96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(248)
Leanna
(205)
Debbie
(187)
Heather
(178)
Aimee
(171)
Aaron
(171)
Lorna
(150)
Amy
(137)
Jo
(118)
Alex
(117)
Lauren
(117)
Emma
(112)
Amanda
(97)
Michelle
(94)
Nicola
(92)
Eve
(91)
Sara
(87)
Sarah
(80)
Olivia
(80)
Sarah
(73)
Chloe
(56)
Sam
(55)
Rebecca
(51)
Mya
(46)
George
(43)
Niki
(40)
Sally
(39)
Leah
(37)
Emma
(37)
Jessica
(32)
Keilia
(31)
Jenna
(27)
Emma
(27)
Vicky
(22)
Oliver
(20)
Bonnie
(15)
Rachel
(12)
Tom
(11)
Gemma
(11)
Olivia
(10)
Kerrie
(9)
Kim
(8)
Sharon
(7)
Lilly
(7)
Matt
(5)
Pam
(4)
Nicola
(3)
Michael
(2)
Joe
(1)
Amy
(1)
James
(1)
Louise
(1)
Victoria
(0)
Latest Reviews
View all Reviews 3141Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
a
reviewed by 'Mrs G'
31st Oct 2024
reviewed by 'Anon'
31st Oct 2024
reviewed by 'Sara Parr'
31st Oct 2024
reviewed by 'Mark Walmsley'
31st Oct 2024
reviewed by 'Brian'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 306 | 18 | 1433 | 60 | 920 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
1
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Jun 01,2023
Jun 01,2023
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Thank you for everything Chloe Williamson. A quick and smooth turn around very pleased with the service, I would recommend....
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May 31,2023
May 31,2023
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Very friendly and helpful staff.
Many thanks especially to Debbie Jenkins, which played a pivotal role in helping with the completion. Debbie has been extremely prompt in getting back to me and very professional all the time.
Thank you! 😊...
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May 31,2023
May 31,2023
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Very friendly and helpful staff.
Many thanks especially to Debbie Jenkins, which played a pivotal role in helping with the completion. Debbie has been extremely prompt in getting back to me and very professional all the time.
Thank you! 😊...
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May 30,2023
May 30,2023
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More excellent service by Hannells!
Previously I had reviewed up to the point of finding buyers - this review covers the past few months where we have been looked after by Amanda in the Sales Progression team. Amanda has been brilliant keeping in regular touch ...
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May 31, 2023
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Hi Suzanne! Thank you for your brilliant comments about your moving experience so far with the Littleover branch. We pride ourselves on our professionalism and we were really pleased to see your comments. On behalf of the whole team here, we wish you the best of the luck in your new home and many happy new memories in what is soon to become your new home! All the best, Hannells ❤? ...
May 29,2023
May 29,2023
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The Hannells Chellaston branch were very helpful and informative throughout the process of selling the property. Debbie and Aaron were a great help....
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May 26,2023
May 26,2023
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All staff we have delt with have been so lovely & helpful. I would highly recommend them to anybody looking to buy or sell properties. Great team!...
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May 25,2023
May 25,2023
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Great service from the beginning. Thank you Lorna Nicholas for going the extra mile and making my first time buyer progress smooth!...
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May 24,2023
May 24,2023
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Having just had an offer accepted on a property, I would recommend Hannells to future buyers. Eliza has been extremely helpful guiding me through the process.
I really appreciate all the support Hannells have provided thus far.
⭐️⭐️⭐️⭐️⭐️...
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May 23,2023
May 23,2023
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They were very friendly and professional though out. Thanks to Olivie Mee and all the team, help me Let my property within less then a month. I would highly recommend!!...
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May 23,2023
May 23,2023
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We have used Hannells to let a flat on a 'tenant find' service. From the initial valuation appointment with Vicky, through to marketing, and finding a tenant the service has been great. They found the tenant really quickly, and Olivia has made the moving in ...
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May 22,2023
May 22,2023
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Hannells handled the sale of mothers house in a friendly efficient professional manner, excellent communication progressing the transaction to completion...
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May 22,2023
May 22,2023
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Amazing service from all members of staff - patient and constantly kept in touch with me.
i literally had a meltdown on move day due to being let down by my movers, Debbie and Eliza went above and beyond, even with me sobbing my heart ...
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May 21,2023
May 21,2023
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From our first viewing the Hannells Team in Allestree have been excellent - professional, helpful & friendly. We have had an positive experience & this has been greatly appreciated....
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May 19,2023
May 19,2023
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From the first visit from Helen the valuers through to contact with Lauren, Emma, Alex, Josh in the office, (I think I may have missed one out, sorry) nothing was to much trouble. Lots of contact and updates as to how the sale was progressing. ...
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May 22, 2023
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Thank you for taking the time to leave such a positive review of your moving experience with myself and the rest of the Littleover team! We were really pleased when we saw your comments as we pride ourselves on being excellent at what we do. On behalf of the whole team here, thank you for your custom and we will look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
May 19,2023
May 19,2023
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We have had a really positive experience with Hannells in Allestree. The team have been very helpful when dealing with our purchase and have remainded friendly and professional throughout. Thank you....
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May 19,2023
May 19,2023
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Excellent customer service, a fair price and great communication. By having the Sales progressor role it took the stress of of the next stage of the process after the offer was agreed - I didn't realise Hannells had this service, but greatly appreciated it!...
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May 18,2023
May 18,2023
0
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Olivia Mee has been absolutely AMAZING!! it felt like Olivia was just as happy as i was when moving, which made the process 10x more exciting. So Thankyou Olivia and the team at Hannells for a wonderful moving experience, could not give you credit enough!!...
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May 17,2023
May 17,2023
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Very helpful, kept us updated with everything that was going on, very clear emails, helped with every enquiry I had, altogether very happy....
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May 17,2023
May 17,2023
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Brilliant and friendly staff who really care about getting your house sold quickly. All of the team are fantastic from the initial valuation to getting the house on the market within a week and then selling it 2 days later! Wow!
The only thing I would ...
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May 17,2023
May 17,2023
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The process of handing over my property to let was smooth and I thought the team was professional. They kept me updated in a timely manner. I hope we continue a good relationship....
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May 17,2023
May 17,2023
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Very pleased with the service from Hannells, when selling my home. I received regular updates and all my concerns/questions were dealt with promptly. A very professional and friendly service all round....
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May 16,2023
May 16,2023
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Excellent customer service, always available for questions and queries. Instructions were very clear and always sent over promptly. Aimee was very helpful....
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May 16,2023
May 16,2023
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Not a great first experience. Left very upset, disappointed & uncomfortable.
Unwelcoming staff, fed lies to the seller about us not having completed documents- when in fact this was done well before deadline and also dropped off into branch. Both times I entered branch I felt ...
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May 22, 2023
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(1)
Thank you Aneela, for taking the time to write a review.
For offers that are submitted to us, all information is passed on to our client for them to make a decision. We keep all vendors and buyers updated throughout the buying and selling process, by way of telephone and email.
We pride ourselves on a high level of customer service and apologise if you feel we fell short on this occasion.
Best wishes in your new home Lauren and the whole team here at Littleover. ...
May 15,2023
May 15,2023
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A big thank you Hannells chellaston branch. Highly recommend , trustable ,serious, friendly and
professional. Would like to thanks to all team…always there
when to support. Keep going like this! They are really
helpful and professional....
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May 15,2023
May 15,2023
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The staff at Hannells have been very helpful and have done their best to sell my bungalow. They have given me 100% of their time and encouragement. I had other estate agents and Hannels where the best, I will always recommend them....
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May 16, 2023
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Hi Christine, Thank you for your brilliant comments about your moving experience so far with myself and the rest of the team at the Littleover branch. The team here pride ourselves on our customer service. We were really pleased to see your comments, and to know that you'd recommend us! On behalf of the whole team here, we wish you the best of the luck for the rest of your sale (although you're in very safe hands!) and looking forward to moving you in to your forever home. Kind Regards Lauren an ...
May 15,2023
May 15,2023
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Its really a nice experience with hannells as the staff is really very nice and the properties are really nice and clean ....
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May 12,2023
May 12,2023
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Excellent experience of a house sale with Hannells. Sale was handled remotely with staff going an extra mile to assist at all stages. Highly recommended....
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May 12,2023
May 12,2023
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Hassle free move - Had a very friendly and informative handling from Hannells. The staff was very nice to us. We feel settled and relaxed in our new home. The home was clean and ready for us on the Day 1....
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May 12,2023
May 12,2023
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The team were very professional, helpful and communicative throughout the whole sales process. They were knowledgeable and easy to talk to and i would strongly recommend them....
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May 12,2023
May 12,2023
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So far in our house buying experience we have had a great experience. Very prompt responses to our emails and calls. We have found all staff in particularly Aimee transparent, helpful and honest. Aimee has taken her time to explain everything to us and has ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
