Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1434 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Great agents, kept me informed all through th......”

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Feb 17,2023
Minithumbup
By: 'daintymeg'
Feb 17,2023
0 people found
this helpful
Great agents, kept me informed all through the process, very professional and helpful, I was very apprehensive at the start of the sale but nothing was to much to put my mind at ease, everything was seamless because of their proffianonlism and helpfulness and cannot ...
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By: lauren taylor
Feb 20, 2023
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Hi Mr Dainty, Thank you for taking the time to leave such a brilliant review of your moving experience with the Littleover team. We were delighted when we saw it and that you scored us a full 5 out of 5, On behalf of the whole team here at Hannells Littleover thank you for your custom and we hope that we can be of service to you again in the future! Kind Regards Lauren and the whole team here at Littleover. ...

“Thorough Professionals...”

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Feb 17,2023
Minithumbup
By: 'Andy'
Feb 17,2023
0 people found
this helpful
Hannells Estate Agents have been thoroughly professional in assisting me sell a property in Chaddesden, Derby. They have turned up on time to every appointment, responded promptly to every query and kept me informed every step of the way. Their well written and honest property ...
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“Hannells were swift to advertise my property ......”

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Feb 16,2023
Minithumbup
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Sarah Keeling
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Eve Holmes
By: 'Mrs Archer'
Feb 16,2023
0 people found
this helpful
Hannells were swift to advertise my property once I had signed with them, the marketing was excellent, they were able to show round potential buyers quickly and managed to get us a reasonably quick sale. This part was excellent and could not have asked more ...
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“80 perth street made easy...”

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Feb 16,2023
Minithumbup
By: 'Jane'
Feb 16,2023
0 people found
this helpful
The staff at Hannels Chaddesden office are extremely professional, knowledgeable in there field and extremely caring of there customers. Hannels have taken all the stress of selling my dad's house away and made it a real pleasurable experience....
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Comment on agent fees
Good
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“Always so helpful, friendly, really make a st......”

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Feb 15,2023
Minithumbup
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Lorna
By: 'Stefan'
Feb 15,2023
0 people found
this helpful
Always so helpful, friendly, really make a stressful situation painless I'm not massively talented with tech/paperwork but hannels team have been soo helpful. I also work away or long days so they also went the extra mile with me, accommodating my work hours into ...
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“Lauren was really helpful when we first went ......”

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Feb 15,2023
Minithumbup
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Lauren Taylor
By: 'Stephanie Smith'
Feb 15,2023
0 people found
this helpful
Lauren was really helpful when we first went in to Hannels for some help and guidance and where to start and when we could get photos and someone round to the house to value, since then it has been a quick process and already viewings ...
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By: lauren taylor
Feb 17, 2023
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Hi Stephanie, thank you so much for leaving such a brilliant review on your Grandma's experience with myself and the team here at Littleover. Being the local agent, we do pride ourselves on our customer service so we were delighted to see that you left us 5 stars. On behalf of the whole team here, thank you. Kind Regards Lauren and the whole team here at Littleover. ...

“So far so great? Thank you Emma and Team. I l......”

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Feb 15,2023
Minithumbup
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Emma Reeve
By: 'Helen Patrick'
Feb 15,2023
0 people found
this helpful
So far so great? Thank you Emma and Team. I look forward to working with you as the purchase progresses....
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By: lauren taylor
Feb 17, 2023
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Hi Helen, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover so far. We are so pleased to hear that so far you have found the service great. We will now look forward to taking you through to completion and moving you in to your beautiful new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Excellent and efficient service right from th......”

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Feb 14,2023
Minithumbdown
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Aaron Curd
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George Shore
By: 'Dave W'
Feb 14,2023
0 people found
this helpful
Excellent and efficient service right from the start. Very knowledgeable and kept me informed and up to date all the way through. Would highly recommend!...
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“Olivia was brilliant with us and made letting......”

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Feb 13,2023
Minithumbup
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Olivia
By: 'Dan and Kaylee'
Feb 13,2023
0 people found
this helpful
Olivia was brilliant with us and made letting the property very easy and stress free, right from the very first viewing to collecting the keys. Would highly recommend...
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“Best Estate Agent...”

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Feb 12,2023
Minithumbup
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George Shore
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Niki Younger
By: 'Satisfied Customer'
Feb 12,2023
0 people found
this helpful
I'm a returning customer. So far, I received excellent service by the Hannells Chellaston Branch. All the staffs were very polite and informative....
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“Initial property valuation found to be low to......”

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Feb 10,2023
Minithumbup
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Sam Harrison
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Eve Holmes
By: 'Bainbridge'
Feb 10,2023
0 people found
this helpful
Initial property valuation found to be low to mid point of all valuations. The agent made this a simple and straight forward process to achieve a realistic recommended selling price. Promoting / advertising the property appeared smoothly handled by the office team with good feedback throughout. ...
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“George has been very helpful throughout the p......”

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Feb 10,2023
Minithumbup
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George Shore
By: 'Kate Walmsley'
Feb 10,2023
0 people found
this helpful
George has been very helpful throughout the process of marketing and selling our property and putting in an offer that was accepted on another property....
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“Excellent service managing clients onboarding......”

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Feb 09,2023
Minithumbdown
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Chloe
By: 'S'
Feb 09,2023
0 people found
this helpful
Excellent service managing clients onboarding and providing me as a landlord with information on a timely basis. Support has been highly appreciated...
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“Being a first time buyer, I honestly had no e......”

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Feb 07,2023
Minithumbup
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Lauren Taylor
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Emma Reeve
By: 'Daniel'
Feb 07,2023
0 people found
this helpful
Being a first time buyer, I honestly had no experience how property sales or negotiations are done. The team at Hannells Littleover Branch has been very helpful with the process so far. They kept me updated with properties in my price range and also asked ...
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By: lauren taylor
Feb 07, 2023
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Hi Daniel, Thank you so much for taking the time to write about your moving experience with the Littleover branch so far, it was really lovely to see your fantastic feedback. The team were delighted when they saw it. On behalf of the whole team here at Hannells Littleover thank you and we will look forward to taking you through to completing on your new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Renting...”

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Feb 07,2023
Minithumbup
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Olivia
By: 'Jack williams'
Feb 07,2023
0 people found
this helpful
Honestly can't thank olivia mee enough, so helpful throughout the whole process, first time using an agent so was nice to be walked through most steps. can't wait to move in. 10/10...
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“We found everyone and in particular Sarah - ......”

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Feb 06,2023
Minithumbup
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Sarah Keeling
By: 'Diane'
Feb 06,2023
1 people found
this helpful
We found everyone and in particular Sarah - at Hannells to be at all times friendly, professional and helpful during quite a protracted property sale....
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“I would say that the service that has been gi......”

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Feb 06,2023
Minithumbup
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Jo Riggott
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Michelle Tinson
By: 'Kevin Thompson'
Feb 06,2023
0 people found
this helpful
I would say that the service that has been given by everyone at Hannells has been first class, professional service. All delivered with professionalism and with respect and dignity. To everyone at Hannells on Nottingham Road a massive thank you...
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“This is our third house sale in recent years ......”

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Feb 05,2023
Minithumbup
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Jessica
By: 'Mark & Suzanne'
Feb 05,2023
0 people found
this helpful
This is our third house sale in recent years managed by Hannells (two with the Littleover branch and one with the Mickleover branch). During our current sale, every step of the way has been excellent and very friendly. From initial contact made with Jess the ...
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By: lauren taylor
Feb 06, 2023
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Hi Mark and Suzanne, Thank you so much for you positive review of your moving experience with the Littleover branch, it was really lovely to read your feedback. The team were delighted when they saw it and we're pleased that we get your seal of approval! On behalf of the whole team here at Hannells Littleover thank you and we will look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Would not except legitimate method of payment......”

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Feb 03,2023
Minithumbup
By: 'Graham Wren'
Feb 03,2023
0 people found
this helpful
Would not except legitimate method of payment i.e. by cheque for services. Changed energy supplier without notification. otherwise all went well....
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“olivia mee was so helpful with me finding my ......”

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Feb 03,2023
Minithumbup
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Olivia
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Chloe
By: 'caitlin'
Feb 03,2023
0 people found
this helpful
olivia mee was so helpful with me finding my first new home. she took in to consideration where I work and that I have to use public transport to make sure the home I was moving in to was suitable for me. THANKYOU XX...
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“Excellent and quick service. Very good commun......”

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Feb 03,2023
Minithumbup
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Debbie
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Tom
By: 'Pawel'
Feb 03,2023
0 people found
this helpful
Excellent and quick service. Very good communication. Debbie is a very very helpful. Tom was always punctual and very nice. Highly recommended. Thank you...
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“SIMPLY THE BEST...”

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Feb 03,2023
Minithumbup
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Lorna
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Michelle Tinson
By: 'Anthony Simpson'
Feb 03,2023
0 people found
this helpful
I cannot recommend the Chaddesden team highly enough. Extremely proactive and prepared to go the extra mile to find the property you are searching for. Nothing is too difficult.Their advice is invaluable and depth of knowledge immense. Lorna, Jo, Richard and Michelle are worthy ...
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“Since I moved in to my property they have bee......”

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Feb 02,2023
Minithumbup
By: 'Patrick'
Feb 02,2023
0 people found
this helpful
Since I moved in to my property they have been a big help with everything I needed help with, very polite too....
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“Olivia was wonderful from start to end!The t......”

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Feb 02,2023
Minithumbup
By: 'LIZ N'
Feb 02,2023
0 people found
this helpful
Olivia was wonderful from start to end! The turn around was fast and communication was fantastic. We had a small window to arrange the move and Olivia made sure that happened. Our house is beautiful we are so happy here. Thankyou for everything....
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“Amazing experience with Hannells, great commu......”

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Feb 02,2023
Minithumbup
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Jo Riggott
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Aimee Thornton
By: 'Adrian'
Feb 02,2023
0 people found
this helpful
Amazing experience with Hannells, great communication from start to finish and very helpful and friendly staff. Would definatly recommend this company if your looking to buy or sell your house....
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“So far, so good! We found suitable tenants in......”

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Feb 02,2023
Minithumbup
By: 'Antony'
Feb 02,2023
0 people found
this helpful
So far, so good! We found suitable tenants in good time and funds have been transferred in a timely and efficient manner. We hope to continue a positive relationship for the foreseeable future....
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“Sarah from Hannells Mickleover went the extra......”

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Feb 02,2023
Minithumbup
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Sarah Keeling
By: 'Dawn Gee'
Feb 02,2023
1 people found
this helpful
Sarah from Hannells Mickleover went the extra mile to support our purchase, Sarah and the team provided a very efficient and professional service, providing constant updates to the current situation. Extremely good service which we would definitely recommend. Thank you to Sarah and the team ...
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“Hannells have provided excellent service....”

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Feb 02,2023
Minithumbup
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Debbie
By: 'Hilton'
Feb 02,2023
1 people found
this helpful
Hannells have provided excellent service. Every member of staff I dealt with were friendly, efficient & professional. Usually very easy to contact people, but if not immediately available they "phoned back" promptly. Particular praise for Debbie Jenkins who was really good at ensuring all parties were ...
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“We definitely made the right choice in choosi......”

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Feb 01,2023
Minithumbup
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Jo Riggott
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Michelle Tinson
By: 'A'
Feb 01,2023
0 people found
this helpful
We definitely made the right choice in choosing Hannels Chaddesden to market our house which has been such a smooth effortless process with them in getting our house to sold subject to contract. Many thanks to all the team and specially to Michele who has ...
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“First time landlords...”

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Feb 01,2023
Minithumbup
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Olivia
By: 'MD'
Feb 01,2023
0 people found
this helpful
As first time landlords and unfamiliar with some of the procedures, we were very impressed with Olivia H. She was extremely professional, knowledgeable and guided us through, explaining everything as we went. Was on hand regularly to advise and replied promptly to any queries we ...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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