Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
1st Nov 2024
reviewed by 'Jack'
“Debbie was the agent I was in contact with once my offer had been accepted. Debbie was very knowledgable and ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1434 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Professional Team...”

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May 12,2023
Minithumbup
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Sara Walker-Bradley
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Sarah Gascoigne
By: 'Katherine Blair'
May 12,2023
0 people found
this helpful
The team were very professional, helpful and communicative throughout the whole sales process. They were knowledgeable and easy to talk to and i would strongly recommend them....
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“So far in our house buying experience we have......”

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May 12,2023
Minithumbup
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Aimee Thornton
By: 'Ava'
May 12,2023
0 people found
this helpful
So far in our house buying experience we have had a great experience. Very prompt responses to our emails and calls. We have found all staff in particularly Aimee transparent, helpful and honest. Aimee has taken her time to explain everything to us and has ...
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“Quick feedback and support in all the queries......”

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May 12,2023
Minithumbdown
By: 'Zani C'
May 12,2023
0 people found
this helpful
Quick feedback and support in all the queries I had. House showing and all the admin was efficient, would definitely recommend....
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“First time buyer...”

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May 11,2023
Minithumbup
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Aimee Thornton
By: 'Lily'
May 11,2023
0 people found
this helpful
I'm a first time buyer and I found a property on Rightmove, advertised by Hannells. From calling up to book a viewing and making my final offer, I found the Hannells staff extremely helpful and friendly. I had no clue of the process and I ...
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“Very friendly professional and do exactly wha......”

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May 11,2023
Minithumbup
By: 'Hallett'
May 11,2023
0 people found
this helpful
Very friendly professional and do exactly what they say they will. Cannot fault the service or the quickness of the service....
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“So helpful and accomodating! Such a lovely te......”

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May 11,2023
Minithumbup
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Chloe
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Leanna Holmes
By: 'Keala'
May 11,2023
0 people found
this helpful
So helpful and accomodating! Such a lovely team to deal with too! We dealt with Leanna for the viewings and were also able to view it again before we got the keys to measure up before moving our furniture in! Chloe was so helpful with ...
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“This is my 3rd time selling with Hannells. Th......”

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May 09,2023
Minithumbup
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Alex Simpson
By: 'Yas Ellahi'
May 09,2023
0 people found
this helpful
This is my 3rd time selling with Hannells. The service from start to finish has been exceptional. Alex called me on a regular basis to give me feedback on the sale progress and was amazing. I never felt I could not ask enough questions or ...
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By: lauren taylor
May 12, 2023
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Hi Yas, what an amazing review! Thank you so much for leaving such brilliant feedback on your moving experience with myself, Alex and the rest of the team at Littleover. We pride ourselves on our customer service so we were really happy to read your comments and see that it is most definitely noticed! On behalf of the whole team here at Hannells Littleover, thank you for your custom and we hope that we can be of service to you again in the future! All the best Lauren and the whole team here at ...

“Always helpful and polite. And always keep yo......”

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May 09,2023
Minithumbdown
By: 'Robert'
May 09,2023
0 people found
this helpful
Always helpful and polite. And always keep you informed of what is happening lovey customer care and always happy to help ....
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“Best letting agency that a person can work wi......”

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May 09,2023
Minithumbup
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Olivia
By: 'Cathleen'
May 09,2023
0 people found
this helpful
Best letting agency that a person can work with! - So helpful and fast in responding in queries asked - Works with the clients and landlords to get the best outcome - Pleasant and upbeat agents in interactions with clients Olivia Mee is a joy ...
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“Fantastic Service - would definitely recommend...”

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May 08,2023
Minithumbup
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Amanda Aldenat
By: 'Tom'
May 08,2023
0 people found
this helpful
Excellent service from beginning to end, would definitely recommend to others. Through the entire process I felt in very safe hands....
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“Lorna Nicolas and the team at Hannells on Not......”

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May 05,2023
Minithumbup
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Lorna
By: 'Jay'
May 05,2023
0 people found
this helpful
Lorna Nicolas and the team at Hannells on Nottingham Road have been a massive help and I highly recommend them to anybody....
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“Olivia M was a great point of contact through......”

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May 04,2023
Minithumbup
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Olivia
By: 'Karendeep'
May 04,2023
0 people found
this helpful
Olivia M was a great point of contact throughout the letting process of my rental property. Thanks for your help....
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“Helpful and quick to respond...”

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May 04,2023
Minithumbup
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Eliza Tudgay
By: 'Jerry'
May 04,2023
0 people found
this helpful
Hannells were very helpful and made my experience of buying my first home a quick and surprisingly stress free process. They were always quick to respond and helped me with all of the many questions I had as someone who is new to buying a ...
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“Amanda and Sarah were amazing at pushing thro......”

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May 04,2023
Minithumbup
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Amanda Aldenat
By: 'Meghan'
May 04,2023
0 people found
this helpful
Amanda and Sarah were amazing at pushing through a difficult sale. I would definitely recommend hannells and would use them in the future!...
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“Excellent attentionThe attention from Oliva......”

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May 04,2023
Minithumbup
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Olivia
By: 'Juan'
May 04,2023
0 people found
this helpful
Excellent attention The attention from Oliva was awesome, she always explained to me all the details and answer my question relative to the property and services. I highly recommend it!...
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“The staff at Hanells have been very professio......”

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May 02,2023
Minithumbup
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Jo Riggott
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Aimee Thornton
By: 'Selling property'
May 02,2023
0 people found
this helpful
The staff at Hanells have been very professional and kept us up to date all the way so far and clearly explained the processes as we move along....
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“We recently purchased and sold properties handed by the Allestree office...”

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Apr 30,2023
Minithumbup
By: 'Satisfied Customer'
Apr 30,2023
0 people found
this helpful
We recently purchased a property handed by your Allestree office and we were so impressed by the way matters were dealt with we had no hesitation in asking them to market our residence a couple of weeks ago and a sale has already been achieved....
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“Excellent service and high quality support pr......”

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Apr 30,2023
Minithumbdown
By: 'Helen Borrington'
Apr 30,2023
0 people found
this helpful
Excellent service and high quality support provided by Hannells. We are again very impressed with the level of professionalism and expertise provided....
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“Hannells in general but Sarah specifically ha......”

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Apr 28,2023
Minithumbup
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Sarah Gascoigne
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Emma
By: 'ALLEN PAGE'
Apr 28,2023
0 people found
this helpful
Hannells in general but Sarah specifically has been just excellent from start to finish in the purchase of my property. She is extremely efficient and the service provided has been superb. Amazing response time and I couldn't be happier. I am so glad to have ...
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“Hannells have been the best estate agents tha......”

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Apr 27,2023
Minithumbup
By: 'Home buyer'
Apr 27,2023
0 people found
this helpful
Hannells have been the best estate agents that we have dealt in our journey to buy a home. The appointments and branch have been friendly and professional...
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“Sold my house in a matter of days...”

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Apr 26,2023
Minithumbup
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Michelle Tinson
By: 'Timothy'
Apr 26,2023
0 people found
this helpful
Sold my house in a matter of days Having had the house up with bagshaws for 2 months with no serious interest and only 3 viewings. I put it down to the market and interest rate I spoke to my local Hannels having seen lots of there ...
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“Very friendly and helpful staff. We're curren......”

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Apr 25,2023
Minithumbup
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Lorna
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Jo Riggott
By: 'James Bucklow'
Apr 25,2023
0 people found
this helpful
Very friendly and helpful staff. We're currently half way through selling our house and buying a new one, both done through Hannells. They're always available with updates and advice for both buying and selling. It's a long process due to the nature of the business ...
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“Special thanks and acknowledgement going to L......”

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Apr 25,2023
Minithumbup
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Lorna
By: 'Mark'
Apr 25,2023
1 people found
this helpful
Special thanks and acknowledgement going to Lorna Nicholas, Mya and colleagues (Chaddesden branch) for the role played in selling my property in Oakwood. 3 viewings arranged within the first week and a subsequent sale agreed well within the month for a fair price. Very professional in ...
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“1st time experience selling a house & dealing......”

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Apr 24,2023
Minithumbdown
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Jo Riggott
By: 'Jenny'
Apr 24,2023
0 people found
this helpful
1st time experience selling a house & dealing with a estate agent honestly can't fault hannells they've bin amazing & kept me up to date with everything & worked brilliantly throughout...
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“Friendly and professional...”

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Apr 23,2023
Minithumbup
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Lorna
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Aimee Thornton
By: 'Ivan Ivanov Voutchkov'
Apr 23,2023
0 people found
this helpful
Friendly Nice office, friendly staff, efficient communication in person and over emails. Nice office, friendly staff, efficient communication in person and over emails....
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“Professional and efficient...”

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Apr 23,2023
Minithumbup
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Emma
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Bonnie
By: 'Allestree Vendor'
Apr 23,2023
0 people found
this helpful
Totally professional in all respects. Kept us fully informed by email and phone throughout the process. Very satisfied with the friendly staff and service....
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“Lorna at Hannells was extremely helpful and d......”

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Apr 19,2023
Minithumbup
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Lorna
By: 'jenny'
Apr 19,2023
1 people found
this helpful
Lorna at Hannells was extremely helpful and dealt with any issues or concerns very quickly which made buying a property much easier....
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“Great communication and friendly service......”

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Apr 18,2023
Minithumbup
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Aimee Thornton
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Lorna
By: 'Stephanie Northwood'
Apr 18,2023
1 people found
this helpful
Great communication and friendly service, have dealt with queries and documents quickly to help keep the process moving as fast as possible....
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“We was a buyer via hannells, Aaron was really......”

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Apr 18,2023
Minithumbup
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Debbie
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Aaron Curd
By: 'Tom'
Apr 18,2023
0 people found
this helpful
We was a buyer via hannells, Aaron was really helpful at the start of the process and Debbie was amazing at keeping us in the loop once our offer was accepted! And making sure everybody was on the same page to get the purchase through! ...
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“Hannels at Chaddesden the most professional e......”

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Apr 17,2023
Minithumbup
By: 'Mark'
Apr 17,2023
0 people found
this helpful
Hannels at Chaddesden the most professional estate agents we have dealt with it has been a pleasure. They have done what it says on the tin. Could not be more helpful in this stressful time....
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Last updated at 12:39 PM 02/10/2024 by allAgents


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