Hannells
4.9/5, 3244 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 3244
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
23rd Dec 2024
reviewed by 'Alicja Berganska'
“The service has been really great. Mya shared all the information needed before we moved. The communication with her is ......”
20th Dec 2024
reviewed by 'Lisa Wilson'
“Hannells staff from viewing, through offer, exchange and completion were helpful, supportive and interested. We sold and bought with them .......”
20th Dec 2024
reviewed by 'Russell'
“Everyone we have dealt with during the acquiring of our property has been fantastic in advising and helping us. Especially ......”
20th Dec 2024
reviewed by 'Mick'
“Both Leanna and Chloe have been very professional and effecient when dealing with recent matters, including the renewal of the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
212 9 329 20 1464 60 944 63 126 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
12 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“We are very much satisfied with your service ......”

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Aug 15,2024
Minithumbup
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Sam Harrison
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Olivia
By: 'Ahson Khan'
Aug 15,2024
1 people found
this helpful
We are very much satisfied with your service as well as the cooperation of entire Mickleover branch. I will be recommending Hannells Mickleover branch to our family and friends who may be interested in buying and selling or letting out there property. Wish all the ...
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“A very efficient and hard working team. They ......”

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Aug 15,2024
Minithumbup
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Lauren Taylor
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Alex Simpson
By: 'Ann'
Aug 15,2024
1 people found
this helpful
A very efficient and hard working team. They are very dedicated and professional, The team keep you up to date on viewings and feedback of viewing...
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Was this helpful? Yes
By: Lauren Taylor
Aug 22, 2024
View all comments (2)
Hi Ann, Thank you so much for taking the time to write about your experience with our team. It was very lovely to read your wonderful thoughts. We really do pride ourselves in the service we give to our sellers and buyers and to see your feedback makes our day. Again thank you for taking the time to leave your feedback. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells lettting...”

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Aug 15,2024
Minithumbup
By: 'satinder'
Aug 15,2024
1 people found
this helpful
Hannells have been great in letting my property and process was very easy....
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“Kept Well Informed by Designated Point of Contact...”

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Aug 15,2024
Minithumbup
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Mya
By: 'Chloe and Jack'
Aug 15,2024
1 people found
this helpful
We were kept well informed throughout the tenancy application process and it was nice to have a designated point of contact for any queries during the application and referencing process...
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“Quick sale - easy to deal with - efficient se......”

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Aug 15,2024
Minithumbup
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Debbie
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Heather James
By: 'Rob'
Aug 15,2024
1 people found
this helpful
Quick sale - easy to deal with - efficient service....
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“We have had no regrets in choosing Hannells f......”

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Aug 14,2024
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Eliza Tudgay
By: 'Lynda'
Aug 14,2024
1 people found
this helpful
We have had no regrets in choosing Hannells for our house sale. Heather, Eliza and Debbie have all been excellent at their jobs plus very friendly and happy to talk us through anything we were unsure of. I would have no hesitation in recommending the ...
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“Outstanding exemplary service 5*...”

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Aug 14,2024
Minithumbup
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Sarah Keeling
By: 'Mike C'
Aug 14,2024
0 people found
this helpful
I cannot rate Hannells and, specifically, Sarah highly enough. From the first call to them to sell our property, they were uber professional, exceptionally helpful and absolutely nothing was too much trouble. She went above and beyond in every single way for us as the ...
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“Every member of staff has been brilliant with......”

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Aug 14,2024
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Eliza Tudgay
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Amy Boole
By: 'Steff'
Aug 14,2024
0 people found
this helpful
Every member of staff has been brilliant with me from the start very friendly and extremly helpful...
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“Our experience of using Hannels Alvaston bran......”

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Aug 14,2024
Minithumbup
By: 'Garry Bloor'
Aug 14,2024
0 people found
this helpful
Our experience of using Hannels Alvaston branch has been very good, we've been kept informed all a long and it couldn't have been any smoother. Thanks to you all....
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“Excellent from start to finish when selling m......”

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Aug 14,2024
Minithumbup
By: 'John Byrne'
Aug 14,2024
0 people found
this helpful
Excellent from start to finish when selling my home. Very helpful and proactive. Second time I have used them (Alvaston office) and would have no hesitation in recommending them....
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“Excellent service!...”

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Aug 14,2024
Minithumbup
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Amy Boole
By: 'Mrs Angela Blount'
Aug 14,2024
0 people found
this helpful
My experience of the Alvaston branch of Hannells has been outstanding an absolute pleasure. Heather, Eliza, Amy, Jessica and Debbie are efficient, professional, helpful and kind. They kept me up to date with the sale on a daily basis. The marketing strategy was faultless. At ...
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“Debbie & Eliza were great & I was kept inform......”

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Aug 14,2024
Minithumbup
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Eliza Tudgay
By: 'Kevin'
Aug 14,2024
0 people found
this helpful
Debbie & Eliza were great & I was kept informed at all stages of the sale....
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“Nice job hannells i like hannells stoff thank......”

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Aug 14,2024
Minithumbup
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Lilly
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Alex Simpson
By: 'Sibght Ullah'
Aug 14,2024
0 people found
this helpful
Nice job hannells i like hannells stoff thank you sou much...
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Was this helpful? Yes
By: Emma Reeve
Aug 15, 2024
View all comments (1)
Hi, Thank you for taking the time to leave a review of your moving experience with our team! We are happy to hear you've had a great experience with Hannells. We're also really pleased to know that you'd be happy to recommend us, Thank you, Kind Regards Emma and the whole team here at Littleover ...

“Excellent Service ....”

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Aug 14,2024
Minithumbup
By: 'Jane'
Aug 14,2024
0 people found
this helpful
Could not fault the service from Hannells Alvaston. We were supported from start to finish with a very friendly and efficient team…. We were kept up to date at every stage and would thoroughly recommend them....
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“Was really helpful in securing a suitable apa......”

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Aug 13,2024
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Emma
By: 'ALFRED IKPE'
Aug 13,2024
0 people found
this helpful
Was really helpful in securing a suitable apartment for me, good communication with landlord who was very understanding....
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“The staff at Hannells are very quick to help ......”

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Aug 13,2024
Minithumbup
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Emma
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Olivia
By: 'Anton Derry'
Aug 13,2024
0 people found
this helpful
The staff at Hannells are very quick to help and very easy to contact. They made the whole process easy with their assistance and support....
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“Managing the sale process = 5 star. excellent......”

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Aug 13,2024
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Sam Harrison
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Eve Holmes
By: 'Mills'
Aug 13,2024
0 people found
this helpful
Managing the sale process = 5 star. excellent throughout. The sale was handled sympathetically given the house was originally bought by our parents in 1955. thank you. Managing the rental for two years = 4 star. Generally fine. The weakness in the rental system was the quality of the four ...
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“After being on the market for 7 months with s......”

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Aug 13,2024
Minithumbup
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Nicola Barnard
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Kim
By: 'Andy Foster'
Aug 13,2024
0 people found
this helpful
After being on the market for 7 months with so called miracle workers (British Home Buyers avoid like the plague) and having some of the worst experiences with another Estate Agent. I decided to go back to the tried and tested method of using Hannells. Within 6 ...
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“100% professional service...”

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Aug 12,2024
Minithumbup
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Michelle Tinson
By: 'Verity Catlow'
Aug 12,2024
0 people found
this helpful
Great experience with Hannells, kept me well informed on every viewing and pushed for feedback from potential buyers, always there with professional advice when needed...
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“Excellent Service Yet Again!...”

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Aug 12,2024
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Vicky Jones
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Leanna Holmes
By: 'Andrew H'
Aug 12,2024
0 people found
this helpful
The team at Hannells have again delivered excellent service! The tenancy agreement was renewed again as instructed in a seamless manner. Pleased with experience again. Thanks to everyone at Hannells....
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“Very professional. Service. Supportive and ......”

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Aug 12,2024
Minithumbup
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Aaron Curd
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Pam
By: 'Sherrie'
Aug 12,2024
0 people found
this helpful
Very professional. Service. Supportive and kept me fully informed of the process...
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“Not a good Experience for us...”

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Aug 12,2024
Minithumbdown
By: 'Ann-Marie'
Aug 12,2024
0 people found
this helpful
Unfortunately the sales progression team let the branch down. Natalie was unprofessional and didn't want to liaise on an issue I raised. Another member of the team had to pick it up and sort it out for us, Jo you were great and deserve good ...
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“brilliant professional outfit.they did brilli......”

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Aug 09,2024
Minithumbup
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Debbie
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Rebecca Mills
By: 'Mr daniel a staniland'
Aug 09,2024
0 people found
this helpful
brilliant professional outfit.they did brilliant for me.would definitely recommend these to anyone trying to sell or buy a property....
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“Aaron was very helpful and kept us up to date...”

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Aug 09,2024
Minithumbup
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Aaron Curd
By: 'Dylan'
Aug 09,2024
0 people found
this helpful
Aaron was very helpful and kept us up to date...
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“It was very smooth transaction and the custom......”

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Aug 09,2024
Minithumbup
By: 'Azeez Afolabi'
Aug 09,2024
0 people found
this helpful
It was very smooth transaction and the customer care always there answer any questions...
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“I received great professional service from Ha......”

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Aug 08,2024
Minithumbup
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Kerrie
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Mya
By: 'Rach'
Aug 08,2024
0 people found
this helpful
I received great professional service from Hannells! Mya has been prompt and helpful throughout the whole process. Kerrie was friendly and understood what we were looking for, she was happy to answer any questions during the viewing. Massive thanks to the team!...
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“Everything about Hannells has been top notch.......”

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Aug 06,2024
Minithumbup
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Lauren Taylor
By: 'Sarah'
Aug 06,2024
2 people found
this helpful
Everything about Hannells has been top notch. The friendliness of the staff makes the whole experience a pleasure. Special thanks for your understanding and attention. Would recommend to anyone....
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Was this helpful? Yes
By: Lauren Taylor
Aug 07, 2024
View all comments (2)
Hi Sarah, Thank you for taking the time to leave such a brilliant review of your moving experience with our team! We really do take pride in our work and we were delighted to know that you felt the service you received was top notch. We're also really pleased to know that you'd be happy to recommend us - it means a lot! Kind Regards Lauren and the whole team here at Littleover. ...

“Happy with the serviceQuick emailQuick resp......”

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Aug 05,2024
Minithumbdown
By: 'Kyle'
Aug 05,2024
3 people found
this helpful
Happy with the service Quick email Quick response Painless process all around Next house purchase I will use Hannels as my agent...
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By: Benjamin Brain
Aug 07, 2024
View all comments (1)
Hi Kyle! Thank you for your 5-star review of your moving experience with Hannells. We're delighted that you were happy with the service provided and that you found us to be efficient, responsive and made the whole process painless for you! On behalf of the whole team here at Hannells, thank you for your custom and we look forward to being of service to you again in the future when it's time for your next purchase! All the very best, Benjamin Brain Sales & Marketing Director Hannell ...

“It was really a pleasure......”

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Aug 05,2024
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Vicky Jones
By: 'Zhoro & Krasimira'
Aug 05,2024
3 people found
this helpful
It was really a pleasure for us to spend the last 4 years in our property with such a responsible and organised team as Hannells Lettings. We would like to thank you for being so professional throughout the years and giving us the opportunity to live ...
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Was this helpful? Yes
By: Benjamin Brain
Aug 07, 2024
View all comments (1)
Hi Zhoro & Krasmira! Thank you for leaving such wonderful feedback on your moving experience with Vicky and the Lettings team. They'll be delighted to know that you felt they were professional, organised and responsible over the last four years of your tenancy. On behalf of the whole team here at Hannells, thank you for review and we wish you many happy memories in your new home! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Absolutely brilliant communication between pa......”

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Aug 02,2024
Minithumbup
By: 'Mrs'
Aug 02,2024
3 people found
this helpful
Absolutely brilliant communication between parties unlike our side dealing the probate which were crap. Very professional!!...
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By: Benjamin Brain
Aug 07, 2024
View all comments (1)
Hi Mrs! Thank you for your 5-star review of your moving experience with Niki and the Chellaston branch! The team there pride themselves on their professionalism, customer service and communication, making sure all parties are always fully informed - so they'll be really pleased to see this highlighted in your comments! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE21

Derby, DE73

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



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