Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Hannells staff were Extremely welcoming and r......”

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Aug 25,2023
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Alex Simpson
By: 'Samir banaras'
Aug 25,2023
0 people found
this helpful
Hannells staff were Extremely welcoming and really helpful throughout my house purchasing. I would recommend any one buying a house to buy with hannells, as they take pride in there work ethic and will go above and beyond in find you the right home....
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By: lauren taylor
Aug 25, 2023
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Hi Samir, What a great review! Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the littleover team. We pride ourselves on being a friendly team so to see that you've mentioned that in your comments, and that you'd be happy to recommend our services made our day! We hope you enjoy the start of an exciting new chapter in her new home! Kind Regards Lauren and the whole team here in Littleover. ...

“Excellent customer service and professionalis......”

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Aug 24,2023
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Lauren Taylor
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Alex Simpson
By: 'Caroline'
Aug 24,2023
0 people found
this helpful
Excellent customer service and professionalism all the way to point of sale....
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By: lauren taylor
Aug 25, 2023
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Hi Caroline, thank you for taking the time to rate your moving experience with myself and the rest of the Littleover team! We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Excellent experience with the staff at Hannel......”

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Aug 22,2023
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Aimee Thornton
By: 'Danielle'
Aug 22,2023
0 people found
this helpful
Excellent experience with the staff at Hannells. Aimee has been really helpful through our process as we are first time buyers. The communication and organisation has been great with all paperwork and any questions we had. Can’t thank her enough for all her help....
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“Thanks...”

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Aug 22,2023
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Chloe
By: 'Andre Pacheco Martin'
Aug 22,2023
0 people found
this helpful
Chloe was very professional and replied all queries withing a very reasonable timing....
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“Olivia has been so helpful...”

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Aug 22,2023
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Olivia
By: 'Amiee Waring'
Aug 22,2023
0 people found
this helpful
Olivia has been so helpful with being my negotiator for my new rental property. She has been a fast responder, she has spoken with my landlord back and fourth asking any questions I had and getting back to me with all the answers I needed. ...
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“House sale...”

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Aug 22,2023
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Jo Riggott
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Aimee Thornton
By: 'Adam'
Aug 22,2023
0 people found
this helpful
So far we have had a pleasant experience with Hannells, the staff are polite, professional and always happy to help...
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“Helpful, friendly and efficient team...”

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Aug 21,2023
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Aimee Thornton
By: 'Nicola'
Aug 21,2023
0 people found
this helpful
Fantastic team, very helpful, friendly and efficient, we are very happy with the service that they have provided and would recommend them....
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“Couldn’t of found our perfect home without Hannells...”

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Aug 21,2023
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Lorna
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Aimee Thornton
By: 'Chloe'
Aug 21,2023
0 people found
this helpful
The ladies at Hannells were really supportive and quick to respond to help us find our perfect home, a special hug thankyou to Lorna and Amie!...
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“Very polite,helpful and kind staff, good com......”

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Aug 19,2023
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Alex Simpson
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Emma Reeve
By: 'Kiran'
Aug 19,2023
0 people found
this helpful
Very polite,helpful and kind staff, good communication and happy with the experience with this staff team...
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By: lauren taylor
Aug 21, 2023
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Hi, Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the littleover team. What a great review! We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells have been so helpfull with helping m......”

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Aug 17,2023
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By: 'Natasha'
Aug 17,2023
0 people found
this helpful
Hannells have been so helpfull with helping me and my partner find our next home....
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“Impeccable service from start to Finish! Than......”

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Aug 16,2023
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Debbie
By: 'Andy tillson'
Aug 16,2023
0 people found
this helpful
Impeccable service from start to Finish! Thankyou so much for making the experience as stress-free as possible!...
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“Debbie was lovely from start to finish, plent......”

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Aug 16,2023
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Debbie
By: 'Shannon'
Aug 16,2023
0 people found
this helpful
Debbie was lovely from start to finish, plenty of weekly updates and made the process easy. Would recommend Hannells very highly and a special thanks to Debbie....
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“Olivia was amazing getting us into our rental......”

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Aug 16,2023
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Olivia
By: 'Chloe'
Aug 16,2023
0 people found
this helpful
Olivia was amazing getting us into our rental property! She was with us every step of the way and kept us informed....
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“Buying and Selling a property through Hannells....”

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Aug 15,2023
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Sarah Gascoigne
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Sara Walker-Bradley
By: 'DO NOT DISPLAY'
Aug 15,2023
0 people found
this helpful
We dealt with Hannells in purchasing a property in March this year and had no hesitation in putting our own property for sale in the hands of the Allestree branch a month later. We found all of the staff,so ably led by Sarah, were ...
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“Buying and Selling a property through Hannells....”

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Aug 15,2023
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Sarah Gascoigne
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Sara Walker-Bradley
By: 'DO NOT DISPLAY'
Aug 15,2023
0 people found
this helpful
We dealt with Hannells in purchasing a property in March this year and had no hesitation in putting our own property for sale in the hands of the Allestree branch a month later. We found all of the staff,so ably led by Sarah, were ...
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“Chloe is a superstar!!...”

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Aug 12,2023
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Chloe
By: 'LMR'
Aug 12,2023
0 people found
this helpful
Chloe was wonderful and very helpful, complete different experience from the other letting agency we were with before. Felt like she genuinely cared and went out of her way to make sure the references went through and chased these...
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“Very polite staff and helpful throughout the ......”

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Aug 11,2023
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Olivia
By: 'Rob'
Aug 11,2023
0 people found
this helpful
Very polite staff and helpful throughout the process. Quick and easy collection of the keys when the agreement was finalised...
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“Amazing service...”

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Aug 11,2023
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Lorna
By: 'David S'
Aug 11,2023
0 people found
this helpful
I have used Hannels around 10 years ago and have used them again recently and i have to say they have maintained the super high standards they offer to the buyers in the merket, from viewing through offer and completion stages, Lorna and Tracey have always ...
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“Hannells provided an excellent service and ke......”

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Aug 11,2023
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Debbie
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Heather James
By: 'Satnam Laurd'
Aug 11,2023
0 people found
this helpful
Hannells provided an excellent service and kept us informed every step of the way....
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“Great service from the Hannells team. I've us......”

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Aug 11,2023
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Jenna Dolman
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Leanna Holmes
By: 'Nathan'
Aug 11,2023
0 people found
this helpful

Great service from the Hannells team. I've used them for many years now.

...
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“I've been searching for a house for what seem......”

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Aug 09,2023
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Jessica
By: 'Neil'
Aug 09,2023
0 people found
this helpful
I've been searching for a house for what seems like many months now and the team at Hannells have always been so helpful when dealing with bookings, viewings, offers Jess helped me so much with the property I finally got! Amazing service always with a ...
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“Very helpful, got us moved in quick and resol......”

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Aug 08,2023
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Olivia
By: 'Amir'
Aug 08,2023
0 people found
this helpful
Very helpful, got us moved in quick and resolved issue....
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“What a fantastic team across at Hannells, Alv......”

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Aug 07,2023
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Eliza Tudgay
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Heather James
By: 'Gordon Holmes'
Aug 07,2023
0 people found
this helpful
What a fantastic team across at Hannells, Alvaston, The whole team was brilliant, from booking my initial valuation through to the property being sold. To be honest I've always looked at cheaper estate agents when buying & selling properties but the difference it has been dealing ...
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“A professional and friendly service, with reg......”

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Aug 07,2023
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Debbie
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Aaron Curd
By: 'ED'
Aug 07,2023
0 people found
this helpful
A professional and friendly service, with regular communications and updates....
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“Efficient great customer care. Chloe Williams......”

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Aug 07,2023
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Chloe
By: 'Tafadzwa MUVHIMI'
Aug 07,2023
0 people found
this helpful
Efficient great customer care. Chloe Williamson helped me through out the process until I got into my new home....
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“Really helpful local firm, all staff friendly......”

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Aug 07,2023
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Debbie
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Heather James
By: 'Simon'
Aug 07,2023
0 people found
this helpful
Really helpful local firm, all staff friendly and professional. They kept me very well informed as to progress with the house sale. I would highly recommend them....
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“Lovely and helpful staff...”

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Aug 05,2023
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Eliza Tudgay
By: 'Parminder'
Aug 05,2023
0 people found
this helpful
They are really helpful with the purchase, friendly staff, really welcoming...
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“I am extremely please with the service I have......”

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Aug 04,2023
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Olivia
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Vicky Jones
By: 'Christelle Simmons'
Aug 04,2023
0 people found
this helpful
I am extremely please with the service I have received from Hannells, from the very first visit to the completion of the rental. Every member of staff has been pleasant, polite, professional and patient. Top job!!!...
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“Great to deal with from start to finish . Sa......”

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Aug 04,2023
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Rebecca Mills
By: 'Steve Jackson'
Aug 04,2023
0 people found
this helpful
Great to deal with from start to finish . Sale took longer than expected but this was through no fault of Hannells . It meant they had to up their game , which they did . Debbie kept me informed all the way. Will use again...
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“Couldn’t recommend hannells more! Had deali......”

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Aug 04,2023
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Michelle Tinson
By: 'Beth'
Aug 04,2023
0 people found
this helpful
Couldn’t recommend hannells more! Had dealings with Michelle and Sarah and they’ve been absolutely fantastic! Both super quick at getting back to you with everything you need and always on hand to answer any questions ! Really friendly and realiable and made the process, ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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