100% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
83% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 23
11th Jul 2024
reviewed by 'Eileen Caslake'
3rd Jun 2023
reviewed by 'Ali'
19th Nov 2022
reviewed by 'Helder'
7th Nov 2022
reviewed by 'Jack'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £0 | £0 |
| Lettings | 0% | 83% | £800 | £1,375 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 14 | 7 | 0 | 0 | 0 | 0 | 0 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jul 11,2024
Jul 11,2024
0
people found
this helpful
this helpful
I have always found Hamways staff responsive, very friendly and helpful, carry out any work quickly and to a good standard. Having been a Tennant for many years, I am happy with the service I have received,thank you Hamways!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 03,2023
Jun 03,2023
0
people found
this helpful
this helpful
Hamways are the agents we rent from. They outsource to companies eg ABC for repair works and safety checks. Both fall short. I gave a list of dates I was available for checks. Each time I was told they couldn’t make. Then given a ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06, 2023
View all comments
(1)
Dear Ali, many thanks for your review and you are correct, we like most other property management companies outsource our repairs and safety checks to (usually) proficient contractors. I am sorry to see that ABC have fallen short on this occasion and naturally want to help. Please could you drop me an email to [email protected] or call the office and ask to speak to me and I will assist. Kind regards. Edd ...
May 03,2023
May 03,2023
0
people found
this helpful
this helpful
Hamways Lettings have been my rental provider/ management for more than a decade. In addition to always providing prompt, reliable repairs services, they recently supported me with a move from my long term tenancy (11 years) to another of their managed properties, including transport and helpers ...
read full review
read full review
Was this helpful?
Yes
Yes
May 24, 2023
View all comments
(1)
Dear Paul, Many thanks for taking the time to review us and we are delighted that you have moved from one long term property to another one of our managed homes. We were delighted to be able to help with the move and hope that you will remain happy in your new home for many years to come. Best regards, Edd ...
Nov 19,2022
Nov 19,2022
2
people found
this helpful
this helpful
Hamways is extremely bad at dealing with problems in the flats. We live in a 2-bedroom flat with our kids, and one of the bedrooms is literally uninhabitable due to the amount of mould in it. We've been making complaints about it for over a ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Jan 04, 2023
View all comments
(1)
Thank you, Helder, for your comments and photos. I am sorry that you are experiencing problems with your property. Perhaps you would be kind enough to contact me directly and I will investigate it for you. My details: [email protected]
Kind regards,
Edd Johnson ...
Nov 08,2022
Nov 08,2022
0
people found
this helpful
this helpful
Staff always helpful and pleasant, nothing is too much trouble. Problems resolved quickly and efficiently. Communal areas kept clean on a regular basis.
If you need to speak to a member of staff and they are not available at the time they always return your ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 17, 2022
View all comments
(1)
Thank you Elise, for your excellent review & we are delighted that you have found the team helpful and pleasant to deal with, more so that queries and requests have been resolved efficiently. Best regards, Edd ...
Nov 07,2022
Nov 07,2022
0
people found
this helpful
this helpful
We have been in a Hamways property for just over 5 years and they are the best agent we have dealt with.
Their communication is great and any issues that we have had have been resolved swiftly and without any grumbling.
They have relationships with good ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 17, 2022
View all comments
(1)
Thank you very much, Jack, for your excellent review & are we so pleased to be noted as the best agent you have dealt with. We are glad that our communication as been top notch and any issues have been sorted out swiftly & that you have found our partner companies to be the same. Best regards, Edd ...
Sep 10,2022
Sep 10,2022
0
people found
this helpful
this helpful
Hamways worst managing agents
See attached photos for evidence
We have bin collections every Friday unfortunately the bins were not cleared as there was no access
All the fly tipping blocking the path
Phone calls made by few of the residents but had e had ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Oct 06, 2022
View all comments
(1)
I am sorry to see this review & more so that you feel we are the worst managing agents, a point which is demonstrably incorrect based on other reviews about our positive and proactive service. I accept that there has been some fly tipping at this property, which is naturally outside of our control, but we will deal with it promptly. Please phone the office and ask to speak to Edd Johnson and I will deal with it personally. Kind regards, Edd ...
Aug 16,2022
Aug 16,2022
0
people found
this helpful
this helpful
We have lived here for seven and a half years and I am quite certain Hamways are the best landlords in London, or indeed this country. I feel very lucky to be their tenant and I wish all tenants could have as good an experience ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 06, 2022
View all comments
(1)
Thank yo very much, Ginny, for your excellent review & we are delighted that we are providing a good service for you. I hope you continue to enjoy your home for many years to come. Best regards, Edd ...
May 05,2021
May 05,2021
0
people found
this helpful
this helpful
Wow - how property should be managed. Following the Law efficiently and speedily ultimately saves the owner huge amounts of money. It also prevents an acrimonious relationship and huge amounts of time.
Even in a Pandemic things can be achieved with a bit of give ...
read full review
read full review
Was this helpful?
Yes
Yes
May 11, 2021
View all comments
(1)
Dear B, many thanks for your positive review & we are delighted that you are happy with the service provided. Best regards, Edd ...
Mar 08,2021
Mar 08,2021
0
people found
this helpful
this helpful
I have contacted Hamways twice for emergency repairs and I am delighted to say their response was excellent. I have nothing but praise for the company. They were polite and professional and carried out the repairs very quickly. I have rented in the past and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 11, 2021
View all comments
(1)
Thank you for your great review Brian, and delighted that you have had a positive experience with us. Best regards, Edd ...
Jan 24,2021
Jan 24,2021
0
people found
this helpful
this helpful
Hamways saved me during first lockdown! They found me much needed accomodation in the perfect location when it was an exceptionally difficult time to move house. They were always quick to attend to any maintenance requests while I was in the property....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04, 2021
View all comments
(1)
Hi Karen, many thanks for your great review & we are delighted to have helped you. Best regards, Edd ...
Jan 22,2021
Jan 22,2021
0
people found
this helpful
this helpful
I recently moved into my property and would like to say a great big thank you to all at Hamways. The property is the cleanest and best maintained in my 25 years of renting . Everyone was very helpful during my move and I know if I ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04, 2021
View all comments
(1)
Hi Janice, thanks for the great review & we are really glad that you are happy. Best regards, Edd ...
Dec 01,2020
Dec 01,2020
0
people found
this helpful
this helpful
I've been in my property managed by Hamways for a year and a half and they have been amazing! Everything I have needed from minor house repairs to tree surgeons they have provided and promptly. Everyone who has been sent round has done a brilliant ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02, 2020
View all comments
(1)
Hi Kamini, many thanks for the great review & delighted that you are pleased with the service. Best regards, Edd ...
Nov 02,2020
Nov 02,2020
0
people found
this helpful
this helpful
We have been renting a 3 bed house through Hamways for 3 years and have always found them to be responsive and friendly.
There have not been too many issues with the house but any issues have been resolved quickly and without complaint. This has included minor ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04, 2021
View all comments
(1)
Hi Jack, many thanks for the positive review & glad that you have had a good experience, despite unavoidable maintenance obligations! Best, Edd ...
Jul 06,2020
Jul 06,2020
0
people found
this helpful
this helpful
I have rented this property for nearly 30 years. Hamways took over approximately 6/7 years ago and it was like a present from Heaven they have proved to be a great lanlord/agent their staff are a great bunch of people to deal with always on the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 07, 2020
View all comments
(1)
Thank you so much Rob for a great review and we are so pleased that you have enjoyed a positive service from the Hamways team! Keep in touch! Best regards, Edd ...
Jul 03,2020
Jul 03,2020
0
people found
this helpful
this helpful
I have been renting with hamways I am very pleased with them and all issues are delt with quickly very happy...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 06, 2020
View all comments
(1)
Thank you very much for your positive review & I am very glad you are happy in your home & with our service. Best regards, Edd ...
Jul 02,2020
Jul 02,2020
0
people found
this helpful
this helpful
An absolute disgrace.
Damage to my property and no support when I am being harassed by a tenant.
I don't think they could be worse....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08, 2020
View all comments
(1)
Hi Jackie, I am surprised and concerned by your comments. Please could you contact me at [email protected] & I will try to help. Kind regards, Edd ...
Apr 06,2020
Apr 06,2020
0
people found
this helpful
this helpful
I have been in a Hamways rental for 15 months now. I am very pleased with my tenancy and very impressed by their responses to my occasional cries for help. They gave me a brand new oven and hob soon after I moved in when I ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 06, 2020
View all comments
(1)
Thank you very much for such a positive review, and so glad we could be assistance when you required it. Wishing you well at this troubling time, Edd ...
Oct 09,2019
Oct 09,2019
0
people found
this helpful
this helpful
this agency when there is a damage we always beg you to fix
for being foreigners we hang up the phone when we call
a year ago we have leaks and do not want to fix them
we were without electricity for two days and ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 10,2018
Dec 10,2018
3
people found
this helpful
this helpful
We rented a 3 bedroom house through Hamways. I personally only lived in the house for 16 months. Hamways were happy for us to have a rolling contract where each tenant just replaced themselves on moving out, therefore no one knew when the original contract started, estimated ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30,2017
Jul 30,2017
7
people found
this helpful
this helpful
Poor service, slipshod workmanship and constantly have to chase them up. When we moved into this property, there was a problem with the drains such that food waste returned back into the sink and wouldn't drain away.
This took months to solve the first time ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21, 2022
View all comments
(1)
I sympathise with you. Hamways provide an appalling service and treat tenants as if they’re scum. Constantly chasing them, dealing with jumped up, rude women who think they own the place and you owe them a favour. Avoid. ...
Mar 21,2017
Mar 21,2017
0
people found
this helpful
this helpful
I was pleasantly surprised by this letting company! After renting for a long time it was nice to have a letting agency that was responsive to requests, and had a good system for out of hours emergencies (such as a leaking kitchen pipe!). Good communication ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
May 28,2014
May 28,2014
7
people found
this helpful
this helpful
This company has done an awful job redecorating our building and managed to damage our property in the process. Stay away!...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:16 AM 03/06/2020 by Edwar
Best Letting Agent in Oxted 
