I have spent days trying to sort out my leaking boiler, I am currently without hot water or heating and as I am away from my flat due to work the leak is unattended. Haart property management have lied to me by saying they will ...
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“DO NOT USE HAART IN LINCOLN. I stupidly trusted these ......”

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1 Star Review

Nov 28,2012

By: 'Angry'

Nov 28,2012

Branch: Lincoln, 37 Silver Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: LN3

Branch: Lincoln, 37 Silver Street
Lettings (as a Landlord)
Postcode: LN3

9 people found
this helpful

DO NOT USE HAART IN LINCOLN. I stupidly trusted these sharks to 'manage' my property. Big mistake. I dont think this agent would know the word management if it bit them on the behind. Ive sent multiple emails to the manager Giles and another person ...
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9 people found
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“The staff at Haart Crystal Palace were very professional and ......”

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5 Star Review

Nov 23,2012

By: 'N'

Nov 23,2012

Branch: London, 55 Westow Hill, Upper Norwood
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE20

Branch: London, 55 Westow Hill, Upper Norwood
Sales (as a Vendor)
Postcode: SE20

0 people found
this helpful

The staff at Haart Crystal Palace were very professional and friendly. They put us at ease and supported us through the process of selling our much loved flat....
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“My brother and I have been acting as executors for ......”

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5 Star Review

Nov 15,2012

By: 'Mike'

Nov 15,2012

Branch: Stratton St Margaret, 1 Swindon Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:

Branch: Stratton St Margaret, 1 Swindon Road
Sales (as a Vendor)
Postcode:

0 people found
this helpful

My brother and I have been acting as executors for our mother's estate, and needed to market a bungalow up for sale. We had many estate agents around to value it and to give us an appraisal on how they would market it. We liked ...
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“I totally agree with the above, whatever you do , DO ......”

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1 Star Review

Nov 15,2012

By: 'plov'

Nov 15,2012

Branch: London, 28 Wimbledon Hill Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: London, 28 Wimbledon Hill Road
Lettings (as a Tenant)
Postcode:

9 people found
this helpful

I totally agree with the above, whatever you do , DO NOT use this agency, unprofessional and dishonest is the right description for them. We have rented a property through HAART Wimbledon, we've paid over £100 for initial tenancy agreement and fees for the renewal of the ...
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What agent could do to change your mind?

Refund the money taken for the wrong contract to compensate for all the frustration caused

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“By far and away the worse treatment from a letting ......”

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1 Star Review

Nov 15,2012

By: 'Haartless'

Nov 15,2012

Branch: Torquay, 130 Union Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:

Branch: Torquay, 130 Union Street
Lettings (Prospective customer)
Postcode:

3 people found
this helpful

By far and away the worse treatment from a letting agents I have experienced in over 10 years After viewing a property and authorising payment of £200 holding deposit the agent then informed me of a minimum guarantors income of £20,000 which had not been previously mentioned. In ...
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What agent could do to change your mind?

see what is said in the review section. Basically made me aware of all accurate fees and requirements before encouraging me to sign any agreement.

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“Never had such a poor service! We have rented of ......”

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1 Star Review

Nov 06,2012

By: 'Gagan'

Nov 06,2012

Branch: Nottingham, 16 - 18 Upper Parliament Square
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: Nottingham, 16 - 18 Upper Parliament Square
Lettings (as a Tenant)
Postcode:

8 people found
this helpful

Never had such a poor service! We have rented of several agents over the past 15 years and never had such poor customer service, the house wasn't even cleaned prior to us moving in even though a full inventory was meant to of been done a ...
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What agent could do to change your mind?

Done their job!

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“I have been so impressed with the service received from ......”

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5 Star Review

Nov 05,2012

Nick

By: 'Julia'

Nov 05,2012

Branch: Slough, 76 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:

Branch: Slough, 76 High Street
Sales (as a Vendor)
Postcode:

0 people found
this helpful

I have been so impressed with the service received from start to finish with Haart Estate agents, We had some issues with our previous agents having 2 buyers pulling out on us and the agent not keeping us informed on what what happening. Nick done a ...
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“I have nothing good to say about any of the ......”

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1 Star Review

Oct 08,2012

By: 'Yvette'

Oct 08,2012

Branch: Romford, 153-159 South Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:

Branch: Romford, 153-159 South Street
Sales (Prospective customer)
Postcode:

2 people found
this helpful

I have nothing good to say about any of the Haart branches in the Romford area. Firstly, they dont seem to be able to communicate to each other. I put an offer in on a property one day, and the following day I get a ...
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What agent could do to change your mind?

Have some common sense. Communicate between branches. Not send you a list of every property on their books which is for sale under ‚£240k when you specifically ask for HOUSES WITH PARKING.

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“Tony GAME is rude, arrogant and tries to intimidate and ......”

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1 Star Review

Oct 03,2012

By: 'Anita'

Oct 03,2012

Branch: London, 143-145 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: London, 143-145 Hoe Street
Lettings (as a Tenant)
Postcode:

13 people found
this helpful

Tony GAME is rude, arrogant and tries to intimidate and bully in his attempt to enforce contracts, even when haart is clearly in the wrong. I rented with haart and moved in just over a week ago, so far it's been a terrible experience. The ...
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“We were extremely pleased with all the team at haarts ......”

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5 Star Review

Sep 29,2012

Matthew

By: 'Nicola'

Sep 29,2012

Branch: Ashford, 4 Leaveland Close
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:

Branch: Ashford, 4 Leaveland Close
Sales (as a Vendor)
Postcode:

1 people found
this helpful

We were extremely pleased with all the team at haarts Ashfod Kent they were polite, helpful and friendly, Matthew worked hard in selling our property in a short time even in todays market. we would certainly go back to them again....
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“Haart in Burnham found a buyer for my property however ......”

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1 Star Review

Sep 22,2012

By: 'BD'

Sep 22,2012

Branch: Burnham, 73 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:

Branch: Burnham, 73 High Street
Sales (Prospective customer)
Postcode:

8 people found
this helpful

Haart in Burnham found a buyer for my property however in the 4 months it was taking to go through they didn't keep me up to date with what was really going on behind the scenes. It turned out that after 4 months my buyers were no ...
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“Esta and her team provided a good and very professional ......”

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5 Star Review

Sep 17,2012

By: 'Busola'

Sep 17,2012

Branch: London, 55 Westow Hill, Upper Norwood
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:

Branch: London, 55 Westow Hill, Upper Norwood
Sales (as a Vendor)
Postcode:

1 people found
this helpful

Esta and her team provided a good and very professional service when they handled the sale of our flat. They called every week to provide updates on viewings and made recommendations till our studio flat was sold. Highly recommended agent, will use again....
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1 Star Review

Aug 31,2012

By: 'Stressed'

Aug 31,2012

Branch: Croydon, 121 South End
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: Croydon, 121 South End
Lettings (as a Tenant)
Postcode:

9 people found
this helpful

Recently went through Haart's to rent a flat. At first they seemed helpful and friendly, then once the holding fee was paid they couldn't have cared less. Eventually all reference checks were completed and i was contacted to settle my outstanding payment. Again they were ...
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By: Lucylu

Mar 11, 2013

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I am thinking of using them to let my house , but after reading this comment i have to think twice now ...

“I found Matthew and Dan in haart of Ashford very ......”

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5 Star Review

Aug 28,2012

Matthew

By: 'Loobyloo'

Aug 28,2012

Branch: Ashford, 4 Leaveland Close
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode:

Branch: Ashford, 4 Leaveland Close
Sales (Prospective customer)
Postcode:

1 people found
this helpful

I found Matthew and Dan in haart of Ashford very helpful indeed, they listened to my needs and understood what i required from a property. They didn't have anything on the market that fitted my criteria for the time being but I have been in ...
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“Created a phantom bidder against me in order to try ......”

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1 Star Review

Aug 26,2012

By: 'xiaoyi'

Aug 26,2012

Branch: Cambridge, 19 The Broadway Mill Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: Cambridge, 19 The Broadway Mill Road
Lettings (as a Tenant)
Postcode:

8 people found
this helpful

Created a phantom bidder against me in order to try to up my bid price. Lied about many issues relating to the property. Told me that they didn't have the correct paperwork for the house so that I couldn't move in on time. Told me ...
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“Do not pay the marketing charge!Haart were useless. They ......”

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1 Star Review

Aug 15,2012

By: 'dave-o99'

Aug 15,2012

Branch: London, 143-145 Hoe Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:

Branch: London, 143-145 Hoe Street
Sales (as a Vendor)
Postcode:

7 people found
this helpful

Do not pay the marketing charge! Haart were useless. They brought round 4 people during the 16 weeks of our contract. When the contract ended they demanded that we pay £150 + VAT as a "Marketing charge". They threatened us with court. I told them basically "bring it on" ...
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“We knew that selling our late father's house was going ......”

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5 Star Review

Aug 13,2012

By: 'Jackie'

Aug 13,2012

Branch: London, 55 Westow Hill, Upper Norwood
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:

Branch: London, 55 Westow Hill, Upper Norwood
Sales (as a Vendor)
Postcode:

0 people found
this helpful

We knew that selling our late father's house was going to be very emotional as it had always been a very happy family home with lovely memories, more than 40 years worth of memories. However, we turned to Esta Wilson at Haart in Crystal Palace to ...
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“I had a few brief chats with David regarding my ......”

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1 Star Review

Aug 02,2012

David

By: 'Kat'

Aug 02,2012

Branch: Earley, 193 Wokingham Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:

Branch: Earley, 193 Wokingham Road
Lettings (as a Landlord)
Postcode:

4 people found
this helpful

I had a few brief chats with David regarding my property that he had seen me advertise on Gumtree. We discussed the packages that he had on offer but that was it. 2 days later I found my property being advertised by them on Right move ...
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By: ross

Mar 09, 2018

View all comments (1)

Hi there, We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience. Thank you, Regards Ross ...

“Since we have moved in I had a few issues, ......”

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1 Star Review

Jul 29,2012

By: 'YoungMan'

Jul 29,2012

Branch: Guildford, 6 Epsom Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: Guildford, 6 Epsom Road
Lettings (as a Tenant)
Postcode:

10 people found
this helpful

Since we have moved in I had a few issues, which are highly effected on my bills. I reported all these issues, but the problems were never been fixed. I was waiting 3 months to get a key for the cellar where the electricity meter is, ...
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“From start to finish Esta Wilson was professional, friendly, helpful ......”

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5 Star Review

Jul 25,2012

By: 'RED'

Jul 25,2012

Branch: London, 55 Westow Hill, Upper Norwood
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:

Branch: London, 55 Westow Hill, Upper Norwood
Sales (as a Vendor)
Postcode:

2 people found
this helpful

From start to finish Esta Wilson was professional, friendly, helpful and totally on the ball - but never pushy. In short Esta, you are a STAR and I'd use you again any time....
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“Dreadful service all round. Local agent poor but customer service ......”

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1 Star Review

Jul 14,2012

By: 'Nicholas'

Jul 14,2012

Branch: Colchester, 18-20 Head Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:

Branch: Colchester, 18-20 Head Street
Lettings (as a Landlord)
Postcode:

6 people found
this helpful

Dreadful service all round. Local agent poor but customer service at Colchester about as bad as it could be. Have now given them notice. Liz Nelson - all your promises have come to nothing. No communication, excessive quotations for works, incorrect inventory reviews, constant changing ...
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To be discussed with agent

Landlord Fees

No fees set.

Tenant Fees

No fees set.

Last updated at 20/10/2022, 11:11 AM by Jessica Shaw

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Latest Reviews

“I have spent days trying to sort out my leaking ......”

“DO NOT USE HAART IN LINCOLN. I stupidly trusted these ......”

“The staff at Haart Crystal Palace were very professional and ......”

“My brother and I have been acting as executors for ......”

“I totally agree with the above, whatever you do , DO ......”

What agent could do to change your mind?

Attached Filesnbsp;

“By far and away the worse treatment from a letting ......”

What agent could do to change your mind?

Attached Filesnbsp;

“Never had such a poor service! We have rented of ......”

What agent could do to change your mind?

Attached Filesnbsp;

“I have been so impressed with the service received from ......”

“I have nothing good to say about any of the ......”

What agent could do to change your mind?

Attached Filesnbsp;

“Tony GAME is rude, arrogant and tries to intimidate and ......”

“We were extremely pleased with all the team at haarts ......”

“Haart in Burnham found a buyer for my property however ......”

“Esta and her team provided a good and very professional ......”

“Too much went wrong to detail so here is it ......”

“The service provided by Josh, Nick and Marita has been ......”

“As an investment buyer I viewed a property with Haart ......”

“Recently went through Haart's to rent a flat. At first ......”

“I found Matthew and Dan in haart of Ashford very ......”

“Created a phantom bidder against me in order to try ......”

“Do not pay the marketing charge!Haart were useless. They ......”

“We knew that selling our late father's house was going ......”

“I had a few brief chats with David regarding my ......”

“Since we have moved in I had a few issues, ......”

“From start to finish Esta Wilson was professional, friendly, helpful ......”

“Dreadful service all round. Local agent poor but customer service ......”

“I would like to thank Haart Estate Agents Exeter for ......”

“I recently sold my flat with Haart of Croydon and ......”

“It was my first time renting my property out as ......”

“Arran found me a tenant in no time at all ......”

“Home is where the heart is or shall I say ......”

Vendor Fees

Landlord Fees

Tenant Fees

Complaints Procedure

Awards won by haart

Regional Awards won by haart

Individual Branch Awards

Witham, CM8

Cambridge, CB2

Lincoln, LN2

Slough, SL1

Nottingham, NG1

Northampton, NN1

Cambridge, CB1

Birmingham, B17

Sutton, SM1

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