Hacking & Paterson
1.4/5, 130 reviews
13% recommended
0% sales valuation accuracy
0% sales fee satisfaction
50% lettings valuation accuracy
33% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 130
10th May 2024
reviewed by 'J.P.'
“The worst company I have ever had the misfortune of dealing with. Not only was the property manager poor at ......”
9th May 2024
reviewed by 'Diana Miller'
“Absolute crooks. Quick to send you bills demanding payment within 7 days and send you threatening letters but when it comes ......”
1st May 2024
reviewed by 'Victim of Fraud'
“

Loss of Personal Data Rights. I entered into a dispute with HPMS when they invalidated my building insurance to ......”

17th Apr 2024
reviewed by 'Jane'
“We sacked Hacking & Paterson.They were shocking. Our development lost all trust in any of them. They were caught out ......”
8th Apr 2024
reviewed by 'JM'
“No stars is appropriate.Where to start.. extortionate and overcharging, no work done, claims for work done when the council ......”
17th Dec 2023
reviewed by 'Jack'
“Having lived and owned a number of properties that have been serviced by factors, I can comfortably say that Hacking & ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £28,000 £300,000
Lettings 50% 33% £265 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 15 2 8 0 1 0 1 14 88
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hacking & Paterson Branches (view all 2)
Edinburgh, EH7
Glasgow, G3

“Hacking and Paterson are truly terrible. Obstructive, duplicitous and just ......”

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Oct 27,2013
Minithumbdown
By: 'MC'
Oct 27,2013
10 people found
this helpful
Hacking and Paterson are truly terrible. Obstructive, duplicitous and just give jobs to their pals. Avoid at all costs. They misinform or don't give full details. Awful, awful, awful....
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What agent could do to change your mind?
Absolutely awful. Avoid like the plague. Sacking them was one of the best things I've ever done.
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“I have just accompanied my mother to a residents meeting ......”

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Sep 21,2013
Minithumbdown
By: 'kirstyh'
Sep 21,2013
10 people found
this helpful
I have just accompanied my mother to a residents meeting and am absolutely appalled by hacking and Paterson property services. From a lack of communication (letters going missing in the post, no info except bills and generally wonder what on earth they do) we have ...
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What agent could do to change your mind?
stop being a rogue trader
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“simply the worst i have 10 properties speirs gummy fine these ......”

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Aug 31,2013
Minithumbdown
By: 'david'
Aug 31,2013
10 people found
this helpful
simply the worst i have 10 properties speirs gummy fine these are a joke ! i lost !k when i canceeled a property after appointing them as factors...
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“My experience of this factoring company (Hacking and Paterson) has ......”

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Jun 07,2013
Minithumbdown
By: 'E'
Jun 07,2013
13 people found
this helpful
My experience of this factoring company (Hacking and Paterson) has been very poor; examples: 1. Insurance premiums way above other companies; when asked to provide details of the other quotes they got they refused to release the details, or our own policy breakdown. 2. Lying - saying ...
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“There should have been an option to describe them as ......”

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May 17,2013
Minithumbdown
By: 'Disgruntled'
May 17,2013
15 people found
this helpful
There should have been an option to describe them as wing worse than terrible as I would consider terrible to be a compliment to this xxx deceitful company. As our factors they are supposed to maintain various areas throughout our housing estate on a regular ...
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“I have been in dispute with Hacking and Paterson for ......”

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Apr 24,2013
Minithumbdown
By: 'H.'
Apr 24,2013
12 people found
this helpful
I have been in dispute with Hacking and Paterson for over two years now and all they do is try to bully me into submission. NO CHANCE! as factors they are useless - only out to make money and no customer service....
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“They are the worst you can find.Bullies, terrible staff, ......”

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Apr 11,2013
Minithumbdown
By: 'Unhappy'
Apr 11,2013
13 people found
this helpful
They are the worst you can find. Bullies, terrible staff, not helpfull at all. They do not manage anything but they income. They are not interested in solving any problems, just charge for anything possible. And that is literally. You have to go after them, ...
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“I have always had suspicion that H&P were less ......”

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Feb 12,2013
Minithumbdown
By: 'DJA'
Feb 12,2013
15 people found
this helpful
I have always had suspicion that H&P were less than transparent with their invoices. Today it became clear that is the case. Following a residents meeting where the landscape gardeners (contracted by H&P) also attended, it appears that H&P are marking up ...
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“poor service , delaying repairs and very high prices for even ......”

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Jul 03,2012
Minithumbdown
By: 'A.'
Jul 03,2012
14 people found
this helpful
poor service , delaying repairs and very high prices for even small jobs. for example the cover of loft access was laying on the ground for more than a month till I personally hired somebody to fix it back....
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“I've been using H&P for about four or five ......”

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Jan 10,2012
Minithumbdown
By: 'Phil'
Jan 10,2012
9 people found
this helpful
I've been using H&P for about four or five years now. Every year I find that I haven't had every invoice I should have done and they have completely stopped sending out statements. Their accounting procedures for clients are terrible. To try and get ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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