Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Chole was great!She helped us with everythi......”

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Sep 12,2023
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Chloe
By: 'Elizabeth bruce'
Sep 12,2023
0 people found
this helpful
Chole was great! She helped us with everything we needed and was always polite and so nice to talk to! Definitely made things simple and easy for us, which made the fairly large move more enjoyable! :)...
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“Staff very helpful and easy to contact. Helpe......”

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Sep 11,2023
Minithumbup
By: 'Alex'
Sep 11,2023
0 people found
this helpful
Staff very helpful and easy to contact. Helped me through the process as a first time buyer....
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“Friendly and really helpful. I would recommen......”

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Sep 09,2023
Minithumbup
By: 'Ash'
Sep 09,2023
0 people found
this helpful
Friendly and really helpful. I would recommend to friends and family for sure....
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“Excellent Agent...”

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Sep 08,2023
Minithumbup
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Eliza Tudgay
By: 'Antony'
Sep 08,2023
0 people found
this helpful
Professional, prompt and very friendly. Also very successful in getting offers on our property...
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“Eliza was fantastic! House sold in a day, ver......”

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Sep 08,2023
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Eliza Tudgay
By: 'Kc fever high'
Sep 08,2023
0 people found
this helpful
Eliza was fantastic! House sold in a day, very happy,...
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“Great experience from Lorna at Hannells. Ever......”

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Sep 06,2023
Minithumbup
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Lorna
By: 'Steve'
Sep 06,2023
0 people found
this helpful
Great experience from Lorna at Hannells. Everything went very smooth and she kept me updated on every step. Thank you!...
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“Debbie was fantastic!...”

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Sep 06,2023
Minithumbup
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Debbie
By: 'Kirsty'
Sep 06,2023
0 people found
this helpful
Debbie was fantastic! Brilliant at chasing and keeping on top of things. Her communication was excellent, updating us every step of the way and explaining the process clearly....
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“Can't recommend enough!...”

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Sep 05,2023
Minithumbup
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Olivia
By: 'Dom'
Sep 05,2023
0 people found
this helpful
Ive used many estate agents over the years and can't recommend hannels enough for both lettings and sales. Had my house on the market to rent and let and had offers on both. Aaron and Olivia were both brilliant. Highly recommend them, I won't be ...
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“Very friendly and professional service. Promp......”

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Sep 02,2023
Minithumbup
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Sarah Keeling
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Sam Harrison
By: 'Steve'
Sep 02,2023
0 people found
this helpful
Very friendly and professional service. Prompt responses to our enquiries...
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“Brilliant from start to finish very helpful a......”

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Sep 02,2023
Minithumbup
By: 'Phillip'
Sep 02,2023
0 people found
this helpful
Brilliant from start to finish very helpful and polite kept us informed at every stage and sold our property with in two weeks, Would definitely recommend,...
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By: lauren taylor
Sep 04, 2023
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Hi Phillip, Thank you so much for taking the time to leave such a wonderful review of your moving experience with myself and the rest of the Littleover team. We pride ourselves on our communication and keeping our customers in the loop throughout the whole process so they'll be really pleased to see this mentioned in your comments. On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we will look forward to taking you through to completion. Kind Re ...

“Great service from this branch...”

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Sep 02,2023
Minithumbup
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Emma Reeve
By: 'Maryan Giaquinto'
Sep 02,2023
0 people found
this helpful
Great service from this branch; no matter who I spoke to when I called, all were able to advise me on any query I had with the sale....
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By: lauren taylor
Sep 04, 2023
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Good afternoon, I hope you are well. Thank you for taking the time to give feedback on your experience with the Littleover office. It was lovely to read that you have received great service from the branch. We will now look forward to taking you through to completion. Kind Regards, Lauren and the whole team here at Littleover. ...

“Had a much better experience renting this tim......”

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Sep 02,2023
Minithumbup
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Chloe
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Leanna Holmes
By: 'Aimee'
Sep 02,2023
0 people found
this helpful
Had a much better experience renting this time round. With my last letting agent (not Hannells) the process was stressful and seemed to take forever but this was really easy, quick and straightforward. Chloe was professional, helpful and polite throughout. Would definitely recommend!...
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“43 Oaklands Avenue...”

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Sep 02,2023
Minithumbup
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Chloe
By: 'Timothy'
Sep 02,2023
0 people found
this helpful
The whole process was flawless and our agent, Chloe, kept us informed every step of the way and was always ready to assist....
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“I found all the Hannells staff approachable, ......”

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Sep 01,2023
Minithumbup
By: 'JEM'
Sep 01,2023
0 people found
this helpful
I found all the Hannells staff approachable, friendly and professional. No mater how many questions I had to ask they were all patient and honest. In addition, they responded to messages promptly. I also found them all understanding to my individual needs and we're not ...
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“Very professional service. It is discussed an......”

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Sep 01,2023
Minithumbup
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Emma Reeve
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Alex Simpson
By: 'L Hudson'
Sep 01,2023
0 people found
this helpful
Very professional service. It is discussed and made clear what they can offer from the start and deliver along the journey completely. I have been kept up to date with any progression and feel in safe hands. As a first time seller, I would highly ...
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By: lauren taylor
Sep 02, 2023
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Hi Lucy, Thank you so much for taking the time to leave a review of your moving experience with myself and the team at Littleover, we were delighted when we saw this as the whole team really prides ourselves on doing a great job for all of our customers. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. All the best, Hannells ...

“The team, especially Amy and Jessica keeps yo......”

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Sep 01,2023
Minithumbup
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Amy Boole
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Jessica
By: 'Ali Javan'
Sep 01,2023
0 people found
this helpful
The team, especially Amy and Jessica keeps you informed all the way through the process. Staff are all very pleasant and friendly. I can say that they were exceptionally professional estate agent who always chased and maintained excellent communication....
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“Excellent service through out the sale of my ......”

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Aug 31,2023
Minithumbdown
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Aaron Curd
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Debbie
By: 'Lauren'
Aug 31,2023
0 people found
this helpful
Excellent service through out the sale of my property. I was given regular updates and kept in the loop with everything....
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“I am so impressed with the service received. ......”

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Aug 31,2023
Minithumbup
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Lauren Taylor
By: 'Helen Moore'
Aug 31,2023
0 people found
this helpful
I am so impressed with the service received. Constant updates from the moment the property was valued to the day it was sold All staff very professional and very helpful. Especially Lauren Taylor Helen Blakeman and Alex Simpson...
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By: lauren taylor
Sep 01, 2023
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Hi Helen! Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the Littleover team. Our team really pride ourselves on the professionalism and trying to make things as simple as possible so we were delighted to see this in your review. Again thank you so much for your very kind words. Kind Regards Lauren and the whole team here at Littleover. ...

“Excellent and friendly service. Glad I bought......”

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Aug 31,2023
Minithumbdown
By: 'Ashley'
Aug 31,2023
0 people found
this helpful
Excellent and friendly service. Glad I bought a home with them always easy to contact as well as ask questions a 'new/first time buyer' may struggle or be unsure of. Thanks!...
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“Fast appointment...”

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Aug 31,2023
Minithumbup
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Sarah Keeling
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Eve Holmes
By: 'Chun'
Aug 31,2023
0 people found
this helpful
Faster what I expected. From day one go to shop, I can get the appointment and meet the owner next day morning....
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“first time buyer...”

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Aug 30,2023
Minithumbup
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Debbie
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Heather James
By: 'Louise'
Aug 30,2023
0 people found
this helpful
As a first time buyer all at Hannells were great in explaining everything to me and putting my mind at ease when needed. What is a stressful time was made a lot easier by Debbie and the rest of the Hannells team....
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“Professional, responsive and helpful...”

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Aug 30,2023
Minithumbup
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Rebecca Mills
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Aaron Curd
By: 'Mr Griffin'
Aug 30,2023
0 people found
this helpful
We were impressed by the speed of responce to our initial enquiry. The valuation was helpful, informing us of the positive and negatives for the property for our local area and we agreed on the approach to this sale. We had a number of viewers ...
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“Hannells were great in helping us move...”

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Aug 30,2023
Minithumbup
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Heather James
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Debbie
By: 'Mike'
Aug 30,2023
0 people found
this helpful
Hannells were great in helping us move. They were friendly, professional and efficient, keeping us well informed every step of the way....
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“Hannells overall experience was very good, I ......”

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Aug 30,2023
Minithumbup
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Debbie
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George Shore
By: 'Andrew Reed'
Aug 30,2023
0 people found
this helpful
Hannells overall experience was very good, I would give them a five starts but there was an issue at the beginning of the process with proving my identity. I was expected to present myself in their Chellaston branch but at the time, i was based ...
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“Staff always friendly and helpful. When exper......”

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Aug 30,2023
Minithumbup
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Jo Riggott
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Lorna
By: 'Wendy'
Aug 30,2023
0 people found
this helpful
Staff always friendly and helpful. When experienced problems with both sale and purchase they were able to assist....
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“Very good service . Always answered emails qu......”

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Aug 30,2023
Minithumbup
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Chloe
By: 'Ben Howarth'
Aug 30,2023
0 people found
this helpful
Very good service . Always answered emails quickly. 10/10 would use again....
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“Hannells have been really helpful in the valu......”

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Aug 29,2023
Minithumbup
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Jo Riggott
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Aimee Thornton
By: 'amanda wheatland'
Aug 29,2023
0 people found
this helpful
Hannells have been really helpful in the valuation and sale of my house. Jo especially was wonderful when valuing my house.. she gave me some really good advice and went above her call of duty to assist me in any questions I have. The staff ...
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“We found Lorna very courteous, obliging and e......”

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Aug 28,2023
Minithumbup
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Lorna
By: 'John'
Aug 28,2023
0 people found
this helpful
We found Lorna very courteous, obliging and extremely helpful. It is so nice when a member of staff is willing to go the extra mile to satisfy a customer. We were very impressed and believe Lorna Nickolas is a great asset to your company....
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“Ms. Chloe Williamson has been an absolute del......”

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Aug 27,2023
Minithumbup
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Chloe
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Vicky Jones
By: 'P Nightingale'
Aug 27,2023
0 people found
this helpful
Ms. Chloe Williamson has been an absolute delight to partner with during the letting negotiation period of our property management agreement with Hannells. As we are first time rental property owners, Chloe was kind enough to provided us timely information and expert guidance in finding ...
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“Intent to purchase...”

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Aug 26,2023
Minithumbup
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Eliza Tudgay
By: 'Margaret'
Aug 26,2023
0 people found
this helpful
We called at the Alvaston branch to finalise an offer we had made on a bungalow the previous day to be met by a lovely team of ladies especially Eliza who professionally and patiently led us through the process. Nothing was too much trouble for ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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