with various EA who do not always maintain professionalism however, the Alvaston Branch always presented as welcoming and polite.
They were welcoming and kind when I contacted them initially to view a property right through to when I completed on my ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 21,2022
Dec 21,2022
0
people found
this helpful
this helpful
We had a valuation of our property and proceeded with the service for the sale of our house. All staff we came across in the Alvaston branch were professional courteous and helpful. We would definitely recommend this local estate....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20,2022
Dec 20,2022
0
people found
this helpful
this helpful
Amazing experience with all the staff at Hannells. From selling my house to buying my new property. The updates and phone calls were brilliant. The staff at Hannells are professional, polite and I felt looked after throughout my move. I want to thank Hannells Littleover ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 21, 2022
View all comments
(1)
Hi Carol, thank you so much for taking the time to write about your experience with Hannells. Such lovely feedback. It has been an absolute pleasure in working with you to sell your lovely home. We really hope you enjoy your 1st Christmas in your beautiful new home. Again thank you so much for your lovely words. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 20,2022
Dec 20,2022
0
people found
this helpful
this helpful
Smooth throughout the whole process, always responded back with any queries i had and were nice friendly people. Would recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20,2022
Dec 20,2022
0
people found
this helpful
this helpful
So far Hannells have helped me find a property after a year + of searching. They’ve always been helpful and so far on a property purchase been great....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 19,2022
Dec 19,2022
0
people found
this helpful
this helpful
Excellent service from Olivia from the first meeting to getting property on the market. Professional, courteous and personable. Makes a landlords life much easier when dealing with like minded people...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 19,2022
Dec 19,2022
0
people found
this helpful
this helpful
Very professional and helpful with putting my property on the market. Pleased with the agent and agency. Will use them again....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 17,2022
Dec 17,2022
0
people found
this helpful
this helpful
It
Was amazing experience with hannells good people helpfull people
They always replied to my email they also solve any issue
They also following my case
I'm so happy with then so far...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 19, 2022
View all comments
(1)
Hi Babar, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was lovely to read your very kind words. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 17,2022
Dec 17,2022
0
people found
this helpful
this helpful
All the team at HC have been excellent. Working very efficiently and keeping me informed at each step of the way. Thanks guys your all FAB...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 17,2022
Dec 17,2022
0
people found
this helpful
this helpful
Thank you Hannells and Olivia Mee for a fantastic service getting me into my new home… Highly recommend Thanks again...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 16,2022
Dec 16,2022
0
people found
this helpful
this helpful
Really great team who were always on hand throughout the process. This wasn't a straight forward sale and purchase, with many hurdles along the way but Hannells were great!...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 16,2022
Dec 16,2022
0
people found
this helpful
this helpful
Excellent 5 star service from valuation to completion. Staff very friendly, approachable and super efficient. Wouldn't use any other agent....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
