Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Sales team were responsive to the challenges ......”

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Apr 23,2024
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Sam Harrison
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Eve Holmes
By: 'Peter'
Apr 23,2024
0 people found
this helpful
Sales team were responsive to the challenges in selling an older and empty house. This included a roof problem, losing the fencing due to storm damage and a bathroom leak damaging the kitchen ceiling. At each stage they diligently explained to prospective purchasers that the ...
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“Leanne and Jenna managed the renewal of the t......”

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Apr 22,2024
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Jenna Dolman
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Leanna Holmes
By: 'Mike'
Apr 22,2024
0 people found
this helpful
Leanne and Jenna managed the renewal of the tenants lease for 69 Appledore superbly as always....
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“First Time Buyer...”

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Apr 22,2024
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Eliza Tudgay
By: 'Jack'
Apr 22,2024
1 people found
this helpful
All the staff are very professional and friendly when I have spoken to them on the phone or seen them in person, I have mainly been dealing with Eliza who has a great amount of knowledge of the industry & explained all the processes nice and ...
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By: Benjamin Brain
Apr 23, 2024
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Hi Jack! Thank you so much for taking the team to write such a wonderful review of your moving experience with Eliza and the Alvaston team. Everyone there really does pride themselves on being professional and friendly so to see this mentioned in your comments, not to mention how experienced the whole team are, will really make a difference - especially to Eliza, who we all agree is fantastic at what she does! On behalf of the whole team here at Hannells, thank you for your custom. We h ...

“All the staff at Hannells are very friendly, ......”

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Apr 22,2024
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By: 'Mo'
Apr 22,2024
0 people found
this helpful
All the staff at Hannells are very friendly, professional and provide excellent service. Thank you....
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“Leanna was a really helpful when chasing up o......”

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Apr 20,2024
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Leanna Holmes
By: 'Karim Hassan'
Apr 20,2024
1 people found
this helpful
Leanna was a really helpful when chasing up on the application, making it a smooth and easy process, brilliant service and company :)...
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“Hannells were great when dealing with the pro......”

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Apr 20,2024
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Debbie
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Tom
By: 'Fiona Faulkner'
Apr 20,2024
1 people found
this helpful
Hannells were great when dealing with the property I have just purchased. I was shown round several properties, some more than once, and nothing was too much for Tom and Claire. Once I had my offer accepted, Hannells kept in contact with me throughout the ...
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By: Benjamin Brain
Apr 22, 2024
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Hi Fiona! Thank you for taking the time to leave such a positive review of your moving experience with Debbie, Tom, Clare and the rest of the Chellaston team. These guys really are passionate about the work they do by doing whatever they can to help customers with their purchase and keeping our customers up to date with what's happening at all times - so they'll be delighted to seed that you've picked this up in your comments and it makes a huge difference when they get to see feedback lik ...

“Great experience. Keilia was fab with showing......”

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Apr 19,2024
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Keilia
By: 'Shannon'
Apr 19,2024
1 people found
this helpful
Great experience. Keilia was fab with showing us around the house on our 1st and 2nd visit. And, Natalie kept us up to date with the whole process and was really helpful with any queries we had. Really fast turnaround and would definitely recommend....
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“Awesome service and very accommodating to ans......”

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Apr 19,2024
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Leanna Holmes
By: 'Gener'
Apr 19,2024
1 people found
this helpful
Awesome service and very accommodating to answer email immediately. Keep up the good work....
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“Excellent service and genuinely nice people a......”

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Apr 19,2024
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Aaron Curd
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Rebecca Mills
By: 'Jane'
Apr 19,2024
1 people found
this helpful
Excellent service and genuinely nice people at Chellaston branch. They were very accommodating and helped everything run so smoothly, we bought and sold with them so would highly recommend. Aaron, Claire, Niki, Rebecca and George thank you :)...
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By: Benjamin Brain
Apr 22, 2024
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Hi Jane! That's a fantastic review - thank you so much for taking the time to leave such positive feedback about your moving experience with the Chellaston team. As you've clearly experienced for yourself for both your sale and purchase with us, the whole team there really do pride themselves on delivering great results for their clients by being accommodating and do what they can to make sure things go as smoothly as possible - so it'll mean a lot to them all when they see your comments. ...

“Made the renewal process to sign on for anoth......”

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Apr 18,2024
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Leanna Holmes
By: 'Charis'
Apr 18,2024
1 people found
this helpful
Made the renewal process to sign on for another year very smooth and easy :) thank you!...
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“Not had any difficulties and great service wh......”

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Apr 17,2024
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Leanna Holmes
By: 'Benjamin'
Apr 17,2024
1 people found
this helpful
Not had any difficulties and great service when reporting a problem it gets resolved quickly...
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“It was a great experience working with Hannel......”

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Apr 17,2024
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Chloe
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Olivia
By: 'Lydia'
Apr 17,2024
0 people found
this helpful
It was a great experience working with Hannells. I think will recommend you to others. Your professionalism is an outstanding....
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“Leanne has looked after my property for many ......”

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Apr 16,2024
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Leanna Holmes
By: 'Paul Davidson'
Apr 16,2024
1 people found
this helpful
Leanne has looked after my property for many years. Always efficient and keeps me up to date on a regular basis. Always at the end of the phone should I require any further information...
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“Tenancy renewal...”

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Apr 16,2024
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Leanna Holmes
By: 'Florenta'
Apr 16,2024
1 people found
this helpful
Many thanks to Leanna, which has been very prompt and helpful every time I needed her, over the last year of tenancy....
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“We recently bought a house from Hannells, Emm......”

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Apr 15,2024
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Emma Reeve
By: 'Rubena Ahmed'
Apr 15,2024
2 people found
this helpful
We recently bought a house from Hannells, Emma was friendly and professional. She answered any queries we had and would respond to any emails efficiently. We were dealt with kindly, Emma made the whole process of buying a house smooth and effortless, would highly recommend!...
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By: Benjamin Brain
Apr 17, 2024
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Hi Rubena! Wow! Thank you for taking the time to leave such a positive review of your moving experience with Emma and the Littleover team. Everyone there really does pride themselves on being professional, but friendly and approachable at the same time so to see this highlighted in your comments will mean a lot, especially to Emma! We're delighted that your purchase was smooth and effortless - it's what we love to hear! On behalf of the whole team here at Hannells, thank you for you ...

“Very pleased with the service received and in......”

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Apr 15,2024
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By: 'Sam'
Apr 15,2024
1 people found
this helpful
Very pleased with the service received and information given to me...
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“Very quick communication and assisted me with......”

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Apr 15,2024
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Leanna Holmes
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Olivia
By: 'Nelson'
Apr 15,2024
1 people found
this helpful
Very quick communication and assisted me with any information i needed....
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“Rental agreement...”

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Apr 15,2024
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Leanna Holmes
By: 'Happy landlady'
Apr 15,2024
1 people found
this helpful
Leanna has been very helpful at arranging my new rental agreement and ensured it was carried out very quickly. Was very pleased with her assistance in this process!...
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“Great service kept us up to date throughout t......”

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Apr 15,2024
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By: 'M quince'
Apr 15,2024
1 people found
this helpful
Great service kept us up to date throughout the process...
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“Debbie was very helpful throughout process. S......”

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Apr 11,2024
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Debbie
By: 'Justina'
Apr 11,2024
1 people found
this helpful
Debbie was very helpful throughout process. She kept us updated and was very informative. She's brilliant! Thank you so much for all your hard work....
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“First-time Buyer Review...”

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Apr 11,2024
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Lorna
By: 'Sam'
Apr 11,2024
1 people found
this helpful
As a first-time buyer everything regarding this has been a new adventure for me. But thanks to Lorna Nicholas, my experience has been wonderful and very stress-free. So kind and responsive, along with most importantly being so understanding as I am new to all of ...
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“Very helpful team on a quite challenging sale......”

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Apr 10,2024
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Sara Walker-Bradley
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Sam Harrison
By: 'Ant'
Apr 10,2024
1 people found
this helpful
Very helpful team on a quite challenging sale. Got the property sold twice and was persistent throughout....
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“Experience with hannells...”

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Apr 10,2024
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Leanna Holmes
By: 'Matthew'
Apr 10,2024
0 people found
this helpful
Leanna was very helpful with all questions I had, very quick to reply and very polite, I am very happy with the service hannells provides and very happy to have another year in the home I am renting....
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“Zero complaints really helpful with every que......”

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Apr 09,2024
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Amy Boole
By: 'Izak'
Apr 09,2024
0 people found
this helpful
Zero complaints really helpful with every question I have 😁...
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“Overall, Hannells at Littleover were helpful and aspects of the ......”

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Apr 09,2024
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By: 'Kathryn'
Apr 09,2024
0 people found
this helpful
Overall, Hannells at Littleover were helpful and aspects of the service were good. Alex was very proactive. Pam was efficient. Unfortunately, my experience was tainted when I was sent 2 incorrect offer accepted emails - one with the incorrect buyers name and another with the wrong ...
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By: lauren taylor
Apr 17, 2024
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Hi Kathryn, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. I will call you personally to discuss your concerns. I am really sorry that you were not entirely with the service you have received. Again thank you for your time. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells have been very friendly, communicati......”

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Apr 06,2024
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Aimee Thornton
By: 'Billy & Georgia'
Apr 06,2024
0 people found
this helpful
Hannells have been very friendly, communicative and efficient and have really helped us with buying our first house.🏡...
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“Outstanding Team!...”

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Apr 04,2024
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Eliza Tudgay
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Heather James
By: 'Mrs Angela Blount'
Apr 04,2024
0 people found
this helpful
Heather, Eliza, Jess and Amy and every member of the team at Alvaston are efficient, professional and approachable. Their communication skills are amazing. They kept me informed about the process from the moment Heather walked into my house until Eliza said she was passing me ...
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“Just a great team of people. They are our buy......”

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Apr 03,2024
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Eliza Tudgay
By: 'Richard'
Apr 03,2024
0 people found
this helpful
Just a great team of people. They are our buyers agent, but we wish they were in our area, as we’d love to have used them as our selling agent. Very helpful indeed, as we went through the process of bidding on a property....
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“Just a great team of people. They are our buy......”

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Apr 03,2024
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Eliza Tudgay
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Jessica
By: 'Richard'
Apr 03,2024
0 people found
this helpful
Just a great team of people. They are our buyers agent, but we wish they were in our area, as we’d love to have used them as our selling agent. Very helpful indeed, as we went throug( the process of bidding on a property....
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“Excellen, professional service from the Chad......”

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Apr 02,2024
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Lorna
By: 'Gary'
Apr 02,2024
0 people found
this helpful
Excellent, professional service from the Chaddesden branch. In selling our property. A marvellous team, especially Lorna and Natalie . Would highly recommend...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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