Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Lilly helps us a lot to find our dream house...”

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Mar 10,2024
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Lilly
By: 'Rajwinder Kaur'
Mar 10,2024
0 people found
this helpful
Lilly helps us a lot to find our dream house...
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By: Benjamin Brain
Mar 11, 2024
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Hi Rajwinder! Thank you so much for taking the time to leave a 5-star review of your moving experience with Lilly from our Littleover branch. On behalf of the whole team here at Hannells, thank you for your custom and we wish you the best of luck in finding your next dream home! All the best, Benjamin Brain Area Director Hannells - A Moving Experience... ...

“Lorna is friendly, helpful, quick to act and ......”

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Mar 06,2024
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Lorna
By: 'Mark'
Mar 06,2024
0 people found
this helpful
Lorna is friendly, helpful, quick to act and very knowledgeable about the housing market. We've bought several properties through Lorna over the last decade. She is a pleasure to deal with and highly recommended....
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“Hannells Chaddesden team...”

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Mar 06,2024
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Lorna
By: 'Darrel'
Mar 06,2024
0 people found
this helpful
5* service. Excellent service. Chaddesden branch has such a lovely team. They are very welcoming, warm and friendly. Always able to answer the phone and to put your mind at ease with any questions you may have. I would highly recommend Hannells Chaddesden team....
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“I've had a very good experience with hannells......”

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Mar 06,2024
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By: 'Julia Simpson'
Mar 06,2024
0 people found
this helpful
I've had a very good experience with hannells they have been very helpful and always polite as I was very apprehensive about selling my house....
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“Very helpful with any questions I had. Would ......”

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Mar 01,2024
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Aimee Thornton
By: 'Jonathan'
Mar 01,2024
0 people found
this helpful
Very helpful with any questions I had. Would definitely recommend....
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“I recently moved house, and I couldn't be hap......”

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Feb 29,2024
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Heather James
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Jessica
By: 'Josh'
Feb 29,2024
1 people found
this helpful
I recently moved house, and I couldn't be happier with the service that hannells provided. From start to finish i had constant viewings, phonecalls for updates and overall a very happy and chilled experience. I would highly recommend hannells and its amazing team to sell ...
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By: Benjamin Brain
Feb 29, 2024
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Hi Josh, What a fantastic review, thank you so much for taking the time to share your moving experience with Heather, James, Jess, Debbie and the rest of the Alvaston team. As you no doubt experienced for yourself, the whole team there are really passionate about what they do so it really makes their day to see feedback like this. On behalf of the whole team here at Hannells, thank you for trusting us with the sale of your property and we hope we can be of service to you again in the futu ...

“-Great customer service-Provided support as ......”

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Feb 29,2024
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By: 'Serena'
Feb 29,2024
0 people found
this helpful
-Great customer service -Provided support as we are first time buyers -Put us in contact with mortgage advice bureau, solicitors etc -Helped hold our hand and guide throughout the process -Also helped in printing documents for other part of process, nice extension of customer service...
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“The team are great, communicate well really w......”

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Feb 29,2024
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Aimee Thornton
By: 'Ella Steadman'
Feb 29,2024
0 people found
this helpful
The team are great, communicate well really well and gave me reassurance when I needed it!...
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“Very Good...”

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Feb 29,2024
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Debbie
By: 'Lee'
Feb 29,2024
0 people found
this helpful
Very Good service. Debbie was constantly updating us so we were well informed throughout the sale of the property....
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“This is the 2nd time using Hannells for our f......”

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Feb 28,2024
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Jo Riggott
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Aimee Thornton
By: 'Rachael Patrick'
Feb 28,2024
0 people found
this helpful
This is the 2nd time using Hannells for our family, we are so grateful for all the advice and time taken to achieve the sale of my grandma's property. Jo valued and took very professional photos of the property and gave great marketing advice. They ...
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“Lorna was extremely helpful and very friendly......”

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Feb 28,2024
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Lorna
By: 'Gareth'
Feb 28,2024
0 people found
this helpful
Lorna was extremely helpful and very friendly, very happy with the service throughout....
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“Very helpful and attentive from start to fini......”

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Feb 27,2024
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Aimee Thornton
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Leah Stares
By: 'Clare Hudson'
Feb 27,2024
0 people found
this helpful
Very helpful and attentive from start to finish always their to help...
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“Outstanding Team at Hannells Chaddesden...”

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Feb 27,2024
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Aimee Thornton
By: 'Louise'
Feb 27,2024
0 people found
this helpful
My experience with Hannells from the beginning has been outstanding. I viewed a few properties with my fiancé for sale with them and we found one we fell in love with. They appointed us a mortgage advisor with the MAB (whom has also been incredible). ...
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“I've had a very good experience with hannells......”

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Feb 27,2024
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Aimee Thornton
By: 'Julia Simpson'
Feb 27,2024
0 people found
this helpful
I've been really impressed with the help I've received from all the staff at hannells they are always polite and very helpful....
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“Hannells have made our experience of selling ......”

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Feb 27,2024
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Eliza Tudgay
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Heather James
By: 'Emma'
Feb 27,2024
0 people found
this helpful
Hannells have made our experience of selling our house stress free so far, thank you...
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By: Benjamin Brain
Feb 29, 2024
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Hi Emma! Thank you so much for taking the time to leave a 5-star review of your moving experience with Eliza, Heather and the rest of the Alvaston team so far! They'll be delighted to know that they've made what can be quite a stressful experience, stress-free and you can be sure that they'll be working hard for you throughout the rest of you sale to keep that up! On behalf of the whole team here at Hannells, thank you for trusting us with the sale of your property and wishing you all t ...

“Devastating financial loss...”

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Feb 27,2024
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By: 'A'
Feb 27,2024
2 people found
this helpful
Valued, marketed and sold a house as a standard construction property. It turns out to be a non-standard construction, that requires a non-standard mortgage and non-standard insurance. I can't re-mortgage or sell the house, let alone for the price I paid. From a first time ...
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“All the staff at Hannells mickleover were gr......”

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Feb 25,2024
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Sam Harrison
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Eve Holmes
By: 'Penny Hewitt'
Feb 25,2024
0 people found
this helpful
All the staff at Hannells mickleover were great. From Sam coming to value the property and getting it live on the market asap , Gemma for her updates via email and phone calls arranging viewings of which we had 6 booked in the first week To Eve ...
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“Not really much help. Hardly any information......”

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Feb 22,2024
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By: 'Stuart'
Feb 22,2024
1 people found
this helpful
Not really much help. Hardly any information on the house, never gave updates without us chasing them. Questioned us why we want to re visit the house and on one viewing we literally had 2 minutes inside and then the lady was rude and said she ...
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By: lauren taylor
Feb 29, 2024
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Hi Stuart, Thank you for taking the time to write about the experience you have received from our Littleover team. I am sorry to hear you have not had an enjoyable experience. If you could call myself on the Littleover number so I can confirm which property it was that you purchased and run through your feedback that would be great. Thank you Lauren. ...

“Couldn’t have had a better experience...”

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Feb 21,2024
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Eliza Tudgay
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Debbie
By: 'Jane'
Feb 21,2024
0 people found
this helpful
Couldn’t have had a better experience From the moment the house was valued to completion the sale was handled sensitively and professionally. An excellent team...
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“Very happy with the service....”

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Feb 21,2024
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Aaron Curd
By: 'georgia'
Feb 21,2024
0 people found
this helpful
Very happy with the service. The staff we so lovely and always happy to help me with any questions. Would highly recommend...
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“Great service...”

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Feb 21,2024
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Lorna
By: 'Beky'
Feb 21,2024
0 people found
this helpful
The whole team have been great and have kept us updated throughout the whole experience....
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“A friendly and professional service at all st......”

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Feb 21,2024
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By: 'Joe Derby'
Feb 21,2024
0 people found
this helpful
A friendly and professional service at all stages. The valuation was well explained and was the most accurate and realistic of all the agents I initially contacted. I was kept in touch with all important developments, I did not have to do any chasing and ...
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“Good experience!Happy with everyone I dealt ......”

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Feb 21,2024
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Rebecca Mills
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Debbie
By: 'Lynda'
Feb 21,2024
0 people found
this helpful
Good experience! Happy with everyone I dealt with, they are a friendly helpful team.....
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“Great sales experience with Hannells....”

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Feb 21,2024
Minithumbup
By: 'Shaun'
Feb 21,2024
0 people found
this helpful
Hannells have been great so far through the sale of my property. They have also been really helpful with considering options of rental vs sale. Mya Holmes and the rest of the Team at Hannells Chaddesden have been really helpful and informative. Communication has been ...
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“Worked hard for a quick sale on our property...”

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Feb 21,2024
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Debbie
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Aaron Curd
By: 'Julian Jefferson'
Feb 21,2024
0 people found
this helpful
Very attentive agents who sold our property quickly and handled everything well and professionally....
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“Thank you Hannells for your excellent service again!...”

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Feb 20,2024
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Lorna
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Jo Riggott
By: 'Susan Ritchie'
Feb 20,2024
0 people found
this helpful
Thank you Hannells yet again for supporting me with another house sale. Following realistic pricing from Jo, a comprehensive and agreeable contract, great photos, escorted viewings and ongoing, personable communications from lovely Lorna and the team and as always, laughter with Michelle! I have always ...
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“House Sale...”

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Feb 20,2024
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Jo Riggott
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Aimee Thornton
By: 'Cathy'
Feb 20,2024
0 people found
this helpful
Putting the house has on the market has been a painless and worry free proceedure. Attitude and communication are second to none and I would highly recommend Hannells in Chaddesden....
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“Brilliant service from Hannells in Chaddesden......”

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Feb 19,2024
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By: 'Beverley'
Feb 19,2024
0 people found
this helpful
Brilliant service from Hannells in Chaddesden. Everyone I dealt with was very helpful and professional. Wouldn't hesitate to recommend....
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“Home sale...”

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Feb 16,2024
Minithumbup
By: 'Christine'
Feb 16,2024
0 people found
this helpful
Hannells have helped me through the sale of my home , with caring & kindness...
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“excellent estate agents - definitely recommend...”

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Feb 16,2024
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Sarah Gascoigne
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Kim
By: 'Michelle'
Feb 16,2024
0 people found
this helpful
Lovely Staff, very, very helpful would totally recommend to anyone, thinking of buying or selling their property nothing is too much trouble - brilliant!...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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