Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1434 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Hannells, experts in park homes...”

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Apr 15,2023
Minithumbup
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Niki Younger
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Aaron Curd
By: 'Maxine'
Apr 15,2023
0 people found
this helpful
I am so grateful to the Hannells staff for steering me through this sale. I was a complete newbie in the area of park homes, but Niki and Aaron saw me through it in a very short time. Of course it was a modestly priced ...
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“Excellent service so far. Staff are friendly,......”

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Apr 14,2023
Minithumbup
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Jo Riggott
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Lorna
By: 'Katrina'
Apr 14,2023
0 people found
this helpful
Excellent service so far. Staff are friendly, efficient and professional and have kept us up to date with all developments along the way. Definitely would recommend Hannells to anyone wanting to sell their property....
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“I’ve been so impressed with the level of serv......”

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Apr 14,2023
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Debbie
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Aaron Curd
By: 'Hannah'
Apr 14,2023
0 people found
this helpful
I’ve been so impressed with the level of service received throughout the process. Debbie worked so hard to ensure we got to completion. Thank you 🙏...
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“All the staff at your Allestree branch were f......”

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Apr 14,2023
Minithumbup
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Sara Walker-Bradley
By: 'Dale'
Apr 14,2023
0 people found
this helpful
All the staff at your Allestree branch were first class , offering a professional and courteous approach at all times , Sara in particular in the after sales team was always willing to go the extra mile. hannels did exactly what it said on the tin Well ...
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“They are doing a great job and the staff memb......”

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Apr 12,2023
Minithumbup
By: 'Kuljeet'
Apr 12,2023
0 people found
this helpful
They are doing a great job and the staff members are very polite. They helped me out with buying a property....
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By: lauren taylor
Apr 17, 2023
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Hi Kuljeet, I hope you are well. Thank you for taking the time to write about your experience with the team here at Hannells Littleover. We will now look forward to taking you through to completing on your beautiful new home. Kind Regards Lauren and the whole team here at Littleover. ...

“First time buyer purchase...”

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Apr 07,2023
Minithumbup
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Amanda Aldenat
By: 'Lauren'
Apr 07,2023
0 people found
this helpful
We have recently bought our first home, which was sold by Hannells. We’d like to thank Amanda for keeping us updated and chasing solicitors on both sides to progress the sale. Hannells helped to make the process feel a lot smoother!...
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“Great enthusiastic support throughout the pro......”

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Apr 04,2023
Minithumbup
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Sam Harrison
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Eve Holmes
By: 'Roger'
Apr 04,2023
0 people found
this helpful
Great enthusiastic support throughout the process Sale went through in 3 months with no hitches Kept us informed throughout the process...
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“Professional staffs, they know what to do. Th......”

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Apr 01,2023
Minithumbup
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Alex Simpson
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Amanda Aldenat
By: 'Hayat'
Apr 01,2023
0 people found
this helpful
Professional staffs, they know what to do. The most important thing, they will give you update from start to completion....
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By: lauren taylor
Apr 04, 2023
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Hi Hayat, Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your fantastic feedback and how pleased you have been with the service you have received from our team. It has been a pleasure working with you. Kind Regards Lauren and the whole team here at Littleover. ...

“Very professional service. Great communicatio......”

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Apr 01,2023
Minithumbup
By: 'Daniel'
Apr 01,2023
0 people found
this helpful
Very professional service. Great communication no hidden surprises. My local Hannellls provide really good experience as described on the website. Used them either to purchase and selling my property. Highly recommended Thank you...
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“Amazing customer service from Michelle and Ai......”

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Mar 31,2023
Minithumbup
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Michelle Tinson
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Aimee Thornton
By: 'Abbie'
Mar 31,2023
0 people found
this helpful
Amazing customer service from Michelle and Aimiee at Chaddesden Hannels - Very polite, welcoming and helpful. Thank you again for all your help so far...
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“What a great team at the Mickleover branch.I......”

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Mar 31,2023
Minithumbup
By: 'Sally Allen'
Mar 31,2023
0 people found
this helpful
What a great team at the Mickleover branch. I had so much going on with my dad in hospital and me staying with my mum who has dementia and Sally and the team were very understanding and helpful. Even when I had little blips because ...
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“All the staff are extremely friendly, profess......”

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Mar 30,2023
Minithumbup
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Lorna
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Aimee Thornton
By: 'Debs'
Mar 30,2023
0 people found
this helpful
All the staff are extremely friendly, professional and very happy to help where they can. They’ve reassured and guided us through some tricky decisions. Highly recommend using Hannells....
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“I would thoroughly recommend Hannells to sell......”

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Mar 30,2023
Minithumbup
By: 'Katrina'
Mar 30,2023
0 people found
this helpful
I would thoroughly recommend Hannells to sell your property based on the level of support, professionalism and empathy they have showed me during the challenging process of buying and selling properties! In addition, the agents would keep me regularly updated and advise me accordingly which ...
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By: lauren taylor
Apr 04, 2023
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Hi Katrina, Thank you so much for taking the time to write about you experience with Hannells Littleover. It has been a pleasure working with you and we will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“The team were personal and really helpful. Wh......”

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Mar 30,2023
Minithumbdown
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George Shore
By: 'Laura'
Mar 30,2023
0 people found
this helpful
The team were personal and really helpful. While at all times being professional. Thank you Hannell's team for making my purchase as stress free as possible....
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“I dealt with Sally, she was very helpful thro......”

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Mar 30,2023
Minithumbdown
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Sally
By: 'Das Rai Bahadur Simranjit Gill'
Mar 30,2023
0 people found
this helpful
I dealt with Sally, she was very helpful throughout the whole process. The whole team were friendly and made the process very easy and smooth....
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“A fantastic team...”

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Mar 29,2023
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Eliza Tudgay
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Heather James
By: 'Michael'
Mar 29,2023
0 people found
this helpful
The Hannells team have been fantastic. They have been quick to respond every step of the way and have been an invaluable source of knowledge....
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“Sale of my late mother's house...”

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Mar 28,2023
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Alex Simpson
By: 'Jane'
Mar 28,2023
0 people found
this helpful
Just sold my late mothers house. Alex from the Blagreaves lane office dealt with the sale. I cannot praise him enough. He was always very professional, knowledgeable and respectful. He communicated and gave updates on a regular basis. It was a very smooth sale and ...
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By: lauren taylor
Mar 29, 2023
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Hi Jane, Thank you so much for leaving such positive comments about your moving experience with Alex and the team at Littleover. Alex prides himself on excellent service so he was really pleased to see your comments! On behalf of the whole team here at Hannells Littleover, thank you for trusting us with the sale of your property and we hope we can be of service to you again in the future. Kind Regards Lauren and the whole team here at Littleover. ...

“Very Helpful...”

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Mar 27,2023
Minithumbup
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Debbie
By: 'Simon'
Mar 27,2023
0 people found
this helpful
Fantastic service, very helpful all the way through and especially Debbie who kept us up to date throughout the whole process!...
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“Great Service...”

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Mar 27,2023
Minithumbup
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Debbie
By: 'Sue Carol'
Mar 27,2023
0 people found
this helpful
Fab service from start to finish. Debbie was a star chasing regularly to push things through, finding pragmatic solutions along the way....
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“It was great to deal with Chloe. She was very......”

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Mar 26,2023
Minithumbup
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Chloe
By: 'Pieter Labuschagne'
Mar 26,2023
0 people found
this helpful
It was great to deal with Chloe. She was very prompt in getting back to us when we were looking at renting. We had several questions which she was able to help with. Always very helpful....
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“I’ve been buying a house for the first time t......”

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Mar 25,2023
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Aimee Thornton
By: 'Megan'
Mar 25,2023
0 people found
this helpful
I’ve been buying a house for the first time through Hannells, and Aimee Thornton has been absolutely incredible. She’s always been at the end of the phone whenever I needed her, super approachable and so kind. She’s made the process so much ...
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“Exceptional Service From Sarah at Allestree...”

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Mar 25,2023
Minithumbup
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Sarah Gascoigne
By: 'Amanda'
Mar 25,2023
0 people found
this helpful
I just wanted to write and share with you how amazing Sarah was today at the Allestree branch in securing my new home purchase. I went in for a face to face chat and she was friendly, efficient and displayed outstanding customer service. Thank you ...
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“Debbie Jenkins is a star. Very helpful , orga......”

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Mar 24,2023
Minithumbup
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Debbie
By: 'Milena'
Mar 24,2023
0 people found
this helpful
Debbie Jenkins is a star. Very helpful , organized, knowledgeable, nice person to work with . Always updated me with progress...
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“Excellent, friendly, professional, and kind. ......”

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Mar 23,2023
Minithumbup
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Sarah Keeling
By: 'Rachael Drinkall'
Mar 23,2023
0 people found
this helpful
Excellent, friendly, professional, and kind. They treat you with care rather than just treating you like another sale. 1st class!...
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“Michelle and Lorna at Hannels Chaddesden were......”

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Mar 22,2023
Minithumbup
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Michelle Tinson
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Lorna
By: 'Ana'
Mar 22,2023
0 people found
this helpful
Michelle and Lorna at Hannels Chaddesden were friendly, easy to tak to and supportive. It's been an amazing experience. Thank you....
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“Everyone i spoke to was very polite and helpf......”

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Mar 22,2023
Minithumbup
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Amanda Aldenat
By: 'keith'
Mar 22,2023
0 people found
this helpful
Everyone i spoke to was very polite and helpful but I have to say the real star for me was Amanda at Oakwood...
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“Hannels Chaddesden are a friendly and helpfu......”

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Mar 20,2023
Minithumbup
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Jo Riggott
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Michelle Tinson
By: 'Mary'
Mar 20,2023
0 people found
this helpful
Hannels Chaddesden are a friendly and helpful team who answer any questions you may have and are very knowledgeable about the local property market. From the valuation with Jo to the sale with Michelle we have been kept informed and updated on every step and ...
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“Excellent service, hannells are so helpful an......”

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Mar 20,2023
Minithumbup
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Lorna
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Michelle Tinson
By: 'Adil hussain'
Mar 20,2023
0 people found
this helpful
Excellent service, hannells are so helpful and they give you all the support very well done to lorna and Mitchelle that gave me the support. I was first time buyer so for me everything was new thanks to hannells with all they help my journey ...
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“Best service...”

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Mar 16,2023
Minithumbup
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Olivia
By: 'SimmiDudrah'
Mar 16,2023
0 people found
this helpful
Amazing service! The team were all helpful and friendly and gave us the contact information of all providers we would need to liaise with. Worked to our deadline and answered our never ending questions. Olivia in particular was fantastic and I would recommend her to ...
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“Amazing service and so grateful for Eliza get......”

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Mar 16,2023
Minithumbup
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Eliza Tudgay
By: 'Gurinder'
Mar 16,2023
0 people found
this helpful
Amazing service and so grateful for Eliza getting me booked in at the last minute as well as making the transaction so seamless!...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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