Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Staff extremely helpful from valuation to pro......”

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Jul 12,2023
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Jo Riggott
By: 'Janet Potts'
Jul 12,2023
0 people found
this helpful
Staff extremely helpful from valuation to property sale and purchase...
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“We sold our house with the Chellaston branch.......”

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Jul 11,2023
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Aaron Curd
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Rebecca Mills
By: 'John'
Jul 11,2023
0 people found
this helpful
We sold our house with the Chellaston branch. All the team were really helpful, both at arranging viewing and marketing the property, along with showing us potential houses to buy. Would highly recommend them to anyway, their service is friendly, efficient and good value for ...
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“Excellent from start to finish. Heather and ......”

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Jul 11,2023
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Debbie
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Heather James
By: 'Ross'
Jul 11,2023
0 people found
this helpful
Excellent from start to finish. Heather and Debbie were both great throughout the whole process, both really helped everything go smoothly....
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“Excellent customer service and communication...”

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Jul 11,2023
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Debbie
By: 'DE24 8RJ'
Jul 11,2023
0 people found
this helpful
We were very impressed by the excellent customer service and communication we received by yourselves especially Debbie Jenkins who continually kept us up to date with the progress of the sale. Would highly recommend the Alvaston branch. Thank you very much to you all....
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“We were very impressed by the excellent custo......”

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Jul 11,2023
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Debbie
By: 'DE24 8RJ'
Jul 11,2023
0 people found
this helpful
We were very impressed by the excellent customer service and communication we received by yourselves especially Debbie Jenkins who continually kept us up to date with the progress of the sale. Would highly recommend the Alvaston branch. Thank you very much to you all....
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“I can say that to date I have received a very......”

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Jul 11,2023
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Lauren Taylor
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Oliver
By: 'Kevin'
Jul 11,2023
0 people found
this helpful
I can say that to date I have received a very informative and professional service. Everything has been checked with me and if unclear Hannells have fully explained the situation. From first meeting Helen at my mothers property giving a realistic approach to the value ...
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By: lauren taylor
Jul 14, 2023
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Thank you so much for your kind words about your moving experience with myself and the rest of the Littleover team, and for choosing Hannells to assist you in selling! We're absolutely thrilled to hear that you had such a positive experience with our team and that you are delighted with our services. Kind Regards Lauren and the whole team here at Littleover. ...

“Exceptionally professional estate agent...”

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Jul 11,2023
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Debbie
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Amy Boole
By: 'Kamalpreet'
Jul 11,2023
0 people found
this helpful
Exceptionally professional estate agent who proactively chased and maintained excellent communication. Brilliant!. They are my one of my favourite agents in Derby....
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“Best estate agents ever. The advisors are ver......”

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Jul 10,2023
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Alex Simpson
By: 'Ms J Kaur'
Jul 10,2023
0 people found
this helpful
Best estate agents ever. The advisors are very helpful especially Alex S....
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By: lauren taylor
Jul 14, 2023
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Hi, Wow what amazing feedback 'best estate agents ever'. Thank you so much for taking the time to write about your experience with Hannells Littleover. It was lovely reading your lovely comments. Kind Regards Lauren and the whole team here at Littleover. ...

“When I came up to Derby last week, I dropped ......”

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Jul 06,2023
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Aimee Thornton
By: 'Mark'
Jul 06,2023
1 people found
this helpful
When I came up to Derby last week, I dropped by at the Hannells office in Chaddesden and all the staff were very polite and friendly and made me feel at ease in an unknown area from my home town. They were very helpful and ...
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“I am so very pleased with the service I have ......”

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Jul 06,2023
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Aimee Thornton
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Keilia
By: 'Amanda'
Jul 06,2023
0 people found
this helpful
I am so very pleased with the service I have received from Hannells in Chaddesden. From the valuation through to acceptance of an offer (which happened within a few days) they have been just amazing. Special thanks to Aimee & Keila who well what can I ...
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“Mya was Very helpful and kept me informed abo......”

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Jul 05,2023
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Jo Riggott
By: 'Martyn'
Jul 05,2023
0 people found
this helpful
Mya was Very helpful and kept me informed about all the progress. Thank you....
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“Porthcawl Place...”

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Jul 05,2023
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Aimee Thornton
By: 'Andrew Pitt'
Jul 05,2023
0 people found
this helpful
What I thought would be a daunting and arduous task turned out to be pleasurable and straightforward, thanks to the efforts of Aimee and the rest of the wonderful Hannells staff....
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“Efficient staff...”

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Jul 05,2023
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Jenna Dolman
By: 'Dawn'
Jul 05,2023
0 people found
this helpful
Olivia, Jenna and Hannah are all very efficient and keep us in the loop at all times....
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“Part way through the process our experience o......”

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Jul 04,2023
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By: 'Steve'
Jul 04,2023
0 people found
this helpful
Part way through the process our experience of Hannells is that they are professional, efficient and pro active. Let's hope that the solicitors follow their example....
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“Experience with Hannells, chaddesden and the ......”

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Jul 04,2023
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Lorna
By: 'Paul'
Jul 04,2023
0 people found
this helpful
Experience with Hannells, chaddesden and the sale of our house (Lorna Nicholls) thus far has been excellent. Will definitely be recommending Hannells to any friends we know are moving....
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“The service was quick and easy from start to ......”

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Jul 03,2023
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Olivia
By: 'Nelson'
Jul 03,2023
0 people found
this helpful
The service was quick and easy from start to finish....
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“Hannells have been very easy to work with so ......”

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Jun 30,2023
Minithumbup
By: 'Amy'
Jun 30,2023
0 people found
this helpful
Hannells have been very easy to work with so far. The staff in the office are very friendly and the phones are answered in a timely manner. They've worked quickly with no delays. The person who showed me round the property on both occasions was ...
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“Very good...”

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Jun 29,2023
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Sam Harrison
By: 'Zoe'
Jun 29,2023
0 people found
this helpful
Very professional. Sam who I met initially was kind, compassionate while being informative and helpful....
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“friendly staff, responsive & informative. Wou......”

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Jun 29,2023
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Olivia
By: 'Summer'
Jun 29,2023
0 people found
this helpful
friendly staff, responsive & informative. Would 100% recommend! Olivia was really friendly and super helpful...
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“Kept well informed during the process, someti......”

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Jun 29,2023
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Debbie
By: 'Ross'
Jun 29,2023
0 people found
this helpful
Kept well informed during the process, sometimes ahead of my solicitor especially on the day of completion. Was easy to book surveys through the agents and communicate to the vendor....
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“For me and my partner, it was our first time ......”

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Jun 27,2023
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Olivia
By: 'Cerys'
Jun 27,2023
0 people found
this helpful
For me and my partner, it was our first time going through the renting process together, we were very clueless and our negotiator at Hannells gave support above and beyond. She provided guidance and support through each step and made it very easy to understand. ...
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“So nice to meet Jo Riggott, your Valuations M......”

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Jun 27,2023
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Jo Riggott
By: 'John'
Jun 27,2023
0 people found
this helpful
So nice to meet Jo Riggott, your Valuations Manager - so helpful, knowledgeable and up to speed on local area. An asset for Hannells :) Your other customer and our dear friend Jon, is still keen to buy? We all thank you for your first class ...
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“Fantastic service, fast response with enquiri......”

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Jun 27,2023
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Aimee Thornton
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Lorna
By: 'Julie Lyons'
Jun 27,2023
0 people found
this helpful
Fantastic service, fast response with enquiries. Very quick at keeping you updated. Highly recommended...
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“The whole process was smooth and reassuring....”

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Jun 26,2023
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Olivia
By: 'Cathy'
Jun 26,2023
0 people found
this helpful
After a previous problem tenant Hannells were great at including me in the selection process. The whole procedure was smooth and reassuring....
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“I found Hannells extremely easy to deal with,......”

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Jun 25,2023
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Olivia
By: 'Martin'
Jun 25,2023
0 people found
this helpful
I found Hannells extremely easy to deal with, from booking a viewing to signing the tenancy agreement. Olivia was always quick to respond to my requests and even drafted the paperwork up for me earlier than they usually would. I would certainly recommend Hannells if ...
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“Selling our fathers house is a sad experience......”

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Jun 23,2023
Minithumbup
By: 'Martin'
Jun 23,2023
0 people found
this helpful
Selling our fathers house is a sad experience for our family but Hannells with their professionalism are working hard to make things as simple as possible which we all appreciate. Thanks Martin Tolley...
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“Amazing ✨️✨️✨️✨️✨️...”

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Jun 23,2023
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Lorna
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Jo Riggott
By: 'Sarah'
Jun 23,2023
0 people found
this helpful
Me and my mum decided to use Hannells to sell because right from the valuation with Jo she made us feel at ease, she was honest, helpful and completely understood my mums situation in terms of how difficult it is to let go of the ...
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“Absolutely amazing service very efficient and......”

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Jun 23,2023
Minithumbup
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Heather James
By: 'Ashley'
Jun 23,2023
0 people found
this helpful
Absolutely amazing service very efficient and helpful thank you Heather for going above and beyond on many occasions and for the help and support I have received from you to get the house on the market Many thanks Ashley...
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“This was the second time we used Hannels to s......”

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Jun 22,2023
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Debbie
By: 'Patricia'
Jun 22,2023
0 people found
this helpful
This was the second time we used Hannels to sell a property. We were very pleased with their professionalism during the whole process, hence returning to use their service. A special thanks to Debbie who went above and beyond to keep us informed, always very ...
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“Great communicators and excellent service...”

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Jun 21,2023
Minithumbup
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Jessica
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Amy Boole
By: 'Martyn Hiscock'
Jun 21,2023
0 people found
this helpful
Hannells were very attentive, reliable and personable. We were particularly impressed on how joined up they were between the Sales and the Letting departments and Hannells have been very good communicators throughout. As well as Jess and Amy of the Sales department, Olivia of the ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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