90% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
58% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 35
30th Oct 2024
reviewed by 'Aloise'
8th Jul 2024
reviewed by 'Julie'
17th Jan 2024
reviewed by 'Charlotte Allen'
20th Dec 2022
reviewed by 'Sofia'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 93% | £75,000 | £300,000 |
| Lettings | 100% | 58% | £450 | £1,420 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 12 | 7 | 2 | 5 | 0 | 0 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Hall & Benson Branches (view all 5)
Nov 24,2014
Nov 24,2014
4
people found
this helpful
this helpful
Hall & Benson are currently dealing with the sale of my property and seem to be spending all of their time pandering to my buyers demands rather than my requirements.
The house was sold with no assistance from H&B as we found a buyer before ...
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What agent could do to change your mind?
It would have been appreciated if the agent could have worked on my behalf rather than my buyers as I am the one paying the significant bill for their lack of services and professionalism. Being harassed by a pushy agent because they told everyone involved there was no upward chain when quite clearly there is is unacceptable. Subsequently trying to push the blame onto us despite never having to publish any sales particulars is inexcusable. Taking it upon themselves to contact every solicitor, agent etc in the chain was also highly unprofessional. I will never use Hall & Benson again.Attached Filesnbsp;
Comment on agent fees
Whilst I believe the levels of fees are around average I certainly do not believe Hall & Benson have done anything to earn their fee. They have simply made a stressful situation worse and are very close to causing the whole chain to collapse.
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Apr 17,2014
Apr 17,2014
4
people found
this helpful
this helpful
Hall & Benson come and inspect the properties of their occupants every couple of months. They let you know via a letter one week before the date they're coming to look round, and if you can't do the date/wont be home you have to let ...
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What agent could do to change your mind?
The agent should have not gone against our wishes and let themselves into our home unoccupied when it had been agreed that the inspection would have been moved to a later date when we could be there.Attached Filesnbsp;
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Nov 15,2012
Nov 15,2012
1
people found
this helpful
this helpful
We veiwed a lot of houses with different estate agents, but both properties we veiwed with hall &benson were god awful! The estate agent turned up half an hour late, she was then very pushy, we asked odd questions about the property and she replied ...
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What agent could do to change your mind?
First of all she could of turned up at the time agreed, second actually let us veiw the propefty before foring the agreements and payments upon us. Actually taken the time to know what property she was taking about. So pretty much retrain your staff to actually look like they care?Attached Filesnbsp;
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Nov 26, 2012
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(1)
Miss Bradley
I am sorry to read your comments.
I have tried to find for your details on our system without success. I would like to be able to contact you directly to receive your feedback and thereby allow me to investigate and respond accordingly, would you please contact me to do so.
Although with the vagaries of traffic timekeeping is always a challenge for both my team and those we are meeting, we endeavour to maintain contact with viewers if a staff member is delayed to be both courte ...
Sep 09,2012
Sep 09,2012
2
people found
this helpful
this helpful
i would avoid renting any property with Hall and Benson.i have rented with quite a few different agents and never had such bad service as i have with H&B.
Any repairs you want doing will take them as long as possible to do....
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Aug 11,2008
Aug 11,2008
3
people found
this helpful
this helpful
They will eagerly take money off of you as soon as they can for the slightest thing but will take their sweet time fixing anything, it took Hall and Benson over 4 months to fix our boiler each day my heavily pregnant partner had to climb ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
