Hannells
4.9/5, 3244 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
212 9 329 20 1464 60 944 63 126 17
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Images & Videos

“Helped with the renewal of tenancy and was sw......”

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Dec 06,2024
Minithumbup
Leanna Holmes
By: 'Odunayo'
Dec 06,2024
19 people found
this helpful
Helped with the renewal of tenancy and was swift with my change of name...
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Was this helpful? Yes
By: Benjamin Brain
Dec 10, 2024
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Hi Odunayo! Thank you for your kind feedback of your moving experience with Leanna and the Lettings team! We’re so pleased to hear that the tenancy renewal process and your name change were handled swiftly. Making things as smooth and efficient as possible is what they aim for, and it’s good to know they delivered that for you. on behalf of everyone here at Hannells, thank you for your positive feedback, and we’re here whenever you need us again! All the best, Benjamin Brain ...

“Lovely staff and all so professional I bough......”

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Dec 03,2024
Minithumbup
Michelle Tinson
Aimee Thornton
By: 'Elda Rrokaj'
Dec 03,2024
25 people found
this helpful
Lovely staff and all so professional I bought a house and they really helped me with everything I needed . Highly recommend !!...
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By: Benjamin Brain
Dec 03, 2024
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Hi Elda! Thank you for your kind review of your moving experience with Michelle, Aimee and the Chaddesden team! We’re delighted to hear that you found the staff lovely and professional throughout your home-buying journey. It’s also good to know they were able to assist you with everything you needed, and your recommendation means a lot to us. Thank you for your positive feedback, and we wish you all the best in your new home! We look forward to being of service to you again in the f ...

“I had an excellent service from the staff at ......”

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Dec 03,2024
Minithumbup
Jo Riggott
Aimee Thornton
By: 'keith'
Dec 03,2024
26 people found
this helpful
I had an excellent service from the staff at Hannells. They were extremely helpful and professional especially Aimee Jo and Lorna. Very good communication, suggested an achievable sales value and got a SSTC within a very short time. I'm very happy with the service that ...
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By: Benjamin Brain
Dec 03, 2024
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Hi Keith! Thank you for your wonderful feedback of your moving experience with Jo, Aimee and the Chaddesden team! We’re so pleased to hear that you received excellent service from the team, especially Aimee, Jo and Lorna. It’s great to know their professionalism, clear communication, and expertise in suggesting an achievable sales value helped secure a Sold Subject to Contract in such a short time and they'll all be delighted to see your comments. Your recommendation means so much t ...

“Leanne was really efficient in the service sh......”

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Dec 03,2024
Minithumbup
Leanna Holmes
By: 'Anonymous'
Dec 03,2024
19 people found
this helpful
Leanne was really efficient in the service she provided during the renewal process....
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By: Benjamin Brain
Dec 05, 2024
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Hi "Anonymous"! Thank you for your feedback on your moving experience with Leanna and the Lettings team! We’re so pleased to hear that Leanna provided an efficient service during your renewal process. It’s always their goal to make things as smooth and straightforward as possible, and your kind words will mean a lot to the team. Thank you again for your kind words, and we’re here whenever you need assistance again! All the best, Benjamin Brain Sales & Marketing Director Ha ...

“Overall good and fast attention and responses......”

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Dec 02,2024
Minithumbup
Aimee Thornton
By: 'Carlo'
Dec 02,2024
22 people found
this helpful
Overall good and fast attention and responses, great service, very happy with it....
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By: Benjamin Brain
Dec 03, 2024
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Hi Carlo! Thank you for your feedback of your moving experience with Aimee and the Chaddesden team! We’re so pleased to hear that you were happy with the good and fast attention you received, as well as the overall service. Providing a great experience for our clients is always their goal, and it’s good to know they achieved that for you. On behalf of the whole team here at Hannells, congratulations on your purchase and we look forward to being of service to you again in the future ...

“Superb service...”

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Dec 02,2024
Minithumbup
By: 'Emma'
Dec 02,2024
22 people found
this helpful
The whole team at Hannells were incredibly supportive, understanding and proactive from start to finish. I wouldn't hesitate to recommend their services to anyone. I am very grateful for their help....
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By: Benjamin Brain
Dec 03, 2024
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Hi Emma! Thank you for your kind words about your moving experience with Lauren and the Littleover team! We’re delighted to hear that the entire team provided you with a supportive, understanding, and proactive service from start to finish. Your recommendation means so much to us, and we’re truly grateful for the opportunity to assist you in your move! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of ser ...

“Olivia was a tremendous help on navigating ou......”

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Dec 02,2024
Minithumbup
Olivia
Eve Holmes
By: 'Heather'
Dec 02,2024
20 people found
this helpful
Olivia was a tremendous help on navigating our move. We are so thankful for her prompt responses and handling everything beautifully. She was very knowledgeable and understanding. Thank you!...
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By: Benjamin Brain
Dec 03, 2024
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Hi Heather! Thank you for your lovely review of your moving experience with Olivia, Eve and the Mickleover team! We’re so pleased to hear that Olivia was such a tremendous help during your move. Her prompt responses, knowledge, and understanding truly make a difference, and we’re pleased to hear that you felt that she was able to handle everything for you. On behalf of the whole team here at Hannells, congratulations on your purchase and we look forward to being of service to you ag ...

“The staff in the Mickleover Branch have been ......”

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Dec 02,2024
Minithumbup
Sarah Keeling
Olivia
By: 'Craig Iceton'
Dec 02,2024
20 people found
this helpful
The staff in the Mickleover Branch have been excellent from start to finish of our whole moving process. Thank You Ladies. Hannells offer the full moving package and arrange it all if needed. We would certainly recommend Hannells....
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By: Benjamin Brain
Dec 03, 2024
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Hi Craig! Thank you for your wonderful feedback of your moving experience with Sarah, Olivia and the Mickleover team! We’re so pleased to hear that they provided excellent service throughout your entire moving process. Your kind words mean a lot to us, and we’re delighted that you appreciated the full moving package we offer to make the process as smooth as possible. Thank you for your recommendation and thank you for trusting Hannells with the sale of your property. We look forward ...

“Stress-free renewal process...”

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Nov 29,2024
Minithumbup
Leanna Holmes
By: 'Ana Beatriz and Victor'
Nov 29,2024
20 people found
this helpful
Leanna, we can't thank you enough for your brilliant work in handling the renewal process for renting our house. Your efficiency, professionalism, and clear communication made the entire experience smooth and stress-free. You went above and beyond to ensure every detail was taken care of ...
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By: Benjamin Brain
Dec 03, 2024
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Hi Ana & Victor! Thank you for such a glowing review of your moving experience with Leanna and the Lettings team! We’re delighted to hear that Leanna’s efficiency, professionalism, and clear communication made your renewal process smooth and stress-free. It’s good to know that her dedication and attention to detail stood out and that she went above and beyond to support you. On behalf of Leanna and the entire team at Hannells, thank you for your kind words and for choosing us. We ...

“Faultless...”

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Nov 28,2024
Minithumbup
Jo Riggott
Lorna
By: 'Ruth'
Nov 28,2024
25 people found
this helpful
Very good communication, suggested an achievable sales value and got a SSTC within 7 days. Very happy....
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By: Benjamin Brain
Nov 28, 2024
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Hi Ruth! Thank you for your great feedback of your moving experience with Jo, Lorna and the Chaddesden team! We’re so pleased to hear that you were happy with the communication from the team and that they were able to suggest an achievable sales value that led to securing a sale within just 7 days. Your complete satisfaction is what they aim for, and it’s fantastic to know they delivered for you. On behalf of the whole team here, thank you for trusting Hannells with the sale of your ...

“Friendly professional service. Competitive pr......”

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Nov 27,2024
Minithumbup
Sarah Gascoigne
By: 'Dawn'
Nov 27,2024
24 people found
this helpful
Friendly professional service. Competitive pricing. Always kept updated. Would definitely recommend...
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By: Benjamin Brain
Nov 28, 2024
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Hi Dawn! Thank you for your kind feedback of your moving experience with Sarah and the Allestree team. We’re delighted to hear that you found their service friendly, professional, and competitively priced. Keeping our clients updated is something they take pride in, so it’s great to know that stood out to you. Your recommendation means a lot to us! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service ...

“We couldn’t be happier with the service Leann......”

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Nov 27,2024
Minithumbup
Leanna Holmes
By: 'Lorah'
Nov 27,2024
22 people found
this helpful
We couldn’t be happier with the service Leanna provided in renewing our tenancy. She was efficient, professional, and made the whole process seamless. Thank you, Leanna, for your fantastic support!...
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By: Benjamin Brain
Nov 28, 2024
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Hi Lorah! Thank you for your lovely feedback of your moving experience with Leanna and the Lettings team. We’re pleased to hear that Leanna made your tenancy renewal process seamless with her efficiency and professionalism. Your kind words about her fantastic support mean a great deal, and we’ll be sure to share them with her. Thank you for your positive feedback, and we’re here whenever you need us again! All the best, Benjamin Brain Sales & Marketing Director Hannells - ...

“First Time Buyer Experience...”

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Nov 27,2024
Minithumbup
Aaron Curd
Debbie
By: 'Anagha'
Nov 27,2024
22 people found
this helpful
We had an amazing experience with Hannels Estate Agents during the purchase of our new home. The entire team was incredibly supportive, but special thanks go to Aaron, Debbie, and Claire for their exceptional efforts. Claire was always prompt and accommodating, helping us arrange multiple ...
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By: Benjamin Brain
Nov 28, 2024
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Hi Anagha! Wow! Thank you so much for your fantastic review of your moving experience with Aaron, Debbie and the Chellaston team! We’re delighted to hear that you had such a positive experience with Hannells during the purchase of your new home. It’s wonderful to know that Aaron, Debbie, and Clare provided exceptional support throughout the process. And they'll be delighted to see your comments. Your kind words about the team’s professionalism, responsiveness, and dedication mean ...

“Aaron Curd...”

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Nov 27,2024
Minithumbup
By: 'Wing'
Nov 27,2024
22 people found
this helpful
Can reply to emails and follow up matters as quickly as possible...
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By: Benjamin Brain
Nov 28, 2024
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Hi Wing! Thank you for your feedback of your moving experience with Niki and the Chellaston team. We’re so glad to hear that the team responded to emails and followed up on matters quickly. Providing prompt and efficient communication is something they strive for, and it’s great to know they met your expectations. On behalf of the team here at Hannells, congratulations on your purchase. We wish you many happy memories in your new home and look forward to being of service to you agai ...

“Smooth process with very helpful and knowledg......”

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Nov 27,2024
Minithumbup
By: 'Jay'
Nov 27,2024
22 people found
this helpful
Smooth process with very helpful and knowledgeable staff. Great communication through the process from start to sale....
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By: Benjamin Brain
Nov 28, 2024
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Hi Jay! Thank you for your kind words about your moving experience with Niki and the Chellaston team! We’re pleased to hear that your experience was smooth and that the team’s helpfulness and knowledge made a difference. Great communication from start to sale is something they pride themselves on, and it’s good to know they delivered that for you. On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of servic ...

“Tenancy Renewal Process...”

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Nov 26,2024
Minithumbup
Leanna Holmes
By: 'Kellie Parnis'
Nov 26,2024
25 people found
this helpful
The renewal process was easy and quite quick, no fuss at all and handled very efficiently....
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By: Benjamin Brain
Nov 28, 2024
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Hi Kellie! Thank you for your feedback of your moving experience with Leanna and the Lettings team. We’re so pleased to hear that your renewal process was quick, easy, and fuss-free. Providing an efficient and smooth experience is always the goal, and it’s great to know they achieved that for you. Thank you for your positive feedback, and we’re here whenever you need us again! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Really good communication from the gentleman ......”

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Nov 26,2024
Minithumbup
Emma Reeve
Louise
By: 'Tansy'
Nov 26,2024
22 people found
this helpful
Really good communication from the gentleman who came out to value the house right through to the gentleman who took photographs, and finally with all the staff at the office. They let you know what is happening and keep you up to date with what ...
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By: Benjamin Brain
Nov 28, 2024
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Hi Tansy! Thank you for your wonderful feedback of your moving experience with Emma, Louise and the Littleover team! We’re so pleased to hear that you’ve had a great experience with them, from the initial valuation to the photography and the support provided. Keeping our clients informed and up to date at every stage is something they take pride in, and it’s fantastic to know you’d fully recommend us. On behalf of the whole team here, thank you for trusting Hannells with the sal ...

“Enjoyed the service rendered very straight fo......”

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Nov 26,2024
Minithumbdown
By: 'Ajiboye TOBA GIDEON'
Nov 26,2024
20 people found
this helpful
Enjoyed the service rendered very straight forward and less cumbersome...
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By: Benjamin Brain
Nov 28, 2024
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Hi Ajiboye, Thank you for your feedback of your moving experience with Jenna and the Lettings team! We’re so pleased to hear that you found their service straightforward and hassle-free. Making the process as smooth as possible is always the goal, and it’s great to know they achieved that for you. Thank you for positive feedback, and we’re here to help whenever you need us! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Your team's dedication and hard work to get a......”

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Nov 26,2024
Minithumbup
Emma Reeve
Louise
By: 'Dem'
Nov 26,2024
20 people found
this helpful
Your team's dedication and hard work to get a Buyer was as expected. I set the bar high from the onset. Again I can only express our thanks here. I would always recommend Hannells. The Littleover team were aways onhand not only to listen and ...
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By: Benjamin Brain
Nov 26, 2024
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Hi Dem! Thank you for your fantastic feedback of your moving experience with Emma, Louise and the Littleover team! We’re so pleased to hear that they met your high expectations and worked hard to secure a buyer for you. It’s great to know they were always on hand to provide support, arrange quality viewings, and achieve offers through their dedication and effort. Your recommendation means a great deal to us, and on behalf of the entire team, thank you for trusting Hannells with the ...

“Easy smooth process no delays quick responses......”

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Nov 26,2024
Minithumbup
Emma
By: 'Kristi'
Nov 26,2024
20 people found
this helpful
Easy smooth process no delays quick responses to all questions everythinv set up and ready to go😊...
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By: Benjamin Brain
Nov 26, 2024
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Hi Kristi! Thank you for your lovely feedback on your moving experience with Emma and the Lettings team. We’re pleased to hear that the process was smooth and easy, with quick responses to all your questions. Making sure everything is set up and ready to go without delays is exactly what they aim for, and it’s great to know they delivered that for you. Thank you again for your positive feedback, and we’re here to help whenever you need us! All the best, Benjamin Brain Sales ...

“Everything went smoothly when arranging a sec......”

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Nov 26,2024
Minithumbup
Leanna Holmes
By: 'Daniel Spencer'
Nov 26,2024
17 people found
this helpful
Everything went smoothly when arranging a second term renewal. Good job....
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By: Benjamin Brain
Nov 29, 2024
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Hi Daniel! Thank you for your feedback of your moving experience with Leanna and the Lettings team. We’re so pleased to hear that everything went smoothly with your second-term renewal. Making the process hassle-free is always their goal, and it’s good to know they delivered for you. Thank you for your positive feedback, and we’re here to assist you whenever you need us again! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“We are very impressed with the service....”

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Nov 25,2024
Minithumbup
By: 'Angela Peake'
Nov 25,2024
16 people found
this helpful
We are very impressed with the service. We have been kept well informed at every stage of the sale. Everyone at the Allestree branch knew about our sale and was able to offer advice if needed. We felt that our sale was important to them ...
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By: Benjamin Brain
Nov 26, 2024
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Hi Angela! Thank you so much for your wonderful feedback of your moving experience with Nicola and the Allestree team! We’re delighted to hear that you were impressed with the service. Keeping clients informed at every stage and ensuring you feel valued are top priorities for everyone there, so it’s great to know that the entire team made your sale feel important and supported you throughout the process. On behalf of the whole team here, thank you for trusting Hannells with the sale ...

“Mya was great, the process was really easy. W......”

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Nov 24,2024
Minithumbup
Mya
By: 'Josh'
Nov 24,2024
13 people found
this helpful
Mya was great, the process was really easy. Would highly recommend Hannells...
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By: Benjamin Brain
Nov 25, 2024
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Hi Josh! Thank you for your kind words about your moving experience with Mya and the Lettings team! We’re pleased to hear that Mya made the process easy for you and that you’d highly recommend Hannells. Your feedback means a lot to us, and we’ll be sure to pass your compliments on to Mya. Thank you for choosing Hannells, and we’re here whenever you need us again! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Eperience was good: Hannells helped to advoca......”

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Nov 23,2024
Minithumbup
By: 'IMMLYNN'
Nov 23,2024
12 people found
this helpful
Eperience was good: Hannells helped to advocate for us with the lanlord...
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By: Benjamin Brain
Nov 25, 2024
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Hi Immlynn! Thank you for sharing your feedback about your moving experience with Jenna and the Lettings team! We’re pleased to hear that you had a good experience and that the team was able to advocate on your behalf with the landlord. Supporting our tenants and ensuring their needs are met is always a priority for us. Thank you for again for your positive feedback, and we’re here to assist you whenever you need us! All the best, Benjamin Brain Sales & Marketing Director Ha ...

“Great communication and advice throughout the......”

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Nov 22,2024
Minithumbup
Leanna Holmes
By: 'Alison'
Nov 22,2024
13 people found
this helpful
Great communication and advice throughout the whole contract renewal process....
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By: Benjamin Brain
Nov 25, 2024
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Hi Alison! Thank you for your feedback on your moving experience with Leanna and the Lettings team! We’re pleased to hear that you found the communication and advice during your contract renewal process to be excellent. Providing clear guidance and support is something the team always strive for, so it’s great to know they met your expectations. On behalf the whole team here, thank you for trusting Hannells with the management of your property and we look forward to being of equally ...

“Renew tenancy...”

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Nov 21,2024
Minithumbup
Leanna Holmes
By: 'Cheryl'
Nov 21,2024
15 people found
this helpful
Good service always happy to help. Will recommend there service...
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By: Benjamin Brain
Nov 25, 2024
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Hi Cheryl! Thank you for your kind feedback on your moving experience with Leanna and the Lettings team! We’re so pleased to hear that you’ve experienced good service and found our team happy to help. Your recommendation means a lot to the team! Thank you for again for your positive words, and we’re here whenever you need us! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Fantastic service...”

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Nov 20,2024
Minithumbup
Leanna Holmes
By: 'K. Lewandowska'
Nov 20,2024
15 people found
this helpful
From the beginning, Leanna Holmes was helpful, friendly, professional and super useful. She's always been great and welcoming about any issues or renewal of our tenancy. I wish all agents were as great as her! Recommend this agency above any other!...
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By: Benjamin Brain
Nov 25, 2024
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Hi K! Thank you so much for your fantastic review of your moving experience with Leanna and the Lettings team! We’re delighted to hear that Leanna has been helpful, friendly, and professional throughout your experience. It’s good to know that her welcoming approach and support with tenancy matters have stood out to you. Your kind words and recommendation mean a great deal to both Leanna and the entire team at Hannells. Thank you for choosing us, and we look forward to continuing to ...

“Really quick and easy! managed to renew my te......”

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Nov 20,2024
Minithumbup
Leanna Holmes
By: 'Beckie'
Nov 20,2024
15 people found
this helpful
Really quick and easy! managed to renew my tenancy quite quickly, she answered all of my questions and made me feel at ease....
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By: Benjamin Brain
Nov 25, 2024
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Hi Beckie! Thank you for your feedback on your moving experience with Leanna and the Lettings team! We’re so pleased to hear that renewing your tenancy was quick and easy. It’s great to know that your questions were answered and that the process left you feeling at ease—that’s exactly the experience they aim to provide. Thank you for choosing Hannells, and we’re here to assist you whenever you need us! All the best, Benjamin Brain Sales & Marketing Director Hannells - ...

“Great team....”

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Nov 20,2024
Minithumbup
By: 'KMT'
Nov 20,2024
16 people found
this helpful
From the start the guys at Hannells in Chaddesden have made the whole process simple and so far stress free. They’ve kept us informed throughout. All our questions/queries answered really quickly. Would definitely recommend Hannells to others....
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By: Benjamin Brain
Nov 25, 2024
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Hi KMT! Thank you so much for your kind words about your moving experience with Michelle and the Chaddesden team! We’re so pleased to hear that the team made the process simple and stress-free for you. Keeping clients informed and responding quickly to questions is something they take pride in, so they'll be pleased to know this made a positive impact on your experience. Your recommendation means a lot to us, and on behalf of everyone at Hannells, thank you for trusting us with the sa ...

“During the sale ..having to deal with differe......”

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Nov 20,2024
Minithumbup
Alex Simpson
By: 'Janet'
Nov 20,2024
15 people found
this helpful
During the sale ..having to deal with different people in the office was a little annoying but all were polite and helped.Once we got a sale just dealing with Alex was better.Alex was excellent in manner and service....
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By: Benjamin Brain
Nov 25, 2024
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Hi Janet! Thank you for your feedback of your moving experience with Alex and the Littleover team. We’re pleased to hear that you found everyone in our team polite and helpful throughout the sale. We've found over the last 20 years that after thousands of property sales, it works better when each branch works as a team to ensure that whoever you speak to is able to assist with your queries, and we’re glad that approach worked for you. It’s also fantastic to hear that Alex’s support ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE21

Derby, DE73

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



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