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Hamptons International

4.9/5, 299 Reviews
100% Recommended

84% sales valuation accuracy

72% letting valuation accuracy

72% sales fee satisfaction

72% letting fee satisfaction

Hamptons International provides a wide range of established and efficient property-related services.
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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales84%72%£300,000£2,200,000
Lettings72%72%£725£9,490
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
651075583551141422
Address

Hamptons International
28 The BroadwayHaywards Heath, West Sussex
RH16 3AL
01444 318866

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:45 - 18:00
  2. 08:45 - 18:00
  3. 08:45 - 18:00
  4. 08:45 - 18:00
  5. 08:45 - 18:00
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Hamptons International Branches (View All 93)
I spoke to these Agents on 3 ...

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1 Star Review

By : 'Arkwright'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( Property Management )
Rent PCM : £27500
Would you recommend ? : No
Postcode : EN5

May 19, 2015
People found this helpful3

I spoke to these Agents on 3 separate occasions and emailed them a week after each telephone call to confirm my request for them to manage my property. I have not received a response to all 6 communications over a period of a month. Why would I have them manage my property if they can't get the ... Read Full Review


What agent could do to change your mind?

Respond to at least one of my six communications.

Comments (0)Was this helpful?:
We've used Hamptons Muswell ...

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5 Star Review

By : 'Katya'
Branch : Haywards Heath ,28 The Broadway
Services : Sales( As a Vendor )
Sold price : £545000
Would you recommend ? : Yes
Postcode : N10

May 12, 2015
People found this helpful1

We've used Hamptons Muswell Hill to sell our two bedroom flat in Muswell Hill. All Hamptons personnel were extremely helpful and professional. They've secured the offer and have put lots of effort to make sure the transaction goes smoothly to exchange and completion. Overall, I would highly ... Read Full Review

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We were buying a property ...

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1 Star Review
UserName

Adrian

UserName

Alex

By : 'Unknown'
Branch : Haywards Heath ,28 The Broadway
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : W4

Apr 14, 2015
People found this helpful4

We were buying a property through this agent, we had our offer accepted, we were assured no more viewings would take place on the property, we received the memorandum of sale with no mention it would be continued to be marketed. Four days later we received a phone call from them to say they had ... Read Full Review

Comments (0)Was this helpful?:
We recently had the worst ...

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5 Star Review
UserName

Charlotte

By : 'Abi'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Tenant )
Rent PCM : £2650
Would you recommend ? : Yes
Postcode : HP15

Mar 24, 2015
People found this helpful0

We recently had the worst experience ever renting through another estate agency and were left in a very awkward situation. We had the good fortune of finding another beautiful house to let via Hamptons and i don't have enough words to say what a good experience it has been. Charlotte Rose from ... Read Full Review


Comments on Agent Fees

Very reasonable

Comments (0)Was this helpful?:
We Found Alex to be highly ...

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4 Star Review

By : 'Joanne'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : KT10

Mar 19, 2015
People found this helpful0

We Found Alex to be highly due diligent and extremely knowledgable of the area, she even recommended a lovely restaurant that we went to for lunch. We did not take a property through Her Unfortunately but she was very friendly and helpful and would recommend as an ... Read Full Review

Comments (0)Was this helpful?:
Alex was a pleasure to deal ...

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4 Star Review

By : 'Nicola'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : KT10

Mar 18, 2015
People found this helpful0

Alex was a pleasure to deal with. She was very timely in communication and kept me informed about the letting process ... Read Full Review


What agent could do to change your mind?

This is my first time renting in the UK - agents fees are generally high and its hard to justify the fees but it seems to be industry standard.


Comments on Agent Fees

This is my first time renting in the UK - agents fees are generally high and its hard to justify the fees but it seems to be industry standard.

Comments (0)Was this helpful?:
Short term let. Having been ...

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5 Star Review

By : 'CarolEsher'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Tenant )
Rent PCM : £2950
Would you recommend ? : Yes
Postcode : KT10

Mar 11, 2015
People found this helpful0

Short term let. Having been left in a state of panic following the breakdown of negotiations with another agency, Alex was refreshing to deal with. We had signed contracts, payments had been made within 24 hours of initially contacting her and the Landlord was overseas. We had moved in within 5 ... Read Full Review

Comments (0)Was this helpful?:
Ben Dickinson (Fleet branch ...

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5 Star Review
UserName

Ben

By : 'no'
Branch : Haywards Heath ,28 The Broadway
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : GU46

Mar 3, 2015
People found this helpful0

Ben Dickinson (Fleet branch of Hamptons International) is tenacious, attentive, polite but most of all was aware of exactly what sort of property we were looking for and did not give up until he found it. He listens! I cannot recommend him highly enough. As an estate Agent - as good as it gets. 5 ... Read Full Review

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Given completly wrong ...

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1 Star Review

By : 'laura'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : RH12

Dec 11, 2014
People found this helpful0

Given completly wrong information about how much income we needed to be able to rent this house. 2 weeks from christmas and 6 months pregnant with a 2 year old, i paid them £500 to do referencing and take the house off the market. After we failed referencing, which they knew would happen, they ... Read Full Review


What agent could do to change your mind?

Not conned me out of £500 2 weeks before christmas while 6 months pregnant!

Comments (2)Was this helpful?:

By : Jodie Pickles

Dec 11, 2014

Hamptons International provide all prospective tenants with a guide on the rental process, along with a referencing criteria to ensure the process is fully transparent and affordability can be assess ...


Over the 18 months of our ...

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1 Star Review
UserName

Alexander

UserName

Michael

By : 'Henry'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : No
Postcode : SW1V

Nov 24, 2014
People found this helpful6

Over the 18 months of our tenancy, we were passed from person to person at Hamptons, each more incompetent than the last. During the handover between property management, weeks would pass with our emails going unanswered. They offered us absolutely no support when our landlord reneged on our ... Read Full Review

Comments (0)Was this helpful?:
I instructed Hamptons because ...

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1 Star Review
UserName

Richard

By : 'anna'
Branch : Haywards Heath ,28 The Broadway
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG27

Oct 12, 2014
People found this helpful3

I instructed Hamptons because of Ruth Fletcher - things changed when she retired in July. When I dis-instructed them at the beginning of October, I was told I had had 39 viewings. I doubt this figure but if it is correct many were done without my knowledge and I have never received feedback from ... Read Full Review


What agent could do to change your mind?

Richard Day could have been less aggressive and rude and just done his job in order to secure a sale. The others in the office had always been friendly if somewhat distracted at times. I needed my estate agents to work for their client and help me at this very stressful time. They chose not to.

Comments (1)Was this helpful?:

By : RichardDay

Oct 13, 2014

There are always two sides to any situation, but from our part we accept that Hamptons would not describe the property as a 3 bedroom property, as it was deemed that we would be mis-describing the ...


As an estate agent you would ...

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1 Star Review
UserName

Emma

By : 'Kate'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N7

Sep 1, 2014
People found this helpful4

As an estate agent you would think Hamptons would understand better than anyone the stress and work that renters go through at the beginning and end of their tenancy agreement.... Not Hamptons! When I moved into my property the flat was filled with broken pots smashed picture frames, dirty ... Read Full Review

Comments (0)Was this helpful?:
Please avoid this agent as a ...

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1 Star Review

By : 'Tal'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Tenant )
Rent PCM : £1195
Would you recommend ? : No
Postcode : AL1

Jul 22, 2014
People found this helpful5

Please avoid this agent as a tenant at all costs. We had the same experience as another reviewer on this site in that they booked the checkout day later than needed so as to get an extra day's rent from us, we only realised this when they sent us the bill. Their recommended cleaners charge ... Read Full Review


Comments on Agent Fees

Exhorbitant

Comments (0)Was this helpful?:
We have been very impressed ...

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5 Star Review
UserName

Simon

UserName

Jake

By : 'Bryan'
Branch : Haywards Heath ,28 The Broadway
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : GU7

Jul 12, 2014
People found this helpful0

We have been very impressed with all the ongoing help, information and, above all, patience given by the above staff including Tania Dorey and Nigel Gammon who helped us achieve a satisfactory sale of our lovely home, despite a lot of hard work on their part. We will have no hesitation in ... Read Full Review

Comments (0)Was this helpful?:
DO NOT touch this estate ...

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1 Star Review

By : 'jm37g09'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : SL4

Jul 8, 2014
People found this helpful10

DO NOT touch this estate agents with a barge pole! They are money grabbing lying thieves. My property manager has changed three times throughout my short tenancy as they obviously cannot stand to work there themselves. Half way through my tenancy, I changed my joint tenant and was presented with ... Read Full Review


Comments on Agent Fees

Made up and unjustified. Extremely extravagant.

Comments (0)Was this helpful?:
We bought a house recently ...

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1 Star Review

By : 'disgruntled'
Branch : Haywards Heath ,28 The Broadway
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : GU35

Jun 15, 2014
People found this helpful9

We bought a house recently through the Liphook branch. Overall despite a few minor issues with the process, we felt Hamptons were okay. However on the day of completion, we were called to say the property would be vacant and cleaned by 2pm. We went to collect the keys and the previous owners had ... Read Full Review


What agent could do to change your mind?

Been professional and acknowledged our complaint.

Comments (0)Was this helpful?:
For the second time, I ...

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1 Star Review

By : 'DK'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : GL50

Jun 15, 2014
People found this helpful4

For the second time, I arranged to view a property with Hamptons but no one turned up. No phone call, and no apology? On the first occasion Nov 29th 2013, they failed to show. Second occasion June 14th 2014. Highly unprofessional. This is not rocket science, just basic service? Landlords and ... Read Full Review


What agent could do to change your mind?

Actually turn up to the viewing

Comments (0)Was this helpful?:
Having just exchanged ...

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5 Star Review
UserName

Scott

UserName

Mel

By : 'Richard'
Branch : Haywards Heath ,28 The Broadway
Services : Sales( As a Vendor )
Sold price : £875000
Would you recommend ? : Yes
Postcode : RH5

May 29, 2014
People found this helpful1

Having just exchanged contracts on the sale of my Grandfathers home I wanted to take a moment to share my thoughts on my experience in dealing with the staff at Hamptons namely Mel and Scott. I hope that this can be shared with other local people when making the decision of who to market their ... Read Full Review

Comments (0)Was this helpful?:
I recently instructed Hampton ...

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5 Star Review
UserName

Mia

UserName

Elizabeth

By : 'Chai'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W8

Mar 3, 2014
People found this helpful0

I recently instructed Hampton as one of my letting agents for my house in Kelso Place, South Kensington. Judging from the results produced by all agents, Hampton came up top of the league with active viewings, excellent regular update on their progress, and finally secured the best offer. If you ... Read Full Review

Comments (0)Was this helpful?:
After one month speaking ...

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1 Star Review

By : 'LovingForests'
Branch : Haywards Heath ,28 The Broadway
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : 2QA

Jan 21, 2014
People found this helpful3

After one month speaking through e-mail and telephone to this branch informing them about the date we would like to start to let, our pets, etc we finally arranged a viewing to 3 potential Properties. The bad attendance immediately started when we arranged the viewing. They made us go back and ... Read Full Review


What agent could do to change your mind?

No. The Agent could have been truthful, respectful, professional, ethic, etc

Comments (0)Was this helpful?:
1 - 20 of 299 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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