Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1434 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“I’ve used Hannells for a few years now over 4......”

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Feb 01,2023
Minithumbup
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Heather James
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Amy Boole
By: 'Matthew'
Feb 01,2023
0 people found
this helpful
I’ve used Hannells for a few years now over 4 properties I wouldn’t go anywhere else. I would always recommend these guys....
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“I am very pleased that I have been provided w......”

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Feb 01,2023
Minithumbup
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Olivia
By: 'Josh'
Feb 01,2023
0 people found
this helpful
I am very pleased that I have been provided with such kind & immediate customer service, thank you very much!...
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“Hannells have been very helpful for this firs......”

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Feb 01,2023
Minithumbup
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George Shore
By: 'Kenny'
Feb 01,2023
0 people found
this helpful
Hannells have been very helpful for this first-time buyer. They've kept everything concise and clearly told me what each step is and what follows. George especially has been so patient!...
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“Excellent...”

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Feb 01,2023
Minithumbup
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Olivia
By: 'Simon Fearing'
Feb 01,2023
0 people found
this helpful
Our agent Olivia mee was excellent and very professional throughout assisting us with any questions or doubts and concerns we may have had along the way.. she was polite and knowledgable and always available, she certainly went above and beyond her job requirements...
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“Olivia holroyd from lettings and Alex from sa......”

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Feb 01,2023
Minithumbup
By: 'Hadil'
Feb 01,2023
0 people found
this helpful
Olivia holroyd from lettings and Alex from sales were great and made my buying and renting journey as stress free as possible Olivia holroyd is friendly, professional and very helpful....
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“The customer support and service has been rea......”

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Feb 01,2023
Minithumbup
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Olivia
By: 'Katie cashin'
Feb 01,2023
0 people found
this helpful
The customer support and service has been really helpful thank you and we appreciate this a lot as we now are able to have a pet!...
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“Helpful and informative. Very friendly staff.......”

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Jan 30,2023
Minithumbup
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Chloe
By: 'Dimuth'
Jan 30,2023
0 people found
this helpful
Helpful and informative. Very friendly staff. Unlike the other letting agents, Hannells letting follows some modern and effective methods to support tenants....
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“A professional approach from start to finis......”

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Jan 30,2023
Minithumbup
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Oliver
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Debbie
By: 'mike'
Jan 30,2023
0 people found
this helpful
A professional approach from start to finish. Very helpful staff in all aspects making us feel relaxed knowing that we were in safe hands...
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“Fantastic start to selling my property. Sam w......”

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Jan 30,2023
Minithumbup
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Sam Harrison
By: 'Seller'
Jan 30,2023
1 people found
this helpful
Fantastic start to selling my property. Sam was very professional on his valuation and Wai did a great job taking photos and producing our advert. Viewings already booked in....
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“Superb support right from the start. House so......”

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Jan 30,2023
Minithumbup
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Debbie
By: 'Lesley'
Jan 30,2023
0 people found
this helpful
Superb support right from the start. House sold at right amount and support and team work from Hannells was amazing....
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“Great service the whole time. Gave updates wh......”

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Jan 28,2023
Minithumbup
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Amanda Aldenat
By: 'Guest'
Jan 28,2023
0 people found
this helpful
Great service the whole time. Gave updates when needed and easily accessible. Amanda was really friendly and always was happy to help...
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“I recently completed the sale of my property ......”

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Jan 28,2023
Minithumbup
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Sally
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Sam Harrison
By: 'Giacomo'
Jan 28,2023
1 people found
this helpful
I recently completed the sale of my property in Mickleover and I never once regretted choosing Hannells. In fairness, I did purchase the same property through them several years ago and I had first hand experience of their professionalism and reliability. Although the sale suddenly ...
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“Lauren and Emma are very responsibility and h......”

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Jan 27,2023
Minithumbup
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Lauren Taylor
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Emma Reeve
By: 'Angel'
Jan 27,2023
0 people found
this helpful
Lauren and Emma are very responsibility and helpful during the purchasing process, They replied my emails shortly. I'm very satisfied with their professional services....
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By: lauren taylor
Jan 27, 2023
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Good morning, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was lovely to read your lovely thoughts and that you have been satisfied with the service you have received. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Hannells. ...

“We have been dealing with the Chaddesden and ......”

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Jan 27,2023
Minithumbup
By: 'Mr and Mrs Taylor'
Jan 27,2023
0 people found
this helpful
We have been dealing with the Chaddesden and Oakwood offices. Both have been so very helpful. Very polite, efficient, kind and knowledgeable. Nothing is too much trouble. Going into the Chaddesden office you get such a warm welcome. We felt really looked after. We feel ...
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“I chose Hannells to manage the probate sale of my ......”

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Jan 25,2023
Minithumbup
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Sara Walker-Bradley
By: 'David'
Jan 25,2023
0 people found
this helpful
I chose Hannells to manage the probate sale of my late parents' house and am very glad to say that I made the right choice. Under challenging circumstances, the staff of the Allestree branch worked efficiently and with sensitivity throughout the process. My thanks to ...
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“Valuation of a property...”

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Jan 25,2023
Minithumbup
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Sam Harrison
By: 'R'
Jan 25,2023
1 people found
this helpful
Sam was very helpful when he came to value the house, giving us lots of information and tips. The paperwork from Hannells was very clear and transparent in pricing and what service they offer....
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“Sara has been brilliant throughout this whole......”

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Jan 25,2023
Minithumbup
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Sara Walker-Bradley
By: 'Jessica'
Jan 25,2023
0 people found
this helpful
Sara has been brilliant throughout this whole process. She kept me in the loop with everything that was going on and explained in detail when I didn’t understand any parts of the process....
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“Hannells Allestree supportive and attentive!...”

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Jan 25,2023
Minithumbup
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Nicola Barnard
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Sara Walker-Bradley
By: 'Genevieve'
Jan 25,2023
0 people found
this helpful
Catherine was wonderful when showing us around various properties, giving us the space we needed to explore the houses and review it in our own time. Then Sara was a brilliant support throughout the buying process, keeping track of the developments and always sharing news (...
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“I would highly recommend Hannells to my famil......”

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Jan 24,2023
Minithumbup
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Aimee Thornton
By: 'BC'
Jan 24,2023
0 people found
this helpful
I would highly recommend Hannells to my family and friends as we had a smooth and seamless experience as first time buyers. Aimee was really good at arranging viewings for us and went above and beyond to make sure we were well informed and prepared ...
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“Wonderful Service as always!...”

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Jan 24,2023
Minithumbup
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Jo Riggott
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Aimee Thornton
By: 'Samantha Jackson'
Jan 24,2023
0 people found
this helpful
We have bought and sold multiple houses through Hannells and every time they have been wonderful. All the ladies in the office are so polite, efficient and friendly. Nothing is too much trouble when you call the office and all questions are answered quickly and ...
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“Eliza is brilliant, she is always on hand and......”

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Jan 23,2023
Minithumbup
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Eliza Tudgay
By: 'Hayley'
Jan 23,2023
0 people found
this helpful
Eliza is brilliant, she is always on hand and is making the process a smooth one. Really helpful and polite...
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“All the staff are very friendly, welcoming an......”

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Jan 22,2023
Minithumbup
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Amy Boole
By: 'Anastassia Kuznetsova'
Jan 22,2023
0 people found
this helpful
All the staff are very friendly, welcoming and helpful. Would definitely recommend this agency. Thank you very much to all the staff....
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“The ladies at Hannels where so lovely. They r......”

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Jan 20,2023
Minithumbup
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Amy Boole
By: 'Lauren'
Jan 20,2023
0 people found
this helpful
The ladies at Hannels where so lovely. They really made me feel at ease. Thank you so much for a smooth and efficient transaction. X x...
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“Very proactive and supportive good supportive......”

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Jan 19,2023
Minithumbup
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Eve Holmes
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Sam Harrison
By: 'Roger'
Jan 19,2023
1 people found
this helpful
Very proactive and supportive good supportive documentation probed us to highlight key aspects of our property to help the sale stand out...
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“Excellent service throughout the selling proc......”

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Jan 19,2023
Minithumbup
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Eve Holmes
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Sarah Keeling
By: 'Dominique'
Jan 19,2023
1 people found
this helpful
Excellent service throughout the selling process. Kept in the the loop the whole way through. Referred me to a great mortgage adviser too. Definitely would use again!...
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“My experience with Eliza and colleagues as a ......”

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Jan 18,2023
Minithumbup
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Keilia
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Eliza Tudgay
By: 'Christopher Hancock'
Jan 18,2023
0 people found
this helpful
My experience with Eliza and colleagues as a customer was superb, I would highly recommend them!. Professional, knowledgeable, just great!. Thank you ladies!...
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“Excellent serviceStaff at the Littleover br......”

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Jan 18,2023
Minithumbup
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Lauren Taylor
By: 'Julie hill'
Jan 18,2023
0 people found
this helpful
Excellent service Staff at the Littleover branch kept us updated with viewing and were very helpful and informative. They managed to secure a fast sale at the price we wanted. Thank you team....
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By: lauren taylor
Jan 20, 2023
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Hi Julie, I hope you are well. Thank you for taking the time to write about the experience you have received from the staff at Littleover Hannells. It was so lovely to read that you were happy with the excellent service you have received. We will now look forward to taking you through to completion. Kind Regards, Lauren and the whole team here at Littleover. ...

“Very professional and helpful, Eliza was grea......”

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Jan 18,2023
Minithumbup
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Eliza Tudgay
By: 'Charlotte'
Jan 18,2023
0 people found
this helpful
Very professional and helpful, Eliza was great at keeping me updated and was easily contactable. Definitely recommend using them to purchase a property....
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“Great experience in buying my first home...”

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Jan 18,2023
Minithumbup
By: 'Evans'
Jan 18,2023
1 people found
this helpful
Great experience in buying my first home from both Laura and Anna. They were both very helpful with negotiating my offer. Would highly recommend...
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“We are verypleasedwiththeservice....”

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Jan 18,2023
Minithumbup
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Sam Harrison
By: 'Brenda'
Jan 18,2023
1 people found
this helpful
We are very pleased with the service we have received so far from Hannells with the sale of our house from the office staff, Sam Harrison who valued it and the young took the photos they have all been very pleasant and helpful...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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