Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“The staff were really lovely and updated me a......”

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Oct 03,2023
Minithumbup
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Gemma
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Eve Holmes
By: 'Elbis'
Oct 03,2023
0 people found
this helpful
The staff were really lovely and updated me at all times. Viewings booked easily and streamlined process to progress ahead with the sale....
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“Great work!...”

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Oct 02,2023
Minithumbup
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Olivia
By: 'Ruzzain'
Oct 02,2023
0 people found
this helpful
Olivia has been great and has helped my letting experience be as smooth as possible....
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“Hannells Chellaston were professional & quick......”

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Oct 02,2023
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Chloe
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Kerrie
By: 'Andrew'
Oct 02,2023
0 people found
this helpful
Hannells Chellaston were professional & quick to find a suitable tenant for my property - it took less than 2 weeks & achieved a rental that met my expectations! Thanks...
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“Great team, very warm and welcoming. Great d......”

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Sep 29,2023
Minithumbdown
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Eliza Tudgay
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Amy Boole
By: 'Bryan Steed'
Sep 29,2023
0 people found
this helpful
Great team, very warm and welcoming. Great doing business with them....
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“We experienced great communication and respon......”

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Sep 29,2023
Minithumbup
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Debbie
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Amy Boole
By: 'Martyn Hiscock'
Sep 29,2023
0 people found
this helpful
We experienced great communication and responsiveness throughout the buying process...
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“I was really impressed with the friendly serv......”

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Sep 29,2023
Minithumbup
By: 'Carrie'
Sep 29,2023
0 people found
this helpful
I was really impressed with the friendly service and on the occasions I had to go into the branch my children were made welcome and was family friendly. This made the process a positive experience for me and my children....
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“Great service!...”

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Sep 28,2023
Minithumbup
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Debbie
By: 'D Mosinski'
Sep 28,2023
0 people found
this helpful
From start to finish, the whole property sale was handled in an extremely professional and efficient manner. The communication throughout the sale was excellent and I would recommend Hannells to anyone wishing to sell or buy their property....
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“Our experience has been great, we got a viewi......”

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Sep 28,2023
Minithumbup
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Aimee Thornton
By: 'Joseph keith James sims'
Sep 28,2023
0 people found
this helpful
Our experience has been great, we got a viewing when we needed and also the support when making an offer and answered any questions we had, also you kept us informed throughout the process....
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“Quick and efficient viewing and application p......”

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Sep 27,2023
Minithumbup
By: 'Peter'
Sep 27,2023
0 people found
this helpful
Quick and efficient viewing and application process. Great help with moving date. Good and thorough inventory....
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“Eliza at Hannells Alvaston - 10/10...”

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Sep 27,2023
Minithumbup
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Eliza Tudgay
By: 'Sam'
Sep 27,2023
0 people found
this helpful
We chose to sell our property through Hannells as they are the most prolific in our area. I cannot say enough about Eliza at the Alvaston branch. It was almost like having a second wife. She would constantly keep us updated on all aspects from ...
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“Very welcoming every time...”

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Sep 26,2023
Minithumbup
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Sam Harrison
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Sarah Keeling
By: 'Tom'
Sep 26,2023
0 people found
this helpful
Very welcoming every time we had to visit or call. A pleasant experience from beginning to sale confirmation...
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“Thank you for getting my sale to completion i......”

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Sep 25,2023
Minithumbup
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Sarah Keeling
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Sara Walker-Bradley
By: 'anna'
Sep 25,2023
0 people found
this helpful
Thank you for getting my sale to completion in very challenging circumstances. I was delighted when I was given the news that the sale of my property was free of charge as I'd won the Hannells prize draw!...
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“Bought a house...”

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Sep 24,2023
Minithumbup
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Aimee Thornton
By: 'Sandra'
Sep 24,2023
0 people found
this helpful
Thank you so much for helping us to find our dream home. Xxx x...
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“Selling your property & relocating can be a s......”

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Sep 24,2023
Minithumbup
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Aaron Curd
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Debbie
By: 'J Stevenson'
Sep 24,2023
0 people found
this helpful
Selling your property & relocating can be a stressful process however Aaron & Debbie helped to make our experience so much easier. Our house initially sold within days of going on the market & we were then provided with regular updates throughout the process until completion....
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“I had an great experience with hannells all s......”

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Sep 22,2023
Minithumbup
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Aimee Thornton
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Jo Riggott
By: 'Emma'
Sep 22,2023
0 people found
this helpful
I had an great experience with hannells all staff have been amazing especially Aimee, Lorna and jo...
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“Efficient service, prompt viewing dates, expl......”

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Sep 21,2023
Minithumbup
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Sarah Gascoigne
By: 'D.K'
Sep 21,2023
0 people found
this helpful
Efficient service, prompt viewing dates, explained the process in detail if unsure of anything. Sarah and the team have been fantastic!...
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“Fantastic team!...”

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Sep 21,2023
Minithumbup
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Debbie
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Amy Boole
By: 'Nikita'
Sep 21,2023
0 people found
this helpful
Fantastic team, professional and reliable, would use again and recommend....
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“Sale of house...”

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Sep 21,2023
Minithumbup
By: 'RMB'
Sep 21,2023
0 people found
this helpful
Although my sale has not completed yet, I have been very happy with the service I've received from Hannells so far. They have been very pro-active in booking viewings and have always kept me fully informed about how everything is going. The telephone is always ...
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“Everyone I had dealings with , was pleasant, ......”

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Sep 20,2023
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Aaron Curd
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Debbie
By: 'Ms Freeman'
Sep 20,2023
0 people found
this helpful
Everyone I had dealings with , was pleasant, confident and approachable. I was informed every step of the way. Communication was prompt from all agents. Highly recommended this company...
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“Excellent service...”

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Sep 20,2023
Minithumbup
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Debbie
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Aaron Curd
By: 'Christopher'
Sep 20,2023
0 people found
this helpful
Excellent estate agents. Very efficient and kept us updated throughout the purchase process of our house. Could always get hold of them when needed and very friendly and helpful....
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“A very smooth operation from start to finish......”

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Sep 20,2023
Minithumbup
By: 'Mohan'
Sep 20,2023
0 people found
this helpful
A very smooth operation from start to finish, all members of staff were thoroughly helpful throughout. Constantly kept up to date with developments....
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“Good Job...”

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Sep 19,2023
Minithumbup
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Lauren Taylor
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Alex Simpson
By: 'Chan'
Sep 19,2023
0 people found
this helpful
I had a good experience purchasing a house through Hannells. They were efficient and helpful....
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By: lauren taylor
Sep 21, 2023
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Hi Chan, I hope you are well. Thank you so much for taking the time to write about your experience with Hannells Littleover. It was lovely to read that you have had a very good experience purchasing through ourselves. We hope you enjoy your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Service and Sales progress and update was fi......”

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Sep 18,2023
Minithumbup
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Eliza Tudgay
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Amy Boole
By: 'MRS JANE VERA HOLNESS'
Sep 18,2023
0 people found
this helpful
Service and Sales progress and update was first class, Thankyou...
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“Very warm and welcoming experience with Hanne......”

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Sep 17,2023
Minithumbup
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Chloe
By: 'Tom'
Sep 17,2023
0 people found
this helpful
Very warm and welcoming experience with Hannells, could not have gone better, from booking the viewing, seeing the property, referencing, application process to moving in and being guided throughout. It’s been very peasant experience, felt very warm and human and well looked after throughout ...
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“All the staff at Hannells have been very cari......”

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Sep 15,2023
Minithumbup
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Eliza Tudgay
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Heather James
By: 'julie morgan'
Sep 15,2023
0 people found
this helpful
All the staff at Hannells have been very caring and atentive and moved swiftly to sell our property and help us to buy a propertythrough them also. We are very happy with service provided and we would recommend them to others wishing to sell and ...
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“Great customer service...”

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Sep 14,2023
Minithumbup
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Aimee Thornton
By: 'Ellie'
Sep 14,2023
0 people found
this helpful
Really happy with the customer service so far, Aimee has kept in constant touch with updates for us and made sure that all documents were provided....
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“Chloe has been an excellent lettings negotiat......”

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Sep 13,2023
Minithumbup
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Chloe
By: 'Titto Varghese'
Sep 13,2023
0 people found
this helpful
Chloe has been an excellent lettings negotiator throughout the whole process. She was very helpful in answering all our questions and fast tracking all the document process. Excellent all around....
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“Overall the experience has been good, however......”

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Sep 13,2023
Minithumbup
By: 'Omar'
Sep 13,2023
0 people found
this helpful
Overall the experience has been good, however upon having an offer accepted we wanted to visit the property again in order to have a more in depth look around. I had to come from Reading to do this. We did unfortunately arrive 5 minutes late and ...
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By: lauren taylor
Sep 21, 2023
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Hi Omar, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. I am sorry to read that you felt disappointed that you did not have enough time to look around your purchase, we will certainly take your feedback on board. It was lovely to read that you have been happy with your overall service. We hope you enjoy your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“After experiencing quite bad service with a d......”

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Sep 13,2023
Minithumbup
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Jessica
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Heather James
By: 'Becky'
Sep 13,2023
0 people found
this helpful
After experiencing quite bad service with a different Estate Agent we have had the best from the team at Hannells. Special thanks to Heather and Jess who have been superb and made the sale of our house so easy. Their communication has been fantastic and ...
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“Cannot fault the ladies at Hannels, Chaddesde......”

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Sep 12,2023
Minithumbup
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Jo Riggott
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Lorna
By: 'Caroline'
Sep 12,2023
0 people found
this helpful
Cannot fault the ladies at Hannels, Chaddesden. Excellent friendly service...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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