Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Sales Progressor...”

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Nov 18,2023
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Olivia
By: 'Jaymal'
Nov 18,2023
1 people found
this helpful
Olivia the sales progressor at your branch did a remarkable job, I’ve can’t been how much difference one person can make going through the process of a mortgage honestly without her we would of been without a house. We were so pleased and ...
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“Happy with the service, staff have been very ......”

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Nov 18,2023
Minithumbup
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Aaron Curd
By: 'Dawn'
Nov 18,2023
0 people found
this helpful
Happy with the service, staff have been very helpful and informative....
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“From Rebecca's valuation to the superb write ......”

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Nov 17,2023
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Aaron Curd
By: 'Clare Nelson'
Nov 17,2023
0 people found
this helpful
From Rebecca's valuation to the superb write up and beautifully professional photos, I received a superb first class service from the whole team. The office staff are very polite, cheerful, positive and proactive and you always know that they are doing their best to secure ...
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“Fantastic from the very 1st appointment. All......”

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Nov 17,2023
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Jessica
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Eliza Tudgay
By: 'Neil Wileman'
Nov 17,2023
0 people found
this helpful
Fantastic from the very 1st appointment. All staff are brilliant, helpful and friendly!...
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“Jessica's handling of our recent house purcha......”

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Nov 16,2023
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Jessica
By: 'Nikolas P'
Nov 16,2023
0 people found
this helpful
Jessica's handling of our recent house purchase was excellent. She was always available to answer all our questions and emails within 24hrs, which was very important and reassuring. Jessica was very quick with all the necessary paperwork and also made sure we were always up ...
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“Excellent customer service from start to fini......”

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Nov 15,2023
Minithumbup
By: 'David'
Nov 15,2023
0 people found
this helpful
Excellent customer service from start to finish. To be honest we didn't think we'd sell our house in November but we did! Thank you so much for all your hard work. In total it took 89 days (3 months) to sell....
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“Very helpful and friendly...”

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Nov 13,2023
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George Shore
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Debbie
By: 'Josh'
Nov 13,2023
0 people found
this helpful
Everyone we spoke to were very friendly and helpful. Was appreciative of the weekly updates I would get...
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“My experience with Hannells,(Debbie Jenkins) ......”

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Nov 13,2023
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Debbie
By: 'Dianne Williams'
Nov 13,2023
0 people found
this helpful
My experience with Hannells,(Debbie Jenkins) her professionalism is very good, communicates well with me and updates me on a regular basis....
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“Very professional and friendly,the staff is v......”

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Nov 10,2023
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Debbie
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Rachel Daly
By: 'Ionut'
Nov 10,2023
0 people found
this helpful
Very professional and friendly,the staff is very well professionally trained and very informative, you can count on them to keep you up to date with the latest updates....
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“Helpful and compassionate......”

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Nov 10,2023
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Lorna
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Aimee Thornton
By: 'Stephanie Shepherd'
Nov 10,2023
0 people found
this helpful
Helpful and compassionate throughout the whole process from beginning to end...
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“Breedon...”

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Nov 10,2023
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Aaron Curd
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Tom
By: 'Lorraine'
Nov 10,2023
0 people found
this helpful
All of the staff are very professional. As the weeks go by, you really feel as if you’re getting to know the staff on a personal level. I had regular and prompt feedback and was always listened to with empathy...
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“The estate agents have been incredible throug......”

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Nov 09,2023
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Sara Walker-Bradley
By: 'Megan Reynolds'
Nov 09,2023
0 people found
this helpful
The estate agents have been incredible through this whole process. They have been very reassuring and are always happy to answer my queries! Sara has been a life saver....
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“Fantastic from start to finish,really friendl......”

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Nov 09,2023
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Jo Riggott
By: 'Sharon Gunby'
Nov 09,2023
0 people found
this helpful
Fantastic from start to finish,really friendly professional service,kept us up to date throughout the whole house selling process...
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“Belper move...”

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Nov 08,2023
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Debbie
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Aaron Curd
By: 'Douglas Bell'
Nov 08,2023
0 people found
this helpful
I never new our long it takes to move house .I was very impressed our Debbie kept me informed every week.All my contact with Hannells was very professional. The moving day was a nightmare I had so much stuff to move but luckily I ...
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“Sale of our beautiful home...”

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Nov 08,2023
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Aaron Curd
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Niki Younger
By: 'Pietro Lysaczenko'
Nov 08,2023
0 people found
this helpful
Excellent as always, kept us in touch all way through the process and very professional....
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“Would highly recommend!...”

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Nov 08,2023
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Debbie
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Eliza Tudgay
By: 'Ro'
Nov 08,2023
0 people found
this helpful
Fantastic agency, friendly staff and efficient service! I couldn't be happier with my experience!...
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“Hannells were very professional in their appr......”

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Nov 08,2023
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Aaron Curd
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Debbie
By: 'Mark Philebrown'
Nov 08,2023
0 people found
this helpful
Hannells were very professional in their approach and kept me fully informed throughout the sales process...
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“The whole experience with Hannells from start......”

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Nov 08,2023
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Sam Harrison
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Eve Holmes
By: 'Keegan'
Nov 08,2023
0 people found
this helpful
The whole experience with Hannells from start to finish has been absolutely brilliant. My house sold very quickly but I think that was due to the expertise of a realistic valuation. I was given very good advice from Sam about what price to market my ...
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“My experience of Hannells in Chaddesden has been incredibly positive...”

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Nov 08,2023
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Lorna
By: 'Janet'
Nov 08,2023
0 people found
this helpful
My experience of Hannells in Chaddesden has been absolutely positive from my first initial approach requesting information about selling my 92 year old aunt's bungalow to the present time of moving into completion of sale. I was greeted warmly and had explained to me the whole ...
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“I have only had a limited experience with Han......”

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Nov 08,2023
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By: 'Mrs Lorna ELizabeth Simpson'
Nov 08,2023
0 people found
this helpful
I have only had a limited experience with Hannells, but so far everything has been good. I had the viewing and submitted my offer for the bungalow that I viewed, I took the paper work into the office on Blagreaves Lane. The member of staff ...
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By: lauren taylor
Nov 10, 2023
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Hi Lorna, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. Lovely to read that you have received a good service so far and we have been professional and helpful. We will now look forward to taking you through to completing on your bungalow. Kind Regards Lauren and the whole team here at Littleover. ...

“Everyone I spoke with at Hannells was helpful......”

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Nov 07,2023
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Eliza Tudgay
By: 'Julia Pooley'
Nov 07,2023
0 people found
this helpful
Everyone I spoke with at Hannells was helpful. If I had any issues, they would always get back to me...
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“Downsizing...”

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Nov 07,2023
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Lorna
By: 'Sharron'
Nov 07,2023
0 people found
this helpful
Slightly confused by the process of dealing with a property company as a vendor, being told in first instance my offer is accepted then having to put in a higher bid to only be told other person got property when their offer was lower... but ...
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“Communication was fantastic throughout, from ......”

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Nov 07,2023
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Eliza Tudgay
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Debbie
By: 'James'
Nov 07,2023
0 people found
this helpful
Communication was fantastic throughout, from selling my house right until completion the Hannells team were quick to push actions through....
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“Excellent professional advice and help, frien......”

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Nov 07,2023
Minithumbup
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Heather James
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Debbie
By: 'Anna'
Nov 07,2023
0 people found
this helpful
Excellent professional advice and help, friendly staff and looked after us through the house sale process from start to finish...
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“Sale of our residential property...”

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Nov 07,2023
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Aaron Curd
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Rebecca Mills
By: 'Paul'
Nov 07,2023
0 people found
this helpful
Hannells have been very professional throughout the whole process with regards the sale of our property. Never sold a property before so did not know what to expect. They have guided us through the whole process, and we would personally like to thank all involved. ...
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“Couldn't fault the team! Continuously keeping......”

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Nov 07,2023
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Michelle Tinson
By: 'Hannah'
Nov 07,2023
0 people found
this helpful
Couldn't fault the team! Continuously keeping me in the loop, on hand to answer any queries. My calls were always answered and they kept things moving. Dealt with Mya and Michelle mostly and they were friendly and always helpful! Thank you...
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“Absolutely brilliant service kept me updated ......”

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Nov 07,2023
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Jo Riggott
By: 'Sharron'
Nov 07,2023
0 people found
this helpful
Absolutely brilliant service kept me updated every step of the way . Great communication with very pleasant staff wouldn't hesitate to use Hannells again ....
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“Very professional and helpful. Always willing......”

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Nov 07,2023
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Debbie
By: 'Geoff Wild'
Nov 07,2023
0 people found
this helpful
Very professional and helpful. Always willing to spend the time to explain anything we may be concerned about and to iron out any potential complications....
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“Super easy and efficient way to renew our ren......”

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Nov 07,2023
Minithumbup
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Leanna Holmes
By: 'Daisy'
Nov 07,2023
0 people found
this helpful
Super easy and efficient way to renew our rental contract. Helpful staff and all done within a day....
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“Great experience so far. Sold quickly and a p......”

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Nov 07,2023
Minithumbup
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Lauren Taylor
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Emma Reeve
By: 'G'
Nov 07,2023
0 people found
this helpful
Great experience so far. Sold quickly and a pleasure working with you all. Thank you!...
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By: lauren taylor
Nov 10, 2023
View all comments (1)
Good afternoon, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It has been a pleasure working with you to sell your home. It was so lovely to read that your experience has been great so far. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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