Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Exceeded my Expectations...”

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Dec 19,2023
Minithumbup
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Jo Riggott
By: 'Lisa'
Dec 19,2023
0 people found
this helpful
Hannells have been excellent throughout the whole process from valuation, to photography, arranging viewings and to point of sale. They have kept me updated from start to finish. I would 100% recommend them if you are selling your home. Thank you to all the staff involved. ...
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“My experience with Hannells has been a great ......”

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Dec 18,2023
Minithumbup
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Lorna
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Jo Riggott
By: 'Amy'
Dec 18,2023
0 people found
this helpful
My experience with Hannells has been a great one!! From the minute we booked a viewing on the property that we liked, nothing was too much trouble. When we decided to market our property, Jo came to see us and within a week of the ...
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“House Sale...”

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Dec 16,2023
Minithumbup
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Debbie
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Aaron Curd
By: 'Alan'
Dec 16,2023
0 people found
this helpful
Excellent service from valuation to completion the sale of my sisters house went very smoothly. Very good communication at every stage....
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“Excellent service...”

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Dec 15,2023
Minithumbup
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Aaron Curd
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Debbie
By: 'Jan'
Dec 15,2023
0 people found
this helpful
Excellent service, very helpful and we were kept informed at all stages...
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“Very pleased with the service we had from the......”

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Dec 13,2023
Minithumbup
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Lauren Taylor
By: 'MR Baker'
Dec 13,2023
0 people found
this helpful
Very pleased with the service we had from the team very helpful , pleasant and we were kept informed of the proceedings of our sale , ours was quite complicated but the team were there for us ....
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By: lauren taylor
Dec 14, 2023
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Good morning, I hope you are well. Thank you so much for taking the time to write about your experience with the team here in Littleover. We were overjoyed when we saw your very lovely comments. It was a pleasure to work with you in selling your home. Again many thanks for your kind words. Kind Regards Lauren and the whole team here at Littleover. ...

“Very professional with clients and provide co......”

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Dec 12,2023
Minithumbup
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Jessica
By: 'Stephanie'
Dec 12,2023
0 people found
this helpful
Very professional with clients and provide continuous updates on progress...
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“First move for 36 years. PAINLESS....”

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Dec 09,2023
Minithumbup
By: 'Mr william cutler'
Dec 09,2023
0 people found
this helpful
First move for 36 years. Boy have things changed. The staff at Littleover were patient. I must have been a pain at times, but they just explained patiently and got on with things....
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By: lauren taylor
Dec 11, 2023
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Hi Bill, Thank you so much for taking the time to write about your experience with Hannells Littleover. It has been a pleasure working with you and you have not been a pain at all! We will look forward to taking you through to completion and moving you into your forever home. Kind Regards Lauren and the whole team here at Littleover. ...

“Sale of property...”

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Dec 08,2023
Minithumbup
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Jo Riggott
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Lorna
By: 'Karen'
Dec 08,2023
0 people found
this helpful
Excellent service from start to finish. All the staff in Chaddesden branch are excellent. Jo is a class leader in valuation and professionalism. Lorna's communication was outstanding. Michelle and Natalie were excellent in keeping me informed of the sale progress....
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“Extraordinarily efficient, helpful, friendly ......”

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Dec 07,2023
Minithumbup
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Eve Holmes
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Sam Harrison
By: 'Martin'
Dec 07,2023
0 people found
this helpful
Extraordinarily efficient, helpful, friendly and responsive. Went from entering the Mickleover sales office to having the property actually on the market with but a few working days. Viewings started almost immediately after and continued a good number throughout the few weeks it took to get ...
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“The staff were brilliant at each step. They w......”

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Dec 06,2023
Minithumbup
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Debbie
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Eliza Tudgay
By: 'Catherine'
Dec 06,2023
0 people found
this helpful
The staff were brilliant at each step. They were there to offer advice at every part of the process...
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“Very professional team. Communication was sec......”

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Dec 05,2023
Minithumbup
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Heather James
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Eliza Tudgay
By: 'Dawn'
Dec 05,2023
0 people found
this helpful
Very professional team. Communication was second to none. Staff were friendly and respectful...
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“I have used Hannells estate agents before and......”

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Dec 01,2023
Minithumbup
By: 'Satti'
Dec 01,2023
0 people found
this helpful
I have used Hannells estate agents before and recently again they are very good very professional. i have used both Chaddesden & chellaston branch and they both are amazing.Best estate agents in derby. Could not ask for anyone better clare nelson was amazing 🙏...
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“Great Experience...”

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Nov 30,2023
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Kathryn'
Nov 30,2023
0 people found
this helpful
Team has been fantastic in communication, knowledge and providing a wonderful service....
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“Brilliant, really helpful and not adding unne......”

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Nov 29,2023
Minithumbup
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Eliza Tudgay
By: 'Tolis'
Nov 29,2023
0 people found
this helpful
Brilliant, really helpful and not adding unnecessary pressure to the buyers....
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“Very pleasant experience dealing with Aimee. ......”

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Nov 28,2023
Minithumbup
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Aimee Thornton
By: 'Helen'
Nov 28,2023
0 people found
this helpful
Very pleasant experience dealing with Aimee. She took quick action, kept me informed throughout the process. Would recommend...
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“My dad has dementia, moving house was always ......”

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Nov 27,2023
Minithumbup
By: 'Annonymous'
Nov 27,2023
0 people found
this helpful
My dad has dementia, moving house was always a worry but Hannells have gone above and beyond to make sure our needs as a family are met. Communication is very clear and constant updates along the way, between both myself and my dad. I feel ...
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“Chellaston Hannells Sales Team...”

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Nov 25,2023
Minithumbup
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Aaron Curd
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Debbie
By: 'Ben'
Nov 25,2023
0 people found
this helpful
The Chellaston Hannells team were helpful with our home purchase. Aaron Curd and Debbie Jenkins were great....
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“Very Happy!...”

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Nov 24,2023
Minithumbup
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Eliza Tudgay
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Heather James
By: 'R.Smith'
Nov 24,2023
0 people found
this helpful
Heather was a great first point of contact for me at Hannels. She was thorough and knew her stuff! Sharon was lovely when showing people around the house and was complimentary on the appearance of the house. Eliza was also very helpful once a couple ...
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“very helpful, good understand of requirements......”

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Nov 24,2023
Minithumbup
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Lorna
By: 'Alan DOWTHWAITE'
Nov 24,2023
0 people found
this helpful
very helpful, good understanding of requirements, easy to get on with...
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“Brilliant help, very professional and always ......”

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Nov 23,2023
Minithumbup
By: 'Paul'
Nov 23,2023
0 people found
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Brilliant help, very professional and always a huge help. This sale has been a long time coming and I'm glad it was with Hannels...
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“The girls at Hannells were brilliant from sta......”

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Nov 22,2023
Minithumbup
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Debbie
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Amy Boole
By: 'Erica'
Nov 22,2023
0 people found
this helpful
The girls at Hannells were brilliant from start to finish. Debbie Jenkins kept us updated throughout the sale. . Even got a call after we exchanged from Amy to check on us as it was an emotional time selling my mum and dad”s house. Would ...
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“Professional and Friendly...”

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Nov 21,2023
Minithumbup
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Olivia
By: 'Akin'
Nov 21,2023
0 people found
this helpful
In my view, Olivia Mee handled the entire process professionally. Her clear and careful order of words by mail gives me a good impression about Hannells Lettings. Her communication / follow up via calls and mail were prompt....
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“The service from the whole team was incredibl......”

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Nov 21,2023
Minithumbdown
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Eve Holmes
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Gemma
By: 'Lucy Co'
Nov 21,2023
0 people found
this helpful
The service from the whole team was incredible throughout, they are really helpful and went above and beyond to offer a great service. Would highly recommend....
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“Great service from the whole team, was kept u......”

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Nov 21,2023
Minithumbup
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Sally
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Gemma
By: 'A Grogan'
Nov 21,2023
0 people found
this helpful
Great service from the whole team, was kept updated throughout the whole process....
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“Lilly is the best...”

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Nov 21,2023
Minithumbup
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Lilly
By: 'federico.fruinque'
Nov 21,2023
0 people found
this helpful
Lilly is very kind and help us a lot! We hope we can have the property sooner, but so far everything goes well. Thank you again to Lilly because we ask so many questions...haha....
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By: lauren taylor
Nov 21, 2023
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Good afternoon, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. Lilly was over joyed when she read it. She has not been with Hannells very long but has already made such a great impression with our sellers and buyers with her great customer service. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. Kind Regards Lauren. ...

“All staff at Hannells are very friendly.Alwa......”

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Nov 21,2023
Minithumbup
By: 'Michelle'
Nov 21,2023
0 people found
this helpful
All staff at Hannells are very friendly. Always happy to answer any questions and nothing is to much from the team at the Alvaston branch....
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“Very helpful and a happy team. The support ha......”

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Nov 21,2023
Minithumbup
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Debbie
By: 'Antony'
Nov 21,2023
0 people found
this helpful
Very helpful and a happy team. The support has been fantastic throughout the sale. Being kept informed of the viewings and at the offer stage has been brilliant . Having Debbie as liaison between the solicitors and myself has been invaluable....
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“Excellent experience all round kept well info......”

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Nov 21,2023
Minithumbdown
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Debbie
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Rebecca Mills
By: 'Raymond Parrott'
Nov 21,2023
0 people found
this helpful
Excellent experience all round kept well informed during transactions, far better than previous service from other agencies...
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“It was an excellent experience with Hannells ......”

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Nov 21,2023
Minithumbup
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Chloe
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Olivia
By: 'Sheril Thomas'
Nov 21,2023
0 people found
this helpful
It was an excellent experience with Hannells throughout our journey for looking for a house. We would like to thank Ms. Chloe Williamson for all her help and support. Her guidance to find a house which is suitable for us was excellent. We would like ...
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“I’m very happy , hannells is the best , and a......”

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Nov 18,2023
Minithumbup
By: 'AMEER RASOOL'
Nov 18,2023
0 people found
this helpful
I’m very happy , hannells is the best , and all staff very helpful. Thanks to your all ,...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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