Hannells
4.9/5, 3244 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 3244
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
23rd Dec 2024
reviewed by 'Alicja Berganska'
“The service has been really great. Mya shared all the information needed before we moved. The communication with her is ......”
20th Dec 2024
reviewed by 'Lisa Wilson'
“Hannells staff from viewing, through offer, exchange and completion were helpful, supportive and interested. We sold and bought with them .......”
20th Dec 2024
reviewed by 'Russell'
“Everyone we have dealt with during the acquiring of our property has been fantastic in advising and helping us. Especially ......”
20th Dec 2024
reviewed by 'Mick'
“Both Leanna and Chloe have been very professional and effecient when dealing with recent matters, including the renewal of the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
212 9 329 20 1464 60 944 63 126 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
12 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Brilliant experience throughout. Chloe Willia......”

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May 07,2024
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Chloe
By: 'Craig Masters'
May 07,2024
0 people found
this helpful
Brilliant experience throughout. Chloe Williamson is a fantastic executive, a credit to the company and Hannells - Please do your best to keep her and look after her!...
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“The process was made clear, regular updates o......”

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May 07,2024
Minithumbdown
By: 'Mark'
May 07,2024
0 people found
this helpful
The process was made clear, regular updates of relevant events were delivered in good time....
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“So helpful, and quick too!...”

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May 07,2024
Minithumbup
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Leanna Holmes
By: 'Keala Millar'
May 07,2024
0 people found
this helpful
Leanna helped us with our tenancy renewal this year. She was very quick to respond and helped us get the process sorted without any worries!...
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“Leana Holmes was very quick in her responses ......”

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May 07,2024
Minithumbup
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Leanna Holmes
By: 'Zhak family'
May 07,2024
1 people found
this helpful
Leana Holmes was very quick in her responses and also when we asked for additional emails that was done they advised us well when deciding to increase the rent. Cant ask for a better service...
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“Recommendation...”

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May 07,2024
Minithumbup
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Heather James
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Debbie
By: 'Shirley'
May 07,2024
1 people found
this helpful
I can't recommend the team at Hannells, Alvaston, highly enough. From meeting with Heather who came to value my property, through to Sharon who conducted the viewings and then Debbie who was my contact once the sale was confirmed, they were all thoroughly professional and ...
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Was this helpful? Yes
By: Benjamin Brain
May 07, 2024
View all comments (1)
Hi Shirley! That is a fantastic review. Thank you so much for taking the time to share such positive feedback about your moving experience with Heather, Sharon, Debbie and the rest of the Alvaston team. The whole team there takes great pride in their knowledge of selling property in Alvaston, their professionalism and going above and beyond so to see these things highlighted in your comments will mean a lot to everyone there - as you've probably realised for yourself, they're all really pa ...

“Simply the best!!...”

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May 05,2024
Minithumbup
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Aimee Thornton
By: 'Johanna fearn'
May 05,2024
1 people found
this helpful
Simply the best!! Excellent service they go above and beyond customer service going out of their way to help you....
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“Outstanding working experience with Hannels.......”

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May 05,2024
Minithumbup
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Leanna Holmes
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Chloe
By: 'Tee'
May 05,2024
1 people found
this helpful
Outstanding working experience with Hannels. Good job . Keep up the good work...
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“Thank you Leanna for handling the tenancy ren......”

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May 05,2024
Minithumbup
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Leanna Holmes
By: 'Chris'
May 05,2024
0 people found
this helpful
Thank you Leanna for handling the tenancy renewal agreement on my property with speed and efficiency....
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“Everyone at Hannells has made the process of ......”

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May 04,2024
Minithumbup
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Leanna Holmes
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Chloe
By: 'Jonathan'
May 04,2024
1 people found
this helpful
Everyone at Hannells has made the process of renting a property a very simple process. Communication is effective, there are regular checks on the property and timely reminders when safety checks etc are needed....
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“Leanna was very helpful and effective during ......”

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May 04,2024
Minithumbup
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Leanna Holmes
By: 'Iason'
May 04,2024
1 people found
this helpful
Leanna was very helpful and effective during this process, without bothering us with unnecessary information....
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“The process was clear and fast, we are happy ......”

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May 04,2024
Minithumbup
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Leanna Holmes
By: 'Oliwia'
May 04,2024
1 people found
this helpful
The process was clear and fast, we are happy that we could sign it online without issues...
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“I rent with Hannells Chellaston and have done......”

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May 04,2024
Minithumbup
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Leanna Holmes
By: '—'
May 04,2024
1 people found
this helpful
I rent with Hannells Chellaston and have done for almost 2 years now. From start to now everything has been amazing, any queries or issues I have are resolved so quickly and stress free. I usually speak to Leanna, she is a lovely member of staff ...
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“Excellent customer service from Olivia and Ch......”

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May 03,2024
Minithumbdown
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Chloe
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Olivia
By: 'Sunil'
May 03,2024
0 people found
this helpful
Excellent customer service from Olivia and Chloe. Very thorough and easy to communicate with,...
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“Quickly retenanted house...”

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May 02,2024
Minithumbup
By: 'Scott'
May 02,2024
0 people found
this helpful
Always very helpful, and found a new tenant quickly with little lag between tenants....
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“Really great service throughout. Took some ti......”

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May 02,2024
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Debbie
By: 'Vikki Vallender'
May 02,2024
0 people found
this helpful
Really great service throughout. Took some time to all complete but would have been much longer I’m sure if it wasn’t for Debbie at Hannels chasing for updates and keeping us informed every step of the way....
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By: Benjamin Brain
May 07, 2024
View all comments (1)
Hi Vikki! Thank you so much for taking the time to leave a 5-star review of your moving experience with Debbie and the Alvaston team. They'll be really pleased to see your comments about their service and many of our customers have the same thing to say about Debbie when it comes to pushing things through after the sale is agreed so she'll be delighted to see your feedback. Ob behalf of the whole team here, thank you for trusting Hannells with the sale of your property. We hope it's the ...

“Jess at Hannells...”

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May 02,2024
Minithumbup
By: 'Morven'
May 02,2024
0 people found
this helpful
Jess at Hannells Jess has been so helpful snd so supportive through the whole process, keeping us updated constantly and being so understanding when working with us, as first time buyers! Thank you Jess...
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Was this helpful? Yes
By: Benjamin Brain
May 07, 2024
View all comments (1)
Hi Morven! Thank you for taking the time to leave such a positive review of your moving experience with Jess and the Alvaston team. Everyone their takes great pride in what they do and Jess in particular will be really pleased when she sees your comments about her service. We're delighted that you felt so supported for your first property purchase! Ob behalf of the whole team here at Hannells, thank you for you custom and we wish you many happy memories in your new home. And of course, ...

“Great service & communication - special thank......”

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May 02,2024
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Amy Boole
By: 'Amanda Burnham'
May 02,2024
0 people found
this helpful
Great service & communication - special thanks to Amy who did a fantastic job with a very difficult buyer 😊...
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By: Benjamin Brain
May 07, 2024
View all comments (1)
Hi Amanda, Thank you for taking the time to leave of 5-star review of your moving experience with Amy and the Alvaston team. The whole team there take great pride in the work they do, and Amy in particular will be really pleased when she sees your comments about her service and communication - which we believe are key ingredients for any estate agency! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property. We hope that it's the start of an ex ...

“Very helpful and supportive staffAssisted in......”

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May 02,2024
Minithumbup
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Debbie
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Amy Boole
By: 'Romana'
May 02,2024
0 people found
this helpful
Very helpful and supportive staff Assisted in sorting out the mortgage and liaising with both parties. Prompt responses from the team...
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By: Benjamin Brain
May 07, 2024
View all comments (1)
Hi Romana! Thank you kindly for taking the time to leave a 5-star review of your moving experience with Amy, Debbie and the team at Alvaston. They really do pride themselves on being helpful and supportive, guiding their customers through what can sometimes be a complicated process - so they'll be delighted when they see your feedback as it really makes a difference! On behalf of the whole team here at Hannells, thank you for your customer. We hope you enjoy many happy memories in yo ...

“Excellent service...”

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May 02,2024
Minithumbup
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Chloe
By: 'James'
May 02,2024
0 people found
this helpful
The process of renting our first house with Hannells, was, bar a few glitches, flawless and stress-free. We would like to thank Chloe for her punctuality, attentiveness, patience and professionalism in guiding us through each step of the rental process. On the basis of our ...
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“Thank you Hannells for selling so quickly! We......”

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May 02,2024
Minithumbup
By: 'Happy Seller!'
May 02,2024
0 people found
this helpful
Thank you Hannells for selling so quickly! Were previously with another agent, not much activity or updates. We were with Hannells for 2 weeks and had an offer. Communication has been great and everyone we have spoken to are always helpful and friendly....
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By: lauren taylor
May 10, 2024
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Hi, Thank you for taking the time to leave such a brilliant review of your moving experience with the Littleover team. We was delighted when we saw that you'd had a great experience and always found our service helpful and friendly. the whole team here take great pride in what we do and supporting our customers every step of the way. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“The staff at Hannells are polite friendly and......”

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May 01,2024
Minithumbup
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Olivia
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Mya
By: 'Kulvinder'
May 01,2024
0 people found
this helpful
The staff at Hannells are polite friendly and provide a good service! Olivia was particularly helpful and has excellent inter personal skills. Maya always kept us informed and provides excellent customer service!...
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“Everyone I have dealt with or spoken to at Ch......”

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May 01,2024
Minithumbup
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Leanna Holmes
By: 'Sophie Halligan'
May 01,2024
0 people found
this helpful
Everyone I have dealt with or spoken to at Chellaston Hannells has been friendly and very helpful no matter what kind of question I've had or help I've needed. All processes are simple and easy from signing to the tenancy, to a repair and a ...
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“Brilliant service from hannels highly recomme......”

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Apr 30,2024
Minithumbup
By: 'Natalie'
Apr 30,2024
0 people found
this helpful
Brilliant service from hannels highly recommend them,staff are very helpful...
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“Amazing customer service and guidance through......”

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Apr 30,2024
Minithumbdown
By: 'Dylan'
Apr 30,2024
0 people found
this helpful
Amazing customer service and guidance through selling our house! If we ever buy/sell again in the future we will look for hannells!...
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“Our experience with Hannells so far has been ......”

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Apr 30,2024
Minithumbup
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Lorna
By: 'Joe Hallford-Marsden & Amy Hallford-Marsden'
Apr 30,2024
0 people found
this helpful
Our experience with Hannells so far has been seamless, friendly staff, and good communication for all parties involved in the sale. We are a returning customer, having previously used Hannells for the purchase of our current property....
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“Amazing communication and great results...”

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Apr 30,2024
Minithumbup
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Sarah Gascoigne
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Kim
By: 'DerbySeller'
Apr 30,2024
0 people found
this helpful
Everything so far has been fantastic! Sarah and Kim are so speedy, communicative and scarily efficient. Still in a bit of a daze at how they managed to get us three offers in less than a week of having the property up, and then helped ...
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“We initially purchased the property and are n......”

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Apr 30,2024
Minithumbup
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Aimee Thornton
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Lorna
By: 'Andrea'
Apr 30,2024
0 people found
this helpful
We initially purchased the property and are now selling using Hannells. Would highly recommend....
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“Great customer service by the team and a good......”

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Apr 30,2024
Minithumbup
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Amy Boole
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Heather James
By: 'Gurshane Mandir'
Apr 30,2024
0 people found
this helpful
Great customer service by the team and a good working relationship formed for the future....
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“LeAnne was very informative at e and we had n......”

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Apr 30,2024
Minithumbup
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Leanna Holmes
By: 'Sue'
Apr 30,2024
0 people found
this helpful
LeAnne was very informative at e and we had no problem re ewing our tenancy...
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“Really smooth process from start to finish wi......”

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Apr 29,2024
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Alex Simpson
By: 'Mark'
Apr 29,2024
1 people found
this helpful
Really smooth process from start to finish with what is a difficult process to go through and Hannells at Littleover made this alot easier. From the personal service and remembering the sale to my parents a couple of years before, to sorting all the viewings ...
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By: Benjamin Brain
Apr 29, 2024
View all comments (1)
Hi Mark! Wow! What a brilliant review. Thank you kindly for taking the time to leave such positive comments about your moving experience with the Littleover team and in particular, Alex. We're delighted that we made what can be a difficult process as smooth as possible and you're spot on with Alex. You've hit the nail on the head describing him as a dog with a bone when it comes to sales progression and I'm sure he'll take great pleasure and pride in reading that. Plus, we're delighted ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE21

Derby, DE73

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



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