Hannells
4.9/5, 3244 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 3244
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
23rd Dec 2024
reviewed by 'Alicja Berganska'
“The service has been really great. Mya shared all the information needed before we moved. The communication with her is ......”
20th Dec 2024
reviewed by 'Lisa Wilson'
“Hannells staff from viewing, through offer, exchange and completion were helpful, supportive and interested. We sold and bought with them .......”
20th Dec 2024
reviewed by 'Russell'
“Everyone we have dealt with during the acquiring of our property has been fantastic in advising and helping us. Especially ......”
20th Dec 2024
reviewed by 'Mick'
“Both Leanna and Chloe have been very professional and effecient when dealing with recent matters, including the renewal of the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
212 9 329 20 1464 60 944 63 126 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
12 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Renewal of Tenancy Agreement...”

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Jul 27,2024
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Leanna Holmes
By: 'Imran'
Jul 27,2024
0 people found
this helpful
Hannells is managing my property for last few years. For the renewal of tenancy agreement recently, I was in touch with Leanna Holmes. She dealt with the whole process very professionally, and was very helpful and efficient in her communications to me....
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By: Benjamin Brain
Jul 29, 2024
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Hi Imran! Thank you for your feedback about your moving experience with Leanna and the lettings team! We’re pleased to hear that Leanna handled the tenancy renewal process professionally and efficiently. It's great to know that her communication and support met your expectations. On behalf of the whole team here, thank you for trusting Hannells with the management of your property and if you need anything else in the future, don’t hesitate to get in touch! All the very best, Ben ...

“Leanna was very clear with how we can renew o......”

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Jul 26,2024
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Leanna Holmes
By: 'Katie'
Jul 26,2024
0 people found
this helpful
Leanna was very clear with how we can renew our tenancy for another year, making it clear what would work best for us and giving us all of our options! Thank you very much for making it a very easy process....
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By: Benjamin Brain
Jul 29, 2024
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Hi Katie! Thank you for your wonderful feedback about your moving experience with Leanna and the lettings team! We're delighted to hear that Leanna provided clear guidance on renewing your tenancy and presented all your options. Making the process easy for you is our goal, and Leanna will be glad to know you had a positive experience. On behalf of the whole team here at Hannells, thanks again for your comments and if you have any other questions or need further assistance, feel free to ...

“Renewal...”

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Jul 26,2024
Minithumbup
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Leanna Holmes
By: 'cassie'
Jul 26,2024
0 people found
this helpful
Leanna was very helpful and supportive throughout the renewal process, she responded quickly to any emails we sent and was very efficient...
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By: Benjamin Brain
Jul 29, 2024
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Hi Cassie! Thank you for your kind words about your moving experience with Leanna and the lettings team! We're pleased to hear that Leanna was helpful and supportive throughout the renewal process. It's great to know that her quick responses and efficiency made a positive impact and she'll be delighted to see your comments! On behalf of the whole team here at Hannells, thanks again for your feedback and if you need any further assistance, please don't hesitate to reach out! All the ver ...

“Great communication right from the start. Alw......”

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Jul 26,2024
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Lorna
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Aimee Thornton
By: 'Suzanne Howarth'
Jul 26,2024
0 people found
this helpful
Great communication right from the start. Always very helpful, friendly and professional....
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By: Benjamin Brain
Jul 29, 2024
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Hi Suzanne! Thank you for your wonderful feedback on your moving experience with Lorna, Aimee and the Chaddesden team! We're happy to hear that you've had a positive experience with our communication and service. Our team takes pride in being helpful, friendly, and professional so they'll be really pleased to see your comments. On behalf of the whole team here at Hannells, we hope that you create many happy new memories in your new home and we look forward to being of service to you again ...

“I received Excellent and professional service......”

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Jul 26,2024
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Emma
By: 'Karo'
Jul 26,2024
1 people found
this helpful
I received Excellent and professional service from Emma Cocker throughout the rental process....
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By: Benjamin Brain
Jul 26, 2024
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Hi Karo! Thank you for your wonderful feedback about your moving experience with Emma and the Lettings team! We 're pleased to hear that you received excellent and professional service from Emma and she'll be delighted with your comments. On behalf of the whole team here at Hannells, thanks again for your kind words and we look forward to assisting you with any future needs! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Tenancy renewal...”

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Jul 26,2024
Minithumbup
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Leanna Holmes
By: 'Oscar'
Jul 26,2024
0 people found
this helpful
Tenancy renewal process was super quick and easy - took minutes to sort out. Thank you, Leanna for dealing with it quickly :)...
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By: Benjamin Brain
Jul 29, 2024
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Hi Oscar! Thank you for sharing your moving experience with Leanna and the lettings team! We're pleased to hear that the tenancy renewal process was quick and easy for you and Leanna will be pleased to know her efforts were appreciated. Ob behalf of the whole team here at Hannells, thanks again for your kind words and if you need any further assistance, feel free to reach out! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Leanna Holmes...”

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Jul 26,2024
Minithumbup
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Leanna Holmes
By: 'Maisie and Laura'
Jul 26,2024
0 people found
this helpful
Leanna is always happy to help when we have any issues or questions, and gives a quick response....
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By: Benjamin Brain
Jul 29, 2024
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Hi Maisie & Laura! Thank you so much for your kind words about your moving experience with Leanna and the lettings team! We're delighted to hear that Leanna has been able to assist you promptly and effectively. Your feedback means a lot to us! On behalf of the whole team here at Hannells, thanks again for your feedback and if you ever need anything else, please don't hesitate to reach out! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience. ...

“Extremely helpful and informative from the st......”

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Jul 25,2024
Minithumbup
By: 'Charlotte'
Jul 25,2024
1 people found
this helpful
Extremely helpful and informative from the start. Wanted a quick turnaround due to finding a property we were interested in buying - couldn’t have asked for better efficiency. The whole process has been explained thoroughly to date - with someone on hand at any ...
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By: Benjamin Brain
Jul 26, 2024
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Hi Charlotte! Thank you so much for your kind words about your moving experience with Amy and the Alvaston team! We're delighted to hear that you found their service helpful and informative from the beginning. We understand the importance of a quick turnaround when you've found the perfect property, and we're glad we could meet your expectations! They will be delighted when they see your comments. On behalf of the whole team here at Hannells, thank you for trusting Hannells with the sale o ...

“Great team...”

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Jul 24,2024
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Mya
By: 'OHL'
Jul 24,2024
1 people found
this helpful
Mya and the team were very proactive and kept us informed all along the process. Appreciated the professional and courteous service....
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By: Benjamin Brain
Jul 24, 2024
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Hi "OHL"! Thank you for sharing your moving experience with Mya and the lettings team! We're delighted to hear that Mya and the team were proactive and kept you well-informed throughout the process. Providing professional and courteous service is our priority, and we're pleased that our efforts met your expectations. Your feedback is greatly appreciated and will be shared with the team, who will be delighted. If there is anything else we can assist you with, please don't hesitate to rea ...

“Excellent service. Offered to help beyond my ......”

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Jul 24,2024
Minithumbup
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Leanna Holmes
By: 'Fran'
Jul 24,2024
1 people found
this helpful
Excellent service. Offered to help beyond my expectations and their job discription....
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By: Benjamin Brain
Jul 25, 2024
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Hi Fran! Thank you for your review of your moving experience with Leanna and the lettings team! We're glad to hear that their service exceeded your expectations and went beyond the usual job description - and Leanna will be really pleased to see your comments. On behalf of the whole team here at Hannells, thanks again for your kind words and thank you for trusting Hannells with the management of your property! All the very best, Benjamin Brain Sales & Marketing Director Hannells - ...

“A great experience....”

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Jul 24,2024
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Olivia
By: 'Dave'
Jul 24,2024
1 people found
this helpful
A great experience with Olivia. She was easy to reach and always helped with any queries over our purchase. She helped get the date agreed and even when it became difficult she kept at it! Thank you....
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By: Benjamin Brain
Jul 25, 2024
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Hi Dave! Thank you for your kind words about your moving experience with Olivia and the Mickleover team! We're delighted to hear about your positive experience with Olivia. She takes pride in being accessible and helpful, especially during challenging times and she'll be really pleased to see your comments. We're glad she could assist you throughout your purchase. On behalf of the whole team here at Hannells, we wish you many happy memories in your new home and look forward to being of se ...

“Fully Recommend...”

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Jul 24,2024
Minithumbup
By: 'John'
Jul 24,2024
1 people found
this helpful
Excellent property managers for the properties that I have.. All of the contact with the office is handled quickly and efficiently. Every member of staff has been friendly and helpful too deal with. I completely recommend Hannells for property rentals management...
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By: Benjamin Brain
Jul 24, 2024
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Hi John! Thank you for your fantastic review of your moving experience with the lettings team! We're thrilled to hear that you've had such a positive experience with our property management services. The team is dedicated to providing quick and efficient service, and it's wonderful to know that every member of our staff has been friendly and helpful in your interactions with us. Your recommendation means a lot to us and we truly appreciate your kind words. If there is anything else we c ...

“Sale iof Bungalow...”

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Jul 24,2024
Minithumbup
By: 'Peter'
Jul 24,2024
1 people found
this helpful
Friendly and professional staff. Responsive and always available to help. Happy to recommend Hannells to friends and family. Only observation to note - Hannells did over value property at £250k. I thought £240k would be more accurate - in the end property under offer at £218...
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By: Benjamin Brain
Jul 25, 2024
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Hi Peter, Thank you for taking the time to leave a 5-star review of your moving experience with Lauren and the Littleover team! Being the local agent, they pride themselves on being responsive and always being available to help so they'll be delighted to see your comments, and your recommendation means a lot to us! The team there are also super-focused on achieving the very best price for their customers so whilst we weren't able to achieve the full asking price, we're delighted that a ...

“Really informative, great at staying in conta......”

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Jul 24,2024
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Leanna Holmes
By: 'Bethany'
Jul 24,2024
1 people found
this helpful
Really informative, great at staying in contact and keeping us up to date, very friendly...
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By: Benjamin Brain
Jul 25, 2024
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Hi Bethany! Thank you for your feedback on your moving experience with Leanna and the Lettings team! We're pleased to hear that you found our service informative and appreciated our communication, from Leanna in particular. It's wonderful to know that our friendly approach made a positive impact and Leanna will be delighted with your comments. On behalf of the whole team here at Hannells, thanks again for your positive feedback and please feel free to reach out at any time if we can be of ...

“What a great service I brought a property oh ......”

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Jul 23,2024
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Sarah Keeling
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Olivia
By: 'Glyn moody'
Jul 23,2024
1 people found
this helpful
What a great service I brought a property oh Hannells. They where all very helpful work above n beyond with everything I ask or wanted always on the other end of the phone and calling me to see if everything ok and do I did ...
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By: Benjamin Brain
Jul 24, 2024
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Hi Glyn! Thank you so much for your kind words and for taking the time to share your moving experience with Sarah, Olivia and the Mickleover tram! We're thrilled to hear that you had such a positive experience purchasing your property through Hannells. Our team, especially Sara, is dedicated to providing exceptional service and they'll be delighted to know that their efforts made the process smooth and easy for you. On behalf of the whole team here at Hannells, thanks again for your co ...

“Dealing with Hannells, and Mya Czapski-Hood i......”

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Jul 22,2024
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Mya
By: 'Miranda Stephenson'
Jul 22,2024
1 people found
this helpful
Dealing with Hannells, and Mya Czapski-Hood in particular has been a brilliant experience. She keeps me updated and nothing is too much trouble, always being on hand either via phone or email, would highly recommend!...
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By: Benjamin Brain
Jul 23, 2024
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Hi Miranda! Thank you so much for taking the time to leave such a wonderful review of your moving experience with Mya and the lettings team! We're thrilled to hear that your experience with Hannells and Mya has been so positive. Mya is indeed dedicated to providing excellent service, and she'll be really pleased to know that her efforts have made a difference for you. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future. If you need anything ...

“Leanna Holmes supported the renewal of our ex......”

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Jul 22,2024
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Leanna Holmes
By: 'Nick'
Jul 22,2024
1 people found
this helpful
Leanna Holmes supported the renewal of our existing tenancy agreement in a professional, courteous, and efficient manner. It is both comforting and pleasing to know Leanna is always there to help us. Thank you, Leanna....
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By: Benjamin Brain
Jul 22, 2024
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Hi Nick! Thank you for your kind words about your moving experience with Leanna and the lettings team! We're pleased to hear that Leanna was able to support the renewal of your tenancy agreement in a professional, courteous, and efficient manner. It's great to know that you feel comforted and supported by her assistance. We'll be sure to pass along your thanks to Leanna and she'll be delighted when she sees your comments. On behalf of the whole team here at Hannells, thank you again for sh ...

“Leanna Holmes Is absolutely fantastic, nothi......”

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Jul 20,2024
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Leanna Holmes
By: 'Joanne Wallis'
Jul 20,2024
1 people found
this helpful
Leanna Holmes Is absolutely fantastic, nothing is ever to much trouble for her. We always contact when we have any problems and it’s sorted straight away. All the staff are honest and trustworthy when I want a honest answer....
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By: Benjamin Brain
Jul 23, 2024
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Hi Joanne! Thank you so much for your wonderful review of your moving experience with Leanna and the lettings team! We're delighted to hear that Leanna has been fantastic and that you feel supported. Providing honest and reliable service is very important to us, and we're glad we've been able to meet your expectations. Leanna in particular will be really please to see your comments. On behalf of the whole team here at Hannells, thank you again for your comments and if you ever need anyt ...

“Hannells...”

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Jul 19,2024
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Alex Simpson
By: 'Sandra'
Jul 19,2024
1 people found
this helpful
First class service and can’t praise the team enough especially Alex who kept me informed throughout and went above and beyond ! 5 stars...
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By: Benjamin Brain
Jul 19, 2024
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Hi Sandra! Thank you for your kind words about your moving experience with Alex and the Littleover team! We're delighted to hear you received a first-class service from the team. Alex will be especially pleased to know he made a positive impact by keeping you informed and going above and beyond. On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next ...

“I have had a great experience so far with Han......”

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Jul 18,2024
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Aimee Thornton
By: 'Kim'
Jul 18,2024
0 people found
this helpful
I have had a great experience so far with Hannells, they are very quick to answer any question I have had. They have made the process very smooth and easy for me. I will definitely be recommending them to family and friends moving forward. Special ...
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By: Benjamin Brain
Jul 19, 2024
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Hi Kim! Thank you so much for your wonderful review of your moving experience so far with the Chaddesden team! We’re thrilled to hear that you’ve had a great experience with Hannells. The team works hard to provide prompt and smooth service, so it’s fantastic to know we’ve met your expectations and we truly appreciate your recommendations to family and friends! Matt, Michelle, and Aimee in particular will be delighted when they see your comments about their exceptional work! ? ...

“Over the moon with our recent house sale with......”

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Jul 17,2024
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Nicola Barnard
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Kim
By: 'Cloe'
Jul 17,2024
1 people found
this helpful
Over the moon with our recent house sale with Hannells. Everything has gone smoothly from Nicola Barnard coming out to value our property to Leah Daly for negotiating the sale and achieving our asking price! The whole process has been easy and the communication with ...
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By: Benjamin Brain
Jul 18, 2024
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Hi Cloe! Thank you so much for taking the time to leave such a positive review of your moving experience with Nicola and the Allestree team! As you've mentioned, they're a great team and really do pride themselves on delivering a top-notch service and providing great results for their clients - so they'll be really chuffed to see your comments! Pleased you liked the photos too - thanks for the mention! ;-) On behalf of the whole team, thank you for trusting Hannells with the sale of ...

“Rental Review...”

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Jul 17,2024
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Emma
By: 'Richard'
Jul 17,2024
1 people found
this helpful
Emma was fantastic, very good and fast communicator. No issues at all....
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By: Benjamin Brain
Jul 17, 2024
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Hi Richard! Thank you for your great feedback about your moving experience with Emma and the lettings team! We're pleased to hear that Emma was fantastic and provided excellent, prompt communication - it's what the whole team there pride themselves on! And on behalf of the whole team here at Hannells, thank you again for your kind words and we hope you love your new home! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“International move...”

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Jul 16,2024
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Emma
By: 'Emily'
Jul 16,2024
1 people found
this helpful
We are moving internationally and Emma has been a great support. Communication has been clear and timely, and has helped us to feel confident even with many moving pieces. Thanks for your guidance....
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By: Benjamin Brain
Jul 17, 2024
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Hi Emily! Thank you for your kind review of your moving experience with Hannells Lettings! We're thrilled to hear that Emma has been a great support during your international move. Clear and timely communication is key, and we're glad Emma was able to provide that and help you feel confident throughout the process. We'll be sure to pass your comments on to Emma, who will be delighted, and if you need any further assistance, please don't hesitate to reach out. On behalf of the whole team h ...

“Emma was extremely helpful throughout the who......”

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Jul 16,2024
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Emma
By: 'Alex Hawkins'
Jul 16,2024
1 people found
this helpful
Emma was extremely helpful throughout the whole renting process. She answered any and all questions we had very quickly. I would highly recommend Hannells lettings if you are looking to rent in Derby....
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By: Benjamin Brain
Jul 17, 2024
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Hi Alex! Thank you for your fantastic review of your moving experience with our Lettings team! We're delighted to hear that Emma provided such helpful and prompt support throughout your renting process and your high recommendation means a lot to us. If you need any further assistance, please don't hesitate to get in touch. On behalf of the whole team here at Hannells, thank you again for your kind words and we hope you enjoy your new home! All the very best, Benjamin Brain Sales & M ...

“Emma was very helpful every step of the way. ......”

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Jul 16,2024
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Emma
By: 'Clarissa'
Jul 16,2024
1 people found
this helpful
Emma was very helpful every step of the way. Would definitely recommend Hannells....
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By: Benjamin Brain
Jul 17, 2024
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Hi Clarissa! Thank you for your wonderful feedback about your moving experience with the Lettings team! We're thrilled to hear that Emma was so helpful throughout the process. Your recommendation means a lot to us (and Emma!) and if you ever need any further assistance, please feel free to reach out. On behalf of the whole team here at Hannells, thanks again for your kind words and we hope you enjoy your new home! All the very best, Benjamin Brain Sales & Marketing Director Hanne ...

“Letting with Hannells...”

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Jul 16,2024
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Mya
By: 'Jorge'
Jul 16,2024
1 people found
this helpful
Mua from Hanneks was very supportive during all the application process for a rental home, quickly and professionally answering all the question and making me aware when something could be missing in the references process....
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By: Benjamin Brain
Jul 17, 2024
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Hi Jorge! Thank you so much for your kind words about your moving experience with our Lettings team! We’re delighted to hear that Mya provided you with the support and professionalism you needed throughout your application process. Ensuring a smooth and efficient experience for our clients is the team's top priority, and we’re glad to know that Mya was able to assist you effectively. If you need any further assistance, please don’t hesitate to reach out. On behalf of the whole team ...

“From booking the viewing for the property, my......”

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Jul 15,2024
Minithumbup
By: 'Laura'
Jul 15,2024
1 people found
this helpful
From booking the viewing for the property, mya’s customers service was incredible, she was super helpful with the process and had great communication!- as a first time buyer she made me feel at complete ease and super helpful with everything I needed to ...
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By: Benjamin Brain
Jul 16, 2024
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Hi Laura! Thank you so much for your wonderful review of your moving experience and for highlighting Mya's incredible customer service. We're delighted to hear that she was super helpful throughout the process and that her great communication made you feel at ease as a first-time buyer - and it'll really make her day when she sees your comments! It's fantastic to know that our entire office could contribute to a friendly and professional experience for you. Your kind words truly motivate t ...

“Great agents everything went smoothly quick a......”

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Jul 12,2024
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Jo Riggott
By: 'John Mason'
Jul 12,2024
0 people found
this helpful
Great agents everything went smoothly quick and efficient kept updated throughout thankyou...
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By: Benjamin Brain
Jul 12, 2024
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Hi John! Thank you for your wonderful review of your moving experience with Mya, Jo and the Chaddesden team! We're pleased to hear that everything went smoothly and efficiently. Keeping our clients updated throughout the process is a top priority for the Chaddesden team, and we're glad to know we met your expectations. Your feedback is highly appreciated, and we look forward to assisting you again in the future when it's time for your next move! If you need any further help, please don't h ...

“York Road...”

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Jul 11,2024
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Aimee Thornton
By: 'Katherine'
Jul 11,2024
0 people found
this helpful
All the staff have been lovely and friendly Always helpful and regularly keep in touch . Everyone has been supportive with my search for a property and with the purchase of my new house . Highly recommend Hannells thank you ....
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By: Benjamin Brain
Jul 12, 2024
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Hi Katherine! Thank you so much for your kind review of your moving experience with Mya, Aimee and the Chaddesden team! We're thrilled to hear that the staff have been lovely, friendly, and consistently helpful throughout your property search and purchase process. Your recommendation is greatly appreciated, and we're delighted to have been able to support you in finding and purchasing your new home. Should you need any further assistance, please don't hesitate to reach out. Thank you on ...

“Very helpful professional and caring team goi......”

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Jul 11,2024
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Jo Riggott
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Aimee Thornton
By: 'Joanne'
Jul 11,2024
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Very helpful professional and caring team going above and beyond...
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By: Benjamin Brain
Jul 12, 2024
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Hi Joanne! Thank you for your wonderful review of your moving experience with Jo, Aimee and the Chaddesden team! We're delighted to hear that you found the team helpful, professional, and caring. Going above and beyond for their clients is definitely what they strive for, so it's gratifying to know we met your expectations. On behalf of the whole team here, thank you for trusting Hannells with the sale of your property. Your feedback is greatly appreciated, and we look forward to serving y ...
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Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

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Derby, DE73



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