Hannells
4.9/5, 3245 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 3245
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
23rd Dec 2024
reviewed by 'Alicja Berganska'
“The service has been really great. Mya shared all the information needed before we moved. The communication with her is ......”
20th Dec 2024
reviewed by 'Lisa Wilson'
“Hannells staff from viewing, through offer, exchange and completion were helpful, supportive and interested. We sold and bought with them .......”
20th Dec 2024
reviewed by 'Russell'
“Everyone we have dealt with during the acquiring of our property has been fantastic in advising and helping us. Especially ......”
20th Dec 2024
reviewed by 'Mick'
“Both Leanna and Chloe have been very professional and effecient when dealing with recent matters, including the renewal of the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
212 9 329 21 1464 60 944 63 126 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Hannells Image 1
Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

Share on :
Feb 03,2023
Minithumbup
Staff profile picture
Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Excellent experience and fantastic service!...”

Share on :
May 15,2023
Minithumbup
Staff profile picture
Amanda Aldenat
Staff profile picture
Lorna
By: 'Mrs G'
May 15,2023
12 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great communication and service...”

Share on :
May 09,2018
Minithumbup
By: 'ST'
May 09,2018
1 people found
this helpful
We have received a great service from Hannells Littleover. They have been extremely helpful from the start and provided us with lots of information at all stages. The valuation process was quickly done and was soon followed by photographs that we were pleased with. The ...
read full review
Comment on agent fees
Slightly higher than we would like but they have gone above and beyond so we have had a quality service.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
May 11, 2018
View all comments (1)
Hi Steve Thank you for taking the time to write such a lovely review. I was pleased to hear that you were kept up to date through the process and kept very much in the loop. It was lovely to read that you experienced a quality service and our fee reflected that. Kind Regards Lauren and the whole team at Littleover. ...

“Great Company to use...”

Share on :
May 05,2018
Minithumbup
By: 'Lacey'
May 05,2018
2 people found
this helpful
Using Hannels has been a great experience. Special thanks to Pav who looked after my sale. she was very supportive and kept me up to date during my sale. Her support through my sale was exceptional and is a credit to your company. All staff ...
read full review
Comment on agent fees
Great value
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
May 11, 2018
View all comments (1)
Hi, I hope you are well and settling into your new home. It was so lovely to read your kind words and Pav was delighted when she saw it. We are so pleased that you were very happy and we provided you with the moving experience. Kind Regards Lauren and the whole team at Littleover. ...

“Excellent service...”

Share on :
May 04,2018
Minithumbup
Staff profile picture
Emma Reeve
By: 'Wendy'
May 04,2018
1 people found
this helpful
Emma and the team at Littleover provided advice and support throughout the sales process. They ensured that they provided us with immediate information of any viewings and prompt feedback. They also remained cheerful and positive throughout the process making a difficult time a much easier ...
read full review
Comment on agent fees
Fair
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
May 05, 2018
View all comments (1)
Hi Wendy, Thank you so much for writing such a lovely review. It was really lovely to read your kind words.Kind Regards from Lauren and the whole team at Littleover! ...

“Brilliant High Quality Service!...”

Share on :
Apr 26,2018
Minithumbup
By: 'Jose'
Apr 26,2018
3 people found
this helpful
I had a long and stressful selling-buying process, with a lot of ups and downs. However, all Hannells staff were always there to help and make it possible. They were all very professional and friendly. I can not thank enough Angie, Michelle, Caley, Sarah, Sam ...
read full review
Comment on agent fees
Good, very reasonable
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Mickleover Team
Apr 26, 2018
View all comments (1)
Hi, thank you for your kind feedback. We are pleased your moving experience with us was helped along with our expertise. Wishing you well in your new home. ...

“Excellent Service...”

Share on :
Apr 26,2018
Minithumbup
Staff profile picture
Nicola Barnard
Staff profile picture
Amy Boole
By: 'Mr'
Apr 26,2018
3 people found
this helpful
I recently sold my late brothers house, through Hannells at Allestree. All the staff were extremely helpful & efficient, the house was valued promptly & accurately, several buyers were found within hours of it being advertised with viewings being arranged quickly & efficiently which they accompanied & we weren't ...
read full review
Comment on agent fees
good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Manning
Apr 27, 2018
View all comments (1)
Mr M it was a pleasure for myself & team to read your review, thank you so much for taking the time to give us your excellent feedback on your recent moving experience. We were happy to assist you & look forward to helping you again in the future. Kind regards Nicola & the Allestree team ...

“Helpful and friendly staff...”

Share on :
Apr 26,2018
Minithumbup
By: 'Jane'
Apr 26,2018
2 people found
this helpful
Fantastic service from Hannells in Mickleover. Everybody in the office was really helpful and friendly, would highly recommend! Made what is normally a stressful time an easy process....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Mickleover Team
Apr 27, 2018
View all comments (1)
Hi Jane. Thank you so much for taking the time to write such a brilliant review of your experience with the Hannells Team at Mickleover. We really appreciate your feedback and wish you well in your new home. ...

“Excellent...”

Share on :
Apr 25,2018
Minithumbup
By: 'Luke'
Apr 25,2018
2 people found
this helpful
I was unsure what to do with my property until I had a viewing with Heidi. She was very friendly and extremely helpful and full of energy and offered me lots of different options that were available to me. I will definitely be using hannells ...
read full review
Comment on agent fees
Good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Heidi Bainborough
Apr 30, 2018
View all comments (1)
Hello Luke, We are so pleased you were happy with the service provided and do get in touch once you decide to move, we would love to help! ...

“Totally professional service...”

Share on :
Apr 25,2018
Minithumbup
Staff profile picture
Nicola Barnard
By: 'Mrs'
Apr 25,2018
2 people found
this helpful
I am a landlord in Derby and recently had the need to review my portfolio for disposals and rentals. I perused the advertising for the many agents in Derby and felt that Hannells appeared best suited to my approach to selling and rentals, I was ...
read full review
Comment on agent fees
Good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Manning
Apr 25, 2018
View all comments (1)
Thank you so much for your kind words & taking the time to write a review on your experience with Hannells, which both I & all the staff were pleased to hear was a good one for you. We have extremely high customer service values and I am pleased we exceeded your expectations. We look forward to working with you again soon. Kind regards Nicola & the Allestree team ...

“Viewing...”

Share on :
Apr 21,2018
Minithumbup
By: 'Stephen'
Apr 21,2018
2 people found
this helpful
We viewed 14 properties with several agents over 2 days. One of these was with Tom. We wish all of them were ! Tom was very knowledgeable of the property he was showing us but, more importantly, he listened to our requirements and was able to advise accordingly....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Heidi Bainborough
Apr 30, 2018
View all comments (1)
Thank you for your kind review Stephen, Tom is delighted that you were happy with the service he provided and it is nice to hear such lovely comments. Good luck with your search! ...

“Excellent communication...”

Share on :
Apr 20,2018
Minithumbup
Staff profile picture
Michelle Tinson
By: 'Louise1980'
Apr 20,2018
3 people found
this helpful
Excellent communication at every stage of the sale and very responsive. Speedy sale of property. Would recommend to anyone looking for a seamless sale....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional service...”

Share on :
Apr 20,2018
Minithumbup
By: 'Content'
Apr 20,2018
2 people found
this helpful
The whole experience from beginning to end of the process has been smooth with regular input and feedback from the team. Good initial advice on marketing and price (also quick production of sales particulars and on-line content) followed by plenty of viewings leading to a ...
read full review
Comment on agent fees
As expected really.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Manning
Apr 20, 2018
View all comments (1)
Thank you for your review, the whole team were pleased to hear we have made your moving experience a really good one. Best wishes with your move kind regards Nicola & all at Allestree ...

“Ms...”

Share on :
Apr 19,2018
Minithumbup
By: 'Beizsleys'
Apr 19,2018
2 people found
this helpful
Heidi came to see us to do a valuation and discuss the service provided by Hannells. We were very pleased with her informative and open and honest approach....
read full review
Comment on agent fees
Reflective of the industry.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Heidi Bainborough
Apr 30, 2018
View all comments (1)
Thank you for your kind review, we are so pleased you were happy with the service we provided during the valuation and good luck with your sale! ...

“Very responsive...”

Share on :
Apr 18,2018
Minithumbup
By: 'John'
Apr 18,2018
2 people found
this helpful
Quick and professional response in putting our house on the market. Valuation undertaken really quickly with Heidi and very helpful conversations around marketing, pricing and the options open to us....
read full review
Comment on agent fees
In line with marketplace
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
Apr 20, 2018
View all comments (1)
Hi John, I hope you are well. Thank you very much for writing such a lovely review and your very kind words regarding Heidi. We are really pleased you found Heidi very helpful regarding the marketing. We hope to provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Persistence Rewarded...”

Share on :
Apr 16,2018
Minithumbup
Staff profile picture
Sarah Gascoigne
Staff profile picture
Michelle Tinson
By: 'David'
Apr 16,2018
2 people found
this helpful
They kept trying positively to sell our property despite setbacks from unscrupulous buyers. I am very pleased with them & their efforts....
read full review
Comment on agent fees
High, but deserved in this case!
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Michelle Tinson
Apr 16, 2018
View all comments (1)
Thankyou for taking the time to write a review. I know things didn't go as smoothly as you would have liked but I'm so glad we were able to help you get there in the end. Michelle ...

“Happy With Service...”

Share on :
Apr 16,2018
Minithumbup
Staff profile picture
Nicola Barnard
Staff profile picture
Amy Boole
By: 'Mr'
Apr 16,2018
1 people found
this helpful
I purchased a property through Hannells Allestree & was happy with the service they provided & that I was kept updated. Would recommend them...
read full review
Comment on agent fees
N/A
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Manning
Apr 17, 2018
View all comments (1)
Thanks you for your feedback, we pride ourselves in keeping all our clients update & making the process as smooth as possible. Best wishes in your new home. Nicola & the Allestree Team ...

“Sorting out the leak problem...”

Share on :
Apr 16,2018
Minithumbup
By: 'Leanne'
Apr 16,2018
5 people found
this helpful
All I'm going to say is this woman is amazing. Sorted everything out and always responded to phone calls and emails. Very stressful time for us both. Thank you so much 😘...
read full review
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Leanne
May 01, 2018
View all comments (2)
Everyone I have spoke to and dealt with at hannels have been amazing and that includes you Hollie xx ...

“Valuation...”

Share on :
Apr 16,2018
Minithumbup
By: 'Tony'
Apr 16,2018
1 people found
this helpful
Heidi was very professional throughout our meeting ,arriving on time parking considerably and was very well spoken and presented making us feel very positive and relaxed about using her services. If we decide to market our property in the near future we will definitely use ...
read full review
Comment on agent fees
The fees seem very competitive
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Heidi Bainborough
Apr 30, 2018
View all comments (1)
Hello Tony, Thank you the such kind words. We are so happy you were pleased with your valuation and should you decide to move in the future, we would be more than happy to help you both! ...

“a positive experience. Thankyou...”

Share on :
Apr 16,2018
Minithumbup
By: 'Mandy'
Apr 16,2018
1 people found
this helpful
I had a Great service from mickleover hannells. Helpful and friendly staff, great communications throughout the marketing and after sale period . Would highly recommend....
read full review
Comment on agent fees
Fair price
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Mickleover Team
Apr 17, 2018
View all comments (1)
Hi Mandy. Thank you for your positive feedback. We are extremely pleased you were happy with the service provided. Many thanks, The Mickleover Team. ...

“Stress Free...”

Share on :
Apr 15,2018
Minithumbup
Staff profile picture
Rebecca Mills
By: 'Paul'
Apr 15,2018
2 people found
this helpful
I wasn't looking forward to going through the moving experience at all, but after choosing Hannells mainly because of the way Rebecca made everything very simple and easy to understand. We have had a stress free experience. The team did a great job of the ...
read full review
Comment on agent fees
Agent fees are around the average, a bit cheaper than some but more expensive than the newly established ones.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Heidi Bainborough
Apr 30, 2018
View all comments (1)
Hello Paul, Thank you such a kind review, we are so pleased you were happy with the service provided by Rebecca during your valuation and this then led to the sale of your home! Wishing you lots of happiness in your new home. ...

“Renting...”

Share on :
Apr 14,2018
Minithumbup
Staff profile picture
Eliza Tudgay
By: 'Birbeck'
Apr 14,2018
4 people found
this helpful
Eliza is very professional and very helpful! And has made our experience of moving in easy, we are ecstatic about our new home. SHE NEEDS A PROMOTION!...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Hollie Clayton
May 01, 2018
View all comments (1)
Thank you for your kind words about Eliza. I am glad to hear you love your new home, please let me know if you need anything in the future. Kind Regards Hollie and the Team Lettings. ...

“Excellent Service...”

Share on :
Apr 14,2018
Minithumbup
Staff profile picture
Rebecca Mills
By: 'SW'
Apr 14,2018
2 people found
this helpful
We recently had a valuation from Rebecca at Hannells Chellaston. Her exceptional advice and knowledge of the area gave us confidence to sell our house with Hannells....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nic Younger
Apr 30, 2018
View all comments (1)
Thank you for the kind review, really pleased you were happy with the service provided by Rebecca. ...

“Good service from the Littleover team. Kept us well informed ......”

Share on :
Apr 12,2018
Minithumbup
By: 'Stuart'
Apr 12,2018
1 people found
this helpful
Good service from the Littleover team. Kept us well informed throughout the sale of our house. Also provided good guidance whenever needed. Would definitely recommend to others...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
Apr 13, 2018
View all comments (1)
Hi Stuart, Thank you very much for taking the time to write such a lovely review. We are so delighted that you would recommend our services to others and that you felt that you were kept well informed. We hope we provided you with the complete moving experience. Kind Regards Lauren and the whole team at Littleover. ...

“Customer Care...”

Share on :
Apr 10,2018
Minithumbup
By: 'Landlord'
Apr 10,2018
3 people found
this helpful
I recently had an issue with a property. I would like to thank Sam Prime who managed to resolve and defuse a difficult situation and arrive at a satisfactory outcome for all concerned. Sam would always responded to my telephone calls and e-mails promptly The ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Purchase of 4 Lilac Close Alvaston Derby....”

Share on :
Apr 06,2018
Minithumbup
Staff profile picture
Rachel Daly
By: 'Mick'
Apr 06,2018
1 people found
this helpful
I found Hannells to be professional and helpful throughout. They kept me updated all through the process. It was a pleasure to deal with them....
read full review
Comment on agent fees
Not applicable to me as I was the buyer.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent communication...”

Share on :
Apr 04,2018
Minithumbup
Staff profile picture
Amy Boole
By: 'Sheridan'
Apr 04,2018
1 people found
this helpful
Amy was very helpful as we were in a stressful chain when we were buying and selling a house and helped us out on numerous occasions and was prompt in responding to queries....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Manning
Apr 05, 2018
View all comments (1)
Thank you for writing your review Sheridan, we were happy to be able to provide you with the help and assistance you needed and guiding you through the house buying process. Best wishes in your new home. Kind regards Nicola & the team at Allestree ...

“Great service...”

Share on :
Mar 31,2018
Minithumbup
By: 'JJ'
Mar 31,2018
1 people found
this helpful
All the staff are professional and very friendly. They are very helpful, giving appropriate advice. They keep you updated in a timely manner....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Mickleover Team
Apr 17, 2018
View all comments (1)
Thank you for your positive comments. We are glad you are happy with the advice given. Many thanks, The Mickleover Team. ...

“Excellent Service...”

Share on :
Mar 30,2018
Minithumbup
Staff profile picture
Sarah Keeling
By: 'Beano'
Mar 30,2018
1 people found
this helpful
Throughout my purchase of my property all the staff at Hannells were always there to help whenever I needed it. As they said “they were there to hold my hand through the process from start to finish”. Thank you....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Mickleover Team
Apr 17, 2018
View all comments (1)
We are glad you were happy with the service provided. Many thanks for your positive comments, The Mickleover Team. ...

“Faultless Service...”

Share on :
Mar 29,2018
Minithumbup
Staff profile picture
Nicola Barnard
Staff profile picture
Amy Boole
By: 'Tenik'
Mar 29,2018
1 people found
this helpful
As a company we have brought and sold several houses through Hannells over the past year. We have always been more than happy with the valuation prices, fees & there proactive approach in house selling. The whole service is faultless from start to finish, we would ...
read full review
Comment on agent fees
Good value for money
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Manning
Mar 29, 2018
View all comments (1)
Thank you so much for taking the time out to write a review. The whole team we delighted to hear your feedback. We look forward to helping you again in the future. Best wishes from Nicola & all at Allestree branch ...

“Buying my property...”

Share on :
Mar 29,2018
Minithumbup
By: 'Rosalind'
Mar 29,2018
1 people found
this helpful
From the first days of my research and initial visits to property through Hannells, all staff were immensely helpful and took time and trouble to help. Now having completed a purchase, with excellent support, I am looking forward to collecting my keys!...
read full review
Comment on agent fees
Good value for money especially with such good service.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service...”

Share on :
Mar 26,2018
Minithumbup
Staff profile picture
Nicola Barnard
By: 'JM'
Mar 26,2018
1 people found
this helpful
Hannells Allestree handled both my sale and purchase, the service I received was excellent throughout. My sale was sstc in 3 days of signing the contract at the asking price, I felt all staff where extremely proactive in their approach. Regarding my purchase I was always ...
read full review
Comment on agent fees
I was happy with the price paid
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Manning
Mar 27, 2018
View all comments (1)
Thank you so much for your review & kind words. We are very proactive in our approach and our main aim is to always obtain the best price, in the quickest time possible to enable our clients to sell their home with ease. Best wishes in your new home. Kind regards Nicola & all the team at Allestree ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE21

Derby, DE73

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



Get in touch with

Hannells

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn