Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1434 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“My House Move...”

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Mar 15,2023
Minithumbup
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Sara Walker-Bradley
By: 'Rob'
Mar 15,2023
0 people found
this helpful
Having not moved for around 25 years, we were a little apprehensive about how things would go and what dealing with an estate agent would be like. Needn’t have worried as had excellent experience selling our house with Hannells. From the sales side with Sarah ...
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“Excellent service from Aimee and the team, th......”

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Mar 15,2023
Minithumbup
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Aimee Thornton
By: 'Paul'
Mar 15,2023
0 people found
this helpful
Excellent service from Aimee and the team, they were very organised and fast and speedy response when dealing with them. They made the process painless and we would definitely recommend them....
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“Excellent!...”

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Mar 14,2023
Minithumbup
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Heather James
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Eliza Tudgay
By: 'Mark'
Mar 14,2023
0 people found
this helpful
Very professional and friendly staff. So far down the line, we have received excellent and efficient service. Would definitely recommend to anyone looking for a dedicated local estate agent!...
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“The Chaddesden team, in particular Michelle, ......”

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Mar 13,2023
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Jo Riggott
By: 'SJohn'
Mar 13,2023
0 people found
this helpful
The Chaddesden team, in particular Michelle, Amy, Jo, and Emma (Oakwood) have demonstrated excellent customer service, they have shown kindness and patience in looking after my father during the stages of selling and buying his new home, the home where he has lived for over 45 ...
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“All staff are very nice n all helped me wen I......”

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Mar 09,2023
Minithumbup
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Alex Simpson
By: 'Marina'
Mar 09,2023
0 people found
this helpful
All staff are very nice n all helped me wen I didn’t understand something.Thay always kept in tough every week with up date n more if needed. I would definitely recommend them to anyone.I cannot say one horrible thing about anyone of ...
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By: lauren taylor
Mar 11, 2023
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Hi Marina, Thank you for such a positive review of your moving experience with Hannells Littleover. Myself and the rest of the team were really pleased when we saw this and we are delighted that you'd be happy to recommend our services! On behalf of the whole team here at Hannells Littleover thank you for your custom and we hope we can be of service to you again in the future! All the best, Lauren and the whole team here at Littleover. ...

“Amazing service from initial house valuation ......”

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Mar 09,2023
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Debbie
By: 'Chris'
Mar 09,2023
0 people found
this helpful
Amazing service from initial house valuation all the way through to sales progression. Would not hesitate to recommend Hannells Chellaston to family and friends....
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“Excellent level of service...”

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Mar 08,2023
Minithumbup
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Sarah Gascoigne
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Sara Walker-Bradley
By: 'Lee'
Mar 08,2023
0 people found
this helpful
Hannells have been great - professional, excellent communicators, incredibly friendly, reassuring throughout. Would definitely use them again in the future!...
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“Fantastic Service...”

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Mar 08,2023
Minithumbup
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Debbie
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Niki Younger
By: 'Chris'
Mar 08,2023
0 people found
this helpful
Fantastic service from all at the Chellaston office. From first meeting to arrange valuation through to completion everyone has been friendly, professional and efficient, keeping me up to date throughout and chasing up queries and issues to keep things moving. I would thoroughly recommend using ...
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“Great experience with Hannels as they were ke......”

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Mar 06,2023
Minithumbdown
By: 'angela'
Mar 06,2023
0 people found
this helpful
Great experience with Hannels as they were keen and efficient throughout the whole process. I can't thank them enough. I dealt with Mickleover and Chelleston branches and they were booth as efficient, friendly and professional as each other. They are on the ball unlike some ...
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“Unfailingly Polite and Stress Free!...”

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Mar 06,2023
Minithumbup
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Eve Holmes
By: 'Stuart'
Mar 06,2023
0 people found
this helpful
After a painful previous involvement with another estate agent, we found Eve at Hannells in their Mickleover Office. In the space of a single week we had our offer to purchase accepted and the formalities completed, subject to contract. Unfailingly polite, organised and efficient the ...
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“I have nothing but praise for Sarah and her t......”

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Mar 05,2023
Minithumbup
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Sarah Keeling
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Sam Harrison
By: 'SUE Barradell'
Mar 05,2023
0 people found
this helpful
I have nothing but praise for Sarah and her team at the Mickleover Branch of Hannels. I genuinely believe without their skill and assistance my mum's property sale would not have gone through. It was a difficult sale but they handled in with the utmost ...
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“Excellent service. We're very quick and profe......”

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Mar 03,2023
Minithumbup
By: 'Andrew'
Mar 03,2023
0 people found
this helpful
Excellent service. We're very quick and professional and kept us up to date with everything as soon as they could. We're really good and I would highly recommend them....
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“HelloVery polite and efficient service provi......”

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Mar 02,2023
Minithumbup
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Lauren Taylor
By: 'Barinder'
Mar 02,2023
0 people found
this helpful
Hello Very polite and efficient service provided by Hannells. Was kept up to date every step of the way through to put offer being accepted....
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By: lauren taylor
Mar 03, 2023
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Hi Barinder! Thank you for such a positive review of your moving experience with Hannells. Myself and the rest of the team will really pleased when we saw it. On behalf of the whole team here at Hannells, thank you for your custom and we hope you are enjoying your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“It was great experience. All team was good. T......”

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Mar 02,2023
Minithumbup
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Alex Simpson
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Emma Reeve
By: 'Amandeep'
Mar 02,2023
0 people found
this helpful
It was great experience. All team was good. They have updated us on time . All staff was kind ,respectful and polite...
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By: lauren taylor
Mar 06, 2023
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Hi Amandeep, Thank you for taking the time to leave such a brilliant review of your moving experience with the Littleover team. We were delighted when we saw it and that you scored us a full 5 out of 5. On behalf of the whole team here at Hannells Littleover thank you for your custom and we hope that we can be of service to you again in the future! Enjoy your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Highly Recommended...”

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Feb 28,2023
Minithumbup
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Sarah Keeling
By: 'Sam'
Feb 28,2023
0 people found
this helpful
From the moment we met Sarah, we knew she was the one to sell for us! She is friendly, super efficient and her knowledge of the local area is amazing! She has contacts in all the right places, will keep you informed the whole way ...
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“Really kind, helpfull, and skilled people. No......”

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Feb 27,2023
Minithumbup
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Lorna
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Michelle Tinson
By: 'Vasileios'
Feb 27,2023
0 people found
this helpful
Really kind, helpfull, and skilled people. No wonder why it is one of the most successfull real estate offices in Derby....
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“Great team from start to finish...”

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Feb 27,2023
Minithumbup
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Jo Riggott
By: 'Vicki'
Feb 27,2023
0 people found
this helpful
Hannells we're fantastic throughout all aspects of our house sale. Really personable and informative and never too busy to talk to us or make calls etc on our behalf. Great team - thank you so much...
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“Approachable friendly staff. Good at keeping ......”

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Feb 25,2023
Minithumbup
By: 'Cally Leeming'
Feb 25,2023
0 people found
this helpful
Approachable friendly staff. Good at keeping onging comminication. Knowledgeable on situation and planning. Always kept in the loop regarding feedback on viewings and viewings happened regularly....
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“From the initial valuation the Hannells chell......”

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Feb 24,2023
Minithumbup
By: 'Paul'
Feb 24,2023
0 people found
this helpful
From the initial valuation the Hannells chellaston team have been fantastic, we were always kept updated along the process and they were always on the phone if we needed any further help! Would highly recommend the whole team to anyone looking to sell....
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“Very helpful and they always answer the phone......”

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Feb 23,2023
Minithumbup
By: 'Gezim Uruqi'
Feb 23,2023
0 people found
this helpful
Very helpful and they always answer the phone No problems I would use them again They done all the checks required...
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“I would like to say thank you to the the lett......”

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Feb 22,2023
Minithumbup
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Olivia
By: 'Paul Alcock'
Feb 22,2023
0 people found
this helpful
I would like to say thank you to the the lettings team at Chellaston, particularly Olivia Mee. We were away when our tenant served notice, one email to Olivia and she took care of everything. Even though our tenant only gave the minimum notice Olivia ...
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“Excellent Estate Agency...”

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Feb 21,2023
Minithumbdown
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Amy Boole
By: 'SUSAN'
Feb 21,2023
0 people found
this helpful
keeps you informed all the way through the process. Staff are all very pleasant and friendly and keep you calm when things are starting to slip back, keeping it local keeps you close to the staff who know the area in which they are operating...
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“Olivia has been an excellent help throughout ......”

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Feb 21,2023
Minithumbup
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Olivia
By: 'Meg'
Feb 21,2023
0 people found
this helpful
Olivia has been an excellent help throughout my dealings with hannels. She is knowledgeable, compassionate and very informative. Would definately reccomend Hannells....
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“Very happy with the service received from all......”

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Feb 20,2023
Minithumbup
By: 'Jack'
Feb 20,2023
0 people found
this helpful
Very happy with the service received from all Hannells Littleover. From start to finish communication was prompt but not excessive - they didn't try the hard sell or overly push extra products - just what we needed to know and when. Every member of staff ...
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By: lauren taylor
Feb 20, 2023
View all comments (1)
Hi Jack, Thank you for taking the time to leave such a brilliant review of your moving experience with the Littleover team. We were delighted when we saw it and that you scored us a full 5 out of 5, Our team pride ourselves on their communication so we were really pleased that you noticed it enough to include it in your review. On behalf of the whole team here at Hannells Littleover thank you for your custom and we hope that we can be of service to you again in the future! Enjoy your lovely new ...

“Very helpful and friendly staff. They sold th......”

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Feb 20,2023
Minithumbup
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Aimee Thornton
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Lorna
By: 'Carly Antoszkiw'
Feb 20,2023
0 people found
this helpful
Very helpful and friendly staff. They sold the house very quickly for us. We would definitely recommend Hannels to others selling/buying....
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“Me and my husband had a great experience with......”

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Feb 20,2023
Minithumbup
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Lorna
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Aimee Thornton
By: 'Liz'
Feb 20,2023
0 people found
this helpful
Me and my husband had a great experience with Hannell's, in particular Aimee and Lorna have been fantastic with communicating everything with us. If we were unsure of anything they were also happy to help, and nothing felt like too much trouble. Service has been ...
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“Fantastic service. Very professional...”

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Feb 18,2023
Minithumbup
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Olivia
By: 'Olivia'
Feb 18,2023
0 people found
this helpful
My experience with Hannells has been very pleasant, professional and super helpful all thanks to my lovely agent Olivia Mee. She has been wonderful throughout the whole process, very helpful and considerate. Olivia has responded to all my queries attentively and overall been amazing....
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“The staff have been really quick and efficien......”

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Feb 17,2023
Minithumbup
By: 'Rhiannon'
Feb 17,2023
0 people found
this helpful
The staff have been really quick and efficient, and friendly and helpful. So much better than any other place I’ve been looking to buy through, couldn’t have asked for more....
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“very happy with the way they assisted me unti......”

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Feb 17,2023
Minithumbup
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Chloe
By: 'Lovemore'
Feb 17,2023
0 people found
this helpful
very happy with the way they assisted me until I moved into the property. They gave their all and I'm pleased 😌...
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“Hannells (Alvaston branch) are the best bunch......”

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Feb 17,2023
Minithumbdown
By: 'Lukas'
Feb 17,2023
0 people found
this helpful
Hannells (Alvaston branch) are the best bunch of people around if you want to buy or sell your house. Their responsiveness is impeccable and they always gets done what needs to be done, quick and without any BS. Thanks Hannells team( Tracy Fox, Amy Boole) ...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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