Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Professional and very helpful and polite. Gre......”

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Oct 19,2023
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Eliza Tudgay
By: 'Lidia'
Oct 19,2023
0 people found
this helpful
Professional and very helpful and polite. Great team Thank you...
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“The beginning got off to a great start. The i......”

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Oct 19,2023
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Sam Harrison
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Eve Holmes
By: 'Alice Ramsay'
Oct 19,2023
0 people found
this helpful
The beginning got off to a great start. The initial meeting and arranging of photos was positive, informative and professional. However, the service of arranging viewings quickly deteriorated. I ended up doing every viewing (and second viewing after purchase). Communication was not great, I had ...
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“Excellent service so far. Heather was really ......”

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Oct 19,2023
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Jessica
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Heather James
By: 'Andy'
Oct 19,2023
0 people found
this helpful
Excellent service so far. Heather was really helpful in completing the valuation process. Jess has constantly kept me up to date on proceedings throughout the sale process. Great job team....
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“Helpful throughout the process. Would recomme......”

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Oct 19,2023
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Alex Simpson
By: 'Joel'
Oct 19,2023
0 people found
this helpful
Helpful throughout the process. Would recommend. Only reason not 5* is communication on progress could have been more regular in the early stages after the offer was accepted. Helen was amazing through the valuation/viewing stages and Alex a massive help and kept us updated on ...
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By: lauren taylor
Oct 23, 2023
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Hi Joel, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was lovely to read your lovely thoughts on Helen and Alex and I am sorry to hear that the communication was not to the level you had hoped at the very start. Sounds like Alex turned that around for you. Enjoy your new adventure on the other side of the world. Kind regards Lauren and the whole team here at Littleover. ...

“Excellent Service at all times Friendly staf......”

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Oct 18,2023
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Eliza Tudgay
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Amy Boole
By: 'Lisa Molloy'
Oct 18,2023
0 people found
this helpful
Excellent Service at all times Friendly staff who are always willing to help in any way possible...
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“Excellent, friendly, efficient service from ......”

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Oct 17,2023
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Lauren Taylor
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Emma Reeve
By: 'Cherry'
Oct 17,2023
0 people found
this helpful
Excellent, friendly, efficient service from all staff members. All queries were handled very quickly...
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By: lauren taylor
Oct 17, 2023
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Hi Cherry, Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely feedback. We will now look forward to taking you through to completing on your beautiful new home. Kind Regards Lauren and the whole team here at Littleover. ...

“We undertook a journey with Hannells to sell ......”

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Oct 17,2023
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By: 'Paul W'
Oct 17,2023
0 people found
this helpful
We undertook a journey with Hannells to sell our late mothers house so it wasn't a straightforward transaction. Sarah and all of the team at Mickleover have been second to none and very supportive throughout the whole exercise and nothing was ever too much trouble ...
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“Mya has been fantastic in the initial process......”

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Oct 16,2023
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Aimee Thornton
By: 'Ryan King'
Oct 16,2023
1 people found
this helpful
Mya has been fantastic in the initial process! Excellent member of staff!...
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“Excellent service! The Hannells team have bee......”

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Oct 16,2023
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By: 'Karen Coe'
Oct 16,2023
0 people found
this helpful
Excellent service! The Hannells team have been brilliant throughout our buying/selling journey, they have always been pleasant, polite and helpful with any queries that we have had along the way, with excellent communication between all concerned. Would thoroughly recommend to anyone. Special thanks to ...
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“Good service - Chloe was very helpful and car......”

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Oct 15,2023
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Chloe
By: 'James Highton'
Oct 15,2023
0 people found
this helpful
Good service - Chloe was very helpful and caring. Helped us throughout....
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“I couldn’t recommend Hannels enough. We purch......”

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Oct 15,2023
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Debbie
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Aaron Curd
By: 'Melanie Rose'
Oct 15,2023
0 people found
this helpful
I couldn’t recommend Hannels enough. We purchased our new home through Hannels and they were fantastic. Prompt responses from their friendly staff at the branch, Niki and Aaron and the amazing Debbie always kept us up to date with the progression of our purchase. ...
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“The service I received was excellent from the......”

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Oct 14,2023
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Chloe
By: 'Melanie'
Oct 14,2023
0 people found
this helpful
The service I received was excellent from the initial viewing to collecting the keys! Chloe made the whole process really easy and straight forward. She always got back to me straight away with any questions I had and communication throughout was excellent. I would highly ...
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“The staff at Hannells were very professional ......”

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Oct 12,2023
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Sara Walker-Bradley
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Eve Holmes
By: 'Suzanne'
Oct 12,2023
0 people found
this helpful
The staff at Hannells were very professional and helpful. It was a pleasure to deal with them, especially Sara who was our contact. I would throughly recommend them as sales agents. Suzanne Coleman...
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“Currently going through buying our first home......”

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Oct 12,2023
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Aimee Thornton
By: 'Erica Brocklehurst'
Oct 12,2023
0 people found
this helpful
Currently going through buying our first home. Aimee from the chaddesden branch have been amazing with explaining everything in much more detail. Buying your first home is very overwhelming with trying to keep on top of understanding everything but Aimee has made it feel a ...
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“Great Experience...”

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Oct 11,2023
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Chloe
By: 'Prasanna'
Oct 11,2023
0 people found
this helpful
I had a great time coordinating with Chole on property viewing. The process went very smoothly, and the hassle-free....
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“Extremely helpful team, Aaron was our first c......”

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Oct 10,2023
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Aaron Curd
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Debbie
By: 'Georgina'
Oct 10,2023
0 people found
this helpful
Extremely helpful team, Aaron was our first contact and was always available to contact if we needed and Debbie was amazing in chasing up the solicitors and helping our purchase go through smoothly. Exactly what you want as a first time buyer!...
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“Thankyou for your email after completion of t......”

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Oct 10,2023
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Eliza Tudgay
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Jessica
By: 'Mrs Mumford/ Mr Parkes'
Oct 10,2023
0 people found
this helpful
Thankyou for your email after completion of the sale of my father's property. Your services have been very good, informative on a regular basis. and very helpful. Smooth process to completion. Thanks again, take care, best wishes to all staff....
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“Olivia was great, the whole process was quick......”

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Oct 09,2023
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Olivia
By: 'Adam'
Oct 09,2023
0 people found
this helpful
Olivia was great, the whole process was quick and easy, she was quick and efficient at getting back to us when we had any questions. Great help wouldn’t hesitate to use Hannells and Olivia again....
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“Great experience with Hannells would highly r......”

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Oct 09,2023
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Sam Harrison
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Gemma
By: 'Amy Westran'
Oct 09,2023
0 people found
this helpful
Great experience with Hannells would highly recommend the sales team were very attentive and worked quickly to secure a sale for us. Sam, Gemma and Eve were brilliant....
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“really helpful with organising viewings quick......”

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Oct 06,2023
Minithumbup
By: 'Luke'
Oct 06,2023
0 people found
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really helpful with organising viewings quickly and initiating the process of purchase...
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“We chose Hannells as we have had dealings wit......”

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Oct 06,2023
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Alex Simpson
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Lauren Taylor
By: 'Leonard Fredrick Parks'
Oct 06,2023
0 people found
this helpful
We chose Hannells as we have had dealings with them before when we purchased a house, they have been very proffessional and kept us in the loop through the whole process, from the day that our house was put on the market we had so ...
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By: lauren taylor
Oct 16, 2023
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Hi Leonard, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your amazing feedback. We will look forward to working with you again in the future. Kind regards Lauren and the whole team here at Littleover. ...

“Great service...”

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Oct 06,2023
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Lorna
By: 'Elise'
Oct 06,2023
0 people found
this helpful
Lorna was fantastic and was very helpful and knowledgeable. We felt well informed throughout the process....
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“We instructed Hannells to sell our property.W......”

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Oct 05,2023
Minithumbup
By: 'Mrs'
Oct 05,2023
0 people found
this helpful
We instructed Hannells to sell our property.We have been very satisfied with the service offered.We have advised of all viewing and feedback ....
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“Excellent...”

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Oct 04,2023
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Aimee Thornton
By: 'Heather'
Oct 04,2023
0 people found
this helpful
Very pleased with the service, they helped me so much to buying my new house. Would definitely use hannells again, I highly recommend. A special thank you to Aimee...
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“Chloe was such a great help throughout the wh......”

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Oct 04,2023
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Chloe
By: 'Fiona Bedwood'
Oct 04,2023
0 people found
this helpful
Chloe was such a great help throughout the whole process of moving and after, she has always be available to to speak too if we have ever had a problem or just a question we needed answering. Would highly recommend Hannells if anyone was considering ...
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“Absolutely brilliant!...”

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Oct 04,2023
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Aaron Curd
By: 'Zoe'
Oct 04,2023
0 people found
this helpful
Absolutely brilliant! Aaron has been great, kept us up to date, completed the sale from offer to STC literally within a few hours and everything to the solicitors on the same day. Would highly recommend....
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“Hannells Chaddesden staff all really helpful ......”

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Oct 04,2023
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Keilia
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Aimee Thornton
By: 'Mark'
Oct 04,2023
0 people found
this helpful
Hannells Chaddesden staff all really helpful with our sale so far. Lots of prompt communication. Thank you....
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“You have been amazing.....”

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Oct 03,2023
Minithumbup
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Kerrie
By: 'Debbie'
Oct 03,2023
0 people found
this helpful
You have been amazing even though we probably drove you mad phoning all the time, Debbie Jenkins is amazing, it must get so frustrating waiting for updates and you are always positive, optimistic and kept me going....
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“Excellent professional and caring Estate Agen......”

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Oct 03,2023
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Aimee Thornton
By: 'Stephen'
Oct 03,2023
0 people found
this helpful
Excellent professional and caring Estate Agents. The whole team has made my house selling and purchasing my new property very easy and stress free....
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“Great service really helpful really knowledge......”

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Oct 03,2023
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Aimee Thornton
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Lorna
By: 'Sarah Stevenson'
Oct 03,2023
0 people found
this helpful
Great service really helpful really knowledgeable and put us at ease...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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