Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Well Done...”

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Feb 15,2024
Minithumbup
By: 'Derek'
Feb 15,2024
0 people found
this helpful
I would like thank all the staff for there hard work and enthusiasm . Hard work from start to finish and help with everything ....
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“Debbie and Eliza...”

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Feb 15,2024
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Eliza Tudgay
By: 'Rahul sharma'
Feb 15,2024
0 people found
this helpful
The estate agent Eliza and Debbie we really pleased and impressed with the caring and professional service we received on the sale of the property also they always responded about emails and help us through the process Her communication, knowledge and support ensures calm process ...
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“Friendly staff who always kept us informed of......”

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Feb 15,2024
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Lauren Taylor
By: 'Sharon Elliott'
Feb 15,2024
0 people found
this helpful
Friendly staff who always kept us informed of what was happening....
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By: lauren taylor
Feb 20, 2024
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Hi Sharon, Thank you for taking the time to write about your experience with Hannells Littleover team so far. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Friendly and helpful staff...”

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Feb 15,2024
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Rebecca Mills
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Aaron Curd
By: 'Amanda and Peter'
Feb 15,2024
0 people found
this helpful
Friendly and helpful staff Clear explanation of processes involved in selling property Prompt communication regarding viewing and sales negotiations Professional and appealing photos for marketing...
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“Very friendly and helpful brilliant service s......”

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Feb 15,2024
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Aaron Curd
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Niki Younger
By: 'Helen'
Feb 15,2024
0 people found
this helpful
Very friendly and helpful brilliant service sold within a month...
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“Great service and great people, made the expe......”

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Feb 14,2024
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Heather James
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Eliza Tudgay
By: 'Ben'
Feb 14,2024
0 people found
this helpful
Great service and great people, made the experience swift and efficient. Highly recommend using....
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“Aimee has been great & has kept us updated :)...”

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Feb 12,2024
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Aimee Thornton
By: 'Linda Brindley'
Feb 12,2024
0 people found
this helpful
Aimee has been great & has kept us updated :)...
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“Great service at Hannells Chaddesden - thank you...”

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Feb 12,2024
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Aimee Thornton
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Michelle Tinson
By: 'N Huckerby'
Feb 12,2024
0 people found
this helpful
The team at Hannells Chaddesden have been very helpful. Their communication has been excellent throughout and staff are always polite, professional and friendly. Special thank you to Aimee and Michelle....
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“Overall we were very pleased with Hannells, p......”

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Feb 12,2024
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Debbie
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Aaron Curd
By: 'James'
Feb 12,2024
0 people found
this helpful
Overall we were very pleased with Hannells, particularly Debbie. Very attentive to our needs, persistent when we needed tasks being pursued, and made sure to keep in contact with us. We were also very pleased with the photos of our old house (they were excellent), ...
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“A First Class Service...”

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Feb 10,2024
Minithumbup
By: 'John P'
Feb 10,2024
0 people found
this helpful
Hannells, Alvaston were very responsive and professional and client focussed. A viewing of the property was arranged in days even though we live 200 miles from the property being sold. The successful buyer made an offer on the second day of the house being on the ...
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“We have had a great experience with hannells ......”

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Feb 09,2024
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Aimee Thornton
By: 'Abbie'
Feb 09,2024
0 people found
this helpful
We have had a great experience with hannells so far. They have always followed through with their promises and have been so friendly throughout the process....
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“Lorna at hannels is brilliant highly recommen......”

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Feb 06,2024
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Lorna
By: 'Natalie'
Feb 06,2024
0 people found
this helpful
Lorna at hannels is brilliant highly recommended for anyone wanting to sell there property 😃...
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“I didn't expect Hannels to sell my house lead......”

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Feb 05,2024
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By: 'Don't show my name.'
Feb 05,2024
0 people found
this helpful
I didn't expect Hannels to sell my house leading up to Christmas 2023 but Hannels managed it! The house was put up for sale at the beginning of October 2023 by the end of October 2023 it was sold! Amazing service throughout the selling process....
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“Hannells have been amazing! We are first time......”

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Feb 05,2024
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Debbie
By: 'Taylor'
Feb 05,2024
0 people found
this helpful
Hannells have been amazing! We are first time buyers with not much knowledge of the whole process of buying, but Debbie J has been great at updating us via phone calls throughout the buying process and chasing solicitors. Everyone at hannells are very friendly, we ...
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“Lorna is great, so professional with a great ......”

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Feb 05,2024
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Lorna
By: 'Kioso'
Feb 05,2024
0 people found
this helpful

Lorna is great, so professional with a great customer handling skills, kind with a lot of good manners. I always prefer to talk to her because I know I will get the correct answer and good service. She is so patient and she knows ...
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“I have the best experience in Hannells, speci......”

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Feb 05,2024
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Eliza Tudgay
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Sharon
By: 'Oscar'
Feb 05,2024
0 people found
this helpful
I have the best experience in Hannells, special thanks to Sharon and Eliza for their great support....
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“The seller is not the priority...”

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Feb 04,2024
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Debbie
By: 'Thulston'
Feb 04,2024
0 people found
this helpful
Hannells got a buyer for me pretty quick, although I'm not sure how thorough their checks were because I ended up having to lower the purchase price - albeit might be an issue with the markets rather than Hannells. The senior sales/consultants were responsive ...
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“Fantastic friendly staff and I would happily ......”

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Feb 03,2024
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By: 'Angela'
Feb 03,2024
0 people found
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Fantastic friendly staff and I would happily recommend Hannells if you are looking for a proactive estate agent....
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“Exceptional service from the start to finish ......”

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Feb 02,2024
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Gemma
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Sam Harrison
By: 'Excellent service'
Feb 02,2024
0 people found
this helpful
Exceptional service from the start to finish and I would highly recommend Hannells Estate Agents. The staff are professional and competent in everything they do. I would use there services again. Thank you for making my sales experience a success....
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“Choose Hannells...”

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Feb 02,2024
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By: 'Susan'
Feb 02,2024
0 people found
this helpful
I'm so glad that I chose Hannells to sell my property. The staff at the Mickleover Branch are a great team - efficient, professional, friendly and fantastic communicators. I felt very well looked after and can't thank them enough....
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“Thanks to Hannells...”

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Feb 02,2024
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Gemma
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Sam Harrison
By: 'Ruth'
Feb 02,2024
0 people found
this helpful
Everyone at Hannells Mickleover have been fantastic during the sale of my Mum and Dad's home. Right from when Sam came to value it and was so supportive and understanding, through to the sale, all the staff have been great. Special thanks to Gemma, she ...
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“Smooth process for offer and initial purchase......”

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Feb 01,2024
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Eliza Tudgay
By: 'Dominic Took'
Feb 01,2024
0 people found
this helpful
Smooth process for offer and initial purchase process. Had no issues and everything went quickly....
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“A very positive experience using Hannells. A......”

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Jan 31,2024
Minithumbup
By: 'Lorna'
Jan 31,2024
0 people found
this helpful
A very positive experience using Hannells. All the staff we dealt with were courteous and helpful, especially Sarah and Eve. We were kept up to date with the progress of the sale and any queries we had were promptly resolved and we were informed of ...
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“Great Chaddesden team!...”

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Jan 30,2024
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Jo Riggott
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Aimee Thornton
By: 'Nick & Megan'
Jan 30,2024
0 people found
this helpful
From the get go, the Chaddesden team have been fantastic. The process of marketing our property was made very easy with the local knowledge and expertise of Jo, always followed up with excellent communication with Aimee and Mya too. Richard was super pleasant and accommodating ...
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“Myself and my partner are first time buyers a......”

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Jan 30,2024
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Aimee Thornton
By: 'Ella'
Jan 30,2024
0 people found
this helpful
Myself and my partner are first time buyers and Hannells were great. They answered all of our queries and worries, the communication was brilliant and they really put our mind at ease. We couldn't thank the team enough for all their help so far, especially ...
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“This branch of Hannells has been excellent. I......”

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Jan 30,2024
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Lorna
By: 'ClareM'
Jan 30,2024
0 people found
this helpful
This branch of Hannells has been excellent. I have been kept updated and aided through the process by knowledgeable, polite staff. It's been a relief to have such support during the nerve-wracking process of the initial phases of purchasing a house. Everything has been clearly ...
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“Great service with amazing helpful staff.Alw......”

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Jan 27,2024
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Sarah Gascoigne
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Nicola Barnard
By: 'Diane Hawksworth'
Jan 27,2024
0 people found
this helpful
Great service with amazing helpful staff. Always keep you up to date with any progress in a timely manner. Make time to answer an enquiries or concerns you may have along they way. Would recommend Hannells Allestree all the time :)...
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“Used Hannells quite a few times for numerous ......”

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Jan 26,2024
Minithumbup
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Jo Riggott
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Lorna
By: 'Christina'
Jan 26,2024
0 people found
this helpful
Used Hannells quite a few times for numerous properties sales and purchase the ladies are fantastic at what they do so knowledgeable always approachable will help you with anything! Would only ever use Hannells currently have two properties on with them!...
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“Sold within 72hrs...”

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Jan 26,2024
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Eliza Tudgay
By: 'Emma Richardson'
Jan 26,2024
0 people found
this helpful
Hannells came out really quickly to value my property, arranged photos to be taken and were super helpful. Really good communications. Property sold within 72 hours of being on the market!...
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“Lovely team and very helpful. Very friendly a......”

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Jan 26,2024
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Matt & Amy'
Jan 26,2024
0 people found
this helpful
Lovely team and very helpful. Very friendly and happy to answer any questions...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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